Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
NTB12-3003/22/201210043774Nissan: altima, maxima; power steering hose service part change. the hose now comes without the pressure sensor. do not damage pressure sensor upon removal or installation. if only the pressure sensor needs to be replaced, do not replace an04/26/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
03/13/201363000
 On 3/13/2013 i drove my vehicle to work at approximately 8:55am and parked everything in car was fully operational and functioned properly. at 6:30pm i approached my vehicle unlocked the door using my key fob, entered the vehicle and proceeded to press the ignition button and nothing happens. after switching on the headlights and noticing no power issues i noticed a flashing indicator light in the dash that said no key present. after being the only car left in the dark secluded parking lot i started off on a journey to purchase a battery for the key fob and it did not solve the phenomenom. i had the vehicle towed to the nearest dealership which is about 60 miles away from my home. the dealer after investigating for a matter of minutes were quickly able to diagnose the problem which was a steering lock module that was very costly. upon further research, i found that there are a great number of altima's and other nissan vehicle that are infected with the same defective steering lock devices that causes you to randomly be stranded in secluded areas without prior notice. this i find highly unethical for nissan to be totally aware of such defective equipment and not have any concern for the welfare of it's customers nor thier children. im hoping that the nhtsa can protect consumers from bullies like nissan and help us get the recall we deserve. all we want is a reliable product that can perform the way it was intended to perform. so let's do what is necessary to hold nissan up to the american standard of putting out quality reliable products and not ripping off consumers.
02/08/201341000
 As with dozens of other complaints online, when i attempted to start my 2009 nissan altima (which had been sitting with its engine off for no more than five minutes), the key illuminated on the dashboard, the steering and brakes felt unresponsive, and the car would not start. late, cold, and rainy the night of the incident, the car was towed to the dealership the next morning. the dealership diagnosed the problem as a failed steering lock unit--a result that is unsurprising to anyone who types those symptoms into a google search. for the small fee of $900, my car was back on the road two days after the incident. given the frequency with which this appears to be happening to other owners, there is little doubt that this a manufacturing defect that presents a significant risk of injury should the car not start in a remote area or in the path of traffic.
03/14/201388150
 Drove my car to location, turned car off, returned to car 5 minutes later would not start. thought it was battery, fuse, or dead key fob battery. called dealership service manager stated other people have had same issue. he instructed me to turn steering wheel and push ignition button...didn't work. on my dash panel i noticed the key light symbol was lit up, when i tried to start car with the keyfob that didnt work either. had to have car towed and at dealership to change the steering lock. it malfunctioned and cannot be repaired needs to be replaced. part has been ordered and should be replaced on 03/21/2013. estimate is 914.00.
03/13/201363000
 On 3/13/2013 i drove my vehicle to work at approximately 8:55am and parked everything in car was fully operational and functioned properly. at 6:30pm i approached my vehicle unlocked the door using my key fob, entered the vehicle and proceeded to press the ignition button and nothing happens. after switching on the headlights and noticing no power issues i noticed a flashing indicator light in the dash that said no key present. after being the only car left in the dark secluded parking lot i started off on a journey to purchase a battery for the key fob and it did not solve the phenomenom. i had the vehicle towed to the nearest dealership which is about 60 miles away from my home. the dealer after investigating for a matter of minutes were quickly able to diagnose the problem which was a steering lock module that was very costly. upon further research, i found that there are a great number of altima's and other nissan vehicle that are infected with the same defective steering lock devices that causes you to randomly be stranded in secluded areas without prior notice. this i find highly unethical for nissan to be totally aware of such defective equipment and not have any concern for the welfare of it's customers nor thier children. im hoping that the nhtsa can protect consumers from bullies like nissan and help us get the recall we deserve. all we want is a reliable product that can perform the way it was intended to perform. so let's do what is necessary to hold nissan up to the american standard of putting out quality reliable products and not ripping off consumers.
02/08/201341000
 As with dozens of other complaints online, when i attempted to start my 2009 nissan altima (which had been sitting with its engine off for no more than five minutes), the key illuminated on the dashboard, the steering and brakes felt unresponsive, and the car would not start. late, cold, and rainy the night of the incident, the car was towed to the dealership the next morning. the dealership diagnosed the problem as a failed steering lock unit--a result that is unsurprising to anyone who types those symptoms into a google search. for the small fee of $900, my car was back on the road two days after the incident. given the frequency with which this appears to be happening to other owners, there is little doubt that this a manufacturing defect that presents a significant risk of injury should the car not start in a remote area or in the path of traffic.
02/25/201358000
 Tl* the contact owns a 2009 nissan altima. the contact stated that while parked, the intelligent key warning light illuminated on the instrument panel. the contact shut the engine off and attempted to restart the vehicle but to no avail. the manufacturer was made aware of the failure. the vehicle was towed to the dealer for diagnosis. the technician stated that the steering unit would have to be replaced. the vehicle was repaired. the approximate failure mileage was 58,000.
03/08/201326500
 2009 nissan altima-26,500 miles when vehicle would not start. key light on dashboard illuminated. car was towed to dealer who informed me the problem was a faulty steering lock control unit. cost $900 to repair with no guarantee new part isn't defective. seems to be a common problem with this vehicle and known to the manufacturer. nissan needs to recall and refund everyone who has paid to repair their defective cars
03/04/2013328001
 I went to drive home after work and when i got into the car there were no lights illuminated on the instrument panel except for the intelligent key and security indicator lights. i attempted to start the car but it would not even start to turn over. i noticed all of the locks and headlights still worked so i knew it was not an electrical issue. luckily this happened in the daytime and i was not left, stranded in the middle of the night and/or i harsh conditions, though i have read on forums about others who were not so lucky. upon calling the tow truck and being taken to the nissan service station, i was informed by the mechanic there that my car problem could be caused by either a malfunction to the key fob or with the steering lock mechanism. after doing some research i found that it sounded exactly like problems that hundreds of other customers had with the steering lock control. the next day, i was informed by the service dept. that it was indeed the steering lock control (part #48700-9n00b) which was responsible of the car not working. my car is not even 3 1/2 years old and looking at the accumulated mileage, has not been driven extensively. this, compounded with the fact that there are literally hundreds of nissan customers who have had the exact same part malfunction on the same exact year and model of car with the exact or close mileage is very telling about the quality of the part. there is no reason why a car as young as mine/the others involved should be having a major and extremely costly malfunction such as this one. clearly this part is faulty and should be recalled. *tr
03/13/201363000
 On 3/13/2013 i drove my vehicle to work at approximately 8:55am and parked everything in car was fully operational and functioned properly. at 6:30pm i approached my vehicle unlocked the door using my key fob, entered the vehicle and proceeded to press the ignition button and nothing happens. after switching on the headlights and noticing no power issues i noticed a flashing indicator light in the dash that said no key present. after being the only car left in the dark secluded parking lot i started off on a journey to purchase a battery for the key fob and it did not solve the phenomenom. i had the vehicle towed to the nearest dealership which is about 60 miles away from my home. the dealer after investigating for a matter of minutes were quickly able to diagnose the problem which was a steering lock module that was very costly. upon further research, i found that there are a great number of altima's and other nissan vehicle that are infected with the same defective steering lock devices that causes you to randomly be stranded in secluded areas without prior notice. this i find highly unethical for nissan to be totally aware of such defective equipment and not have any concern for the welfare of it's customers nor thier children. im hoping that the nhtsa can protect consumers from bullies like nissan and help us get the recall we deserve. all we want is a reliable product that can perform the way it was intended to perform. so let's do what is necessary to hold nissan up to the american standard of putting out quality reliable products and not ripping off consumers.
02/08/201341000
 As with dozens of other complaints online, when i attempted to start my 2009 nissan altima (which had been sitting with its engine off for no more than five minutes), the key illuminated on the dashboard, the steering and brakes felt unresponsive, and the car would not start. late, cold, and rainy the night of the incident, the car was towed to the dealership the next morning. the dealership diagnosed the problem as a failed steering lock unit--a result that is unsurprising to anyone who types those symptoms into a google search. for the small fee of $900, my car was back on the road two days after the incident. given the frequency with which this appears to be happening to other owners, there is little doubt that this a manufacturing defect that presents a significant risk of injury should the car not start in a remote area or in the path of traffic.
