Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION - FRONT - CONTROL ARM
TSB023300106/01/2002TSB0233001635121Subject regarding ball joint end play check procedures - service manual revision. *tt10/18/2002
SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT
043300101/01/2004043300110005637This bulletin contains corrected procedures for handling ball joint dust covers and inner retainers during tie rod end ball joint and front and rear suspension upper arm ball joint removal. *tt03/09/2004
SUSPENSION - FRONT - WHEEL BEARING
032600208/01/200310003068Noise from front wheel hub bearing - improvements. *tt10/07/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
12/12/200329000410/12/2001
 2001 mitsubishi montero---rated not acceptable by consumer reports. yet after these findings being reported they continued to sell to the unsuspecting public. why no recall??? i just recently (2003) found this out after searcching the internet for recalls etc. because of a number of near misses on the highway where my vehicle almost rolled over both with me and my son driving. do we need to die first????*ak
01/10/2003103/25/2000
 I have 2 complaints. first: i have had the car checked several times by the dealer to locate a very loud noise coming from the front of the car. it has to be in something that has to do with the steering or i guess suspension. i have had the right front hub assembly replaced, new tires and a brake job that i wasn't supposed to have done on the truck and i still have the noise that has been confirmed by the dealership technician. when driving straight, the car has loud hum. when i steer to the right and the weight of the truck shifts to the left, the noise goes away. when i steer to the left and the weight of the truck shifts to the right, the noise gets louder. i haven't noticed anything yet with the steering that might seem dangerous, but i feel very uneasy about the car. i feel like one day i am going to be driving and something will just snap. the main thing is i don't have the money to keep taking the truck to dealerships to investigate what is going on and finding nothing.*jb second, i was wondering if there is a standard for the placement of the brake and gas pedals with respect to the placement of the seat. when i purchased the truck i realized that the seating was kind of wierd but i didn't think anything of it. now, after having been seen by several dealers. because of extreme pain in my back, but primarily my hips to the point of considering surgery. they ask if i have been in an accident or fallen or had any trauma and i haven't. then i realized the pain did not begin until i got this truck and i primarily feel poorly when i am driving and right after i drive. so i really started paying attention to the position my body is in when i am driving and my legs are in a very awkward position in order to reach the pedals. thus my question: do these types of standards for pedal placement exist and where might i take my truck to have it measured or tested for compliance.*jb
12/01/20012
 While driving about 40 mph tried to make a right turn and felt vehicle almost turned over. this happened twice. please provide more information. *ak
04/01/2000
 After viewing news about rollover my 9 yr daughter has had nightmares and i had to get someone to drive us in another car to go on a family visit to upstate ny,spoke to dealership manager about returning car,his response; i have to pay dealer $10,000 so my credit wont get ruined.there should be a mandatory recall before an accident should happen to someone. mmca sent me a video which i had my daughter view, but it hasn't changed her prior reaction*ak
06/01/2001
 Is your orginization going to test and force a recall on the potential for the 2001 mitsubishi montero to tip over. the dealer told me your orginization had no comment because you didn't agree with the consumer reports findings. the report was aired june 20th indicating the 2001 full size mitsubishi tip over at low speeds. the dealer would not cooperate even though i had the car for only 2 days. why was no testing done on this vehicle but instead on the sport montero? *ak
09/23/200009/01/2000
 Approaching highway speeds , a vibration occurs at t front end of the vehicle, most noticeable on the passenger side where a loud continous rattle developes. moreover a looseness is noticeable in truck.*ak( dot number: )
SUSPENSION - FRONT
05/29/200459368402/15/2004
