Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | ||||||||||||||||
| 00V311001 | MITSUBISHI AMERICA | from 08/01/1996 to 03/31/1999 | V (Vehicle) | 210000 | 10/31/2000 | ODI | MITSUBISHI MOTORS NORTH AMERICA, INC. | 10/02/2000 | 10/24/2000 | |||||||
| Defect Summary | Vehicle description: passenger vehicles: mirage model vehicles equipped with 1.5l engines; montero sport models equipped with 3.0l engines; and montero models equipped with 3.0l engines. the bolt securing the crankshaft pulley can become loose and the pulley could fall off the vehicle. | |||||||||||||||
| Consequence Summary | The condition can result in a loss of power steering assist, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | On the mirage vehicles, the dealers will install a new, improved crankshaft pulley bolt on the older engines. on new engines which already have the improved bolt, the dealer will tighten the crankshaft pulley bolt to the correct torque specification. on the montero models, dealers will tighten the crankshaft pulley bolt to the correct torque specifications. if the bolt is damaged, it will be replaced. | |||||||||||||||
| Notes | Owner notification will be performed in five separate owner mailings, with the first mailing beginning october 31, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mitsubishi at 1-800-222-0037. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||||
| TSB9914001 | 04/01/1999 | 606631 | Information regarding radiator fan shroud breakage. *tt | 08/30/1999 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TSB0211002 | 06/01/2002 | TSB0211002 | 635109 | Information on crankshaft identification marks - service manual revision. *tt | 10/18/2002 |
| TIN01SR003 | 01/26/2001 | 625956 | Technical information regarding crankshaft pulley bolt replacement. *tt | 12/12/2001 | |
| 67 | 02/01/2001 | 618238 | Subject regarding crankshaft pulley bolt replacement. *jb | 04/10/2001 | |
| SR01002 | 01/01/2001 | 617809 | Mitsubishi motor sales of america, inc. is voluntarily recalling certain affected vehicles for a possible loose crankshaft pulley bolt. *tt | 03/29/2001 | |
| ATIN01SR002 | 01/18/2001 | 617812 | This advance technical information notice states that mitsubishi motor sales of america, inc. (mmsa) is voluntarily recalling affected vehicles for a possible loose crankshaft pulley bolt. *tt | 03/29/2001 | |
| 9823005 | 08/06/1998 | 601488 | Diganosis and repair procedures to eliminate conditions regarding the mil illuminated and/or dtc p1715. 96-98 montero automatic transmissions models produced before 10-97 up to vin wj003864; 97-98 montero sport automatic transmissions mo | 08/06/1998 | |
| 9837A001 | 07/08/1998 | 601215 | Service manual revision on changed tightening torque specifications for tie rod and relay rod nuts. *yc | 07/08/1998 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| TSB0011002 | 02/01/2000 | 610459 | Information containing corrected cylinder head bolt tightening sequence for 2.4l, 4-cylinder engines. *tt | 05/01/2000 | |
| 9811004 | 08/25/1998 | 601837 | Conditions with mil on/misfire dtcs/engine knock. *yc | 08/25/1998 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 08/08/2008 | 126000 | ||
| Tl*the contact owns a 1997 mitsubishi montero sport. the contact stated that the nut and bolt pulled out from the crankshaft pulley. while attempting to make a left turn at a stop sign, the vehicle failed to pull to the left. the dealer stated that nothing could be done to repair the vehicle unless the manufacturer approved the repairs. the contact referenced nhtsa campaign id number 00v311001 (engine and engine cooling:engine). the vin was unknown. the failure and current mileages were 126,000. | |||
| 02/10/2008 | 130000 | 1 | |
| I own a 1997 mitsubishi montero sport ls. there was a recall for a crankshaft pulley bolt, nhtsa recall id: 00v311001. i took my vehicle to the mitsubishi dealer and they replaced the bolt. this was back in 2000. in february of 2008 i was driving, getting ready to get on the highway when i heard a grinding and then a loud noise from the engine, i lost power steering and quickly pulled over. popped the hood of my vehicle and noticed that the crankshaft pulley had broken off. i towed it to my mechanic who stated that the crankshaft pulley bolt had broken. he gave me an estimate of $2400 to have the crankshaft replaced, or $3100 to put in a rebuilt engine. i called mitsubihsi and talked to s lady who was very rude, she would hardly let me say anything. she stated that there was nothing that they could do and to contact the dealership that had replaced the bolt. that dealership is no longer there, went out of business. looking online i have found numerous complaints about this happening to people who own both the 97 and 98 models of montero sports, even after bringing their vehicles in for the recall. if this had occurred while i was traveling on the highway i could have been seriously injured as i lost all power steering. i feel that this is a serious safety issue, i know that mitsubishi issued a recall to fix this but their fix did not resolve the problem. i also feel that mitsubishi should pay for fixing my vehicle as it is related to the bolt breaking. *tr | |||
| 11/17/2006 | 149000 | 3 | 11/10/2006 |
