Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
06/01/20086800104/12/2008
 Tl*the contact owns a 2008 mitsubishi lancer. whenever the brake pedal is depressed, the contact hears a loud scrubbing sound coming from the rotors. when the vehicle is turned right or left, the front end of the vehicle makes a popping sound. the first time the vehicle was taken to the dealer they replaced the front driver's side wheel bearing due to a recall. the second time the vehicle was taken to the dealer regarding the front passenger side wheel bearing. on the third visit, the front passenger side wheel bearing was replaced and both front rotors were turned. the vehicle has been taken to the dealer approximately three times regarding this failure and it is gradually becoming worse. the nhtsa campaign id number was unknown. the current mileage was 7,333 and failure mileage was 6,800. updated 10/14/08. *lj updated 10/16/08. *jb
01/01/20082001
 My car, mitsubishi lancer gts model 2008 is pulling to the side. i got this car new, it was pulling to the left from the beginning. after they did an alignment, the car is pulling to the right. the amount of pulling is very big, for example if, at 60-65mph i release the steering wheel it rotates right instantly with a half a inch, and the car changes the lane to the right in 3-4 seconds. i don't know if the car or the tires are wrong, but this is very serioos safety concern for me. i've search on the internet for people with similar issue, and found out that most of the people with mitsubishi lancer gts have this problem. so i believe mitsubishi knows about this problem but just don't want to admit it. please see this link (15 pages): http://forums.evolutionm.net/showthread.php?t=293784 . thanks a lot and please contact me if you need additional information.*tr
01/23/2008100001
 Car constantly pulls to left, even after repeat alignments by dealer. has been services 3 times within 9 months. no improvement has been made. front tires are now going bald after 10,000 miles. *tr
12/20/2007100112/15/2007
 My 2008 mitsubishi lancer pulls to the left. this happens when accelerating, braking or coasting on both crowned and uncrowned roads. it is a well documented problem on internet web forums for lancer enthusiasts. *tr
SUSPENSION - FRONT
08/21/2007355008/21/2007
 I bought the 2008 mitsubishi lancer es a few weeks ago. every time i back out of the driveway the front end of the car 'bottoms out and scrapes along the pavement. i brought the car back to mark mitsubishi. they checked out my car and although they admitted that the underside of the front of the car was scraped up the service advisor said everything spec'd out just like the other new cars on the lot. i asked if the more expensive versions of the 2008 lancer had a ?beefed up? suspension and was told; ? no all 2008 lancer?s had the same suspension.? i have since learned, from a review of the car on auto mall usa that the gts model has ?firmer coil springs, shock absorbers and bushings and larger stabilizer bars than the de and es models.? i took the service manager, nathan boisvert, for a test drive and backing out of any nearby driveway, even at 1 mile per hour the car bottomed out as the front tires rolled over the very small gutter that is common in residential neighborhoods in arizona. he said there was nothing the dealer could do other than report this to mitsubishi since they did not have any tech bulletins on this issue. rather than admit this was a design defect he told me this was a characteristic of the car. he suggested i turn the wheel and back out at a 45% angle so only one wheel at a time would go over the gutter and thereby avoid bottoming out. i called mitsubishi customer assistance and opened a case [# 1-221800146]. they called me back a day later and told me there was nothing wrong with my car and they would not do anything. in the meantime i checked with nathan and he took another new 2008 mitsubishi lancer from the lot and it does the same thing. all i wanted was to have it fixed. from my viewpoint it is obvious that the suspension is not stiff enough. i would think that mitsubishi would want to get in front of this and fix the problem before it becomes a major recall but apparently they have there heads in the sand. *jb