02/25/201358000
 Tl- the contact owns a 2009 nissan altima. the contact stated that while parked, the intelligent key warning light illuminated on the instrument panel. the contact shut the engine off and attempted to restart the vehicle but to no avail. the manufacturer was made aware of the failure. the vehicle was towed to the dealer for diagnosis. the technician stated that the steering unit would have to be replaced. the vehicle was repaired. the approximate failure mileage was 58,000. kmj
03/08/201326500
 2009 nissan altima-26,500 miles when vehicle would not start. key light on dashboard illuminated. car was towed to dealer who informed me the problem was a faulty steering lock control unit. cost $900 to repair with no guarantee new part isn't defective. seems to be a common problem with this vehicle and known to the manufacturer. nissan needs to recall and refund everyone who has paid to repair their defective cars
03/04/201332800
 I went to drive home after work and when i got into the car there were no lights illuminated on the instrument panel except for the intelligent key and security indicator lights. i attempted to start the car but it would not even start to turn over. i noticed all of the locks and headlights still worked so i knew it was not an electrical issue. luckily this happened in the daytime and i was not left, stranded in the middle of the night and/or i harsh conditions, though i have read on forums about others who were not so lucky. upon calling the tow truck and being taken to the nissan service station, i was informed by the mechanic there that my car problem could be caused by either a malfunction to the key fob or with the steering lock mechanism. after doing some research i found that it sounded exactly like problems that hundreds of other customers had with the steering lock control. the next day, i was informed by the service dept. that it was indeed the steering lock control (part #48700-9n00b) which was responsible of the car not working. my car is not even 3 1/2 years old and looking at the accumulated mileage, has not been driven extensively. this, compounded with the fact that there are literally hundreds of nissan customers who have had the exact same part malfunction on the same exact year and model of car with the exact or close mileage is very telling about the quality of the part. there is no reason why a car as young as mine/the others involved should be having a major and extremely costly malfunction such as this one. clearly this part is faulty and should be recalled.
02/25/201358000
 Tl- the contact owns a 2009 nissan altima. the contact stated that while parked, the intelligent key warning light illuminated on the instrument panel. the contact shut the engine off and attempted to restart the vehicle but to no avail. the manufacturer was made aware of the failure. the vehicle was towed to the dealer for diagnosis. the technician stated that the steering unit would have to be replaced. the vehicle was repaired. the approximate failure mileage was 58,000. kmj
03/08/201326500
 2009 nissan altima-26,500 miles when vehicle would not start. key light on dashboard illuminated. car was towed to dealer who informed me the problem was a faulty steering lock control unit. cost $900 to repair with no guarantee new part isn't defective. seems to be a common problem with this vehicle and known to the manufacturer. nissan needs to recall and refund everyone who has paid to repair their defective cars
03/04/201332800
 I went to drive home after work and when i got into the car there were no lights illuminated on the instrument panel except for the intelligent key and security indicator lights. i attempted to start the car but it would not even start to turn over. i noticed all of the locks and headlights still worked so i knew it was not an electrical issue. luckily this happened in the daytime and i was not left, stranded in the middle of the night and/or i harsh conditions, though i have read on forums about others who were not so lucky. upon calling the tow truck and being taken to the nissan service station, i was informed by the mechanic there that my car problem could be caused by either a malfunction to the key fob or with the steering lock mechanism. after doing some research i found that it sounded exactly like problems that hundreds of other customers had with the steering lock control. the next day, i was informed by the service dept. that it was indeed the steering lock control (part #48700-9n00b) which was responsible of the car not working. my car is not even 3 1/2 years old and looking at the accumulated mileage, has not been driven extensively. this, compounded with the fact that there are literally hundreds of nissan customers who have had the exact same part malfunction on the same exact year and model of car with the exact or close mileage is very telling about the quality of the part. there is no reason why a car as young as mine/the others involved should be having a major and extremely costly malfunction such as this one. clearly this part is faulty and should be recalled.
02/25/201358000
 Tl- the contact owns a 2009 nissan altima. the contact stated that while parked the intelligent key warning light illuminated on the instrument panel. after shutting the engine off the contact attempted to start the vehicle but it would not start. the manufacturer was made aware of the failure. the vehicle was towed to the dealer for diagnosis. the technician stated the steering unit would have to be replaced. the vehicle was repaired. the approximate failure mileage was 58,000. da
03/08/201326500
 2009 nissan altima-26,500 miles when vehicle would not start. key light on dashboard illuminated. car was towed to dealer who informed me the problem was a faulty steering lock control unit. cost $900 to repair with no guarantee new part isn't defective. seems to be a common problem with this vehicle and known to the manufacturer. nissan needs to recall and refund everyone who has paid to repair their defective cars
03/04/201332800
 I went to drive home after work and when i got into the car there were no lights illuminated on the instrument panel except for the intelligent key and security indicator lights. i attempted to start the car but it would not even start to turn over. i noticed all of the locks and headlights still worked so i knew it was not an electrical issue. luckily this happened in the daytime and i was not left, stranded in the middle of the night and/or i harsh conditions, though i have read on forums about others who were not so lucky. upon calling the tow truck and being taken to the nissan service station, i was informed by the mechanic there that my car problem could be caused by either a malfunction to the key fob or with the steering lock mechanism. after doing some research i found that it sounded exactly like problems that hundreds of other customers had with the steering lock control. the next day, i was informed by the service dept. that it was indeed the steering lock control (part #48700-9n00b) which was responsible of the car not working. my car is not even 3 1/2 years old and looking at the accumulated mileage, has not been driven extensively. this, compounded with the fact that there are literally hundreds of nissan customers who have had the exact same part malfunction on the same exact year and model of car with the exact or close mileage is very telling about the quality of the part. there is no reason why a car as young as mine/the others involved should be having a major and extremely costly malfunction such as this one. clearly this part is faulty and should be recalled.
02/10/201334900
 I would like to add my 2009 nissan altima to the growing list of owners who've experienced the illuminated key of death. i've had the car for 4 1/2 months and the vehicle had 34,900 miles on it. noticed the illuminated key on friday, reasearched it and saw it said call the dealer in the manual. saturday the light was off so i figured i was good. had a major snowstorm saturday. sunday, went to the shopping center, parked and went inside. came out an it was dead. i knew exactly what it was from reading the hundreds of reports on it. had it towed to the dealer on monday. he had the parts and back on the road later that evening. only $950 poorer and agravated that i only purchased this reliable vehicle 4 months earlier. this is definitely my first and last nissan. when you see that key, or even if you don't, its not a matter of if you'll break down, but when and where. nissan, you suck! step up to the plate and at the very least, cover the repairs and towing. i know you don't give a rat's a$$ about your customers but do the right thing. a nissan will never be in my driveway.
03/06/201357331
 03/06/2013, my husband attempted to pick me up from the train station, and my 2009 nissan altima coupe would not start. we contacted the nissan dealership whom gave us a couple of options, place the key in the port, put the car in neutral, and get the spare key, nothing, worked! so the last option was to get the car to the dealership. first, it had to be towed there, a diagnostic was done, it was stated that steering lock control unit was needed, this was a whooping $800.00. now i read the forum on this and this is a monopoly, every one whom commented whose mileage was between 30, 000 to 60,000, this problem occurred. now this definitely needs to be recalled if you add up everyone whom has spent $800 or more to get this price fixed and is truly over a million dollars. its really shame that people whom want a nice car have the pay such an expense, this was my first car in 10 years and was really proud of myself and still am and have recommended other nissans to members of my family but my i am truly upset that only after having my car less than a year, i had to incur such a major expense like this one. please recall this! we need a stop to the madness!!!!!!!!
