Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK - WHEEL SPEED SENSOR | |||||
| NTB-10-102-A | 09/25/2012 | 10046601 | Nissan: bulletin regarding diagnosis of abs/vdc wheel speed sensor. model 2007-2013 nissan. *pe | 10/17/2012 | |
| SERVICE BRAKES, HYDRAULIC | |||||
| NTB12-011 | 03/08/2012 | 10043549 | Brake system check to see if there is fluid leaking or if the brake master cylinder is leaking. *kb | 04/10/2012 | |
| NTB-12-011 | 03/08/2012 | 10043549 | Nissan: see document search button for owner letter. brake system check to see if there is fluid leaking or if the brake master cylinder is leaking. *kb | 04/10/2012 | |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - WHEEL SPEED SENSOR | |||||
| NTB-10-102-A | 09/25/2012 | 10046601 | Nissan: bulletin regarding diagnosis of abs/vdc wheel speed sensor. model 2007-2013 nissan. *pe | 10/17/2012 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||||
| NTB-12-011 | 03/08/2012 | 10043328 | Nissan: see document search button for owner letter. some model year vehicles may be experiencing leakage in brake master cylinder which may cause brake warning light to be illuminated. may need to replace brake master cylinder. | 03/14/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 02/20/2013 | 48000 | ||
| Had stopped to get breakfast. locked my car and upon returning unlocked the car and tried to start vehicle with no success. there was no response from my car. when the tow truck arrived i then learned that the brakes were stiff and steering wheel did not want to turn. we had it towed to nissan dealer. after leaving it there i did some investigating online about potential problems. was shocked to see how many people had the same problem as me presently and past. apparently, several people found themselves in similar situations with getting no help from nissan of north america with replacement of the steering lock mechanism. i had yet to hear if this was my problem but was given the sad/expensive news a day later that indeed i would be included in the growing number of nissan owners who would have to pay to have this faulty part replaced. but the fun didn't stop there. the part is on backorder (because so many are needed) until further notice and there are recalls on my car that no one bothered to tell me about. i called nissan and left a message with a customer service rep who was going to forward my concern onto a regional concern specialist. when she called me back two days later she informed me that it is not nissans job to let their owners/drivers know about recalls but the dealers job. in addition, she's pretty sure that no help will be given to replace the part that will cost me 700 dollars. but she would ask and call me back three days later. she is supposed to call me tomorrow with the answer. shocked is the only word that comes to mind about my situation. i can't believe that this part has caused so many people so many problems but it is not on a recall list somewhere. is there nothing to be done for it? even the service tech at the dealer has told me that they have replaced several. my car was parked when it quit responding but someone could be driving. help! | |||
| 02/14/2013 | 50000 | 1 | |
| The key warning light appeared on the dash; replaced batteries in both of the keys and the warning light disappeared. one week later, with no additional problems or warning, i parked the car to go to a doctor appointment and when i returned less than 1 hour later, i was able to get into the car, but the brake would not depress, the steering wheel would not lock, and the car would not start. car will not go into accessory mode either nor does the other key start the car. *tr | |||
| 02/08/2013 | 7500 | 1 | |
| Brake warning light comes on and off while driving. some loss of brake fluid with no apparent leaks. suspect master cylinder leaking into vacuum booster, just as many other altima owners are experiencing. vehicle is out of warranty now, and i don't want to buy another master cylinder out-of-pocket from nissan since i have read on the net where others have had replacement unit failures (such as nhtsa action number pe11020). what am i to do? nissan should pay for a permanent repair for this obvious product defect! *tr | |||
| 02/14/2013 | 50000 | ||
| The key warning light appeared on the dash; replaced batteries in both of the keys and the warning light disappeared. one week later, with no additional problems or warning, i parked the car to go to a doctor appointment and when i returned less than 1 hour later, i was able to get into the car, but the brake would not depress, the steering wheel would not lock, and the car would not start. car will not go into accessory mode either nor does the other key start the car. | |||
| 02/08/2013 | 7500 | ||
