Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
10/28/2010
 Sway bar broke for no reason. very expensive to fix. it is a hollow sway bar
01/02/20087420506/22/2007
 Purchased a 2007 nissan altima 2.5s. 1. first problem started when i heard a loud rattling noise when i start the car (this was 2 months after i bought the car). increase rpm to 1.5 rpm to get a louder, crisper noise. took it to the dealer and was told that the heat shield was cracked and needed to be replaced. took 2 weeks for the dealer to fix the problem. noise went away. 2. noise came back again 2 weeks later after it was fixed. brought it to a different dealership to have it checked out to get different opinion. finds out the heat shield was installed incorrectly. resolved, and later told me that there was many complaints about this noise. 3. had a 110lb passenger on the front passenger seat and the air bag off light turned on. have yet to go to the dealer to see why this is happening. 4. after all this, i start the car on december 10th, 2008 and did not warm up car. when starting to accelerate car on street, clicking noises started to emerge. was wondering if there was a problem with the clutch motor or the belt. noise starts disappearing when the car is warmed up (after 8 minutes) decided to test it out by warming up the car first later in the day after it had cooled down, and then driving it, clicking sound emerged again. bought it to the dealership, and told them to make sure to check noise when the car is cold (giver or take 3 hours), they did not listen and checked it when warm, when there is no clicking occurs. deemed fine. 5. brake squeals once in a while when used. have yet to check this one out to the dealership. 6. on a morning of jan. 2, 2008, i have started the car only to notice that the air mode has switched from defrost/foot air mode to foot mode. i thought the air control unit was supposed to memorize the last time i had the mode on but once every often, it switches back to the foot air mode plus turning on the a/c every time the car starts. computer problem maybe? have yet to go to the dealership for this. *tr
08/11/20071341406/26/2007
 Tl*the contact owns a 2007 nissan altima. the air bag light blinked intermittently and remained illuminated. the contact weighs 112 lbs. when riding in the passenger seat of a tahoe, she stated that the air bag light does not illuminate. the dealer stated that this was normal because her air bag has a smart system. the manufacturer stated that the dealer was incorrect and advised the contact to install the air bag on/off switch in the vehicle. the powertrain was unknown. the current mileage was 2,806 and failure mileage was 1,341. updated 01/11/08. *lj the dealer stated passenger front speaker popping off, vehicle sounds really loud, and sometimes key light will stay on. updated 12/12/07 *tr
STRUCTURE - BODY
02/23/201367300
 Observed pipe suspended from beside right rear wheel of the 2007 nissan altima 2.5. vehicle was parked. looked under vehicle and determined it was a pipe linked to the rear wheel and suspension assemblies. the end of the pipe was nearly dragging on the ground. did internet research concluding that the broken pipe was the rear sway bar or torsion bar. prior to observing the visible hanging torsion bar end, we frequently experienced the rear end of the vehicle was unstable when cornering at highway speed such as when entering or exiting a highway ramp. given this frequent experience, the actual failure in torsion bar functional strength may have occurred months earlier. after determining there was no recall or service bulletin, and also noting that nhtsa records in this database show over 50 event descriptions nearly identical to ours, i went to the nissan dealer to ask if they offered payment or credits for this repeatable defect. the dealer was not offering any credits. then, took my vehicle to my master mechanic. he performed the service replacement of the broken sway bar and end link assemblies. we retained the broken sway bar in hopes that nhtsa begins to research this problem. according to the mechanic, this bar is really a 5/8 diameter pipe that seared near one of the bushing supports. there is surface rust present within the pipe indicating that the pipe had fractured some time earlier with water entering the fracture causing the rust. it is not a solid steel bar as typically found in other vehicles throughout the industry. cost of repair was approximately $200 for parts plus 1 hour shop labor. we respectfully request that nhtsa investigate this failure due to its apparent common failure mode and for the potential risk of injury should the rear end of the vehicle lose traction on curves or rough pavement at highway speeds.
04/20/2012100000
 Tl-the contact owns a 2007 nissan altima. the contact stated he looked under the vehicle and noticed that a bar was hanging. the contact pulled the bar away from the vehicle and realized that it was the sway bar. an authorized dealer was notified and stated that there were no recalls addressing the failure. the manufacturer was not contacted. the failure mileage was 100,000 and the current mileage was 105,000. the vin was not available. sm.
04/20/2012100000
 Tl- the contact owns a 2007 nissan altima. the contact stated while checking under his vehicle he notice a bar hanging for under the vehicle. he pulled it out and notice it was the sway bar. the vehicle was not taken to the dealer but he contacted the dealer and the dealer stated that there was not no recall. the manufacturer was not contacted. the failure mileage was 100,000 and the current 105,000. the vin number was not available.jp
08/28/2009350001
 I have a rubbing or scraping sound coming from the front of my car only when i turn the steering wheel. the nissan dealer could hear it but could not isolate it. it really sounds like a tire rubbing but there is plenty of room in the fender wells. it only happens when you turn the steering wheel backing or turning from a stop. *tr