Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
AIR BAGS
08V521000NISSAN NORTH AMERICA, INC.from 03/12/2007 to 05/27/2008V (Vehicle)20436111/04/2008MFRNISSAN NORTH AMERICA, INC.10/07/200810/07/2008
Defect SummaryNissan is recalling 204,361 my 2007-2008 altima, altima hybrid, 350z, 350z roadster, my 2008 altima coupe, rogue, my 2009 murano, and infiniti my 2007-2008 g35 sedan, my 2008 g37 coupe and ex35 passenger vehicles equipped with continental automotive systems' occupant classification system (ocs) control units. a varistor in the ocs control unit located in the passenger seat cushion may have been manufactured out of specification. under certain conditions, this could cause an interruption of signal between the ocs and the air bag control unit (acu).
Consequence SummaryThis could result in the passenger air bag being suppressed which could fail to provide adequate protection in the event of a crash.
Corrective SummaryDealers will test the signal between the ocs and acu systems using a special tool to check that it is functioning as designed. if necessary, the seat cushion (containing ocs hardware) will be replaced with a new one manufactured to specification. the recall began on november 4, 2008. owners may contact nissan at 1-800-647-7261 or infiniti at 1-800-662-6200.
NotesCustomers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
NTB08-055A07/21/200810025522Srs precautions during service;improper maintenance, including incorrect removal and installation of the srs, can lead to a serious injury or death caused by unintentional activation of the srs on all nissan models with the srs systems. *08/15/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
11/28/20121600001
 The passenger airbag light displaying off ...stayed off when anyone heavier than 50lbs sat in it..i did some research on the internet and found that there was a recall involving this situation for my model..2008 nissan altima..i took it to woodbury nissan and was told that my vehicle was not affected and for approximately 1000 dollars they would fix it?!!! this was totally an unsatisfactory answer and i contacted the northeast regional service department for them to tell me the same thing?!!! i recently went on this sight to find that the recall is exactly what the issue is? please help me to get this situation rectified as it seems that nissan does not want to take responsibility for the product that they make or products installed in theyre vehicles...thank you very much [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
02/01/20131
 The passenger airbag not on light has been intermittently flashing. it now remains lit (passenger airbag off) when the seat is unoccupied and when a full grown adult or child sits in the passenger seat. i called nissan and gave them all my information and they informed me that my car was not included in the recall of campaign 08v521000, even though the conditions for repair fit the description. i want nissan to repair this malfunction so that no one his hurt in my car. *tr
02/01/2013
 The passenger airbag not on light has been intermittently flashing. it now remains lit (passenger airbag off) when the seat is unoccupied and when a full grown adult or child sits in the passenger seat. i called nissan and gave them all my information and they informed me that my car was not included in the recall of campaign 08v521000, even though the conditions for repair fit the description. i want nissan to repair this malfunction so that no one his hurt in my car.
11/08/201242000
 Tl* the contact owns a 2008 nissan altima. the contact stated that the air bag warning light illuminated on the instrument panel. the vehicle was taken to the dealer for inspection and they stated that sensor in the seat needed to be replaced. the vehicle was not repaired. the manufacturer was notified and they stated that the vehicle was not included in any recalls. the failure mileage was 42,000.
11/08/201242000
 Tl- the contact owns a 2008 nissan altima. the contact stated that the air bag warning light illuminated on the instrument panel. the vehicle was taken to the dealer for inspection and they stated that sensor in the seat needed to be replaced. the vehicle was not repaired. the manufacturer was notified and they stated that the vehicle was not included in any recalls. the failure mileage was 42,000. kmj
11/08/201242000
 Tl- the contact owns a 2008 nissan altima. the contact stated that the air bag light illuminated on the instrument panel. the vehicle was taken to the dealer for inspection and they stated that sensor in the seat needed to be replaced. the vehicle was not repaired. the manufacturer was notified and they stated that the vehicle was not included in any recalls. the failure mileage was 42,000. ap
12/14/2012764651
 The passenger airbag not on light has been intermittently flashing. it now remains lit (passenger airbag off) when the seat is unoccupied and when a full grown adult sits in the passenger seat. in november of 2012, the airbag light began to flash on the dashboard panel. i took my car into a nissan dealership for repair after reading about campaign 08v521000. after diagnostics were ran by the technician, it was found that the srs system was off, the occupant sensory unit failed (dtc code b1018), and a new seat cushion assembly is needed to repair the malfunction. nissan was contacted about the malfunction and denied covering the repair under the recall since my vin didn't fall under the recall, even though the conditions for repair fit the description. the vehicle was not repaired. i want nissan to repair this malfunction so that i, and my passengers, can feel safe in my car. *tr
12/14/201276465
 The passenger airbag not on light has been intermittently flashing. it now remains lit (passenger airbag off) when the seat is unoccupied and when a full grown adult sits in the passenger seat. in november of 2012, the airbag light began to flash on the dashboard panel. i took my car into a nissan dealership for repair after reading about campaign 08v521000. after diagnostics were ran by the technician, it was found that the srs system was off, the occupant sensory unit failed (dtc code b1018), and a new seat cushion assembly is needed to repair the malfunction. nissan was contacted about the malfunction and denied covering the repair under the recall since my vin didn't fall under the recall, even though the conditions for repair fit the description. the vehicle was not repaired. i want nissan to repair this malfunction so that i, and my passengers, can feel safe in my car.