03/08/201326500
 2009 nissan altima-26,500 miles when vehicle would not start. key light on dashboard illuminated. car was towed to dealer who informed me the problem was a faulty steering lock control unit. cost $900 to repair with no guarantee new part isn't defective. seems to be a common problem with this vehicle and known to the manufacturer. nissan needs to recall and refund everyone who has paid to repair their defective cars
03/04/201332800
 I went to drive home after work and when i got into the car there were no lights illuminated on the instrument panel except for the intelligent key and security indicator lights. i attempted to start the car but it would not even start to turn over. i noticed all of the locks and headlights still worked so i knew it was not an electrical issue. luckily this happened in the daytime and i was not left, stranded in the middle of the night and/or i harsh conditions, though i have read on forums about others who were not so lucky. upon calling the tow truck and being taken to the nissan service station, i was informed by the mechanic there that my car problem could be caused by either a malfunction to the key fob or with the steering lock mechanism. after doing some research i found that it sounded exactly like problems that hundreds of other customers had with the steering lock control. the next day, i was informed by the service dept. that it was indeed the steering lock control (part #48700-9n00b) which was responsible of the car not working. my car is not even 3 1/2 years old and looking at the accumulated mileage, has not been driven extensively. this, compounded with the fact that there are literally hundreds of nissan customers who have had the exact same part malfunction on the same exact year and model of car with the exact or close mileage is very telling about the quality of the part. there is no reason why a car as young as mine/the others involved should be having a major and extremely costly malfunction such as this one. clearly this part is faulty and should be recalled.
02/10/201334900
 I would like to add my 2009 nissan altima to the growing list of owners who've experienced the illuminated key of death. i've had the car for 4 1/2 months and the vehicle had 34,900 miles on it. noticed the illuminated key on friday, reasearched it and saw it said call the dealer in the manual. saturday the light was off so i figured i was good. had a major snowstorm saturday. sunday, went to the shopping center, parked and went inside. came out an it was dead. i knew exactly what it was from reading the hundreds of reports on it. had it towed to the dealer on monday. he had the parts and back on the road later that evening. only $950 poorer and agravated that i only purchased this reliable vehicle 4 months earlier. this is definitely my first and last nissan. when you see that key, or even if you don't, its not a matter of if you'll break down, but when and where. nissan, you suck! step up to the plate and at the very least, cover the repairs and towing. i know you don't give a rat's a$$ about your customers but do the right thing. a nissan will never be in my driveway.
03/06/201357331
 03/06/2013, my husband attempted to pick me up from the train station, and my 2009 nissan altima coupe would not start. we contacted the nissan dealership whom gave us a couple of options, place the key in the port, put the car in neutral, and get the spare key, nothing, worked! so the last option was to get the car to the dealership. first, it had to be towed there, a diagnostic was done, it was stated that steering lock control unit was needed, this was a whooping $800.00. now i read the forum on this and this is a monopoly, every one whom commented whose mileage was between 30, 000 to 60,000, this problem occurred. now this definitely needs to be recalled if you add up everyone whom has spent $800 or more to get this price fixed and is truly over a million dollars. its really shame that people whom want a nice car have the pay such an expense, this was my first car in 10 years and was really proud of myself and still am and have recommended other nissans to members of my family but my i am truly upset that only after having my car less than a year, i had to incur such a major expense like this one. please recall this! we need a stop to the madness!!!!!!!!
03/04/201332800
 I went to drive home after work and when i got into the car there were no lights illuminated on the instrument panel except for the intelligent key and security indicator lights. i attempted to start the car but it would not even start to turn over. i noticed all of the locks and headlights still worked so i knew it was not an electrical issue. luckily this happened in the daytime and i was not left, stranded in the middle of the night and/or i harsh conditions, though i have read on forums about others who were not so lucky. upon calling the tow truck and being taken to the nissan service station, i was informed by the mechanic there that my car problem could be caused by either a malfunction to the key fob or with the steering lock mechanism. after doing some research i found that it sounded exactly like problems that hundreds of other customers had with the steering lock control. the next day, i was informed by the service dept. that it was indeed the steering lock control (part #48700-9n00b) which was responsible of the car not working. my car is not even 3 1/2 years old and looking at the accumulated mileage, has not been driven extensively. this, compounded with the fact that there are literally hundreds of nissan customers who have had the exact same part malfunction on the same exact year and model of car with the exact or close mileage is very telling about the quality of the part. there is no reason why a car as young as mine/the others involved should be having a major and extremely costly malfunction such as this one. clearly this part is faulty and should be recalled.
02/10/201334900
 I would like to add my 2009 nissan altima to the growing list of owners who've experienced the illuminated key of death. i've had the car for 4 1/2 months and the vehicle had 34,900 miles on it. noticed the illuminated key on friday, reasearched it and saw it said call the dealer in the manual. saturday the light was off so i figured i was good. had a major snowstorm saturday. sunday, went to the shopping center, parked and went inside. came out an it was dead. i knew exactly what it was from reading the hundreds of reports on it. had it towed to the dealer on monday. he had the parts and back on the road later that evening. only $950 poorer and agravated that i only purchased this reliable vehicle 4 months earlier. this is definitely my first and last nissan. when you see that key, or even if you don't, its not a matter of if you'll break down, but when and where. nissan, you suck! step up to the plate and at the very least, cover the repairs and towing. i know you don't give a rat's a$$ about your customers but do the right thing. a nissan will never be in my driveway.
03/06/201357331
 03/06/2013, my husband attempted to pick me up from the train station, and my 2009 nissan altima coupe would not start. we contacted the nissan dealership whom gave us a couple of options, place the key in the port, put the car in neutral, and get the spare key, nothing, worked! so the last option was to get the car to the dealership. first, it had to be towed there, a diagnostic was done, it was stated that steering lock control unit was needed, this was a whooping $800.00. now i read the forum on this and this is a monopoly, every one whom commented whose mileage was between 30, 000 to 60,000, this problem occurred. now this definitely needs to be recalled if you add up everyone whom has spent $800 or more to get this price fixed and is truly over a million dollars. its really shame that people whom want a nice car have the pay such an expense, this was my first car in 10 years and was really proud of myself and still am and have recommended other nissans to members of my family but my i am truly upset that only after having my car less than a year, i had to incur such a major expense like this one. please recall this! we need a stop to the madness!!!!!!!!
02/26/201359000
 Tl* the contact owns a 2009 nissan altima. the contact stated that the steering lock failed and would not allow the contact tom move the steering wheel to start the vehicle. in addition, the anti-theft system engaged erroneously. the vehicle was towed to the dealer where the technician diagnosed that the steering lock unit malfunctioned and needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance because the vehicle was not included in any recalls. the vehicle was repaired. the failure mileage was 59,000 and the current mileage was 59,050.
03/01/201334545
 While over 700 miles away from home in minnesota winter weather, my car would not start. after trying to jump the battery, car still would not start.lights would turn on radio, etc.. i was stranded and had to have my car towed the next day to the dealership and discovered that the steering lock mechanism (part number 48700-9n00b) had broke not allowing the steering wheel to lock so car would start. the car only has 34,545 miles on it, however, age of car is 3 yr 5 month so not covered under warranty. after extensive research on the internet, it has been confirmed that an alarming number of complaints due to the same issue with repairs running $1,000 on average have been found. i and others feel this part should be recalled or covered my the manufacturer. it is unreasonable that his particular part would need to be replace as many times as it has. by leaving consumers stranded and unable to operate their cars due to a defective part not only becomes nuisance, but in my opinion, a safety hazard.
02/16/2013112000
 Started the car one cold morning and it ran fine. stopped for coffee at starbucks came out and the car did not start, did not click, did nothing. turns out, the car had to be towed to a dealer which cost $85.00, then evaluated $120.00, then repaired for a broked steering mechanism lock $940.00. i returned to review this problem on line and found numerous complaints for the same condion. i am also told this was corrected for the 2010 models. why is not a recall for this condition? i plan to go to the next step to recover my money...
02/10/201334900
 I would like to add my 2009 nissan altima to the growing list of owners who've experienced the illuminated key of death. i've had the car for 4 1/2 months and the vehicle had 34,900 miles on it. noticed the illuminated key on friday, reasearched it and saw it said call the dealer in the manual. saturday the light was off so i figured i was good. had a major snowstorm saturday. sunday, went to the shopping center, parked and went inside. came out an it was dead. i knew exactly what it was from reading the hundreds of reports on it. had it towed to the dealer on monday. he had the parts and back on the road later that evening. only $950 poorer and agravated that i only purchased this reliable vehicle 4 months earlier. this is definitely my first and last nissan. when you see that key, or even if you don't, its not a matter of if you'll break down, but when and where. nissan, you suck! step up to the plate and at the very least, cover the repairs and towing. i know you don't give a rat's a$$ about your customers but do the right thing. a nissan will never be in my driveway.