 Within a few weeks of purchasing our vehicle, we brought it back to the dealer due to violent shaking from the front end. we were told we needed 4 brand new tires. buying new tires did not fix the problem. within a few days we began to hear a humming, vibrating, and growling noise coming from the front of the vehicle when you hit approximately 40 mph. we brought the vehicle back to the dealer and brought the sales manager for a test drive to hear the noise. when my wife explained that she was scared to drive the vehicle, they assured her that it was not a safety hazard and the vehicle would be fine to drive. the service manager called and said they had to replace the free wheel valve solenoid. we picked up the truck and on our way home the noise returned. we called the service manager and explained that the noise was still there and we were to bring the vehicle in again and take the technician for a test drive in it so he can hear the noise. while on test drive the tech advised her that they had other montero's that made the same noise and when they changed the sensor it went away. then they said the torque converter was bad - they changed it but it didn't fix the problem, then they drained the transmission fluid, didn't fix the problem. then we were told they might have to replace the entire drive shaft. they never changed the drive shaft but instead replaced the left hub bearing assembly. my wife picked up the vehicle 2 days later and the noise was gone but the engine was jumping every time she stopped at a red light. this has happened several times, but we keep getting told that the computer isn't showing any problems. why has nothing been done about all the roll over cases we keep hearing about? *la
SUSPENSION - FRONT - HUB
05/05/2005700002
 Last year in november of 2005, i had to replace the passenger side wheel hub bearing because the bearings inside the hub broke down. prior to getting it replaced, loud metallic grinding noise was coming from the wheel area. i took the hub bearing apart and found that the bearings were damamged and no sign of grease inside of the hub bearing. now, on may 5, 2005, i have the same kind of problem and i inspected the hub bearing by taking it apart and discovered the bearings were damage. this led to my conclusion that it must have been a product defect and not a coincidence. i drive my vehicle from home to work normally and never have abuse the use of the vehicle like taking it offroad for a joy ride. it is a 2001 full size limited mitsubishi montero. please, someone help me out because it caused me a great deal in time and money to replace the parts.
SUSPENSION - FRONT - WHEEL BEARING
06/01/2004405/01/2001
 Dt: contact stated everything underneath the vehicle was rusted, and going toward the engine. the vehicle had to be towed to the service station. the inside of the left wheel well cracked, causing the wheel bearing to break, and the driveshaft to slip down, causing the gears to grind in the drivshaft, sensors for the wheel well, and the components of the axle assembly were rusted. when the mechanic was taking the bolts from the inside of the driveshaft to replace it, the bolts disintegrated. mechanic stated that the manufacturer did not spray the rust corrosion protection on the vehicle. it had not been repaired yet, but the consumer was going to take the vehicle to the service dealer to be serviced. consumer did contact mitsubishi, but the warranty was not valid overseas. but once the consumer was back in the united states warranty would be valid. the manufacturer told consumer to take the vehicle to a service dealer to have it serviced. *ak
05/05/2005700002
 Last year in november of 2005, i had to replace the passenger side wheel hub bearing because the bearings inside the hub broke down. prior to getting it replaced, loud metallic grinding noise was coming from the wheel area. i took the hub bearing apart and found that the bearings were damamged and no sign of grease inside of the hub bearing. now, on may 5, 2005, i have the same kind of problem and i inspected the hub bearing by taking it apart and discovered the bearings were damage. this led to my conclusion that it must have been a product defect and not a coincidence. i drive my vehicle from home to work normally and never have abuse the use of the vehicle like taking it offroad for a joy ride. it is a 2001 full size limited mitsubishi montero. please, someone help me out because it caused me a great deal in time and money to replace the parts.
SUSPENSION - REAR
11/08/200206/01/2000
 Right side of car suddenly dropped when making a left turn from a stop light. driver lost control of car running into right side curb no injuries. after collision the wheel was at an angle and joint at the right upper control arm was loose at the hub. also, the right rear wheel rim was broken and the rear tire had become flat. there was no damage to tire to indicate any kind of blow out. parts that required replacement included right rear hub, right rear axle assembly, right rear shock, right rear wheel and tire, right rear upper control arm and right lower trailing arm. observation of the damaged hub indicated that the slot that holds the bolt from the upper control arm was distorted into an oval shape. dt