Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SEATS | ||||||||||||||||
| 08V094000 | MITSUBISHI MOTORS NORTH AMERICA, INC. | from 09/08/2006 to 01/28/2008 | V (Vehicle) | 5400 | 04/07/2008 | MFR | MITSUBISHI MOTORS NORTH AMERICA, INC. | 02/28/2008 | 02/28/2008 | |||||||
| Defect Summary | Mitsubishi is recalling 5,400 my 2007-2008 outlander passenger vehicles originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, wisconsin, and the district of columbia. for vehicles without an electric power seat, the floor harness connector for the power seat is placed directly on the floorboard underneath the carpeting (vehicles with power seats already have the harness elevated). if a vehicle occupant enters the vehicle with a sufficient amount of snow on their feet containing road salt, it is possible for the melted snow mixture to soak the carpet and allow the salt-water solution to come into contact with the unused power seat harness connector. | |||||||||||||||
| Consequence Summary | The connector terminal may corrode and allow current to flow, resulting in the gradual heating and melting of the connector and may result in a fire. | |||||||||||||||
| Corrective Summary | Dealers will relocate the floor harness from beneath both the passenger and driver seats to above the carpet and away from the bottom of the floorboard to prevent contact with any future melt solution. the recall began on april 7, 2008. owners may contact mitsubishi at 1-800-222-0037. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 01/01/2010 | |||
| My name is heather ford and i have reached out to you for assistance as you can see from my last email date october 26, 2010. needless to say my issues have still not been resolved and i would like to take this to a higher level until all of my concerns and issues with my vehicle are fully handled. i purchased my 2007 mitsubishi outlander brand new from the dealership and purchased it after reading several excellent reviews , researching the car and knowing it came with a warranty for 5 years/100,000 miles. this was one of the key selling points that intrigued me and i was told any and everything that should or would go wrong with the car would be covered during that period, no questions or hassles. i have had nothing but trouble and hassle and i very disappointed in mitsubishi and frankly i will never recommend or buy another mitsubishi after the poor continued service i continue to receive. i have brought my car in for every single maintenance and take very good car of it. my window seal was not sealed properly, driver's seat began squeaking and moving back and forth and the covers in the back seat and trunk came off in january 2010 and i brought my car in , 1/14/10 and brought this to the dealer's attention in oxnard. they advised they fixed the issue and tightened the bolts under the seat. the covers they snapped on so hard the came off and were broke, the others they glued? the seal on the window continued to make noise. weeks later the seat was doing the same thing again and i have brought it in: 03/30/10, 04/12/10, 05/12/10, 05/24/10, 09/30/10, 11/4/10 and 12/2/10 all for the same issue with the seat and it is still not fixed. i hope you can see and understand now why i'm so upset. i have had this experience with every single issue i bring up at this dealership. i have been working with lupe @ your corporate office, who is wonderful, but she can only do so much and i do not believe this is her fault. on 1 | |||