03/06/201357331
 03/06/2013, my husband attempted to pick me up from the train station, and my 2009 nissan altima coupe would not start. we contacted the nissan dealership whom gave us a couple of options, place the key in the port, put the car in neutral, and get the spare key, nothing, worked! so the last option was to get the car to the dealership. first, it had to be towed there, a diagnostic was done, it was stated that steering lock control unit was needed, this was a whooping $800.00. now i read the forum on this and this is a monopoly, every one whom commented whose mileage was between 30, 000 to 60,000, this problem occurred. now this definitely needs to be recalled if you add up everyone whom has spent $800 or more to get this price fixed and is truly over a million dollars. its really shame that people whom want a nice car have the pay such an expense, this was my first car in 10 years and was really proud of myself and still am and have recommended other nissans to members of my family but my i am truly upset that only after having my car less than a year, i had to incur such a major expense like this one. please recall this! we need a stop to the madness!!!!!!!!
02/26/201359000
 Tl - the contact owns a 2009 nissan altima. the contact stated that the steering lock failed and would not allow the contact tom move the steering wheel to start the vehicle. in addition, the anti-theft system engaged erroneously. the vehicle was towed to the dealer where the technician diagnosed that the steering lock unit malfunctioned and needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance because the vehicle was not included in any recalls. the vehicle was repaired. the failure mileage was 59,000 and the current mileage was 59,050. kmj
03/01/201334545
 While over 700 miles away from home in minnesota winter weather, my car would not start. after trying to jump the battery, car still would not start.lights would turn on radio, etc.. i was stranded and had to have my car towed the next day to the dealership and discovered that the steering lock mechanism (part number 48700-9n00b) had broke not allowing the steering wheel to lock so car would start. the car only has 34,545 miles on it, however, age of car is 3 yr 5 month so not covered under warranty. after extensive research on the internet, it has been confirmed that an alarming number of complaints due to the same issue with repairs running $1,000 on average have been found. i and others feel this part should be recalled or covered my the manufacturer. it is unreasonable that his particular part would need to be replace as many times as it has. by leaving consumers stranded and unable to operate their cars due to a defective part not only becomes nuisance, but in my opinion, a safety hazard.
02/16/2013112000
 Started the car one cold morning and it ran fine. stopped for coffee at starbucks came out and the car did not start, did not click, did nothing. turns out, the car had to be towed to a dealer which cost $85.00, then evaluated $120.00, then repaired for a broked steering mechanism lock $940.00. i returned to review this problem on line and found numerous complaints for the same condion. i am also told this was corrected for the 2010 models. why is not a recall for this condition? i plan to go to the next step to recover my money...
02/26/201359000
 Tl - the contact owns a 2009 nissan altima. the contact stated that the steering lock failed and would not allow the contact tom move the steering wheel to start the vehicle. in addition, the anti-theft system engaged erroneously. the vehicle was towed to the dealer where the technician diagnosed that the steering lock unit malfunctioned and needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance because the vehicle was not included in any recalls. the vehicle was repaired. the failure mileage was 59,000 and the current mileage was 59,050. kmj
03/01/201334545
 While over 700 miles away from home in minnesota winter weather, my car would not start. after trying to jump the battery, car still would not start.lights would turn on radio, etc.. i was stranded and had to have my car towed the next day to the dealership and discovered that the steering lock mechanism (part number 48700-9n00b) had broke not allowing the steering wheel to lock so car would start. the car only has 34,545 miles on it, however, age of car is 3 yr 5 month so not covered under warranty. after extensive research on the internet, it has been confirmed that an alarming number of complaints due to the same issue with repairs running $1,000 on average have been found. i and others feel this part should be recalled or covered my the manufacturer. it is unreasonable that his particular part would need to be replace as many times as it has. by leaving consumers stranded and unable to operate their cars due to a defective part not only becomes nuisance, but in my opinion, a safety hazard.
02/16/2013112000
 Started the car one cold morning and it ran fine. stopped for coffee at starbucks came out and the car did not start, did not click, did nothing. turns out, the car had to be towed to a dealer which cost $85.00, then evaluated $120.00, then repaired for a broked steering mechanism lock $940.00. i returned to review this problem on line and found numerous complaints for the same condion. i am also told this was corrected for the 2010 models. why is not a recall for this condition? i plan to go to the next step to recover my money...
02/04/201389000
 Last monday feb 4 i went out to start my car an go to work . nothing happened. it didnt even recognize my keyfob. the key light was lit up on dash. i had my battery in my car replaced and my keyfob battery replaced. after further research i found that its the steering control lock that was failing. i called my local nissan dealer in owensboro ky and they said the part was on back order and didnt know when it would be in? i have been without a car for over a week . pam at nissan in owesboro said no rental cars where available. i have a small child and i work so i need my vehicle in working order. i called nissan customer service and she said i would only be refunded if the part was recalled which it isnt. so i have to pay out of pocket for the part, labor, and $90 to have it towed 22 miles to owensboro to be fixed. im sorry but in my opinion its not my fault it failed. i paid over $12,000 for the car now i have to pay another $800.00 to be fixed? thats unacceptable! something needs to be done!
02/26/201359000
 Tl - the contact owns a 2009 nissan altima. the contact stated that the steering lock failed to unlock and the anti theft system engaged. the vehicle was towed to the dealer. the technician diagnosed that the steering lock unit malfunctioned and needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. the vehicle was repaired. the failure mileage was 59,000 and the current mileage was 59,050. pm
03/01/201334545
 While over 700 miles away from home in minnesota winter weather, my car would not start. after trying to jump the battery, car still would not start.lights would turn on radio, etc.. i was stranded and had to have my car towed the next day to the dealership and discovered that the steering lock mechanism (part number 48700-9n00b) had broke not allowing the steering wheel to lock so car would start. the car only has 34,545 miles on it, however, age of car is 3 yr 5 month so not covered under warranty. after extensive research on the internet, it has been confirmed that an alarming number of complaints due to the same issue with repairs running $1,000 on average have been found. i and others feel this part should be recalled or covered my the manufacturer. it is unreasonable that his particular part would need to be replace as many times as it has. by leaving consumers stranded and unable to operate their cars due to a defective part not only becomes nuisance, but in my opinion, a safety hazard.
02/16/2013112000
 Started the car one cold morning and it ran fine. stopped for coffee at starbucks came out and the car did not start, did not click, did nothing. turns out, the car had to be towed to a dealer which cost $85.00, then evaluated $120.00, then repaired for a broked steering mechanism lock $940.00. i returned to review this problem on line and found numerous complaints for the same condion. i am also told this was corrected for the 2010 models. why is not a recall for this condition? i plan to go to the next step to recover my money...
02/04/201389000
 Last monday feb 4 i went out to start my car an go to work . nothing happened. it didnt even recognize my keyfob. the key light was lit up on dash. i had my battery in my car replaced and my keyfob battery replaced. after further research i found that its the steering control lock that was failing. i called my local nissan dealer in owensboro ky and they said the part was on back order and didnt know when it would be in? i have been without a car for over a week . pam at nissan in owesboro said no rental cars where available. i have a small child and i work so i need my vehicle in working order. i called nissan customer service and she said i would only be refunded if the part was recalled which it isnt. so i have to pay out of pocket for the part, labor, and $90 to have it towed 22 miles to owensboro to be fixed. im sorry but in my opinion its not my fault it failed. i paid over $12,000 for the car now i have to pay another $800.00 to be fixed? thats unacceptable! something needs to be done!
02/19/201357915
 Tl* the contact owns a 2009 nissan altima. the contact stated that the start button for the ignition would not start the vehicle. the steering lock light illuminated on the instrument panel when the failure occurred. the vehicle was towed to the dealer who stated the steering lock needed to be replaced. the dealer responded as if this was an isolated issue. the vehicle was repaired. the failure mileage and current mileage was 57,915.