| Brake warning light comes on and off while driving. some loss of brake fluid with no apparent leaks. suspect master cylinder leaking into vacuum booster, just as many other altima owners are experiencing. vehicle is out of warranty now, and i don't want to buy another master cylinder out-of-pocket from nissan since i have read on the net where others have had replacement unit failures (such as nhtsa action number pe11020). what am i to do? nissan should pay for a permanent repair for this obvious product defect! | |||
| 02/14/2013 | 50000 | ||
| The key warning light appeared on the dash; replaced batteries in both of the keys and the warning light disappeared. one week later, with no additional problems or warning, i parked the car to go to a doctor appointment and when i returned less than 1 hour later, i was able to get into the car, but the brake would not depress, the steering wheel would not lock, and the car would not start. car will not go into accessory mode either nor does the other key start the car. | |||
| 02/08/2013 | 7500 | ||
| Brake warning light comes on and off while driving. some loss of brake fluid with no apparent leaks. suspect master cylinder leaking into vacuum booster, just as many other altima owners are experiencing. vehicle is out of warranty now, and i don't want to buy another master cylinder out-of-pocket from nissan since i have read on the net where others have had replacement unit failures (such as nhtsa action number pe11020). what am i to do? nissan should pay for a permanent repair for this obvious product defect! | |||
| 02/14/2013 | 50000 | ||
| The key warning light appeared on the dash; replaced batteries in both of the keys and the warning light disappeared. one week later, with no additional problems or warning, i parked the car to go to a doctor appointment and when i returned less than 1 hour later, i was able to get into the car, but the brake would not depress, the steering wheel would not lock, and the car would not start. car will not go into accessory mode either nor does the other key start the car. | |||
| 02/08/2013 | 7500 | ||
| Brake warning light comes on and off while driving. some loss of brake fluid with no apparent leaks. suspect master cylinder leaking into vacuum booster, just as many other altima owners are experiencing. vehicle is out of warranty now, and i don't want to buy another master cylinder out-of-pocket from nissan since i have read on the net where others have had replacement unit failures (such as nhtsa action number pe11020). what am i to do? nissan should pay for a permanent repair for this obvious product defect! | |||
| 02/06/2013 | 26000 | 1 | |
| On a regular day, i drove my car to work in the morning. and it was parked at my workplace parking lot (luckily). in the evening, my keyless entry got me inside the car. but the brakes wouldn't engage and ofcourse, the push button wouldn't start the car. there is an amber light with a key sign inside it flashing on my dash screen. lights would turn on so i was convinced it must not be the battery. when i looked it up in the car manual, it's supposedly an intelligent key sign. since it was around 7:30pm, i couldn't get it towed immediately to the dealer workshop since they were closed. the next morning, i got it towed and the dealer workshop diagnosed it as steering wheel lock unit needs to be replaced and it would cost a whopping $850 (not including towing). not just that, the part is back-ordered! so my car is in the workshop indefinitely as of now! i bought this car from a certified pre-owned dealer just six months ago and i have the seven year limited warranty on it too. the workshop said that this is not something my warranty can cover! my current mileage is 26000. and nissan is supposed to be reliable? this problem is not something i have brought to my car and when i researched it on this very website, hundreds of other nissan altima users have the same problem. this is clearly a manufacturing defect and i truly hope nissan address this problem asap and reimburse our hard earned money. *tr | |||
| 02/06/2013 | 73800 | 1 | |
| I parked the car and locked it with intelligent key. came back, was able to enter the car without any problems, used the key to unlock the doors. while inside, the dashboard had two warning lights on: key light(yellow) to the far left corner and flashing security light(red) to the far right. the car would not start. ignition button is on lock and the steering is stiff unable to turn. engine seems to be locked, no other lights are on. i have tried everything by the owner's manual and nothing works. i called the dealers and they told me that i would have to get it towed to the dealer and quoted me $600 to fix the problem, parts will take a couple of days, no guarantee problem will not happen again. for a recent bought vehicle, there are many issues with the car's intelligent key and in this case i have been left stranded in the middle of nowhere. towing charges and everything will make amount close to $1000. *tr | |||
