Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
AIR BAGS
08V521000NISSAN NORTH AMERICA, INC.from 03/12/2007 to 05/27/2008V (Vehicle)20436111/04/2008MFRNISSAN NORTH AMERICA, INC.10/07/200810/07/2008
Defect SummaryNissan is recalling 204,361 my 2007-2008 altima, altima hybrid, 350z, 350z roadster, my 2008 altima coupe, rogue, my 2009 murano, and infiniti my 2007-2008 g35 sedan, my 2008 g37 coupe and ex35 passenger vehicles equipped with continental automotive systems' occupant classification system (ocs) control units. a varistor in the ocs control unit located in the passenger seat cushion may have been manufactured out of specification. under certain conditions, this could cause an interruption of signal between the ocs and the air bag control unit (acu).
Consequence SummaryThis could result in the passenger air bag being suppressed which could fail to provide adequate protection in the event of a crash.
Corrective SummaryDealers will test the signal between the ocs and acu systems using a special tool to check that it is functioning as designed. if necessary, the seat cushion (containing ocs hardware) will be replaced with a new one manufactured to specification. the recall began on november 4, 2008. owners may contact nissan at 1-800-647-7261 or infiniti at 1-800-662-6200.
NotesCustomers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
NTB08-055A07/21/200810025522Srs precautions during service;improper maintenance, including incorrect removal and installation of the srs, can lead to a serious injury or death caused by unintentional activation of the srs on all nissan models with the srs systems. *08/15/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
12/03/20121
 2007 nissan altima 3.5 se. consumer writes in regards to passenger seat problems in vehicle. *smd the cosumer stated anyone who sat in the passenger seat, the air bag sensor did not recognize the seat was occupired. the warning read, np passenger in the seat. the consumer stated there was a recall on the exact problem. however, his vehicle identification number was not included.
09/28/201293000
 Tl* the contact owns a 2007 nissan altima. the contact stated that while traveling 45 mph, he crashed into another vehicle. the air bags failed to deploy upon impact. the driver sustained back, shoulder, wrist, and neck injuries. the vehicle was towed to a private mechanic where the failure could not be replicated. the vehicle was not repaired. the manufacturer was not contacted. the failure and current mileages were 93,000.
09/28/201293000
 Tl- the contact owns a 2007 nissan altima. the contact stated that while traveling 45 mph, he crashed into another vehicle. the airbags failed to deploy upon impact. the driver sustained back, shoulder, wrist, and neck injuries. the vehicle was towed to a private mechanic where the failure could not be replicated. the vehicle was not repaired. the manufacturer was not contacted. the failure and current mileages were 93,000. kmj
09/28/201293000
 Tl- the contact owns a 2007 nissan altima. the contact stated while traveling 45 mph another vehicle failed to yield causing the vehicles to crash into one another. the airbags failed to deploy upon impact. the driver sustained back, shoulder, wrist, and neck injuries. the vehicle was towed to a private mechanic where the failure could not be replicated. the vehicle was not repaired. the manufacturer was not contacted. the failure and current mileages were 93,000. mh
09/27/2011
 I brandon hudson was a passenger in the passenger front seat during a serious car crash the air bag never deployed which cause me to have plastic sugery on my left part of my head
12/01/201040000
 Tl - the contact owns a 2007 nissan altima. the contact stated that the passenger air bag warning lamp illuminated. the vehicle was taken to the dealer who diagnosed that the passenger side air bag sensor was defective and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in nhtsa campaign id number: 08v521000 (air bags). the vehicle was not repaired. the vin was not available. the failure mileage was 40,000 and the current mileage was 57,000. kmj
11/21/201160000
 The airbag warning light is always on, and when the dealer check the airbag system, he found that the ocs and acu systems was defective. however the manufacturer, nissan will not take responsibility for it or repair it.
