Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
11/20/200782000
 Tl*the contact owns a 2003 mitsubishi outlander. while driving approximately 30 mph on normal road conditions, the rear brake lights activated without the brake pedal being depressed. the failure occurred spontaneously whenever the vehicle was in operation. in addition, the srs warning indicator illuminated on the instrument panel and remained lit until the engine was turned off. the vehicle was taken to an authorized dealer for diagnostic testing and they stated that the failure was related to the electrical system. the vehicle was previously repaired according to nhtsa campaign id number 03v194000 (electrical system;wiring,interior/under dash); however, the recall remedy did not correct the failure. on a separate occasion, the instrument cluster failed and the contact noticed a burning smell inside the passenger compartment. also, the accelerator pedal would become stuck without warning when it was depressed and the front driver's side seat belt retractor was inoperative. the webbing failed to extract. the failure mileage was 82,000 and current mileage was 99,000.
AIR BAGS - FRONTAL
05/02/20061
 On the morning of may 2, while it was raining a car that was two cars in front of my wife decided to make a left turn on the highway without any advanced notice; my wife ends up running into the car in front of her and seriously damaging the front of the car. the airbags, however did not deploy. my wife suffered a contusion on her head. my 17 month old daughter was also in the car but was not seriously hurt. my insurance company estimates that the repairs will cost $8000 and the sensors for the airbags was one of the parts that needed to be repaired. the sensor is currently being replaced. *jb
10/13/2005110/26/2004
 Dt: the contact's vehicle was involved in a three car collision. upon impact, the air bags did not deploy. the front end of the vehicle was damaged. the vehicle was towed to the mechanic, and he determined that the wire for the sensor was torn. this should have made the airbags deploy. a police report taken at the scene.*ak
04/07/20041
 Consumer's vehicle stopped at a traffic light and was rear ended by another vehicle, causing consumer's vehicle to rear end another vehicle. upon impact, both front air bags did deploy. consumers head hit the steering wheel. consumer had the vehicle towed to the dealership. *ak
AIR BAGS - SIDE/WINDOW
01/21/2004210002
 Consumer cannot unlock the front and rear doors from the inside or outside of the vehicle. water went under floor and corroded the electrical system. this problem was similar to nhtsa recall 03v194000: on certain sport utility vehicles, water could enter the front floorboard area from openings in the side sill or upper dash area. this water could collect under the seat and cause electrical corrosion to occur in the harness connectors that contain the wiring for the seat belt retactor, side air bag impact sensor, and stop lamps. *ak