Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT - OTHER - LABELS
04V428000MITSUBISHI CARIBBEANfrom 06/01/2001 to 07/31/2004V (Vehicle)100432MFRMITSUBISHI MOTORS NORTH AMERICA, INC.09/01/200409/03/2004571208
Defect SummaryCertain passenger vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 208, 'occupant crash protection.' the bilingual english/spanish removable air bag warning labels affixed to the dash and to the sunvisor do not meet the size requirements of the standard.
Consequence SummaryThis does not meet the requirements of the standard.
Corrective SummaryMitsubishi caribbean will mail a customer notification letter containing a written description and a graphic of the bi-lingual dashboard air bag warning label. in addition, all current 2000-2004 nativa owners will also receive replacement air bag alert labels for the sun visors. this recall is expected to begin during march or april 2005. the notification to the nativa owners is expected to begin during april or may 2005. owners should contact mitsubishi caribbean at 1-787-251-8715.
NotesThe manufacturer's petition which requested that nhtsa determine this fmvss noncompliance does not create an unreasonable risk to motor vehicle safety was partially denied on january 26, 2005. therefore, this manufacturer is obligated to conduct an owner notification and remedy campaign.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-327-4236.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
035100302/01/200310001213Carbon fiber spoiler appearance characteristics. *tt04/22/2003
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
0901200209/01/200210014297Blower housing filter. *eh04/29/2005
9305/01/200310002731Blower motor failure. *tt09/11/2003
EQUIPMENT - OTHER - LABELS
0400612/01/200410016860Air bag warning label service campaign. *tt10/12/2005
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
TSB-09-35-00605/01/200910030330Mitsubishi: abs hydraulic unit bracket torque spec. changed; service manual revision. to provide corrected tightening torque specifications for the abs hydraulic unit mounting bracket fasteners. *pe09/21/2009
9305/01/200310002726Rear spoiler (owner's manual error). *tt09/11/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
03/01/2010110000
 My daughter's 2003 mitsubishi lancer es no longer provides heat. as in many other cases, the knob has broken off!! why is this not the subject of a recall? she has no heat, it's winter, and she has no means to defrost her windshield. for a while she was able to turn the mechanism using needle-nosed pliers. now, even that doesn't work and she has no heat, no means to defrost her windshield and windows reliably, and this is a safety hazard.
11/29/201065000
 My 2003 mitsubishi lancer heater knob broke off and i am unable to get the defroster to work. this has been an ongoing problem as this is a material defect in hundreds if not thousands of lancer automobiles. please help force mitsubishi to recall and fix this dangerous problem.
01/09/2008
 1. use of vehicles heating/cooling system. 2. the temperature control knob broken and became unusable. defrost/defog no longer works due to not being able to change the temperature. 3. no fix at this time.
04/25/200875000
 Mitsubishi 2003 lancer es problem: ac knob won't switch all the way over to heat
08/01/200420000
 2003 mitsubishi lancer - difficulty turning the temperature knob. had it fixed at the dealer just enough so that i could turn the knob, but is still very difficult and he warned that if i use it too much it will likely break. apparently mitsubishi is aware of the problem but refuses to issue a recall.
03/28/2010
 I'd been having difficulty turning the temperature knob on my 2003 mitsubishi lancer for a while. then, it broke off. i found out that mitsubishi is aware of the problem, even making a repair kit, but they haven't issued a recall, & it cost me $888 to have it repaired!!!!! a knob!!!!!! i think mitsubishi should take responsibility for their shoddy workmanship & issue a recall.
10/19/20021
 Since we purchased the car we have been complaining; but told that the knobs are a little hard to turn and there is no problem. the controls finally became inoperable; which puts our safety at risk. hvac controls have been designed with a mechanical flaw which makes the defrosting, heating, and ac components difficult to operate and eventually become inoperable. tsb 055-003 has been issued putting the repair on the consumer for a design flaw which put motorist at risk especially in inclement weather. *tr
09/01/2008
 Mitsubishi lancer 2003 base model air conditioner (heat cool) knob broke off due to malfunction of turning/wires. this has happened to numerous people and yet no recall. *tr
08/02/20081860001
 I had just left my home. i had not been driving for more than 2 minutes when my front speakers shut off. i then start to notice a burning smell. i see the interior start to fill up with smoke. i thought it was an engine fire at first until i noticed a fire in my passenger door speaker. i pulled over but was not able to extinguish the flames. i made a call to 911 to send the fire department. thankfully the fire house was very close and was able to put the fire out before it damaged more than just the door. i have the door and subsequent damage scheduled to be repaired aug 18th 2008. i have not taken apart, replaced, or upgraded any dash, radio or electrical component of the car. i don't know what would have caused this. additionally i am also missing the heat and a/c knob as it broke off last winter. *tr
06/28/2006106/23/2003
 When i bought the lancer in 2003 the first thing i noticed was the knob for the air and heat was really hard to turn. my dad and i took it back to the dealer and explained it was hard to turn. the salesman got in the car and turned the knob he said yeah it is a little hard to turn but they are made like that. i told him it felt like it was going to break and he said it wont and once again they are all made like that. i only turned the knob only when i had to because i didn't want it to break. i took it back in and the dealer said they get this compliant all the time and it would be $800 dollars to fix the problem. i told him if they get a lot of complaints maybe there is a defect. in 2006 i was on my way home from a trip and i turned the knob from air to heat and it broke off. when i got home the next day i called the dealership and they told me i should have brought the car in for a check i explained that i did and every time they blew it off. he said well to fix it, and it will cost $800-$900 dollars. is this cause for complaint. *ak
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
09/15/200635000108/20/2003
 After purchasing my vehicle i noticed two things, one that is troublesome and the other a major inconvenience. one day after stepping out of my vehicle while the vehicle was running with the a/c on i heard a loud rattling sound every time the a/c kicked on. i took it into a dealership while i was having them check my temperature control knob (the other problem) and told them about it. they just put grease on the knob and told me that the a/c is supposed to sound like that. well, just this last fall my a/c compressor (i think it is the compressor) blew out and started smoking. i thought that the freon was empty but it is not. is this legitimate for a complaint? *jb
EQUIPMENT - MECHANICAL - JACKS
01/27/200763000105/23/2006
 Jack was on level surface jacked up the car to replace a flat after i began to put the spare on the jack bent in half causing the whole front of the car to land into the ground. *nm