12/01/201040000
 Tl - the contact owns a 2007 nissan altima. the contact stated that the vehicle passenger air bag warning lamp illuminated. the vehicle was taken to the dealer who diagnosed that the passenger side air bag sensor was defective and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included on recall nhtsa campaign id number: 08v521000 (air bags). the vehicle was not repaired. the vin was not available. the failure mileage was 40,000 and the current mileage was 57,000. pm
11/21/201160000
 The airbag warning light is always on, and when the dealer check the airbag system, he found that the ocs and acu systems was defective. however the manufacturer, nissan will not take responsibility for it or repair it.
12/01/201040000
 Tl - the contact owns a 2007 nissan altima. the contact stated that the vehicle passenger air bag warning lamp illuminated. the vehicle was taken to the dealer who diagnosed that the passenger side air bag sensor was defective and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included on recall nhtsa campaign id number: 08v521000 (air bags). the vehicle was not repaired. the vin was not available. the failure mileage was 40,000 and the current mileage was 57,000. pm
11/21/201160000
 The airbag warning light is always on, and when the dealer check the airbag system, he found that the ocs and acu systems was defective. however the manufacturer, nissan will not take responsibility for it or repair it.
12/01/201040000
 Tl - the contact owns a 2007 nissan altima. the contact stated that the vehicle passenger air bag warning lamp illuminated. the vehicle was taken to the dealer who diagnosed that the passenger side air bag sensor was defective and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included on recall nhtsa campaign id number: 08v521000 (air bags). the vehicle was not repaired. the vin was not available. the failure mileage was 40,000 and the current mileage was 57,000. pm
11/21/201160000
 The airbag warning light is always on, and when the dealer check the airbag system, he found that the ocs and acu systems was defective. however the manufacturer, nissan will not take responsibility for it or repair it.
12/01/20078300
 Tl-the contact owns a 2007 nissan altima. the contact stated that the air bag off warning indicator would illuminate with the passenger seat occupied. the contact received notification of nhtsa campaign id number: 08v521000 (air bags) and the vehicle was taken to the dealer for repairs. the vehicle was repaired under the recall however, the failure persisted. the contact attempted to take the vehicle back to the dealer but was advised that they were only liable to perform what was described in the recall and provided no further assistance. the failure mileage was approximately 8,300. kmj
12/01/20078300
 Tl-the contact owns a 2007 nissan altima. the contact stated that when a front passenger was in the vehicle the air bag warning light had illuminated. a few months later the contact received a recall in regards to nhtsa campaign id number 08v521000 (air bags). once the repairs were done the contact still experienced tha failure with the airbag light illuminated. the vehicle was taken to the dealer and they advised her that they repaired the recall and offered no other assistance. the failure mileage was approximately 8,300. tb
07/30/2011
 Passenger airbag light warning that airbag is off when passenger is in the seat. dealer cannot fix since they cannot duplicate it. i have it on video while the car was driven and passenger in the seat. i wonder if other owners complained. i have this problem for some time.
09/02/200940000
 Tl* the contact owns a 2007 nissan altima. the contact stated that while driving at various speeds, the front passenger air bag warning light would illuminate indicating that the air bag was disabled. when the passenger seat was unoccupied, the air bag warning light would indicate that the air bag was activated. the vehicle was not inspected by a dealer or repaired. the failure mileage was approximately 40,000. the vin was not available.