| 02/06/2013 | 26000 | ||
| On a regular day, i drove my car to work in the morning. and it was parked at my workplace parking lot (luckily). in the evening, my keyless entry got me inside the car. but the brakes wouldn't engage and ofcourse, the push button wouldn't start the car. there is an amber light with a key sign inside it flashing on my dash screen. lights would turn on so i was convinced it must not be the battery. when i looked it up in the car manual, it's supposedly an intelligent key sign. since it was around 7:30pm, i couldn't get it towed immediately to the dealer workshop since they were closed. the next morning, i got it towed and the dealer workshop diagnosed it as steering wheel lock unit needs to be replaced and it would cost a whopping $850 (not including towing). not just that, the part is back-ordered! so my car is in the workshop indefinitely as of now! i bought this car from a certified pre-owned dealer just six months ago and i have the seven year limited warranty on it too. the workshop said that this is not something my warranty can cover! my current mileage is 26000. and nissan is supposed to be reliable? this problem is not something i have brought to my car and when i researched it on this very website, hundreds of other nissan altima users have the same problem. this is clearly a manufacturing defect and i truly hope nissan address this problem asap and reimburse our hard earned money. | |||
| 02/06/2013 | 73800 | ||
| I parked the car and locked it with intelligent key. came back, was able to enter the car without any problems, used the key to unlock the doors. while inside, the dashboard had two warning lights on: key light(yellow) to the far left corner and flashing security light(red) to the far right. the car would not start. ignition button is on lock and the steering is stiff unable to turn. engine seems to be locked, no other lights are on. i have tried everything by the owner's manual and nothing works. i called the dealers and they told me that i would have to get it towed to the dealer and quoted me $600 to fix the problem, parts will take a couple of days, no guarantee problem will not happen again. for a recent bought vehicle, there are many issues with the car's intelligent key and in this case i have been left stranded in the middle of nowhere. towing charges and everything will make amount close to $1000. | |||
| 02/06/2013 | 26000 | ||
| On a regular day, i drove my car to work in the morning. and it was parked at my workplace parking lot (luckily). in the evening, my keyless entry got me inside the car. but the brakes wouldn't engage and ofcourse, the push button wouldn't start the car. there is an amber light with a key sign inside it flashing on my dash screen. lights would turn on so i was convinced it must not be the battery. when i looked it up in the car manual, it's supposedly an intelligent key sign. since it was around 7:30pm, i couldn't get it towed immediately to the dealer workshop since they were closed. the next morning, i got it towed and the dealer workshop diagnosed it as steering wheel lock unit needs to be replaced and it would cost a whopping $850 (not including towing). not just that, the part is back-ordered! so my car is in the workshop indefinitely as of now! i bought this car from a certified pre-owned dealer just six months ago and i have the seven year limited warranty on it too. the workshop said that this is not something my warranty can cover! my current mileage is 26000. and nissan is supposed to be reliable? this problem is not something i have brought to my car and when i researched it on this very website, hundreds of other nissan altima users have the same problem. this is clearly a manufacturing defect and i truly hope nissan address this problem asap and reimburse our hard earned money. | |||
| 02/06/2013 | 73800 | ||
| I parked the car and locked it with intelligent key. came back, was able to enter the car without any problems, used the key to unlock the doors. while inside, the dashboard had two warning lights on: key light(yellow) to the far left corner and flashing security light(red) to the far right. the car would not start. ignition button is on lock and the steering is stiff unable to turn. engine seems to be locked, no other lights are on. i have tried everything by the owner's manual and nothing works. i called the dealers and they told me that i would have to get it towed to the dealer and quoted me $600 to fix the problem, parts will take a couple of days, no guarantee problem will not happen again. for a recent bought vehicle, there are many issues with the car's intelligent key and in this case i have been left stranded in the middle of nowhere. towing charges and everything will make amount close to $1000. | |||
