National Rv Surfside 2000

Model Surfside made in 2000 by National Rv got 6 consumer complains as well as 1 recall. Consumer complaints with reference, among others things, to equipment and service brakes, hydraulic. There was one recall concerning equipment .

Model 2000

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT - RECREATIONAL VEHICLE
07V230000NATIONAL RV, INC.from 01/01/1999 to 12/31/2001V (Vehicle)2132601/17/2008MFRNATIONAL RV, INC.06/04/200706/07/2007
Defect SummaryCertain motor homes equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
Consequence SummaryRelease of coolant under certain conditions could ignite and result in a fire.
Corrective SummaryNational rv will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist owners in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or national rv at 1-800-999-7260, ext. 4335. the national highway traffic safety administration (nhtsa), an agency of the united states department of transportation, has been notified that national rv, inc. and its holding company, national rv holdings, inc., have filed for bankruptcy. nhtsa has been advised that owners who wish to pursue claims related to safety recall repair work on their national rv vehicles may file a proof of claim with the united states bankruptcy court for the central district of california, riverside division. the case number assigned to this matter is 07-17941. the proof of claim form and instructions are available online at the court's website www.cacb.uscourts.gov. additional information about the bankruptcy and its proceedings may also be found at www.omnimgt.com/nationalrv. national rv's phone number is (951) 943-6007. information about safety recalls on national rv's products may be found at www.safercar.gov. the nhtsa wishes to advise owners of recalled products that, in the interests of their safety and the safety of the motoring public, all safety recall work should be performed on motor vehicles and items of equipment.
NotesCustomers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT - RECREATIONAL VEHICLE - LPG TANK ASSEMBLY
01/27/200739200112/15/2005
 On 1/27/07 while driving with my family on my 2000 national rv surfside we started smelling propane gas, at first we thought it was coming from the stove. we checked it and found nothing, when we made it to our destination as i got off the rv i smell propane gas in the exterior so decided to check the tank. when i opened the propane department i heard the tank hissing, so i thought maybe a fitting had come loose, but after checking the tank with soap and water i found that it was leaking from a bracket welded to the tank for mounting. on 01/29/07 contacted national rv to report the problem and basically they told me i would need to purchase a new tank since it was not covered anymore. i told them that i felt the reason the tank cracked was because the way it was mounted (rigid) to the brackets and frame. then the representative advised me to call the lp tank manufacture in chicago, witch i did today (01/30/07) and i told them the problem. the representative from tank manufacture advised me the problem was caused by the way national rv mounted the tank (rigid) which is what i thought all along. she also suggested i call national rv back and try to have them replace the tank and mounted in a safer way, so i did. after speaking with the owner service supervisor, he told me that i was out of luck and would be glad to sell me a tank for $678.33 + shipping. my reason for filing this complaint is to hopefully this gets looked into by nhtsa and hopefully it doesn't happen to someone else and no lives will be lost. *nm
SERVICE BRAKES, HYDRAULIC
07/01/201040000
 Tl-the contact owns a 2000 national rv surfside. while driving approximately 55 mph the the brakes began to engage and a brake light illuminated on the dashboard. he applied pressure to the brake pedal and the pedal depressed to the floor. the vehicle coasted to a stop and upon examination he noticed the brakes were very hot. the vehicle was taken to an independent repair shop where he was informed the brakes were locking up and overheating. he was notified through the manufacturer that his vehicle was not included in the recall associated with nhtsa campaign id number 04v084000, service brakes, hydraulic. the vehicle was not repaired. the failure and current mileages were 40,000. sm.
STRUCTURE
07/04/20021
 The consumer noticed that the bin above the tail pipe was melted. the consumer feels there should be a heat shield between the tail pipe and the plastic bin. the generator tail pipe is also located under a plastic bin without a heat shield *scc *nlm