Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
 2 identical vehicle in one week with the same proble. both rolled over in highway use caused by some form of steering problems.
STEERING - HYDRAULIC POWER ASSIST SYSTEM
03/23/200794000203/01/2004
 Tl*the contact owns a 1996 mitsubishi montero. while driving 40 mph,the power steering failed. the mechanic stated that the front crank shaft pulley bolt detached and caused the pulley to wobble. this failure was encompassed in recall # 00v311000. the dealer stated that this vehicle was excluded from the recall. however, the contact strongly believed otherwise. the current and failure mileage were 94,000.*ak
STEERING - LINKAGES - TIE ROD ASSEMBLY
04/21/2000
 While driving passenger's front inner tie rod broke, causing loss of steering control which might have resulted in a crash. dealer said consumer needed to replace tie rod/ball joint, and control arm which seemed to have worn out. please provide further information. *ak
STEERING - RACK AND PINION
03/13/1999703/01/1999
 I have done almost everything possible to resolve the problem with the subject vehicle, from sending letters to the dealership to mitsubishi motors sales of america to the maryland state attorney general's office. there are questionable practices being employed by ourisman mitsubishi and m.m.s.a. in their assessment of the vehicle's problem, along with the non-replacement of damaged tires that were on the vehicle when it was purchased and to date, only one tire has been replaced by the dealer....also, m.m.s.a. sent a regional rep. to assess the referenced vehicle and the rep., who claimed to be an expert on the referenced vehicle is not a certified mechanic nor is he a degreed engineer. i find the entire ordeal that i experienced is one that no other purchaser of a vehicle, from a dealership should be forced to endure...the subject vehicle was owned only by ourisman mitsubishi before it was purchased by me. i have supporting documentation indicating the steps taken to have the problem with the subject vehicle corrected and to date, the problem persists( dot number: y815b tire size: 265/70r15 )