Newmar American Star 2000

Model American Star made in 2000 by Newmar got 6 consumer complains as well as 1 recall. Consumer complaints with reference, among others things, to equipment and unknown or other. There was one recall concerning equipment .

American star year 2000

Recalls
Consumer Complaints

Model 2000

Recalls

Campaign	Manufacturer	Manufacturing date	Type	# of units affected	Date Owner notified Mfg	Recall Initiated by	Manufacturers of recalled vehicles/products	Report Recieved Date	Record Creation Date
EQUIPMENT - RECREATIONAL VEHICLE
07V075000	NEWMAR CORPORATION	from 04/01/1997 to 05/31/2003	V (Vehicle)	16190	01/30/2008	MFR	NEWMAR CORPORATION	03/05/2007	03/05/2007
Defect Summary	Certain class a and diesel pusher motor homes and fifth wheel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
Consequence Summary	Release of coolant under certain conditions could ignite and result in a fire.
Corrective Summary	Newmar will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or newmar at 1-574-773-7791.
Notes	Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Consumer Complaints

Fail date	miles	occurences
EQUIPMENT - RECREATIONAL VEHICLE
12/24/2008		1
	Tlthe contact owns a 2000 newmar american star. the vehicle has a dometic refrigerator, model rm2852. the contact received a recall notice for nhtsa campaign id number 08v366000 (equipment:recreational vehicle). he was concerned that the remedy to install a secondary burner housing, a thermal fuse, and a melt fuse, was not a preventive remedy. he also believes that the remedy listed was also insufficient in the event a failure should occur. the equipment was repaired; however, he received another recall notice. the manufacturer did not assist. the failure and current mileages were not applicable. updated 02/02/09. lj updated 02/03/09. *jb
UNKNOWN OR OTHER
08/25/2012	2000
	Recall on dometic refrigerator model rm3862 in my newmar 5th wheel has started to leak a yellow coolant from the back of the refrigerator to the outside of the trailer through the vent housing , it also developed an ammonia smell inside the trailer. the trailer was barely used and looks like new even the carpet , furniture would show wear if used. this unit was listed in the recall and the original owner who sold it to me last july 2012 stated that the recall had been performed . after reading about the problems on this unit i realized that even though the recall had been done( a sheild was just put around the burner area. the problem of the same part still cracking possibly due to the electric element being to strong but regardless the unit still failed just like the recall stated it would, i contacted dometic and the refered me to a a local rv dometic dealer .i called the dealer he stated there was nothing that dometic would do to help i was on my own.it is a shame this agency which is supposed to protect us from these types of dangerous products would allow a company as large as dometic to not really fix the problem. it just possibly prolonged the problem to a later date when the units were a little older and it could be blamed on age .who has to die from a fire on one of these units before your agency revisits this problem . it is obvious from the amount of these cooling units that have better metal put in them when they are refurbished. all the refurbisher's will tell you is that there was a problem with the weld and the metal in the area they always crack in. dometic should be made to fix the problem and replace the boiler metal and welds as should have been done in the beginning. please look into this before someone gets hurt. i would like a response as to what will happen i have the serial number which shows it was one effected units