09/02/200940000
 Tl-the contact owns a 2007 nissan altima. the contact stated that while driving at various speeds that the front passenger air bag warning light would illuminate indicating that it was disabled. when no one was sitting in the seat it would indicate that it was activated. the vehicle has not been inspected by a dealer nor repaired. the failure mileage was approximately 40,000. tb
11/18/200815000106/01/2007
 Tl*the contact owns a 2007 nissan altima. while the vehicle was parked, the contact noticed that the front passenger side air bag indicator was illuminated on the instrument panel. there was an occupant seated in the front passenger seat at the time. whenever the air bag system detected that an occupant was seated in the passenger seat, the failure would occur without warning. the vehicle was taken to an authorized dealer for inspection, but they could not duplicate the failure. the vin was excluded from nhtsa campaign id number 08v521000 (air bags); however, the failures were identical. the vehicle has not been repaired. the failure mileage was 15,000 and current mileage was 22,300. updated 08/21/09. *lj updated 08/26/09. *jb
02/27/200911
 The passenger air bag sensor in the seat often does not detect someone in the seat and will disconnect the airbag system from deploying in the event of a crash. spoke with a nissan tech who said the sensor in operating normal; however, i know many people to include the tech's at the dealership who know this is an issue! *tr
06/20/20087501
 I have taken my altima to the dealer numerous times for a problem with the air bag passenger sensor for the passenger side of the vehicle. the light indicating that the air bag is functioning is coming on and off randomly when someone is seated there. sometimes it will indicate that the air bags are shut off for the entire time that someone is seated, and sometimes it will come on and off intermittently. this is irregardless of the weight of the passenger. also, it will malfunction when no one is in the passenger seat. i am unsure whether the air bag will function in the event of an accident in this state. nissan has replaced the passenger seat cushion 3 times with no effect, and tells us that is the only part that has anything to do with the passenger air bag. laughably, they also tell me that the passengers must be squirming around. based on the number of similar complaints that are filed here, i feel that it is prudent for nhtsa to take action. *tr
01/10/20081
 I drive a 2007 altima and the passenger airbag light goes on and off and at times stays on for a while, up to 15 miles while driving. we've took it twice to get fix at the dealer ship and the first time they replace the seat liner and that worked for two weeks and the back to the same thing. we took back and they said there was nothing wrong. again the light comes on once in a while and the director at the dealer ship ask us to bring it back, again they could not find anything wrong. we also purchase the extended warranty and as of now it's still malfunctioning every so often. i'm just worry it will not perform properly when needed. now i just don't know what else to do. i don't feel safe to carry my family in the passenger seat anymore. *tr
08/18/2007
 Tl*the contact owns a 2007 nissan altima. the dealer informed the contact that the passenger side air bag light should display off when no one is sitting in the seat, or when a child under 90 pounds sits in the seat. however, the air bag light continues to display that the air bag was deactivated even when an adult is sitting in the seat. the vehicle has not been diagnosed by the dealer. the current mileage was 14,000 and the failure mileage was unknown.
08/11/20071341406/26/2007
 Tl*the contact owns a 2007 nissan altima. the air bag light blinked intermittently and remained illuminated. the contact weighs 112 lbs. when riding in the passenger seat of a tahoe, she stated that the air bag light does not illuminate. the dealer stated that this was normal because her air bag has a smart system. the manufacturer stated that the dealer was incorrect and advised the contact to install the air bag on/off switch in the vehicle. the powertrain was unknown. the current mileage was 2,806 and failure mileage was 1,341. updated 01/11/08. *lj the dealer stated passenger front speaker popping off, vehicle sounds really loud, and sometimes key light will stay on. updated 12/12/07 *tr
08/03/20071073307/11/2007
 After being involved in a 3-car accident on the nj turnpike at 3:15p.m. the air bags did not deploy, everyone was wearing seat belts, yet no one was hurt, not even a whip lash. the left side sustained headlight and hood damage, drivers door would not open and it appeared that the radiator was busted since liquid was pouring out. we were towed to the nearest collision place and geico towed it from there to its own shop. since the car was so new, geico had some difficulty in obtaining part numbers and cost. the next call from geico was to tell us that the car was totaled. the battery exploded. battery acid eating most of the components under the hood. question which was defective.. the air bags the electrical system or the battery why would a battery explode when the car did not have enough impact to deploy the air bags? *tr
AIR BAGS - FRONTAL
05/01/2008200002
