Newmar Dutch Star 2000
Model Dutch Star made in 2000 by Newmar got 39 consumer complains as well as 5 recalls. Consumer complaints with reference, among others things, to electrical system and engine and engine cooling. There were some recalls concerningequipment and fuel system, gasoline.
Model 2000
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||||||||||||
| 07V075000 | NEWMAR CORPORATION | from 04/01/1997 to 05/31/2003 | V (Vehicle) | 16190 | 01/30/2008 | MFR | NEWMAR CORPORATION | 03/05/2007 | 03/05/2007 | |||||||
| Defect Summary | Certain class a and diesel pusher motor homes and fifth wheel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present. | |||||||||||||||
| Consequence Summary | Release of coolant under certain conditions could ignite and result in a fire. | |||||||||||||||
| Corrective Summary | Newmar will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or newmar at 1-574-773-7791. | |||||||||||||||
| Notes | Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | ||||||||||||||||
| 00V315000 | NEWMAR CORPORATION | from 01/01/2000 to 08/31/2000 | V (Vehicle) | 1263 | 10/23/2000 | MFR | NEWMAR CORPORATION | 10/07/2000 | 10/26/2000 | 571 | 301 | |||||
| Defect Summary | Vehicle description: front and rear engine motor homes built on ford, spartan and workhorse chassis. all front engine class a motor homes built on ford and workhorse chassis were manufactured from january 1, through august 31, 2000. all rear engine motor homes built on spartan chassis were built from february 23 through august 31, 2000. these vehicles fail to comply with requirements of fmvss no. 301, fuel system integrity. an incorrect vent hose was installed on the fill nozzle to the fuel tank. the hose can break down allowing fuel leakage. | |||||||||||||||
| Consequence Summary | Fuel leakage in the presence to an ignition source could result in a fire. | |||||||||||||||
| Corrective Summary | Dealers will replace the fuel vent hose. | |||||||||||||||
| Notes | Owner notification is expected to begin during october 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact newmar at 1-800-731-8300. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE WARNING | ||||||||||||||||
| 03V064000 | NEWMAR CORPORATION | from 08/31/1999 to 09/26/2002 | V (Vehicle) | 1227 | 04/14/2003 | MFR | NEWMAR CORPORATION | 03/26/2003 | 03/17/2003 | 571 | 105 S5.3 | |||||
| Defect Summary | Certain motor home chassis fail to comply with the requirements of federal motor vehicle safety standard no. 105, hydraulic and electric brake systems. the brake system warning indicator may not function as required by standard. | |||||||||||||||
| Consequence Summary | In some of the affected vehicles, the brake system warning indicator will not illuminate when the ignition is in the start position or for a low brake fluid condition, if the body builder relied solely upon ford's ivm compliance statement for the brake system warning indicator. | |||||||||||||||
| Corrective Summary | Dealers will revise the brake warning lamp circuit. owner notification began april 14, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact newmar at 1-574-773-7791. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| TIRES | ||||||||||||||||
| 04V037000 | NEWMAR CORPORATION | from 03/05/1997 to 06/28/2000 | V (Vehicle) | 3589 | 02/09/2004 | MFR | NEWMAR CORPORATION | 01/28/2004 | 02/11/2004 | |||||||
| Defect Summary | On certain motor homes built on spartan/freightliner chassis and equipped with michelin 255/80r22.5 xrv tires, the cords can fatigue if the tires are overloaded or underinflated. | |||||||||||||||
| Consequence Summary | This may result in a loss of control and could increase the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace only the front tires. it is important that the front tires are not rotated to the rear. a certification tag documenting the new front tires installation and simultaneously increasing the rear tire inflation pressures to 105 psi will be issued. owner notification began february 9, 2004. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact newmar at 1-574-773-2381. | |||||||||||||||
| Notes | This action is deemed a safety improvement campaign and is not being conducted under the safety act.the company has informed nhtsa that it will provide the modifications described above free of charge.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| VEHICLE SPEED CONTROL | ||||||||||||||||
