Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
08/25/20079900112/19/2006
 Sometimes driving, i hear light crackling noise comes and goes. for 9 months checkup, i mentioned it to dealer. he said they test drove it and everything was fine. on sat evening, 8-25, the front rt side of rim cracked & came out bouncing off freeway! scary & dangerous! we just let the car slide and scrape on three wheels off the next exit. i had spare tire put on & slowly got the car back home, in shock! monday i had car towed to nearest dealer & they weren't able to fix my car because of the wheels. i didn't know why....but manager there called for my permission to have it towed back to my dealer with all charges paid by dealer. i was disappointed, disrespected, mistreated,& lied to. bought car in good faith & they lied to me some more! i called nis manuf consumer affairs & found out that those rims were dipped chrome! dealer had nerve to give me same rims & try to return car back with damage breaking the discs & lower arm. also repainted the scraped bumper. have pics of sloppy work with camera phone. i explained to them i want it fixed brand new like when i first drove off that lot with it and i thought they understood. i still need pro to thoroughly inspect car. although repairs made, i don't feel safe driving car anymore. i said fix car like when i first bought it- before the defective wheel came off with real rims. he ordered & placed it on my car. sat night, dealer called to pick car up. i asked for invoice and papers. they said come back mon. asked them to hand write that the rims are stocked & everything new like wanted so i can drive off feeling safe. they said can't. again i left disappointed. noticed headlights dimmer than before & one side higher than the other. mon, told service manager about lights. response, we're supposed to just replace wheels. don't know if i have right wheels or not. i need a new car .dealer not concerned with public safety, only profits. i hurt emotionally & physically! *tr