| 02/06/2013 | 26000 | ||
| On a regular day, i drove my car to work in the morning. and it was parked at my workplace parking lot (luckily). in the evening, my keyless entry got me inside the car. but the brakes wouldn't engage and ofcourse, the push button wouldn't start the car. there is an amber light with a key sign inside it flashing on my dash screen. lights would turn on so i was convinced it must not be the battery. when i looked it up in the car manual, it's supposedly an intelligent key sign. since it was around 7:30pm, i couldn't get it towed immediately to the dealer workshop since they were closed. the next morning, i got it towed and the dealer workshop diagnosed it as steering wheel lock unit needs to be replaced and it would cost a whopping $850 (not including towing). not just that, the part is back-ordered! so my car is in the workshop indefinitely as of now! i bought this car from a certified pre-owned dealer just six months ago and i have the seven year limited warranty on it too. the workshop said that this is not something my warranty can cover! my current mileage is 26000. and nissan is supposed to be reliable? this problem is not something i have brought to my car and when i researched it on this very website, hundreds of other nissan altima users have the same problem. this is clearly a manufacturing defect and i truly hope nissan address this problem asap and reimburse our hard earned money. | |||
| 02/06/2013 | 73800 | ||
| I parked the car and locked it with intelligent key. came back, was able to enter the car without any problems, used the key to unlock the doors. while inside, the dashboard had two warning lights on: key light(yellow) to the far left corner and flashing security light(red) to the far right. the car would not start. ignition button is on lock and the steering is stiff unable to turn. engine seems to be locked, no other lights are on. i have tried everything by the owner's manual and nothing works. i called the dealers and they told me that i would have to get it towed to the dealer and quoted me $600 to fix the problem, parts will take a couple of days, no guarantee problem will not happen again. for a recent bought vehicle, there are many issues with the car's intelligent key and in this case i have been left stranded in the middle of nowhere. towing charges and everything will make amount close to $1000. | |||
| 02/06/2013 | 26000 | ||
| On a regular day, i drove my car to work in the morning. and it was parked at my workplace parking lot (luckily). in the evening, my keyless entry got me inside the car. but the brakes wouldn't engage and ofcourse, the push button wouldn't start the car. there is an amber light with a key sign inside it flashing on my dash screen. lights would turn on so i was convinced it must not be the battery. when i looked it up in the car manual, it's supposedly an intelligent key sign. since it was around 7:30pm, i couldn't get it towed immediately to the dealer workshop since they were closed. the next morning, i got it towed and the dealer workshop diagnosed it as steering wheel lock unit needs to be replaced and it would cost a whopping $850 (not including towing). not just that, the part is back-ordered! so my car is in the workshop indefinitely as of now! i bought this car from a certified pre-owned dealer just six months ago and i have the seven year limited warranty on it too. the workshop said that this is not something my warranty can cover! my current mileage is 26000. and nissan is supposed to be reliable? this problem is not something i have brought to my car and when i researched it on this very website, hundreds of other nissan altima users have the same problem. this is clearly a manufacturing defect and i truly hope nissan address this problem asap and reimburse our hard earned money. | |||
| 02/06/2013 | 73800 | ||
| I parked the car and locked it with intelligent key. came back, was able to enter the car without any problems, used the key to unlock the doors. while inside, the dashboard had two warning lights on: key light(yellow) to the far left corner and flashing security light(red) to the far right. the car would not start. ignition button is on lock and the steering is stiff unable to turn. engine seems to be locked, no other lights are on. i have tried everything by the owner's manual and nothing works. i called the dealers and they told me that i would have to get it towed to the dealer and quoted me $600 to fix the problem, parts will take a couple of days, no guarantee problem will not happen again. for a recent bought vehicle, there are many issues with the car's intelligent key and in this case i have been left stranded in the middle of nowhere. towing charges and everything will make amount close to $1000. | |||
