Newmar Dutch Star 1999

Model Dutch Star made in 1999 by Newmar got 24 consumer complains as well as 3 recalls. Consumer complaints with reference, among others things, to electrical system and engine and engine cooling. There were some recalls concerningequipment and tires.

Model 1999

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT - RECREATIONAL VEHICLE
07V075000NEWMAR CORPORATIONfrom 04/01/1997 to 05/31/2003V (Vehicle)1619001/30/2008MFRNEWMAR CORPORATION03/05/200703/05/2007
Defect SummaryCertain class a and diesel pusher motor homes and fifth wheel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
Consequence SummaryRelease of coolant under certain conditions could ignite and result in a fire.
Corrective SummaryNewmar will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or newmar at 1-574-773-7791.
NotesCustomers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
TIRES
04V037000NEWMAR CORPORATIONfrom 03/05/1997 to 06/28/2000V (Vehicle)358902/09/2004MFRNEWMAR CORPORATION01/28/200402/11/2004
Defect SummaryOn certain motor homes built on spartan/freightliner chassis and equipped with michelin 255/80r22.5 xrv tires, the cords can fatigue if the tires are overloaded or underinflated.
Consequence SummaryThis may result in a loss of control and could increase the risk of a crash.
Corrective SummaryDealers will replace only the front tires. it is important that the front tires are not rotated to the rear. a certification tag documenting the new front tires installation and simultaneously increasing the rear tire inflation pressures to 105 psi will be issued. owner notification began february 9, 2004. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact newmar at 1-574-773-2381.
NotesThis action is deemed a safety improvement campaign and is not being conducted under the safety act.the company has informed nhtsa that it will provide the modifications described above free of charge.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
VEHICLE SPEED CONTROL
08V025000NEWMAR CORPORATION V (Vehicle)5575ODINEWMAR CORPORATION01/24/200801/24/2008
Defect SummaryOn certain class a motor homes constructed on ford f-53ty1 and p131 motor home chassis and equipped with speed control, the speed control deactivation switch may overheat.
Consequence SummaryOverheating could result in smoke or burn and an underhood fire.
Corrective SummaryNewmar is working with ford in conducting this recall. ford will install a fused wiring harness into the speed control system free of charge. owners may contact ford at 1-866-436-7332 or newmar at 574-773-7791. (note: also see ford recalls 05v017, 05v388, and 06v286)
NotesNewmar recall no. 05s28.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
10/13/19991212/01/1997
 While driving long distance vehicle stalled unexpectedly, losing all power steering and brakes, which could have causeda crash. took to dealer. dealer said it was due to the fuel filter. however, this problem occurred 12 times, and replaced fuel filter 10 times, but problem was reoccurring. *ak the motor stops running while under motion when water gets in the fuel filter causing brake and steering loss. it takes only a teaspoon of water to clog this filter. *yh
ELECTRICAL SYSTEM - WIRING
04/20/200770000108/02/1999
 Tl*the contact owns a 1999 newmar dutch star. the contact took the vehicle to the service center for regular preventive maintenance, and also because he noticed the shut off switch for the electrical system malfunctioned. the service center stated that a fire previously occurred because the wiring melted. the contact did not smell anything burning nor did he see any flames. he did not know when the fire occurred. the current and failure mileages were 70,000. *ak the consumer stated the damage was located at the rear compartment. updated 05/21/07. *jb
09/28/200569199203/17/2002
 Driving on i-90 in some rainy weather, error code light came on. i stopped checked all fluid levels & continued on. a few hours later the engine began to increase in speed on its own .rpm's were at 2000 & the coach was almost impossible to stop. the chassis connector ( connects coach to engine and electronic control module) filled with water and caused shorts,crosses,and grounds in the wiring and caused the motorhome to increase in speed on its own. the brakes were hot and smoking when we finally got stopped. technician pulled connector apart, used compressed air to remove the water & a contact cleaner to clean the probes & contacts in the connector. connector was plugged back together, all shorts, grounds, and crosses were gone. technician cleared all error codes, put silicone on connector to keep water out until connector can be replaced. upon leaving the shop transmission would not shift up until rpm's were at 2000. it will not shift into 6th unless it is done manually. *nm
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE
09/17/2006392002
 Dt*: the contact stated while driving 50 mph on wet roads in the rain, moisture was picked up through the intake manifold. the vehicle partially lost power, but kept moving. the vehicle was not seen by a dealer. prior to this incident, the air intake tube had been replaced by a service dealer due to the same issue, but the problems persisted. the manufacturer was contacted, who stated that the contact had the most up to date fix for this problem, and that it should not have recurred a second time.
03/01/2003108/25/1999
 The dragging tail pipe had been pulled from the muffler, breaking the weld for the tail pipe attachment. (nar) *ph *cb
EXTERIOR LIGHTING - HEADLIGHTS
01/01/1999101/01/1999
 Newmar corp are were using inferior aftermarket headlamps on dutchstar motor homes in the years 1999,2000 and possibly other years . unable to see te road after dark. *ak
FUEL SYSTEM, DIESEL
05/17/200747305110/15/2004
 Had bad fuel leak caused by use of ultra low sulfer diesel fuel.(uldf). replaced fuel transfer (lift) pump p/n 4935007 old pumpwas available. *ak
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
10/13/19991212/01/1997