12/03/2012112000
 Tl - the contact owns a 2008 nissan altima. the contact stated that the air bag warning lamp illuminated. the vehicle was taken to the dealer. the technician stated that the air bag module was defective and needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was no longer under warranty. the vehicle was not repaired. the vin was not available. the failure mileage was 112,000 and the current mileage was 112,900. pm
03/04/200925001
 The passenger seat does not always detect an adult sitting in the seat. the passenger airbag not on light comes on, sometimes flickers on and off and on again, when an adult is sitting in that seat. the symptoms appear to be identical to campaign 08v521000, but nissan says my vin is not effected. the airbag has not deployed, so i have no way to know if it will work or not, but since there is a partial recall underway for this very thing, i believe that the airbag would not deploy in the event of a crash. *tr
03/04/20092500
 The passenger seat does not always detect an adult sitting in the seat. the passenger airbag not on light comes on, sometimes flickers on and off and on again, when an adult is sitting in that seat. the symptoms appear to be identical to campaign 08v521000, but nissan says my vin is not effected. the airbag has not deployed, so i have no way to know if it will work or not, but since there is a partial recall underway for this very thing, i believe that the airbag would not deploy in the event of a crash.
03/15/201251000
 Tl- the contact owns a 2008 nissan altima. while parked, the contact noticed that the passenger side air bag warning light was illuminated. the vehicle was taken to the dealer for diagnostic testing where the technician advised that the front passenger side seat cushion, which contained the occupant classification system control unit, would have to be replaced. the contact referenced nhtsa campaign id number: 08v521000 (air bags) but was advised by the manufacturer that the vin was not included in the recall campaign. the vehicle was not repaired. the approximate failure mileage was 51,000. kmj
03/15/201251000
 Tl- the contact owns a 2008 nissan altima. while parked the contact noticed the passenger side air bag light illuminated on the instrument panel. the vehicle was taken to the dealer for diagnostic. the technician stated the front passenger side seat cushion which contains the occupant classification system control unit would have to be replaced. there was a recall under nhtsa campaign id number: 08v521000 (air bags) that may be related to the failure. the manufacturer stated the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 51,000. ds
12/01/201137000
 Tl-the contact owns a 2008 nissan altima. while driving approximately 10 mph, the contact crashed into the rear of another vehicle. the air bags did not deploy. the air bag warning light illuminated on the instrument panel after the crash. the vehicle was taken to an authorized dealer for a diagnostic test. the technicians stated that the sensor may have to be replaced. the vehicle was not repaired. the approximate failure mileage was 37,000. sm.
12/01/201137000
 Tl- the contact owns a 2008 nissan altima. while driving at approximately 10 mph the contact crashed into the rear of another vehicle. the air bags did not deploy. after the crash the air bag warning light illuminated on the instrument panel. the vehicle was taken to the dealer for diagnostic. the technicians stated the sensor may have to be replaced. the vehicle was not repaired. the approximate failure mileage was 37,000. ds
11/25/201178000
 Tl* the contact owns a 2008 nissan altima. the contact stated that while driving approximately 30 mph, another vehicle crashed into her vehicle. the impact was received on both passenger side doors and the air bags did not deploy. the driver and the three passengers were transported to the hospital by ambulance. the vehicle was towed to an auto body shop. the police reported to the scene and a report was filed. the vehicle was not repaired. the approximate failure mileage was 78,000.