| 08V025000 | NEWMAR CORPORATION | V (Vehicle) | 5575 | ODI | NEWMAR CORPORATION | 01/24/2008 | 01/24/2008 | |||||||||
| Defect Summary | On certain class a motor homes constructed on ford f-53ty1 and p131 motor home chassis and equipped with speed control, the speed control deactivation switch may overheat. | |||||||||||||||
| Consequence Summary | Overheating could result in smoke or burn and an underhood fire. | |||||||||||||||
| Corrective Summary | Newmar is working with ford in conducting this recall. ford will install a fused wiring harness into the speed control system free of charge. owners may contact ford at 1-866-436-7332 or newmar at 574-773-7791. (note: also see ford recalls 05v017, 05v388, and 06v286) | |||||||||||||||
| Notes | Newmar recall no. 05s28.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM - WIRING | |||
| 12/13/2003 | 38500 | 1 | 06/07/2002 |
| Failure in the dutch star motorhome with spqartan chassis electrical wiring causes loss of throttle control. became apparent when turning in front of car on 2 lane road - car had to brake hard to avoid accident. has reoccurred several times.*ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 1 | |||
| Engine looses power when going up hills.*yh | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 06/14/2004 | 2 | 08/01/1999 | |
| Vehicle safety concern complaint regarding 2000 newmar dutch star model 3665 coach.*mr on two occasions, the consumer hit road hazards which caused the muffler to become loose and subsequently it fell on the highway. the consumer believed the exhaust pipe was too low on the vehicle. *jb | |||
| EQUIPMENT - RECREATIONAL VEHICLE | |||
| 11/15/2008 | 21000 | 1 | |
| Tl*the contact owns a 2000 newmar dutchstar rv. the vehicle has a dometic refrigerator, model ndr1062. the contact stated that the refrigerator in the rv completely failed. he took the vehicle to a local repair shop and the refrigerator was replaced at the cost of $200.00. one year later, he received a recall notice for nhtsa campaign id number 07v075000 (equipment:recreational vehicle). the manufacturer stated that because the unit was not repaired before march of 2007, the contact would not be entitled to reimbursement. the failure and current mileages were not applicable. updated 2/23/09 *cn the cooling unit was repalced. updated 02/27/09. *jb | |||
| EXTERIOR LIGHTING - HEADLIGHTS | |||
| 09/01/2002 | 1 | 07/01/2000 | |
| Consumer states the headlights supply very poor visibility. the consumer has to use fog lights to see properly at night. the motorhome was checked by the dealer who offered no solution. *scc | |||
| 08/01/2000 | 1 | 08/29/2000 | |
| Due to moisture build up in headlight lens ther is a visibility problem which may cause a crash. dealer will replace the headlight lens. *ak the light does not penetrate through the moisture. *yh | |||
| OTHER | |||
| 01/01/1901 | 1 | ||
| The motorhome's engine was built by ford. the owner brought to ford's attention the fact that the engine's dip stick was incorrectly installed. ford told the owner that he must purchase the correct stick since the vehicle was out of warranty. *nm *nm | |||
| 5 | 06/23/2000 | ||
| Dash gauges, in particular the air pressure warning gauges fog completely over. manufacture said this is a normal operation occurance and there is no fix. new motorhome where release with a different guage. | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 09/01/2000 | |||
| Brake system has never operated properly when trying to slow vehicle down on a down grade or during wet conditions. dealership replaced all brake shoes on motor home. after brake shoes were replaced, consumer was coming out of nevada in a snow storm and vehicle would pull to left when brakes were applied. he had to stand on brakes to bring vehicle to a stop. consumer felt brakes were worse after repairs than they were before brake shoes were replaced. please provide any additional information/attachments.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - SHOES/LININGS | |||
| 09/01/2000 | |||