03/01/201334545
 While over 700 miles away from home in minnesota winter weather, my car would not start. after trying to jump the battery, car still would not start.lights would turn on radio, etc.. i was stranded and had to have my car towed the next day to the dealership and discovered that the steering lock mechanism (part number 48700-9n00b) had broke not allowing the steering wheel to lock so car would start. the car only has 34,545 miles on it, however, age of car is 3 yr 5 month so not covered under warranty. after extensive research on the internet, it has been confirmed that an alarming number of complaints due to the same issue with repairs running $1,000 on average have been found. i and others feel this part should be recalled or covered my the manufacturer. it is unreasonable that his particular part would need to be replace as many times as it has. by leaving consumers stranded and unable to operate their cars due to a defective part not only becomes nuisance, but in my opinion, a safety hazard.
02/16/2013112000
 Started the car one cold morning and it ran fine. stopped for coffee at starbucks came out and the car did not start, did not click, did nothing. turns out, the car had to be towed to a dealer which cost $85.00, then evaluated $120.00, then repaired for a broked steering mechanism lock $940.00. i returned to review this problem on line and found numerous complaints for the same condion. i am also told this was corrected for the 2010 models. why is not a recall for this condition? i plan to go to the next step to recover my money...
02/04/201389000
 Last monday feb 4 i went out to start my car an go to work . nothing happened. it didnt even recognize my keyfob. the key light was lit up on dash. i had my battery in my car replaced and my keyfob battery replaced. after further research i found that its the steering control lock that was failing. i called my local nissan dealer in owensboro ky and they said the part was on back order and didnt know when it would be in? i have been without a car for over a week . pam at nissan in owesboro said no rental cars where available. i have a small child and i work so i need my vehicle in working order. i called nissan customer service and she said i would only be refunded if the part was recalled which it isnt. so i have to pay out of pocket for the part, labor, and $90 to have it towed 22 miles to owensboro to be fixed. im sorry but in my opinion its not my fault it failed. i paid over $12,000 for the car now i have to pay another $800.00 to be fixed? thats unacceptable! something needs to be done!
02/19/201357915
 Tl* the contact owns a 2009 nissan altima. the contact stated that the start button for the ignition would not start the vehicle. the steering lock light illuminated on the instrument panel when the failure occurred. the vehicle was towed to the dealer who stated the steering lock needed to be replaced. the dealer responded as if this was an isolated issue. the vehicle was repaired. the failure mileage and current mileage was 57,915.
02/20/201348000
 Had stopped to get breakfast. locked my car and upon returning unlocked the car and tried to start vehicle with no success. there was no response from my car. when the tow truck arrived i then learned that the brakes were stiff and steering wheel did not want to turn. we had it towed to nissan dealer. after leaving it there i did some investigating online about potential problems. was shocked to see how many people had the same problem as me presently and past. apparently, several people found themselves in similar situations with getting no help from nissan of north america with replacement of the steering lock mechanism. i had yet to hear if this was my problem but was given the sad/expensive news a day later that indeed i would be included in the growing number of nissan owners who would have to pay to have this faulty part replaced. but the fun didn't stop there. the part is on backorder (because so many are needed) until further notice and there are recalls on my car that no one bothered to tell me about. i called nissan and left a message with a customer service rep who was going to forward my concern onto a regional concern specialist. when she called me back two days later she informed me that it is not nissans job to let their owners/drivers know about recalls but the dealers job. in addition, she's pretty sure that no help will be given to replace the part that will cost me 700 dollars. but she would ask and call me back three days later. she is supposed to call me tomorrow with the answer. shocked is the only word that comes to mind about my situation. i can't believe that this part has caused so many people so many problems but it is not on a recall list somewhere. is there nothing to be done for it? even the service tech at the dealer has told me that they have replaced several. my car was parked when it quit responding but someone could be driving. help!
02/01/201331316
 Tl* the contact owns a 2009 nissan altima. the contact stated the manual start button on the vehicle failed to function. the vehicle was taken to the dealer who stated the steering lock mechanism needed to be replaced. the manufacturer was not notified of the defect. the vehicle was not repaired. the failure mileage was 31,316.
02/26/201375000
 I got into my car with my 3 month old son to bring my fianc
03/01/201334545
 While over 700 miles away from home in minnesota winter weather, my car would not start. after trying to jump the battery, car still would not start.lights would turn on radio, etc.. i was stranded and had to have my car towed the next day to the dealership and discovered that the steering lock mechanism (part number 48700-9n00b) had broke not allowing the steering wheel to lock so car would start. the car only has 34,545 miles on it, however, age of car is 3 yr 5 month so not covered under warranty. after extensive research on the internet, it has been confirmed that an alarming number of complaints due to the same issue with repairs running $1,000 on average have been found. i and others feel this part should be recalled or covered my the manufacturer. it is unreasonable that his particular part would need to be replace as many times as it has. by leaving consumers stranded and unable to operate their cars due to a defective part not only becomes nuisance, but in my opinion, a safety hazard.
02/16/2013112000
 Started the car one cold morning and it ran fine. stopped for coffee at starbucks came out and the car did not start, did not click, did nothing. turns out, the car had to be towed to a dealer which cost $85.00, then evaluated $120.00, then repaired for a broked steering mechanism lock $940.00. i returned to review this problem on line and found numerous complaints for the same condion. i am also told this was corrected for the 2010 models. why is not a recall for this condition? i plan to go to the next step to recover my money...
02/04/201389000
 Last monday feb 4 i went out to start my car an go to work . nothing happened. it didnt even recognize my keyfob. the key light was lit up on dash. i had my battery in my car replaced and my keyfob battery replaced. after further research i found that its the steering control lock that was failing. i called my local nissan dealer in owensboro ky and they said the part was on back order and didnt know when it would be in? i have been without a car for over a week . pam at nissan in owesboro said no rental cars where available. i have a small child and i work so i need my vehicle in working order. i called nissan customer service and she said i would only be refunded if the part was recalled which it isnt. so i have to pay out of pocket for the part, labor, and $90 to have it towed 22 miles to owensboro to be fixed. im sorry but in my opinion its not my fault it failed. i paid over $12,000 for the car now i have to pay another $800.00 to be fixed? thats unacceptable! something needs to be done!
02/20/201348000
 Had stopped to get breakfast. locked my car and upon returning unlocked the car and tried to start vehicle with no success. there was no response from my car. when the tow truck arrived i then learned that the brakes were stiff and steering wheel did not want to turn. we had it towed to nissan dealer. after leaving it there i did some investigating online about potential problems. was shocked to see how many people had the same problem as me presently and past. apparently, several people found themselves in similar situations with getting no help from nissan of north america with replacement of the steering lock mechanism. i had yet to hear if this was my problem but was given the sad/expensive news a day later that indeed i would be included in the growing number of nissan owners who would have to pay to have this faulty part replaced. but the fun didn't stop there. the part is on backorder (because so many are needed) until further notice and there are recalls on my car that no one bothered to tell me about. i called nissan and left a message with a customer service rep who was going to forward my concern onto a regional concern specialist. when she called me back two days later she informed me that it is not nissans job to let their owners/drivers know about recalls but the dealers job. in addition, she's pretty sure that no help will be given to replace the part that will cost me 700 dollars. but she would ask and call me back three days later. she is supposed to call me tomorrow with the answer. shocked is the only word that comes to mind about my situation. i can't believe that this part has caused so many people so many problems but it is not on a recall list somewhere. is there nothing to be done for it? even the service tech at the dealer has told me that they have replaced several. my car was parked when it quit responding but someone could be driving. help!
02/25/201331396
 Part 2 - confirmation number 10500119 part 1 --- i wanted to add that i purchased this car new in 2009. this will cost me out of pocket $685 and of course like a said previously the warranty of 3/36,000 being the years that expired first. i've only had this car 3 1/2 years you shouldn't have major problems like this with a car this early. this should be a big red flag to the nissan company!.