 While driving long distance vehicle stalled unexpectedly, losing all power steering and brakes, which could have causeda crash. took to dealer. dealer said it was due to the fuel filter. however, this problem occurred 12 times, and replaced fuel filter 10 times, but problem was reoccurring. *ak the motor stops running while under motion when water gets in the fuel filter causing brake and steering loss. it takes only a teaspoon of water to clog this filter. *yh
STRUCTURE - FRAME AND MEMBERS
12/28/2000105/01/2000
 The 21ft awning on the right side of the coach accidentally deployed while driving at 65mph. luckily i was in the right hand lane of a 4 lane divided highway so it didn't hit any other cars. it was stowed as per the manufacturers instructions and apparently came loose in some gusty crosswinds. several other rv owners have had a similar problem with this awning(a&e 9000 by dometic corp). *ak
SUSPENSION - FRONT - WHEEL BEARING
10/10/1999302/15/1999
 Front wheel bearings failure. while driving motorhome stopped completely because of front wheel bearing failure. the front wheel bearings have been replaced three times. first replacement in oct of 99. the next replacements were in 2 weeks later. problem was reported to the manufacturer. as of 01/07/ 2000 right front bearing fluid still not up to full capacity. *ak
TIRES
04/01/200423379108/01/2003
 Dt: consumer received a recall for the front tires. before receiving the recall consumer rotated the tires ,taking the two front tires off and putting them on the back inner rear of the vehicle. the recall letter stated that dealer would only replace the two front tires and they did. but those were not the original front tires, and because they had been rotated and put t on the back, dealer wouldn't replace them in the recall. there were three different tire blow outs. the first one occurred before the recall. consumer had to find that size tire so he called the manufacturer, and they said to put the recall size on the tires. manufacturer reimburse consumer for that tire. the tire was located originally on the front, but it was rotated to inner rear at the time of the blow out. the second time the tire was located on the inner rear and it was rotated from the front, but it was not an original tire. it had been on the front about 1500 miles after it got rotated. the third time the tire had been on the front at some point. all together 3 of the 4 tires blew out. one of the original front tires got moved to the inner rear, and it was the first of the three blow outs. the other original front tire was used as a spare tire and is currently located on the inner rear.*ak
07/01/2004107/01/2004
 Recall 04v037000 concerning newmar tires. dealer was unable to honor recall because no part was available since july 31, 2004. *ak
02/01/2002204/01/1999
 Consumer experienced right rear tire blow out that also damaged fiber glass body around the wheel. (nar) *la *cb
06/01/2004112/01/2003
 Problems with tire equipment on 1999 diesel dutch star motorhome.*mr another motorist informed the consumer about a recall regarding the front tires, however the consumer believed the manufacture should replaced the rear tires as well. the consumer stated if only the front tires were to be replaced, he would not be able to rotate the tires. *jb
09/22/20013
 Left front tire blew out. tire on the rear dual wheel also blew out. tires totally disintegrated. motor home was damaged by tires.*ak a third tire also exploded (michelin 255/80r 2215), consumer replaced with another tire brand. *tt
TIRES - SIDEWALL
07/15/20041
 On the date below, i had the right front tire blow out on my 1999 newmar dutch star with michelin 255 80r 22.5 tires. the tire pressure was well maintained, the day was fairly warm in montana, and i was driving slowly going up a steep hill when the blowout occurred. i read on an rv forum that this is very common.*ak
11980110/02/2002
 3 tires had been replaced within 11,000 miles. sidewall blew out on all three. as a result, the driver almost had an accident.*ak
11000110/02/2002
 3 tires were replaced within 11,000 miles. sidewall blew out on all three tires. as a result, consumer almost had an accident.*ak
02/21/200445000106/01/1999
 Consumer received recall 04v037000 concerning tire failure. before recall repairs were performed sidewall and tread blew out, causing considerable damage to the fender and wheels. dealer felt that they were responsible for the tires, but not for the damage to the vehicle. *ak *ph
TIRES - TREAD/BELT
02/21/200445000106/01/1999
 Consumer received recall 04v037000 concerning tire failure. before recall repairs were performed sidewall and tread blew out, causing considerable damage to the fender and wheels. dealer felt that they were responsible for the tires, but not for the damage to the vehicle. *ak *ph
06/17/20022
 Dot d6h6ak3x159 255 80r22.5 xrv consumer states that the right front tire blew at 55 mph. right rear tire blew. please provide any further information. mr
VISIBILITY - WINDSHIELD
07/28/200324000207/15/2003
 Both front windshields worked themselves out of the rubber gasket around the windshields. consumer has a concern that the windshields may not stay properly in place while driving at high speed and/or in inclement conditions. manufacturer was notified. *ak the rv was taken to a glass company who indicated that the glass was too large for the opening and refuse to attempt repair. another glass company stated that the curvature of the glass didn't match the curvature of the body. they also refused to repair the glass. the manufacturer will only perform no warranty work at the plant during winter months (jan, feb, march). the consumer believes this problem is a design flaw. *nm
08/16/20022
 Front windshield shattered on two occasions by rolling onto a minor dip in road while detouring. dealer and manufacturer have been notified. feel free to provide any further information.*ak
WHEELS
10/21/1999103/01/1999
 Right front wheel bearing failed after manufacturer recall work performed. mjs

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