| Brake system has never operated properly when trying to slow vehicle down on a down grade or during wet conditions. dealership replaced all brake shoes on motor home. after brake shoes were replaced, consumer was coming out of nevada in a snow storm and vehicle would pull to left when brakes were applied. he had to stand on brakes to bring vehicle to a stop. consumer felt brakes were worse after repairs than they were before brake shoes were replaced. please provide any additional information/attachments.*ak | |||
| STEERING | |||
| 02/20/2007 | 22000 | ||
| I have a 2000 motorhome on a spartan chassis. the ball joints are bad and i believe this is a safety problem. spartat chassis has known about this problem for years and refuses to repair or acknowledge. | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 10200 | 1 | ||
| When towing the vehicle it is very hard to keep control of the motorhome. cause unknown. *ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 05/25/2005 | 43000 | 2 | 03/03/2000 |
| Tl*the contact owns a 2000 newmar dutch star rv trailer. he replaced the tie rod parts 16 times the ball joint components were replaced 8 times in a nine years which are all a part of the steering front suspension. the contact was only required to pay for labor. the manufacturer confirmed that the parts are were replaced due to normal wear and tear and were not defective. the parts are not related to a recall or warranty. the failure mileage was 43,000 and the current mileage is 64,000. updated 12/10/09. *lj the consumer stated he discovered the tie rod ends and ball joint on the rv had not protective rubber or very little rubber left. the rubber was for safety, it keeps the grease in and dirt, sand and water from wearing down the tie rod ends and ball joints. the consumer stated in four years the problem resurfaced. updated 12/10/09 | |||
| SUSPENSION | |||
| 05/25/2005 | 43000 | 2 | 03/03/2000 |
| Tl*the contact owns a 2000 newmar dutch star rv trailer. he replaced the tie rod parts 16 times the ball joint components were replaced 8 times in a nine years which are all a part of the steering front suspension. the contact was only required to pay for labor. the manufacturer confirmed that the parts are were replaced due to normal wear and tear and were not defective. the parts are not related to a recall or warranty. the failure mileage was 43,000 and the current mileage is 64,000. updated 12/10/09. *lj the consumer stated he discovered the tie rod ends and ball joint on the rv had not protective rubber or very little rubber left. the rubber was for safety, it keeps the grease in and dirt, sand and water from wearing down the tie rod ends and ball joints. the consumer stated in four years the problem resurfaced. updated 12/10/09 | |||
| SUSPENSION - FRONT | |||
| 1 | |||
| The vehicle drifts to the left or the right, there was a squeel in the left front and rear wheels when the vehicle was moving forward. *yh | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 05/04/2007 | 1 | ||
| I own a newmar dutchstar motorhome with a spartan chassis. the ball joints have a lifetime lube boot around them. the boot has cracked and fell apart. therewas no way to lube this ball joint. i felt the manufacturer should stand behind it. they will send you parts and you pay labor whichwas over $1000.00 if it was less than 5 years old. lifetime meant lifetime. this part was made by reyco, granning a division of tuthill corporation. *ak | |||
| TIRES | |||
| 09/17/2005 | 15000 | 2 | 11/12/1999 |
| Dt: 2000 newmar dutch star motor home. the consumer states vehicle has michelin tires, 255/80r22-5xrv. the passenger's side front tire blew out on the sidewall at 15,000 miles. the passenger side rear inside tire blew out at 23,800 miles. the front tires were recalled and they were replaced. the rear tire was not part of the recall. the rear tire has not been inspected to see why it blew out. *ak | |||
| 05/01/2004 | 1 | 11/01/1999 | |
| Consumer in delayed receipt of a safety recall on michelin 255/80r22.5 tires. (nar) *la the tire original installed on the truck were recalled because they were not designed to handle the weight of the motorhome. *nm | |||
| 07/01/2004 | 1 | 01/01/2000 | |
| Problems with tire recall replacement.*mr the consumer received recall notice 04v-037 earlier this year. the consumer contacted the newmar tire recall center and they agreed to have new tires sent. the consumer is still in possession of the original recall tires. *nm | |||
| 07/01/2004 | 1 | ||