11/25/201178000
 Tl-the contact owns a 2008 nissan altima. the contact stated that while driving approximately 30 mph, another vehicle crashed into her vehicle. the impact was received on both passenger side doors and the air bags did not deploy. the driver and the three passengers were transported to the hospital by ambulance. the vehicle was towed to an auto body shop. the police reported to the scene and a report was filed. the vehicle was not repaired. the approximate failure mileage was 78,000. sm.
11/25/201178000
 Tl- the contact owns a 2008 nissan altima. while driving at approximately 30 mph a vehicle crashed into the front and rear passenger side doors of the contacts vehicle. the air bags did not deploy. the driver and the three passengers were transported to the hospital by ambulance. the vehicle was towed to an auto body shop. the police reported to the scene and a report was filed. the vehicle was not repaired. the approximate failure mileage was 78,000. ds
10/22/201163500
 This was a one vehicle crash (total loss) that occurred when the brakes would not work causing our car to strike a brick wall (also emergency brakes did not work). none of the vehicle airbags deployed except for the drivers steering wheel airbag which deployed once the vehicle came to a stop. the accident occurred at approx. 11:45 pm, 22 october 2011. no drugs and or alcohol were involved. the car was recently purchased from a lexus dealer and the same company owns a nissan dealership which confirmed that all nissan recall items were complied with. we have several professional photographs to prove that there is still something going on with the nissan altima 2.5 brakes and air bags to allow something like this to happen. i have personally tallked with mr. bruce york about this and left a voice mail with greg magno at their nhtsa office. my insurance company confirmed that this car was a total loss and the vehicle has been now been removed from the towing and collision facility here in indiana and sold to a parts salvage company. i was trying to have someone inspect this car before it was destroyed, but it appears that it is now to late to do anything about this.
03/18/201134579
 Tl*the contact owns a 2008 nissan altima. while driving approximately 35 mph he engaged the brakes and t-boned the vehicle in front of him. the air bags did not deploy and the seat belt shoulder restraint did not restraint him during the crash. his breast bone was fractured by the steering column and he was hospitalized for 24 hours. a police report was filed. the vehicle was damaged on the right front bumper, headlights, grill and there was a dent in the hood. the vehicle was not repaired. the failure mileage was 34,574 and the current mileage was 24,579.
03/18/201134579
 Tl-the contact owns a 2008 nissan altima. while driving approximately 35 mph he engaged his brakes and t-boned the vehicle in front of him. the contact stated his air bags did not deploy and the seat belt shoulder restraint did not restraint him during the crash. medical personnel was dispatch out to the crash. his breast bone was fractured by the steering column. the contact stated he was hospitalized for 24 hours. a police report was file. the vehicle had damages to the right front bumper, headlights, grill and a crimp in the hood. the vehicle had not been repaired. the failure mileage was 34,574 and the current mileage was 24,579. vwb
11/19/201027000
 Tl - the contact owns 2008 nissan altima. the contact stated that when an adult over 150 lbs to 200lbs seats on the passenger seat the airbag off indicator light illuminates indicating that the air bag is off. the vehicle was taken to dealer and they change the sensor on the seat but the vehicle its still experiencing the problem. also, the contact stated that the manufacturer was contacted and they stated that everything has been repaired on the vehicle and the passengers are not seating on the seat properly. the vehicle failure mileages 25,000 and the current mileage is 27,000. pm
06/10/2010
 Tl- the contact owns a 2008 nissan altima. the contact had recall repair 08v521000 done on their vehicle, which deals with the air bags sensor on the passenger seat. the contact stated this worked fine for sixth months before the air bag light came back on. the contact uses a cushion when sitting in the seat and the dealer stated this could cause the problem. the contact feels this is not the reason, because it worked properly for 6 months. the failure mileage was unknown, but the current mileage was 33800.rl
08/26/2010
 My 2008 altima's passenger air bag light goes on intermittently. when someone is sitting in the passenger seat sometimes it says that the airbag is off. my daughter was sitting there yesterday and it did it again. she is over 100 lbs. i took it into the dealer for this in the past and they said that my vin number was not on the recall but they didn't do anything and it continues to happen.
03/17/201030000
 I was at a complete stop, was rear ended by a ford explorer, which therefore made me rear end the person in front of me. the driver never put on their brakes. the back glass shattered, my trunk was in my backseat, gas tank exposed. none of the airbags deployed. guess the frontal hit wasn't hard enough to make the front airbags deploy, which therefore hit my head on the steering wheel, that caused me to have a 3cm laceration above right eye, which required closing. the rear side airbags should have deployed, but didn't!! i am concerned about this because i have a child that could have been in the back seat, i had just taken her to daycare before i was on my way to work.