 This is a recurring problem. i have a 2007 nissan altima 2.5s. as indicated by the safety light on the dashboard, the passenger side airbag in my vehicle will turn on and off repeatedly when i have a passenger sitting in the seat. this is despite knowing the passenger weighs far more (over 150 lbs) than the safety limits for which the airbag should be designed to turn off. the airbag indicator will light notifying us that the passenger airbag has turned off and will often remain lit for 20-30 minutes at a time, but the time will vary. but almost 60-70% of the time when i have a passenger in my vehicle for longer than 5 minutes, at some point in the trip the airbag will turn off for a significant amount of time. this has been brought to the dealer for inspection and i have notified nissan corporate, neither of which has resulted in anything beyond a cursory inspection which resulted in no action being done. this has been on-going for some time now. the incident date reported below is when i first began to notice the issue. but again, this is an on-going issue. research online shows that on various forums, i'm not the only one to experience this problem. and again, this happens often enough that i think it more than accounts for simple sitting awkwardly or in a weird position. *tw
02/01/20091
 My 2007 nissan altima 2.5 s has had a ongoing problem for more then a year now. the problem is when a passenger is in the passenger seat, the light stating air bag is off comes on. the individuals in the seat are over 100 pounds in weight. nissan has told me the problem is with the way we are sitting and that the airbag should work. should is not a option. the car has been in many times to no avail, including a expert from nissan to fix the problem. car is going back for the documented 6th time on this concern. *tr
08/02/20071
 Passenger air bag light is not active while passenger is in seat. this problem happens intermittently. my wife and i are both about 160lbs and when we sit in passenger seat the not active airbag light comes on the vehicle. i contacted nissan about it and they said there was no issue. i took it to the dealer and they could not reproduce. i submitted an issue on nissan website and have not heard anything. if i get in an accident and the airbag does not deploy there could be serious injury or death to the passenger. now there is a recall on the product but dealership is telling me my car is not listed and i have to pay to get it looked at when i'm still under factory warranty. there is no specific incident date since it occurs so randomly. *tr
05/01/20071
 Our vehicle has had problems for almost two years with the passenger airbag light staying on during travel. we have made numerous visits to the dealer, and unless they can replicate it, they cannot fix the problem. we have even made a complaint with nissan. no one seems to know if the airbag is defective or if there is an electrical problem. we are tired of trying to get this resolved through nissan and the dealer. we do not want to have an accident to see if the airbag works properly. *tr
10/17/2008272601
 On the dashboard there is a passenger airbag status indicator. the light comes on when i have a full grown adult. according to the manual the light should not come on when there is an adult in the seat. i asked the dealer about this and the sensor shouldn't trip unless there is someone that weighs less then 100 lbs. my passenger is close to 200 lbs, but the sensor still indicates the passenger airbag system is off. this happens multiple times over the course of the last month. i have made an appointment to have it serviced. *tr
01/07/2008105/18/2007
 Exited interstate highway, traveled up ramp, was unable to lift left foot to brake (possibly caught under parking brake pedal, which is close to the brake), traveled through intersection and hit guard rail, causing $8,800 damage to my 7-mo.-old leased 2007 nissan altima. the whole front end crumbled. because i was not wearing a seat belt, i was thrown into the windshield, hitting and smashing the rear view mirror and cracking the windshield. injuries sustained were not serious, but there would have been no injuries at all if the air bags had deployed. none of them did. i am now very concerned about the safety of myself and any passengers i might have in my car. the dealers service center said that the impact was too high up on the front end to trigger the sensors. if my vehicle had slid under the rear of a truck, i would have been killed in spite of being surrounded with air bags. *tr
10/25/2007108/20/2007
 My daughter was just recently killed on 10/25/2007 due to the airbag not deploying on her brand new 2007 nissan altima. she was hit on the highway, hit the median hard and lost bumper and then t-boned in the opposite lanes. her airbags never deployed and she died from a broken neck!!!! *tr
01/02/20087420506/22/2007
