Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
11/23/2005
 Tl- the contact owns a 2005 mitsubishi galant. the contact stated that the vehicle pulled to the right when being driven. the contact took the vehicle to the dealer and had it test driven. the dealer advised the contact that the vehicle was performing as designed. the contact believed that the torque on the front passenger side axle was too tight and causing the failure. the failure mileage was unknown and the current mileage was 15,000. kmj
11/23/200515000
 Tl- the contact owns a 2005 mitsubishi galant. the contact stated the vehicle pulls too the right when being driven. the contact took the vehicle to the dealer and had it test driven. the dealer stated that the vehicle pulling to the right was normal. the contact feels the torque on the front right axle is too tight and that it is a safety issue. the failure mileage was unknown, but the current mileage was 15,000.rl
STEERING - HYDRAULIC POWER ASSIST SYSTEM
10/04/2005120001
 Nothing extraordinary leading up to this failure but on the morning of oct 4th i was driving my 2005 mitsubishi galant ls at 55 mph and experienced a total power steering failure. fortunately i was able to slow the vehicle down and pull off to the side of the road. i then opened the hood and there was a fluid covering the underside of the hood. i called roadside assistance and a tow truck was dispatched to pickup the vehicle and deliver it to a mitsubishi dealership, which happened to be metro mitsubishi in bloomington minnesota. not that a statement by a tow truck driver is law but he mentioned that this is not the first time he has seen this issue and that it was his belief that there should be a recall on this vehicle as a result of this issue. metro mitsubishi called me a few hours later to notify me that it was indeed a steering pump failure and they would not be able to get replacement parts until the next day which meant that i was now without a vehicle because this vehicle that i'm leasing is my only means of transportation. the pump was replaced but a steering failure at any time and at any speed is a very serious safety issue and needs to be investigated. i look forward to you response to this issue. thank you douglas niznick. *nm