| Tl*the contact owns a 1997 mitsubishi montero sport. her vehicle was repaired according to recall #00v311001 affecting the engine and engine cooling:engine the mechanic tightened the crankshaft pulley bolt. after six months driving approximately 10 mph the engine, oil, and brake light illuminated on the instrument panel. the steering column also began to tighten up. after inspecting the vehicle she noticed that the crankshaft pulley fell out of the vehicle. the vehicle was towed to the dealer since her vehicle was previously repaired per the recall. the dealer stated that the contact is responsible for the cost of repairs. the crankshaft pulley was replaced. two months later the engine made a loud shutter then the pulley fell out of the vehicle again. the manufacturer did not provide her with any assistance. she has pictures of the failed component. the failure and current mileages were 149,000. updated 02-11-08 *bf the consumer stated she had to pay out of pocket for repairs $1,300.00 and received a discount of $200 from the dealer. the consumer further stated the dealer also found another defect in the vehicle in which the consumer also had to pay out of pocket. the consumer also stated there was a 2nd incident with the brake recall. updated 02/11/08 *tr | |||
| 10/24/2005 | 92000 | 1 | 05/01/1997 |
| Dt: the contact stated the crank shaft pulley bolt broke on 10-24-05. she had recall 00v311000 repair work done in october -2002. the contact wanted to file a complaint because she was still having problems with the crank shaft. she felt this should have been fixed properly the first time. she spoke to the dealer and to mitsubishi. mitsubishi told her to contact the dealer and it may or may not be covered. she contacted the dealer, and he told her that at the time of the recall they tightened the bolt, as stated in the recall. she though the recall notice should have stated the dealer should have actually changed the bolt.*ak | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 07/28/2004 | 125200 | 4 | 03/30/2002 |
| 1997 mitsubishi montero sport was taken to dealership for crankshaft pulley bolt recall service. 18 months later, the bolt backed out, causing approx. $1000 in damages, repaired at private mechanic's garage. happened again 1 month later; same garage repaired under their warranty. happened again 1 month later; private garage refused to repair again. took it to manufacturer dealership; paid another approx. $1100 for repairs. happened again 2 months later; dealership refuses to warranty repair; estimates another $2800 to replace entire crankshaft. mitsubishi refuses to cover any of the repairs.*ak | |||
| 09/03/2002 | |||
| Crankshaft/pulley recall was done in january 2002. recently vehicle lost powers teering at 45 mph. dealer stated crankshaft/ pulley needed to be replaced. please provide additional information.*ak | |||
| 06/09/2001 | |||
| While traveling at approximately 65 mph vehicle starting thumping and squealing. consumer stopped vehicle, and had vehicle towed to dealership, who determined that crankshaft/ pulley bolt broke, causing extensive damage to engine. there is a recall 00v311000 dealing with this issue. however, this vehicle has a 4.0 cylinder engine and would not be included in that campaign. please provide any additional information/attachments.*ak | |||
| 04/27/2001 | 1 | 07/01/1997 | |
| I am inquiring on whether or not other other montero sport es owners have had the same problem with the bolt snapping and whether mitsubishi is doing another one of its cover ups. mitsubishi has agreed to paying for the replacement of parts and i have to cover labor. i want to see if i have a case to get them to pay for the total cost.*ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 08/05/2002 | 1 | 02/01/2097 | |
| No summary. dt | |||
| 1 | |||
| Everytime consumer starts up vehicle there is a loud noise due to back pressure in engine. consumer has taken vehicle to dealer several time, but cannot determine cause.*ak consumer has also had ac repaired on three occassions.*jb | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 09/29/2005 | 95812 | 1 | 11/21/2002 |
| Dt: the contact owns a 1997 mitsubishi montero sport. in 6-03 he brought the car i to dealer because the timing belt came off. the repair work cost $463.06. on 7-26-03 the contact brought it back because the timing belt came off again. he found there was recall 00v311001 and the dealer fixed it at no cost last week on 9-29--0) the timing belt came off again. he had the vehicle towed, and the mechanic could see the bolt sticking out. talked to the dealer, and the dealer originally said they would repair it because it had a lifetime warranty. later the contact found out from the dealer that the warranty expired. the estimate repair expense would be $500.00. he called the manufacturer and neither wanted to accept responsibility. the manufacturer would not pay for the repairs because the dealer did not repair it correctly. *ak | |||
| 02/18/2005 | 120000 | 2 | 08/15/1999 |
| Recall campaign 00v311001 concerning crankshaft pulley bolt. while driving 65 mph the vehicle lost power and control. consumer was able to pull the vehicle off the main road. then, tow truck was called, and the vehicle was towed to consumer's home. the tow truck driver informed the consumer that the crankshaft pulley bolt broke. consumer stated this was the second time that crankshaft pulley bolt needed to be replaced within a year after recall repairs were done.*ak | |||
| 08/07/2004 | 98648 | 1 | 08/07/2004 |
| Vehicle lost power steering assist, and the engine overheated while driving at any speed. this was caused by the crankshaft pulley bolt shearing off. dealer was notified.*ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV) | |||
| 05/02/2007 | 109000 | 1 | 01/10/2007 |
| Tl*the contact owns a 1997 mitsubishi montero sport. the contact stated that the bolt in the vehicle's crankshaft pulley backed out. the failure caused the pulley to become loose and sheer the pin on the end of the crankshaft. while driving 35 mph, the power steering, brakes, and engine failed. the vehicle had to be towed. the engine size was unknown. the current and failure mileages were 109,000. | |||