Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - LINKAGES - ROD - RELAY - CONNECTING
TSB-08-37-00610/01/200810026795Mitsubishi: a tie rod free play check has been added to the applicable service manuals. *pe12/17/2008
STEERING - LINKAGES - TIE ROD ASSEMBLY
TSB-08-37-00610/01/200810026795Mitsubishi: a tie rod free play check has been added to the applicable service manuals. *pe12/17/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
10/18/2002105/01/2002
 Lower control arm on front passenger side of vehicle buckled under resulting in loss of steering control and the vehicle striking a curb at ~55 mph. dealership refuses to fix under warranty citing there is no proof that hitting the curb did not cause the damage. i was informed by the dealership that there had been a similiar incident the previous week involving another lancer. on this vehicle the failure was on the front driver side of the vehicle. this failure also resulted in a loss of steering control as well as striking an object with the vehicle. dt
STEERING - COLUMN
04/19/200680800102/18/2005
 I own a 2002 mitsubishi lancer. i purchased from carmax in 2005 and was assured that it was free of problems. additional research showed that the car had been well cared for and had never been in an accident. while sitting in traffic on the interstate in late february 2006 the steering column inexplicably collapsed into my lap. the car was nearly impossible to control, and i was fortunate that i was in gridlock, otherwise i would have been in an accident. so, since my warranty with carmax had lapsed, i took the car to my mechanic (who is extremely competent and reputable). he looked at the it and had no explanation for what caused the failure. the steel brackets holding the column in place had been ripped through, and the only thing capable of doing this was a head on collision. i had him repair the column, as i needed my car. he fixed all the necessary problems and did not find anything else that needed repairing. then in april 2006, i was sitting at a stop light and again the column collapsed. it was in a worse state than during the previous failure. i took it to my mechanic to be re-examined. he was able to find nothing related to his previous repair that could have caused this second failure. the steel rivets and bolts supporting the column (which had not been touched during the previous repair and were therefore undisturbed), had completely ripped away. i had the car towed to a mitsubishi dealer and their service team could come up with no explanation for what could have caused this failure other than a potentially defective column. i was assured that this was not due to normal wear and tear. i contacted mitsubishi regarding what could be done, but they claimed to be unable to help me as the car was beyond the manufacturer's warranty, due to the number of miles on it i am only fortunate in that these failures did not occur while i was in motion, or the sudden loss of control would have certainly caused an accident in which i could have been severely injured. *jb
07/05/20041
 While driving 15 mph steering wheel collapsed. consumer had difficulty maintaining control of the vehicle. however, was able to pull over. vehicle was taken to the dealer for inspection, and mechanic determined that steering column needed to be replaced. *ak
01/15/2004112/12/2001
 I own a 2002 mitsubishi lancer. my steering wheel column collapsed in my lap while driving. took it to the dealership and they said that it was unusual that happened. said it was the latch in my column, had to buy a whole new steering column 500+ part, not including labor. *ak
11/04/20031
 Intermittently the steering column collapsed into driver's lap while driving the vehicle. dealer stated this was unusual, we never heard a case like this problem.*ak
STEERING - LINKAGES
109/01/2001
 Right & left rear end links/wheel bearings had to be replaced. dt
05/10/200203/01/2002
 No summary listed for above vehicle. *ak
STEERING - WHEEL AND HANDLE BAR
05/10/2002
 While adjusting the steering wheel the whole steering column collapsed into driver's lap while making a turn. mechanic stated adjuster was broken. please provide any further informaiton.*ak