Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||||
| NTB12-029 | 03/22/2012 | 10043773 | Nissan: altima, maxima, quest; power steering hose service part change. the hose now comes without the pressure sensor. do not damage the pressure sensor upon removal or installation. if only the pressure sensor needs to be replaced, do not | 04/26/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 03/01/2011 | 135000 | ||
| Steering problem with nissan altima 2002 the steering coupling in the steering column corroded making the steering very difficult. power assist was not available as fault was in column. steering control was lost while driving creating a very dangerous situation. | |||
| 08/01/2009 | 1 | ||
| Steering wheel loose, comes out of steering column. the steering wheel is not bolted into the column and therefore the tilt doesn't stay locked and grinds. this is a daily problem that results in either the steering getting stiff or the steering wheel coming out for the column. this is a definite safety issue and nissan needs to do something about it. *tr | |||
| 05/08/2004 | 33918 | 5 | |
| Scheduled recall work on car on friday, was notified that there was actually three recalls on my car (which i have owned for about a year, purchased used) thet needed to be done and that i need my 30,000 mile service done. $476 and later that afternoon, igot my car back. i noticed that the braked seem a little tight, but figured that was part of the service. the next day, saturday, while merging from one freeway to another at about 65 miles per hour, car sounded like it caught a piece of thin metal under front right quadrant of car, after about 15 seconds noise stopped and nothing in road behind me. i notice my brake light came on. when i tried to change lanes, i realize i had lost the power steering function, the brakes lad loosened up (but functioning) and the air conditioning was now blowing hot air. i realize i had no idea where the hazzard lights switch was and niether i nor my passange could find it. after 2 more minutes passes going up a slow incline, the car started jerking at round 55 mph. at this point the battery light came on, as well as, the service engine soon. well no kidding, service engine soon! pulled into the emergancy lane and dropped my speed to below 25 miles per hour and the car stopped jerking. fortunantly, i was just one mile from home at this point. limped home and call dealership. the car had been towed to crown nissan in birmingham. i was annoyed that the service man that took my call showed no empathy when i told him what happened on the fastest freeway in town . additionally, i was angered by the receptionist when she came back to me from being on hold and knowing my perdictment, laughing and asking who i was on hold for. *ak | |||
| 04/08/2004 | 3900 | 0 | 06/30/2002 |
| My car was unattended when it was struck, more like sideswiped. there was a crease approximately 3/4 of the way of the length of the car. i am not sure how it happened but the angle the car was hit, perhaps at the wheelwell sent the car onto the sidewalk. i equate the incident with hitting a pothole. after the police left and i tried to remove the car from the sidewalk position and park it i had no steering whatsoever. the steering wheel just went around and around and around. i learned that a knuckle was broken, a bearing was broken and the axel was broken. how? i no longer feel safe in this car. what if i hit a pothole, will the car loose its steering again? *la | |||
| 5 | 06/07/2002 | ||
| Problems with vehicle's steering system.*mr six days after the vehicle was purchased the consumer returned it to the dealer because of vibrations in the steering at highway speeds. the vehicle was returned on five occasions to repair the vibrations which returned despite the repairs (attorney for client). *nlm | |||
| STEERING - COLUMN | |||
| 03/10/2005 | 35000 | 2 | 11/05/2001 |
| Steering wheel began tightening making it extremely difficult to move. turning became arduous , slow and scary. we went to the nissan dealer for service. they told us they corrected it. but, the problem returned shortly thereafter. so we returned the vehicle for repair. they told us that the original repair didn't solve the problem (obviously). they needed a new steering part. the agency called that the part arrived. the vehicle was returned again and left all day only to learn that the part delivered to them was wrong. they 'jerry-rigged' it and told us they would call when the new part arrived. the steering is ok but they warned us that it needed to be correctly repaired. the agency has not yet called back . it is odd that a vehicle with only 35,000 miles would have serious, severe steering problems. it is dismaying that we paid to repair a problem only for it to immediately return. then it is annoying to wait all day to learn that the delivered part was the wrong part. and, i am suspicious that maybe the part wasn't wrong, but that they didn't know how to correctly fix the problem. is it enough for them to tell me that the problem isn't correctly fixed? should i have to pay several times for a problem to be correctly fixed? *jb | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 07/23/2003 | 23000 | 1 | 09/26/2001 |
| I was driving when i attempted to make a right turn, my steering wheel locked up, the vehicle skidded and stalled in the middle of an intersection. i was driving and my 14 month old was in the back seat. i had the vehicle towed to the nearest dealership. i few hours later i was contacted by the assistant manager of the service department where i was informed that the crank shaft positioning sensor had gone out. the part had to be ordered so i was told that i could be without my vehicle for a day or maybe even a week. i was informed that there were other vehicles in the shop waiting for similar parts. my vehicle has been in the shop for 20 days now and i just keep getting the run-around. this is probably a part that will eventually need to be recalled but i guess nissan is waiting for a tradegy to occur before they take action. *ak | |||
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||
| 05/08/2004 | 33918 | 5 | |
| Scheduled recall work on car on friday, was notified that there was actually three recalls on my car (which i have owned for about a year, purchased used) thet needed to be done and that i need my 30,000 mile service done. $476 and later that afternoon, igot my car back. i noticed that the braked seem a little tight, but figured that was part of the service. the next day, saturday, while merging from one freeway to another at about 65 miles per hour, car sounded like it caught a piece of thin metal under front right quadrant of car, after about 15 seconds noise stopped and nothing in road behind me. i notice my brake light came on. when i tried to change lanes, i realize i had lost the power steering function, the brakes lad loosened up (but functioning) and the air conditioning was now blowing hot air. i realize i had no idea where the hazzard lights switch was and niether i nor my passange could find it. after 2 more minutes passes going up a slow incline, the car started jerking at round 55 mph. at this point the battery light came on, as well as, the service engine soon. well no kidding, service engine soon! pulled into the emergancy lane and dropped my speed to below 25 miles per hour and the car stopped jerking. fortunantly, i was just one mile from home at this point. limped home and call dealership. the car had been towed to crown nissan in birmingham. i was annoyed that the service man that took my call showed no empathy when i told him what happened on the fastest freeway in town . additionally, i was angered by the receptionist when she came back to me from being on hold and knowing my perdictment, laughing and asking who i was on hold for. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 05/09/2004 | 10000 | 1 | 03/15/2002 |
| Vehicle would bottom out when driving over small bumps in the road, and lost steering control. dealer was notified.*ak | |||
| 06/16/2004 | 2 | ||
| While driving at 45 mph steering wheel shook, and consumer lost control of the vehicle. consumer was able to pull off the road, and had the vehicle towed to the dealer. one month later the vehicle experienced the same problem.*ak | |||
| STEERING - RACK AND PINION | |||
| 04/18/2009 | 156000 | ||
| Tl*the contact owns a 2002 nissan altima. while the contact was turning the vehicle to the right at an unknown speed, she noticed that there was no power steering ability. the vehicle was taken to the dealer and they stated that the entire rack and pinion system needed to be replaced. prior to the failure, the contact experienced difficulty steering the vehicle. the current and failure mileages were 156,000. | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 02/08/2007 | 1 | 05/07/2002 | |
| Driving along country road and the steering wheel suddenly changed position, i.e., i was driving on a straight road when the steering wheel suddenly turned 30 degrees but the car continued straight. i was subsequently able to return the steering wheel to the proper position but the occurrences continued until the steering wheel was replaced (not under warranty) by the dealer. *tr | |||