Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 09012004 | 09/01/2004 | 10013748 | Suspension noises. *eh | 04/26/2005 | |
| SUSPENSION - FRONT | |||||
| 09012004 | 09/01/2004 | 10013747 | Suspension noises after strut installation. *eh | 04/26/2005 | |
| 33A | 11/01/2002 | 10008906 | Steering drift. group 33a front suspension. please refer to tsb-02-33-002. mitsubishi motors tech talk. vol 88. nov. 2002. *tt | 08/27/2004 | |
| 89 | 12/01/2002 | 10003125 | Steering drift. *tt | 10/08/2003 | |
| 0333001R | 04/01/2003 | 0333001 | 10001722 | Steering drift. *tt | 06/23/2003 |
| 0333001 | 02/01/2003 | 0233002 | 10001211 | Steering drift condition. *tt | 04/22/2003 |
| SUSPENSION - REAR | |||||
| 93 | 05/01/2003 | 10002723 | Squeak from rear suspension when cold. *tt | 09/11/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 07/07/2008 | 23000 | 1 | |
| I took my vehicle in to the dealer twice in 2006 about a squeak that i heard from the rear passenger side while driving. the first time a service tech drove the around the neighborhood, but couldn't hear anything. the second time...the same and your service department did not check it out on my request. the problem is that i wasn't simply that i was hearing things. at this point, the squeak is so pronounced that it can be heard from the inside and from the outside of the vehicle. i followed due diligence, so to speak, and sought help during the warranty period, but was not helped nor satisfied. on a recent brake inspection at sears, i was told that the suspension was the culprit. i suspected this all along. to date i have again visited my mitsubishi dealer and they have arrived at a cost to repair and replace the rear upper control arms and both lower bushings. the dealer should have taking care of this a long time ago rather than telling me that they didn't hear anything. on my visit today, i was told that it isn't really a safety issue. in my view, when a vehicle squeaks as though something is coming apart....it is a safety issue. on a recent brake inspection at sears, i was told that the suspension was the culprit. i suspected this all along. to date i have again visited my mitsubishi dealer and they have arrived at a cost to repair and replace the rear upper control arms and both lower bushings. the dealer should have taking care of this a long time ago rather than telling me that they didn't hear anything. on my visit today, i was told that it isn't really a safety issue. in my view, when a vehicle squeaks as though something is coming apart....it is a safety issue. *tr | |||
| 01/01/2005 | 1 | 03/01/2003 | |
| Our mits. outlander pulls to the right, badly! we had it aligned...twice! had new tires put on, re-aligned, and it still pulls to the right! if i let go of the wheel, w/in 2 seconds, i am in the next lane! *tr | |||
| 01/23/2003 | 150 | 4 | 01/22/2003 |
| Since the purchase of our 2003 outlander, it has veered badly to the right. i notified the dealer of the problem from the date of purchase. i have had it in the dealership to correct the problem 3 times and the problem still exists. if you are traveling at a low speed it is not as obvious, but when traveling at higher speeds (60-70mph) if you do not apply pressure to the steering wheel, you will veer right and in 5 to 7 seconds be in a ditch, or if passing another vehicle, you would crash into them. i consider this a very dangerous problem, that could result in serious injury or even death. i have contacted the manufacturer several times and they have contacted the dealership. i just had the outlander in the dealership yesterday for the 3rd time, and needless to say, the problem is still unresolved. alignment has not solved the problem and i am taking it back for the 4th time and expecting the same end results.*ak | |||
| 07/20/2003 | 1 | 06/27/2003 | |
| Outland continues to pull very hard to the right. it has been serviced three times and problem still occurs. dealership says there is no problem and the pulling is normal. *jb | |||
| 01/13/2003 | 1 | ||
| The vehicle veered to the right when driving. the vehicle was taken to the dealer for repairs but the vehicle continued to veer to the right. *ak | |||
| 08/12/2003 | 1500 | 1 | 07/14/2003 |
| Steering/suspension outlander xls car pulls and drifts to the right, car has been to auto service 3 times and problem still exist. *ak | |||
| 1 | |||
| While driving vehicle pulled to the right. dealer did an alignment, and checked the steering wheel. dealer indicated that this was a normal problem and there was no solution. *ak | |||
| SUSPENSION - FRONT | |||