| 01/20/2013 | 102000 | 1 | |
| My daughter stopped to fill up with fuel and when she tried to start the car the brake and steering wheel remained locked. *tr | |||
| 01/20/2013 | 102000 | ||
| My daughter stopped to fill up with fuel and when she tried to start the car the brake and steering wheel remained locked. | |||
| 10/28/2012 | 28000 | 1 | |
| I went by the mall on sunday evening with my 9 month old and 27 month old in our 2 month old nissan altima 2009 which only had about 21,000 miles on it when we got, but at the time of the incidence, it had 28,000 miles on it. by the time we came out of the mall and decided to go home, the car would not start because the breaks would not depress. i called everybody i could call to get a ride with my little ones home but that took a while. it got dark on us but we eventually got home. i called nissan manufacturer the next day and reported the issue (faulty brake switch harness) which i found out that a lot of 2009 nissan altima's had and they advised i towed the car to a nissan dealership which was 3 miles away. nissan dealership towed the car for $84.50 and the fixing totaled $552.34. this is money i don't have (nursing student, very broke, and little kids), so i called nissan manufacturer for financial assistance with fixing the car but after going back and forth with them for about two weeks, they finally called saying that they could not help. *tr | |||
| 10/28/2012 | 28000 | ||
| I went by the mall on sunday evening with my 9 month old and 27 month old in our 2 month old nissan altima 2009 which only had about 21,000 miles on it when we got, but at the time of the incidence, it had 28,000 miles on it. by the time we came out of the mall and decided to go home, the car would not start because the breaks would not depress. i called everybody i could call to get a ride with my little ones home but that took a while. it got dark on us but we eventually got home. i called nissan manufacturer the next day and reported the issue (faulty brake switch harness) which i found out that a lot of 2009 nissan altima's had and they advised i towed the car to a nissan dealership which was 3 miles away. nissan dealership towed the car for $84.50 and the fixing totaled $552.34. this is money i don't have (nursing student, very broke, and little kids), so i called nissan manufacturer for financial assistance with fixing the car but after going back and forth with them for about two weeks, they finally called saying that they could not help. | |||
| 09/19/2012 | 40971 | ||
| Brake lights not lighting & push to start not working at times.nissan said this is a known issue with the brake light switch & sub harness.after ivestigating the issue on the internet i found numerous reports of this problem.when the switch fails you are not aware of your brake lights not working. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 01/03/2012 | 34500 | ||
| Brake light started coming on and off on dashboard. brake operation was not affected at the time. brake fluid level was low, no visible leaks and brake pads were not worn out. dealer diagnosed a master cylinder leaking internally into brake booster. this premature failure seems similar to the current investigation for the 07-08 altima. | |||
| 07/06/2011 | 42500 | ||
| I wish to file a complaint about a brake fluid leak from the master cylinder into the vacuum booster. on this date, the brake warning light turned on. i inspected the master cylinder and noticed that fluid was at the minimum level. i purchased brake fluid and filled the reservoir. when i took the car in for a routine oil change today (january 5, 2012, i told the dealer what i had done. they inspected the car and found the master cylinder was leaking brake fluid into the vacuum booster due to a faulty o-ring. the work was covered by my warranty. however, because it is unusual for a master cylinder to fail with so few miles on the car, i checked on the internet and found that a number of other altima owners have experienced this problem, and i am concerned that there may be a safety issue brewing. i understand that the nhtsa in may 2011 was planning to investigate similar problems in 2007-08 altimas. it appears the problem may be in 2009 atimas also. | |||
| 01/03/2012 | 34500 | ||
| Brake light started coming on and off on dashboard. brake operation was not affected at the time. brake fluid level was low, no visible leaks and brake pads were not worn out. dealer diagnosed a master cylinder leaking internally into brake booster. this premature failure seems similar to the current investigation for the 07-08 altima. | |||