| Ltr fm r. miller (la) owner of a dutch star motorhome, recalled vehicle to replace front tires to improve carrying capacity owner request recall replace all tires not just front 2-tires suggest nhtsa investigate.*mr (recall#04v037000) *jb | |||
| 03/03/2004 | 19000 | 1 | |
| The replacement tires for recall 04v0370000 have not been available for 2 months, and dealership doesn't not know when the tires will be available.*ak | |||
| 03/29/2004 | 1 | ||
| I received recall notice capaign #04v037000 regarding the front tires on my dutch star motor home. i have been attempting to contact newmar tire recall hotline since late march 04. i have called every monday since then leaving a message on their answering machine. they have not yet returned any calls. *ak | |||
| 02/15/2002 | 22490 | 4 | 10/19/2000 |
| The rear driver's outer side tire blew out while driving between 55-60 mph. the dealer was notified. the consumer will provide pictures, tire manufacturing size. and dot #. *ak *sc *jb | |||
| 04/14/2004 | 34300 | 1 | |
| Recall 04v037000 concerning tires. consumer was concerned about the manufacturer's recall procedures. the manufacturer wanted to replace the factory tires with tires bigger than the rear tires. manufacturer was only replacing the front tires. *ak | |||
| 02/12/2004 | 1 | ||
| The dealership is only receiving replacement tires at a time, and the tires have already been assigned to a consumer. the consumer has been waiting for over 2 months to have the tire recall 04v037000 performed. *mr | |||
| 02/26/2004 | 32000 | 1 | |
| While driving 60 mph, a bubble accumulated on the front driver side tire. dealership was notified, but did not resolve the problem. *ak | |||
| 02/02/2002 | 29000 | 1 | |
| While driving a 2000 newmar dutch star diesel pusher the right rear inside tire blew out with approximately 29,000 miles on the vehicle. i contacted michelin's consumer call center to inform them that this was the second blowout i experienced on this vehicle, and that both tires had the same manufacturing date code. they responded by asserting that the tire damage must have been caused by low tire pressure. when i maintained that pressure had never been low, they then responded that the tire must have been overloaded. i removed all six michelin tires from this motorhome and replaced them with goodyear tires. i have since driven this vehicle almost 40,000 additional miles without incident. *la | |||
| 06/13/2001 | 18000 | 1 | |
| While driving a 2000 newmar dutch star diesel pusher the right front tire blew out with approximately 18,000 miles on the vehicle. a michelin dealer, after a cursory examination, claimed the tire damage was caused by low tire pressure. the dealer's assertion was not accurate as the tire pressure was maintained in accordance with the tire load/inflation specifications provided by michelin to the chassis manufacturer. *la | |||
| 08/02/2003 | 24710 | 3 | 10/27/1999 |
| I have a newmar motorhome with michelin tires. it has 25000 miles on it. in the last 1400 miles i have blown three tires of the 6 on the vehicle. i had the vehicle weighed and it is not over the rated maximum weights on either axel. i have blown two front and one rear tire so far. (your list of michelin tires does not nclude the xrv so i will choose another type just to be able to proceed) this should interest you: two michelin dealers who serviced me when the first two tires blew sid that the xrv tires that michelin makes for motorhomes are a piece of crap. one of them told that to michelin hq in my presence in a phone call. michelin gave me one replacement tire after i had blown two in a week. my tires are not old and the dealers did not suggest that there was anything i did that made them blow. i believe that i have tries from a bad batch of tires. to have three of them blow within 1400 miles suggests that they all have the same defect. i am convinced they are unsafe and i am replacing the three that have not yet blown with other tires tomorrow. i am replacing them with the same type of tire that michelin gave me as a warranty replacement, the xze truck tire.*ak | |||
| 2 | |||
| Two blowouts with original michelin tires on motorhome. 1st failure at 12k miles with inside left rear and 2nd failure at 14k miles with inside left front. consumer stated that tires were too small and improperly rated for the large motorhome. tire info: michelin xrv 255/80r22.5 original. *tt | |||