| 08/19/2003 | 1000 | 1 | |
| Vehicle pulled to the right all the time. consumer had the vehicle serviced for alignment, and the arms were replaced. however, this had not solved the problem. manufacturer refused to admit there was a problem with these vehicles.*ak | |||
| 03/21/2003 | 1 | 03/20/2003 | |
| 1. ever since i purchased the vehicle, it has always pulled to the right. i took the vehicle into the shop and a alignment was done. the problem still persist. the right side tire is starting to worn even with the new alignment and balance and rotation. 8jb | |||
| 10983 | 4 | ||
| When driving vehicle pulled to the right. consumer took vehicle to dealer for a wheel alignment on three occassions, but problem recurred. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER ARM | |||
| 04/15/2003 | |||
| While driving the vehicle suddenly veered to the right which was followed by a loud noise. the dealer has been notified. *nlm | |||
| SUSPENSION - REAR | |||
| 07/07/2008 | 23000 | 1 | |
| I took my vehicle in to the dealer twice in 2006 about a squeak that i heard from the rear passenger side while driving. the first time a service tech drove the around the neighborhood, but couldn't hear anything. the second time...the same and your service department did not check it out on my request. the problem is that i wasn't simply that i was hearing things. at this point, the squeak is so pronounced that it can be heard from the inside and from the outside of the vehicle. i followed due diligence, so to speak, and sought help during the warranty period, but was not helped nor satisfied. on a recent brake inspection at sears, i was told that the suspension was the culprit. i suspected this all along. to date i have again visited my mitsubishi dealer and they have arrived at a cost to repair and replace the rear upper control arms and both lower bushings. the dealer should have taking care of this a long time ago rather than telling me that they didn't hear anything. on my visit today, i was told that it isn't really a safety issue. in my view, when a vehicle squeaks as though something is coming apart....it is a safety issue. on a recent brake inspection at sears, i was told that the suspension was the culprit. i suspected this all along. to date i have again visited my mitsubishi dealer and they have arrived at a cost to repair and replace the rear upper control arms and both lower bushings. the dealer should have taking care of this a long time ago rather than telling me that they didn't hear anything. on my visit today, i was told that it isn't really a safety issue. in my view, when a vehicle squeaks as though something is coming apart....it is a safety issue. *tr | |||
| 11/26/2007 | 64225 | 1 | 09/13/2005 |
| When car was first purchased told dealer it felt like back end was kickin out on wet roads,took it dealer was told they could find nothing. several days later car spun out on way to work due to blow out. had vehicle towed to dealer were upper and lower lats. were replaced.(no old parts not available) car seemed ok for several months at which point it began to feel like it was sliding around in rear end again. again dealer checked found nothing.. my husband threw a fit with dealer at which point a ball joint was replaced(part not available), in my opinion only to pacify us. the car has still never felt right. at which point the warranty has expired and the dealership refuses to even talk to us about this. now four months after having four new tires mounted and balanced i have two rear tires so worn and damaged the belts are coming through them. i have taken the car to a private tech.to try to find anything that may be wrong. i am scared for myself and my family everytime i have to drive this car! *tr | |||
| 02/12/2007 | 30000 | 4 | 11/30/2003 |
| Tl*- contact owns a 2003 mitsubishi outlander, for which he had to replace the rear lower suspension arm 4 times. first time it was at 30,000 miles, second time at 48,000 miles, and the third time at 89,000 miles, and currently at 106,000 miles. the contact took vehicle to the same dealership , arnold automotive group in roseville, mi 4 times, and they stated that they didn't know why the part kept going bad. the contact the current mileage was 106000.*ak the left rear seat betl would not retract. the sway bar were replaced and the lower control arm was worn. updated 03/30/07. *jb | |||
| 01/15/2003 | 2 | 08/28/2003 | |
| Car bushing had to be replaced with only 6000 miles.. why? dealer couldnt explain. also, twice car has accelerated when coasting on flat road. *ak | |||