| 07/06/2011 | 42500 | ||
| I wish to file a complaint about a brake fluid leak from the master cylinder into the vacuum booster. on this date, the brake warning light turned on. i inspected the master cylinder and noticed that fluid was at the minimum level. i purchased brake fluid and filled the reservoir. when i took the car in for a routine oil change today (january 5, 2012, i told the dealer what i had done. they inspected the car and found the master cylinder was leaking brake fluid into the vacuum booster due to a faulty o-ring. the work was covered by my warranty. however, because it is unusual for a master cylinder to fail with so few miles on the car, i checked on the internet and found that a number of other altima owners have experienced this problem, and i am concerned that there may be a safety issue brewing. i understand that the nhtsa in may 2011 was planning to investigate similar problems in 2007-08 altimas. it appears the problem may be in 2009 atimas also. | |||
| 01/03/2012 | 34500 | ||
| Brake light started coming on and off on dashboard. brake operation was not affected at the time. brake fluid level was low, no visible leaks and brake pads were not worn out. dealer diagnosed a master cylinder leaking internally into brake booster. this premature failure seems similar to the current investigation for the 07-08 altima. | |||
| 07/06/2011 | 42500 | ||
| I wish to file a complaint about a brake fluid leak from the master cylinder into the vacuum booster. on this date, the brake warning light turned on. i inspected the master cylinder and noticed that fluid was at the minimum level. i purchased brake fluid and filled the reservoir. when i took the car in for a routine oil change today (january 5, 2012, i told the dealer what i had done. they inspected the car and found the master cylinder was leaking brake fluid into the vacuum booster due to a faulty o-ring. the work was covered by my warranty. however, because it is unusual for a master cylinder to fail with so few miles on the car, i checked on the internet and found that a number of other altima owners have experienced this problem, and i am concerned that there may be a safety issue brewing. i understand that the nhtsa in may 2011 was planning to investigate similar problems in 2007-08 altimas. it appears the problem may be in 2009 atimas also. | |||
| 05/26/2011 | 11165 | ||
| Tl* the contact owns a 2009 nissan altima. the contact stated that the master cylinder was leaking fluid abnormally. the safety warning light started to illuminate and the vehicle was taken to the dealer. after inspecting the failure, they replaced the master cylinder under warranty. the manufacturer was not contacted. the failure mileage was 11,165. | |||
| 05/26/2011 | 11165 | ||
| Tl-the contact owns a 2009 nissan altima. the contact stated tl-the contact owns a 2009 nissan altima. the contact stated the master cylinder on his brake was leaking fluid. the safety light started to illuminate and the vehicle was taken to the dealer. after inspection of the failure they replaced the master cylinder under warranty. the manufacturer was not contacted. the failure mileage was 11,165....mw | |||
| 06/22/2010 | 9000 | ||
| Tl- the contact owns a 2009 nissan altima. while entering the vehicle the contact noticed that the rubber padding had ripped off of the brake pedal without warning. there were no prior warnings and the vehicle has not been diagnosed. the current and failure mileages was 9000. bml | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 02/08/2013 | 7500 | 1 | |
| Brake warning light comes on and off while driving. some loss of brake fluid with no apparent leaks. suspect master cylinder leaking into vacuum booster, just as many other altima owners are experiencing. vehicle is out of warranty now, and i don't want to buy another master cylinder out-of-pocket from nissan since i have read on the net where others have had replacement unit failures (such as nhtsa action number pe11020). what am i to do? nissan should pay for a permanent repair for this obvious product defect! *tr | |||
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT | |||
| 09/08/2012 | 53200 | 1 | |
| My brake switch and harness shorted out. i did not know it happened until after i stopped for gas. if they both shorted out while i was driving, that means the brake lights were not responding to the brake pedal which made it very unsafe driving conditions without my knowledge. i could have been rear ended or caused an accident. i found so many other similar customer complaints, this is a big problem nissan is doing nothing about. there should be a recall. not to mention, its a very expensive $500 fix only they can do. please look into it before someone gets hurt. *tr | |||