06/26/20081
 My 2008 nissan altima passenger air bag light goes on randomly while driving with my girlfriend in the seat. it does not happen at start up, or at any other regular event (i.e. - braking, etc.). i have taken this to the dealer twice, and they say that they have checked and there are no stored codes. they directed me to nissan corporate, who turned around and called the dealer and was told the same thing. i will check with the dealer again, but i doubt they drove with anyone in the seat, and this could happen after a few miles or not for many miles. i am extremely scared and frustrated. this light tells me the air bag is shut off, and i cannot get anyone's attention. i am supposed to wait until a crash and the bag does not deploy? the dealer told me to return when the light goes on which is not practical. i cannot drive circles around the dealer until the light goes off, hope it stays on, and then hope they can quickly break a technician free to check codes. this seems like a huge safety concern to me. i am an engineer by trade and understand the workings of many sensors, transducers, etc. this does not make any sense to me. if the person sitting in the seat statically before the vehicle moves does not cause the light to go on, it should not then go on *shutting air bag off) randomly. randomly could be in the case of an accident. i really no longer want this vehicle unless someone can show caring and understanding to this issue. please help! *tr
01/15/200940001
 To many recalls. *tr
01/01/20081
 Passenger airbag light comes on when the vehicle is in motion and an adult passenger (150 + pounds) is in the front passenger seat. this occurs intermittently and sometimes corrects itself and sometimes not. when the light is on the passenger is not protected and therefore subject to serious injury in the event of an accident. i have taken it to the dealer at least three times and each time i am told that the airbag system is working properly. i even took it back with my wife sitting in the front seat and the airbag light was on so they could see for themselves the problem. it did not make any difference to them. this problem occurred immediately after i purchased this vehicle new in december 2007 and continues today. because the problem occurs intermittently you never know if your front passenger will have airbag protection when riding in the vehicle. *tr
10/04/20088000
 Tl*the contact owns a 2008 nissan altima. in october of 2008, the front passenger air bag indicator remained illuminated while driving 5 mph. the contact took the vehicle to the dealer for diagnostic testing. the dealer replaced the air bag control module in november of 2008. the failure has not been corrected. the vehicle was taken back to the dealer, but they were unable to diagnose the failure. a report was filed with the manufacturer and they stated that the dealer would not allow the contact to drive an unsafe vehicle. the failure mileage was 8,000 and current mileage was 14,000.
09/16/20081
 Purchased car new in july 2008, and have since noticed that my passenger air bag light will indicate that the air bag is off when i have passengers in the front passenger seat. light will also indicate that the air bag is off when there is nothing in the seat. not a consistent problem, have seen the light indicate that the air bag is on when there is only a small bag or books on the seat. took to dealer where purchased, they said my airbag is functioning properly. *tr
06/15/200810001
 Driver's seat on '08 nissan altima moves side to side as you go around turns; very disconcerting. first response from dealership was we can not replicate, and this is the first one we've heard of. next visit i was told nissan is aware of the problem, and should have a fix in 30 days or so. that was 45 days ago. 2nd problem, my passenger airbag light stays on a lot of the time my wife is seated in the seat. she's about 150 pounds, so there should not be a weight problem. had it in twice for this, and another can not replicate. i'm concerned that in the event of a collision, she will have no air bag protection. *tr
AIR BAGS - FRONTAL
02/05/200821000
 Tl*the contact owns a 2008 nissan altima. the contact stated that the passenger side air bag has been failing ever since the vehicle was purchased. she noticed that when a passenger is seated in the passenger seat, the air bag will display off when it should display on. the vehicle was taken to the dealer and they reset the air bag module; however, the failure continued. the contact is concerned that the air bag may not deploy in the event of a crash. a report was filed with the manufacturer and they stated that the contact would receive a call back by may 26, 2009. she was also informed that no compensation would be provided because the vin was not included in the recall regarding the air bag failure. the nhtsa campaign id number was unknown. the failure mileage was 21,000 and current mileage was 35,106.