02/04/201389000
 Last monday feb 4 i went out to start my car an go to work . nothing happened. it didnt even recognize my keyfob. the key light was lit up on dash. i had my battery in my car replaced and my keyfob battery replaced. after further research i found that its the steering control lock that was failing. i called my local nissan dealer in owensboro ky and they said the part was on back order and didnt know when it would be in? i have been without a car for over a week . pam at nissan in owesboro said no rental cars where available. i have a small child and i work so i need my vehicle in working order. i called nissan customer service and she said i would only be refunded if the part was recalled which it isnt. so i have to pay out of pocket for the part, labor, and $90 to have it towed 22 miles to owensboro to be fixed. im sorry but in my opinion its not my fault it failed. i paid over $12,000 for the car now i have to pay another $800.00 to be fixed? thats unacceptable! something needs to be done!
02/19/201357915
 Tl- the contact owns a 2009 nissan altima. the contact stated that the start button for the ignition would not start the vehicle. the steering lock light illuminated on the instrument panel when the failure occurred. the vehicle was towed to the dealer who stated the steering lock needed to be replaced. the dealer responded as if this was an isolated issue. the vehicle was repaired. the failure mileage and current mileage was 57,915. rvk
02/20/201348000
 Had stopped to get breakfast. locked my car and upon returning unlocked the car and tried to start vehicle with no success. there was no response from my car. when the tow truck arrived i then learned that the brakes were stiff and steering wheel did not want to turn. we had it towed to nissan dealer. after leaving it there i did some investigating online about potential problems. was shocked to see how many people had the same problem as me presently and past. apparently, several people found themselves in similar situations with getting no help from nissan of north america with replacement of the steering lock mechanism. i had yet to hear if this was my problem but was given the sad/expensive news a day later that indeed i would be included in the growing number of nissan owners who would have to pay to have this faulty part replaced. but the fun didn't stop there. the part is on backorder (because so many are needed) until further notice and there are recalls on my car that no one bothered to tell me about. i called nissan and left a message with a customer service rep who was going to forward my concern onto a regional concern specialist. when she called me back two days later she informed me that it is not nissans job to let their owners/drivers know about recalls but the dealers job. in addition, she's pretty sure that no help will be given to replace the part that will cost me 700 dollars. but she would ask and call me back three days later. she is supposed to call me tomorrow with the answer. shocked is the only word that comes to mind about my situation. i can't believe that this part has caused so many people so many problems but it is not on a recall list somewhere. is there nothing to be done for it? even the service tech at the dealer has told me that they have replaced several. my car was parked when it quit responding but someone could be driving. help!
02/01/201331316
 Tl* the contact owns a 2009 nissan altima. the contact stated the manual start button on the vehicle failed to function. the vehicle was taken to the dealer who stated the steering lock mechanism needed to be replaced. the manufacturer was not notified of the defect. the vehicle was not repaired. the failure mileage was 31,316.
02/26/201375000
 I got into my car with my 3 month old son to bring my fianc
02/25/201331396
 Part 2 - confirmation number 10500119 part 1 --- i wanted to add that i purchased this car new in 2009. this will cost me out of pocket $685 and of course like a said previously the warranty of 3/36,000 being the years that expired first. i've only had this car 3 1/2 years you shouldn't have major problems like this with a car this early. this should be a big red flag to the nissan company!.
02/25/201331396
 First problem started with a funny sound when the car would start and sometimes it would not start the first time with pushing the auto start. this was about 6 months ago and about 4 months ago i got the visual on the column that the smartkey was low and had them replace by the dealership and reprogrammed in both keys. this is when all the problems started delayed start not starting then i left home and arrived at work fine the morning of 02/25/13 and had to travel to another site and tried to start car and it wouldn't even attempt to start. i had a mechanic friend come look at it and then the illumination of the low key and the no key showed up but still would not start. we took smartkey out to dealership and replaced again tried this and it didn't start. we checked everything and called dealership back and they said we could put the smartkey in the slot to start car this didn't work either. i finally had it towed to the dealership and they said it's a steering lock mechanism and electric problems. i've had this car only 3 1/2 years and this is ridiculous and seems to be a big problem with numerous other nissans. i've been told by the dealership they are using the same part to fix my car and it could happen again. what scares me and could put my life in danger is the steering could go out while i'm driving and could kill me. i have told my family if i'm in an accident to test my steering and if thats the reason for the accident or my death they are to sue nissan. this should be a recall and fixed with dependable parts and if it happens again and again they should replace with no cost to the consumer parts or labor. of course, my warranty has expired because of the 3 yr. always the case. i want full reimbursement from nissan because this definitely needs to be a recall!!!!!!!!
02/24/201358000
 Tl* the contact owns a 2009 nissan altima. the contact stated that the push-to-start warning light illuminated while driving at an unknown speed. the contact shut off the engine momentarily and was unable to restart the vehicle. the vehicle was towed to the dealer where a diagnostic was performed, which located the failure at the steering module. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and the current mileage was 58,000.
02/23/2013103000
 Electronic steering lock control board - car will not start and is illuminating the yellow key symbol. had to have it towed to the dealership and they diagnosed it as a failing electronic steering lock control board. they told me that the part is around $500 and with labor the total is $724. i was told the part is on back order and could take up to 3 weeks to come in. i was told it has been happening a lot with this model and mileage. after researching the issue i found many complaints. i filed a formal complaint with nissan and inquired about recalls. i can't understand why if so many others are having issues why a recall hasn't been done. waiting for a response. really upset and frustrated.
02/01/201358000
 Tl* the contact owns a 2009 nissan altima. the contact stated the that the push-to-start would not engage and the vehicle could not be started. the vehicle was towed to the dealer, who advised that the steering lock unit needed to be replaced. the vehicle was repaired. the manufacturer was notified but offered no assistance. the failure mileage was 58,000.
02/19/201357915
 Tl- the contact owns a 2009 nissan altima. the contact stated that the push button start for the ignition would not start the vehicle. the contact stated that the steering lock light illuminated on the instrument panel at the time of the failure. the contact had to have the vehicle towed to the dealer and was told the steering lock needed to be replaced. the contact said that the dealer made it seem as if this was an isolated issue. the vehicle was repaired. the failure mileage and current mileages were 57,915.rl
02/20/201348000
 Had stopped to get breakfast. locked my car and upon returning unlocked the car and tried to start vehicle with no success. there was no response from my car. when the tow truck arrived i then learned that the brakes were stiff and steering wheel did not want to turn. we had it towed to nissan dealer. after leaving it there i did some investigating online about potential problems. was shocked to see how many people had the same problem as me presently and past. apparently, several people found themselves in similar situations with getting no help from nissan of north america with replacement of the steering lock mechanism. i had yet to hear if this was my problem but was given the sad/expensive news a day later that indeed i would be included in the growing number of nissan owners who would have to pay to have this faulty part replaced. but the fun didn't stop there. the part is on backorder (because so many are needed) until further notice and there are recalls on my car that no one bothered to tell me about. i called nissan and left a message with a customer service rep who was going to forward my concern onto a regional concern specialist. when she called me back two days later she informed me that it is not nissans job to let their owners/drivers know about recalls but the dealers job. in addition, she's pretty sure that no help will be given to replace the part that will cost me 700 dollars. but she would ask and call me back three days later. she is supposed to call me tomorrow with the answer. shocked is the only word that comes to mind about my situation. i can't believe that this part has caused so many people so many problems but it is not on a recall list somewhere. is there nothing to be done for it? even the service tech at the dealer has told me that they have replaced several. my car was parked when it quit responding but someone could be driving. help!
02/01/201331316
 Tl- the contact owns a 2009 nissan altima. the contact stated the manual start button on the vehicle failed to function. the vehicle was taken to the dealer who stated the steering lock mechanism needed to be replaced. the manufacturer was not notified of the defect. the vehicle was not repaired. the failure mileage was 31,316. rvk
02/26/201375000
 I got into my car with my 3 month old son to bring my fianc
02/25/201331396
 Part 2 - confirmation number 10500119 part 1 --- i wanted to add that i purchased this car new in 2009. this will cost me out of pocket $685 and of course like a said previously the warranty of 3/36,000 being the years that expired first. i've only had this car 3 1/2 years you shouldn't have major problems like this with a car this early. this should be a big red flag to the nissan company!.