 Purchased a 2007 nissan altima 2.5s. 1. first problem started when i heard a loud rattling noise when i start the car (this was 2 months after i bought the car). increase rpm to 1.5 rpm to get a louder, crisper noise. took it to the dealer and was told that the heat shield was cracked and needed to be replaced. took 2 weeks for the dealer to fix the problem. noise went away. 2. noise came back again 2 weeks later after it was fixed. brought it to a different dealership to have it checked out to get different opinion. finds out the heat shield was installed incorrectly. resolved, and later told me that there was many complaints about this noise. 3. had a 110lb passenger on the front passenger seat and the air bag off light turned on. have yet to go to the dealer to see why this is happening. 4. after all this, i start the car on december 10th, 2008 and did not warm up car. when starting to accelerate car on street, clicking noises started to emerge. was wondering if there was a problem with the clutch motor or the belt. noise starts disappearing when the car is warmed up (after 8 minutes) decided to test it out by warming up the car first later in the day after it had cooled down, and then driving it, clicking sound emerged again. bought it to the dealership, and told them to make sure to check noise when the car is cold (giver or take 3 hours), they did not listen and checked it when warm, when there is no clicking occurs. deemed fine. 5. brake squeals once in a while when used. have yet to check this one out to the dealership. 6. on a morning of jan. 2, 2008, i have started the car only to notice that the air mode has switched from defrost/foot air mode to foot mode. i thought the air control unit was supposed to memorize the last time i had the mode on but once every often, it switches back to the foot air mode plus turning on the a/c every time the car starts. computer problem maybe? have yet to go to the dealership for this. *tr
05/22/2007350105/11/2007
 Purchased 2007 nissan altima and passenger airbag system stopped functioning approx 350 miles on odometer. have been waiting for 3 weeks plus to get repaired and not getting much resonse from nissan.*ak
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
11/28/200815211
 Tl*the contact owns a 2007 nissan altima. whenever someone sits in the front passenger seat, the air bag light would flash indicating that the air bag was deactivated. the contact took the vehicle to a dealer on march 9th to have the front passenger seat air bag sensor replaced. in december the problem recurred with the front passenger air bag light indicating that the air bag was off. the contact called the manufacturer regarding the air bag light and sensor and they sent a technician to diagnose the vehicle. the technician could not recreate the problem with the air bag light or sensor; therefore, the manufacturer will not repair the vehicle. the contact is concerned about the risk involved due to the air bag sensor malfunctioning and the potential for a serious injury in the event a crash occurs. the failure mileage was 15,211.
12/14/20071
 I own a 05 altima. recently i was hit from rear, no injury, but air bag light came on. the car was sent for repairs and i was told that the rear end collision was not the cause of sensor failure but the fact the computer chip burned. my question is how long will this chip last and if you should give your customers a heads up on this information ? *tr
05/08/200730010005/05/2007
 Within a week of purchasing the car i noticed that the light indicating that the passenger side airbag was off would illuminated when the 180 lb husband would sit in the passenger seat properly restrained. not only would it come on and stay on, but it would go off after a little while then come back on. a while later, it would come back on, then go off again. the dealership where i purchased the car reset the computer, but the problem occurred again. at this time, i had a 55 lb child sit in the passenger seat and buckle up the light did not come on. as i understood , it was designed to come on in this situation. the dealership has since put a seat from a new vehicle . nissan was in no hurry to ship the dealer a new seat into the car, but the same problem happened again. now, when i have articles that were somewhat heavy , 20-30 lb, ) in the passenger seat without the seat belt buckled the light will come on, go off, and come back on again multiple times at odd intervals. i didn't believe the sensor is working properly when anyone was in the car.*ak
03/06/2007102/05/2007
 Tl*the contact owns a 2007 nissan altima. the vehicle's passenger side air bag light dims when a passenger is seated. the dealer replaced the air bag sensor. the contact has the repair invoice. the engine size was unknown. the current mileage is 9,000 and the failure mileage was unknown.
AIR BAGS - ON-OFF SWITCH ASSEMBLY
07/08/200720
 I was just wondering if they have been a concern with 2007 nissan's, my air bag seems to come on and off when it wants to i didn't know if this was the way they work or if there is a problem with it. because when some one is on the passenger side it goes on and off constant. i will put a date in, but cant be correct if it is the correct date but i purchased mine in may 2007 i noticed it about a few months later. *tr
08/08/20072356107/01/2007
 Tl*the contact owns a 2007 nissan altima. the contact stated that the front passenger side air bag light remains illuminated. he stated that the light should not be remain lit when a passenger is not in the vehicle. the dealer inspected the vehicle and was unable to determine the cause of failure. the powertrain was unknown. the current and failure mileages were 2,356. the consumer provided information from the owner's manual pertaining to the defect. updated 02/01/08 *tr