01/09/20091
 When adult passenger is sitting in the passenger side front seat intermittently the air bag off light goes on, even though the passenger is sitting upright in the seat with legs extended in front of them as they should be. passenger seat replaced by nissan service department with 2009 model seat. this is the third seat replacement. *tr
11/22/20081
 When adult passenger is sitting in the passenger side front seat intermittently the air bag off light goes on, even though the passenger is sitting upright in the seat with legs extended in front of them as they should be. passenger seat replaced by nissan service department for the second time. *tr
06/10/20081
 When adult passenger is sitting in the passenger side front seat intermittently the air bag off light goes on, even though the passenger is sitting upright in the seat with legs extended in front of them as they should be. passenger seat replaced by nissan service department. *tr
12/10/200890001
 Drivers seat squirms moves and is not rigid. dealership says they can not replicate the problem. every time i turn the seat makes noise and sounds squirms like its not properly secure. the passenger airbag light also comes on when a fully grown adult is sitting in it. this happens randomly on an average of 4-5 times monthly. when the airbag light comes on the passenger airbag is deactivated not protecting the individual. there is also an issue with the brakes when pressed sometimes the brakes in the front do not grab properly and they grind badly causing the car not to stop as well . the dealership says can not replicate but stated they are aware of these problems and that nissan may issue a recall. for the time being the car is unsafe and nothing is being done about it. *tr
01/01/20081
 Passenger airbag light comes on when the vehicle is in motion and an adult passenger (150 + pounds) is in the front passenger seat. this occurs intermittently and sometimes corrects itself and sometimes not. when the light is on the passenger is not protected and therefore subject to serious injury in the event of an accident. i have taken it to the dealer at least three times and each time i am told that the airbag system is working properly. i even took it back with my wife sitting in the front seat and the airbag light was on so they could see for themselves the problem. it did not make any difference to them. this problem occurred immediately after i purchased this vehicle new in december 2007 and continues today. because the problem occurs intermittently you never know if your front passenger will have airbag protection when riding in the vehicle. *tr
09/16/20081
 Purchased car new in july 2008, and have since noticed that my passenger air bag light will indicate that the air bag is off when i have passengers in the front passenger seat. light will also indicate that the air bag is off when there is nothing in the seat. not a consistent problem, have seen the light indicate that the air bag is on when there is only a small bag or books on the seat. took to dealer where purchased, they said my airbag is functioning properly. *tr
08/20/200815001
 Passenger air bag on passenger side shows disabled with my kids that are over 110 lbs in the seat. i had the dealer review the problem and was told that there was not an issue. was told to look in the manual and that the person had to sit in the seat correctly or they are to light. the seating was not the problem, the car is. the dealer also stated that the air bag bladder in the seat is very easy to miss if not sitting fully in the back of the seat, wrong the person is sitting fine. if i stop the car put in park and back in drive the airbag re-activates. this has happened with multiple people multiple times mostly during the first drive of the day. *tr
04/15/200810001
 The passenger airbag system will not activate when a person occupies the passenger seat. the occupant weighs more the 100lbs and sits in a normal fashion on the seat. dealer inspected but did not find anything out of the ordinary. this is a serious safety risk for a passenger in this car. *tr
AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE
09/17/20072509/17/2007
 Purchased a 2008 nissan altma sept 17,2007. the passenger air bag light does not always go off while a passenger is seated and riding in the auto. when the light is on the air bag will not inflate. when my wife is riding in the passenger side and the air bag light is on, her life is in danger. *tr
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
12/30/200724412/30/2007
 The passenger side airbag turns itself off sporadically when i (160 lbs) or my husband (190 lbs) sit in the passenger seat. i took it back to the dealer twice. the second time the dealer told me that nissan stated that my airbag sensor was operating as per specification. there is no manual override switch to force the airbag to inflate during a crash. the owner's manual states that the airbag may turn itself off when small adults are sitting in the front passenger seat, but offers no solution for this situation. does this mean that nissan is willfully depriving small adults (and, in our case, not so small adults) of their airbag protection? this is a fatal design flaw. there must be a recall to install a manual override switch for the passenger side front airbag. the car's computer must not be allowed to decide who gets an airbag and who doesn't. *tr
AIR BAGS - SIDE/WINDOW
12/09/200921000
 Tl*the contact owns a 2008 nissan altima. while making a left turn onto a one-way street driving at speeds less than 15 mph, there was a truck coming from a side street on his right and struck his vehicle on the driver's side door. his head struck the drivers door. the contact was pinned into the vehicle and had to be extracted by the fire department. he was then taken to the hospital and sustained severe injuries to the head, neck, contorted spine, back, shoulders, head contusions and a fractured jaw. neither the frontal or side curtain airbags deployed at the time of the crash. the manufacturer was contacted and stated that they would send a technician to inspect the vehicle. the vehicle sustained over $12,000 worth of damages. the failure and current mileages were under 21,000.