02/25/201331396
 First problem started with a funny sound when the car would start and sometimes it would not start the first time with pushing the auto start. this was about 6 months ago and about 4 months ago i got the visual on the column that the smartkey was low and had them replace by the dealership and reprogrammed in both keys. this is when all the problems started delayed start not starting then i left home and arrived at work fine the morning of 02/25/13 and had to travel to another site and tried to start car and it wouldn't even attempt to start. i had a mechanic friend come look at it and then the illumination of the low key and the no key showed up but still would not start. we took smartkey out to dealership and replaced again tried this and it didn't start. we checked everything and called dealership back and they said we could put the smartkey in the slot to start car this didn't work either. i finally had it towed to the dealership and they said it's a steering lock mechanism and electric problems. i've had this car only 3 1/2 years and this is ridiculous and seems to be a big problem with numerous other nissans. i've been told by the dealership they are using the same part to fix my car and it could happen again. what scares me and could put my life in danger is the steering could go out while i'm driving and could kill me. i have told my family if i'm in an accident to test my steering and if thats the reason for the accident or my death they are to sue nissan. this should be a recall and fixed with dependable parts and if it happens again and again they should replace with no cost to the consumer parts or labor. of course, my warranty has expired because of the 3 yr. always the case. i want full reimbursement from nissan because this definitely needs to be a recall!!!!!!!!
02/24/201358000
 Tl-the contact owns a 2009 nissan altima. the contact stated that the push-to-start warning light illuminated while driving at an unknown speed. the contact shut off the engine momentarily and was unable to restart the vehicle. the vehicle was towed to the dealer where a diagnostic was performed, which located the failure at the steering module. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and the current mileage was 58,000. kmj
02/23/2013103000
 Electronic steering lock control board - car will not start and is illuminating the yellow key symbol. had to have it towed to the dealership and they diagnosed it as a failing electronic steering lock control board. they told me that the part is around $500 and with labor the total is $724. i was told the part is on back order and could take up to 3 weeks to come in. i was told it has been happening a lot with this model and mileage. after researching the issue i found many complaints. i filed a formal complaint with nissan and inquired about recalls. i can't understand why if so many others are having issues why a recall hasn't been done. waiting for a response. really upset and frustrated.
02/01/201358000
 Tl* the contact owns a 2009 nissan altima. the contact stated the that the push-to-start would not engage and the vehicle could not be started. the vehicle was towed to the dealer, who advised that the steering lock unit needed to be replaced. the vehicle was repaired. the manufacturer was notified but offered no assistance. the failure mileage was 58,000.
02/19/2013440001
 I purchased this used 2009 nissan altima from a dealer in my local town. when i bought the vehicle it had around 36-38,000 miles on it (can't remember at this time). had the vehicle for a little over a year, i do regular maintenance on it and have had no problems. i drive this vehicle approx 100 miles a week, and when i went to leave work the other day the vehicle wouldn't turn on. the intelligence key battery was charged, the battery for the car was charge, i unhooked the battery and reset it, still nothing. the vehicle was in park and i couldn't do anything to get it to turn on. i towed it to the local dealership who ran a diagnostic and said it was the, steering lock control unit which would cost $717 for part and labor along with a $70 diagnostic fee. i was lucky i wasn't stranded in a bad area or without a way to reach someone. they need to recall this part, too many incidents with this part in nissan vehicles. *tr
02/23/201357000
 Parked can in front of store and attmpted to start it but it would not start. yellow key missing light comes on but it won't start. key battery is new, car battery is new, won't jump start. car is dead. turns out to be the steering lock mechanism. only 57, 000 miles and this is only one of many issues we have had with this car. new battery (2) new brake switch new alternator new a/c pump new front rotor
02/20/201349230
 Electronic steering lock control board - car will not start and is illuminating the yellow key symbol. had to have it towed to the dealership and they diagnosed it as a failing electronic steering lock control board. they told me that the part is around $500 and with labor the total is $779. was told it has been happening a lot with this model and mileage. my car is less than 4 years old so i should not have to spend this much money to drive it. please insist on them recalling this issue and reimbursing the full amount to me. if not, this will be my last nissan.
02/17/2013117000
 When my daughter went out to start the vehicle,the security system for the steering column lock/unlock would not allow the car to be started due to it saying that the steering column was locked when it actually wasn't.this seems to be a very common problem in all of the 2008-2009 nissan altimas.it has been at the nissan dealership for 5 days now,and they are telling me it will be another 5 days before they can get the part needed due to it being on backorder.these cars should be recalled by nissan before someone gets stranded.the only thing that can be done when this relay quits is to have the car towed to the closet dealership.this repair costs around 1000.00 (labor,parts,towing),and that is if and when they can get the part.
02/20/201348000
 Had stopped to get breakfast. locked my car and upon returning unlocked the car and tried to start vehicle with no success. there was no response from my car. when the tow truck arrived i then learned that the brakes were stiff and steering wheel did not want to turn. we had it towed to nissan dealer. after leaving it there i did some investigating online about potential problems. was shocked to see how many people had the same problem as me presently and past. apparently, several people found themselves in similar situations with getting no help from nissan of north america with replacement of the steering lock mechanism. i had yet to hear if this was my problem but was given the sad/expensive news a day later that indeed i would be included in the growing number of nissan owners who would have to pay to have this faulty part replaced. but the fun didn't stop there. the part is on backorder (because so many are needed) until further notice and there are recalls on my car that no one bothered to tell me about. i called nissan and left a message with a customer service rep who was going to forward my concern onto a regional concern specialist. when she called me back two days later she informed me that it is not nissans job to let their owners/drivers know about recalls but the dealers job. in addition, she's pretty sure that no help will be given to replace the part that will cost me 700 dollars. but she would ask and call me back three days later. she is supposed to call me tomorrow with the answer. shocked is the only word that comes to mind about my situation. i can't believe that this part has caused so many people so many problems but it is not on a recall list somewhere. is there nothing to be done for it? even the service tech at the dealer has told me that they have replaced several. my car was parked when it quit responding but someone could be driving. help!
02/01/201331316
 Tl- the contact owns a 2009 nissan altima. the contact stated the manual start button on the vehicle failed to function. the vehicle was taken to the dealer who stated the steering lock mechanism needed to be replaced. the manufacturer was not notified of the defect. the vehicle was not repaired. the failure mileage was 31,316. rvk
02/26/201375000
 I got into my car with my 3 month old son to bring my fianc
02/25/201331396
 Part 2 - confirmation number 10500119 part 1 --- i wanted to add that i purchased this car new in 2009. this will cost me out of pocket $685 and of course like a said previously the warranty of 3/36,000 being the years that expired first. i've only had this car 3 1/2 years you shouldn't have major problems like this with a car this early. this should be a big red flag to the nissan company!.
02/25/201331396
 First problem started with a funny sound when the car would start and sometimes it would not start the first time with pushing the auto start. this was about 6 months ago and about 4 months ago i got the visual on the column that the smartkey was low and had them replace by the dealership and reprogrammed in both keys. this is when all the problems started delayed start not starting then i left home and arrived at work fine the morning of 02/25/13 and had to travel to another site and tried to start car and it wouldn't even attempt to start. i had a mechanic friend come look at it and then the illumination of the low key and the no key showed up but still would not start. we took smartkey out to dealership and replaced again tried this and it didn't start. we checked everything and called dealership back and they said we could put the smartkey in the slot to start car this didn't work either. i finally had it towed to the dealership and they said it's a steering lock mechanism and electric problems. i've had this car only 3 1/2 years and this is ridiculous and seems to be a big problem with numerous other nissans. i've been told by the dealership they are using the same part to fix my car and it could happen again. what scares me and could put my life in danger is the steering could go out while i'm driving and could kill me. i have told my family if i'm in an accident to test my steering and if thats the reason for the accident or my death they are to sue nissan. this should be a recall and fixed with dependable parts and if it happens again and again they should replace with no cost to the consumer parts or labor. of course, my warranty has expired because of the 3 yr. always the case. i want full reimbursement from nissan because this definitely needs to be a recall!!!!!!!!