| 04/12/2002 | 1 | 12/20/2001 | |
| At 60mph front tires blewout, causing consumer to pull over. dealer notified.*ak michelin radial size 25580 225 *mj | |||
| TIRES - SIDEWALL | |||
| 04/01/2006 | 53000 | 2 | 02/15/2000 |
| While traveling in our 2000 dutch star motor home, diesel pusher, through houston tx, on march 23, 2006, we experienced an inner rear tire blowout on the right side of the vehicle. this tire has a zipper fracture of 14 inches on the sidewall. we were able to make a safe stop and exited from the highway. we had the tire replaced with a matched michelin tire. on april 1, 2006 while traveling through elmira ny (1600 miles later) on interstate 86, we experienced another blowout on the inner rear tire on the left side of the motor home. we were able to make a safe stop. however the rear left fender skirt was blown off by the rupturing tire. this zipper fracture was 12 inches in the identical tire position as the first rupture. we were unable to get an identical replacement tire for the blown tire and we made the decision that all four rear tires should be replaced since it is not advisable to have mismatched tires. we replaced these rear tires with an h rated tire by goodyear 275/70r 22.5 g670 rv. in 2004, newmar (manufacturer of dutch star motor homes) had a recall and replaced only the front tires on this motor home which was built on a freightliner frame. the new tires were michelin xza1 275/70r 22.5 which is higher rated than the original equipment tires. previously, we have had this motor home weighed on at a family motor coach assn. (fmce) rally. the four corners were weighed and we were within the recommended gvw (gross vehicle weight) of 27,900 lbs. we were not overloaded. the tire pressure on the original equipment tires was 105 lbs. each which was recommended. it is our opinion that the tire failure on this unit was due to having inadequate rear tires and that when the recall took place in 2004, the rear tires should have also been replaced at that time. *nm | |||
| 12/24/2003 | 21000 | 3 | 09/01/2000 |
| While driving on the highway at 65 mph driver's front tire blew out, causing the driver to pull off the highway. the consumer stated that the vehicle did not hit any objects on the road. tire size 255/80/22.5/xrv.*ak the vehicle had three sidewall blowouts while driving . all the blowouts resulted in some type of damage to the vehicle. michelin agreed to pay the consumer $95. per tire but refused to provide any assistance for the damage to the vehicle. it has bee a month and the consumer still hasn't received reimbursement. *nm | |||
| TIRES - TREAD/BELT | |||
| 4500 | 1 | 10/01/2004 | |
| While driving 65-70 mph consumer heard a noise. consumer lost control of vehicle, and it flipped over several times due to front right tire blowout. 255/80r22.5xrv.*ak tires were properly inflated at 120 psi during the time of incident. recall issued by vehicle's manufacturer regarding front tires. *la | |||
| 10/05/2002 | 27000 | 2 | 04/10/2001 |
| Recall notice on my 2000 dutch star motorhome w/michelin 255/80r22.5 tires. just notified by ltr dated 1-26-04 from newmar corp. i have attempted 3 times to contact them, and they refuse to return calls or answer their phone other than automated.tires failed w/less than 27,000 miles in oct 2002.*ak | |||
| VEHICLE SPEED CONTROL | |||
| 12/13/2003 | 38500 | 1 | 06/07/2002 |
| Failure in the dutch star motorhome with spqartan chassis electrical wiring causes loss of throttle control. became apparent when turning in front of car on 2 lane road - car had to brake hard to avoid accident. has reoccurred several times.*ak | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| AZ | YUMA | 85365 | WESTERN STATE TIRE INC,. | 928-317-0769 |
| FL | OKECHUBE | TRAVEL EASY RV | 1-800-508-3608 | |
| FL | ORMOND BEACH | 32174 | ROBBINS CAMPER SALES | 386-677-5588 |
| GA | RICHMOND HILL | DICK GORE RV SALES | 912756-6606 | |
| IL | ROCKFORD | COLLIER RV CENTER | ||
| KY | LEXINGTON | HALL'S CAMPERS | ||
| MO | CARTHAGE | COACHLIGHT RV SALES | 417-358-7444 | |
| NY | CLIFTON PARK | 12065 | FREEDOM RV OUTLET | 518 371 1289 |
| TX | BORGER | HARVEY TIRE COMPANY | 806-273-5861 | |
| TX | LUBBOCK | CAMPER COACHES | ||
| WA | FIFE | WESTERN MOTOR COACH | 253-922-2225 |