02/24/201358000
 Tl-the contact owns a 2009 nissan altima. the contact stated that the push-to-start warning light illuminated while driving at an unknown speed. the contact shut off the engine momentarily and was unable to restart the vehicle. the vehicle was towed to the dealer where a diagnostic was performed, which located the failure at the steering module. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and the current mileage was 58,000. kmj
02/23/2013103000
 Electronic steering lock control board - car will not start and is illuminating the yellow key symbol. had to have it towed to the dealership and they diagnosed it as a failing electronic steering lock control board. they told me that the part is around $500 and with labor the total is $724. i was told the part is on back order and could take up to 3 weeks to come in. i was told it has been happening a lot with this model and mileage. after researching the issue i found many complaints. i filed a formal complaint with nissan and inquired about recalls. i can't understand why if so many others are having issues why a recall hasn't been done. waiting for a response. really upset and frustrated.
02/01/201358000
 Tl- the contact owns a 2009 nissan altima. the contact stated the that the push-to-start would not engage and the vehicle could not be started. the vehicle was towed to the dealer, who advised that the steering lock unit needed to be replaced. the vehicle was repaired. the manufacturer was notified but offered no assistance. the failure mileage was 58,000. kmj
02/19/201344000
 I purchased this used 2009 nissan altima from a dealer in my local town. when i bought the vehicle it had around 36-38,000 miles on it (can't remember at this time). had the vehicle for a little over a year, i do regular maintenance on it and have had no problems. i drive this vehicle approx 100 miles a week, and when i went to leave work the other day the vehicle wouldn't turn on. the intelligence key battery was charged, the battery for the car was charge, i unhooked the battery and reset it, still nothing. the vehicle was in park and i couldn't do anything to get it to turn on. i towed it to the local dealership who ran a diagnostic and said it was the, steering lock control unit which would cost $717 for part and labor along with a $70 diagnostic fee. i was lucky i wasn't stranded in a bad area or without a way to reach someone. they need to recall this part, too many incidents with this part in nissan vehicles.
02/23/201357000
 Parked can in front of store and attmpted to start it but it would not start. yellow key missing light comes on but it won't start. key battery is new, car battery is new, won't jump start. car is dead. turns out to be the steering lock mechanism. only 57, 000 miles and this is only one of many issues we have had with this car. new battery (2) new brake switch new alternator new a/c pump new front rotor
02/20/201349230
 Electronic steering lock control board - car will not start and is illuminating the yellow key symbol. had to have it towed to the dealership and they diagnosed it as a failing electronic steering lock control board. they told me that the part is around $500 and with labor the total is $779. was told it has been happening a lot with this model and mileage. my car is less than 4 years old so i should not have to spend this much money to drive it. please insist on them recalling this issue and reimbursing the full amount to me. if not, this will be my last nissan.
02/17/2013117000
 When my daughter went out to start the vehicle,the security system for the steering column lock/unlock would not allow the car to be started due to it saying that the steering column was locked when it actually wasn't.this seems to be a very common problem in all of the 2008-2009 nissan altimas.it has been at the nissan dealership for 5 days now,and they are telling me it will be another 5 days before they can get the part needed due to it being on backorder.these cars should be recalled by nissan before someone gets stranded.the only thing that can be done when this relay quits is to have the car towed to the closet dealership.this repair costs around 1000.00 (labor,parts,towing),and that is if and when they can get the part.
02/21/201385000
 Car will not start and is illuminating the yellow key symbol. had to have it towed to the dealership and they diagnosed it as a failing electronic steering lock control board. they told me that the part is around $500 and with labor the total is $950. furthermore, the part is on back order and they do not know when the part will be available. they indicated possibly two weeks. was also told that this is an issue that is going on with this part and that i should call nissan to file a complaint with the consumer affairs department at 800-nissan1. it looks like there are tons of people having this issue, so if you are as well, please log your incident/complaint with nissan at the number above as well entering it on this website.
02/23/2013103000
 Electronic steering lock control board - car will not start and is illuminating the yellow key symbol. had to have it towed to the dealership and they diagnosed it as a failing electronic steering lock control board. they told me that the part is around $500 and with labor the total is $724. i was told the part is on back order and could take up to 3 weeks to come in. i was told it has been happening a lot with this model and mileage. after researching the issue i found many complaints. i filed a formal complaint with nissan and inquired about recalls. i can't understand why if so many others are having issues why a recall hasn't been done. waiting for a response. really upset and frustrated.
02/01/201358000
 Tl-the contact owns a 2009 nissan altima. the contact stated the vehicle was a push start and would not start. the vehicle was towed to the dealer who stated the steering locking unit needed to be replaced. the vehicle was repaired. the manufacturer was notified who offered no assistance. the failure mileage was 58,000. mw
02/19/201344000
 I purchased this used 2009 nissan altima from a dealer in my local town. when i bought the vehicle it had around 36-38,000 miles on it (can't remember at this time). had the vehicle for a little over a year, i do regular maintenance on it and have had no problems. i drive this vehicle approx 100 miles a week, and when i went to leave work the other day the vehicle wouldn't turn on. the intelligence key battery was charged, the battery for the car was charge, i unhooked the battery and reset it, still nothing. the vehicle was in park and i couldn't do anything to get it to turn on. i towed it to the local dealership who ran a diagnostic and said it was the, steering lock control unit which would cost $717 for part and labor along with a $70 diagnostic fee. i was lucky i wasn't stranded in a bad area or without a way to reach someone. they need to recall this part, too many incidents with this part in nissan vehicles.
02/23/201357000
 Parked can in front of store and attmpted to start it but it would not start. yellow key missing light comes on but it won't start. key battery is new, car battery is new, won't jump start. car is dead. turns out to be the steering lock mechanism. only 57, 000 miles and this is only one of many issues we have had with this car. new battery (2) new brake switch new alternator new a/c pump new front rotor
02/20/201349230
 Electronic steering lock control board - car will not start and is illuminating the yellow key symbol. had to have it towed to the dealership and they diagnosed it as a failing electronic steering lock control board. they told me that the part is around $500 and with labor the total is $779. was told it has been happening a lot with this model and mileage. my car is less than 4 years old so i should not have to spend this much money to drive it. please insist on them recalling this issue and reimbursing the full amount to me. if not, this will be my last nissan.
02/17/2013117000
 When my daughter went out to start the vehicle,the security system for the steering column lock/unlock would not allow the car to be started due to it saying that the steering column was locked when it actually wasn't.this seems to be a very common problem in all of the 2008-2009 nissan altimas.it has been at the nissan dealership for 5 days now,and they are telling me it will be another 5 days before they can get the part needed due to it being on backorder.these cars should be recalled by nissan before someone gets stranded.the only thing that can be done when this relay quits is to have the car towed to the closet dealership.this repair costs around 1000.00 (labor,parts,towing),and that is if and when they can get the part.
02/21/201385000
 Car will not start and is illuminating the yellow key symbol. had to have it towed to the dealership and they diagnosed it as a failing electronic steering lock control board. they told me that the part is around $500 and with labor the total is $950. furthermore, the part is on back order and they do not know when the part will be available. they indicated possibly two weeks. was also told that this is an issue that is going on with this part and that i should call nissan to file a complaint with the consumer affairs department at 800-nissan1. it looks like there are tons of people having this issue, so if you are as well, please log your incident/complaint with nissan at the number above as well entering it on this website.
02/19/201344000
 I purchased this used 2009 nissan altima from a dealer in my local town. when i bought the vehicle it had around 36-38,000 miles on it (can't remember at this time). had the vehicle for a little over a year, i do regular maintenance on it and have had no problems. i drive this vehicle approx 100 miles a week, and when i went to leave work the other day the vehicle wouldn't turn on. the intelligence key battery was charged, the battery for the car was charge, i unhooked the battery and reset it, still nothing. the vehicle was in park and i couldn't do anything to get it to turn on. i towed it to the local dealership who ran a diagnostic and said it was the, steering lock control unit which would cost $717 for part and labor along with a $70 diagnostic fee. i was lucky i wasn't stranded in a bad area or without a way to reach someone. they need to recall this part, too many incidents with this part in nissan vehicles.
01/25/201327000
 Tl - the contact owns a 2009 nissan altima. the contact stated that she attempted to start the vehicle but to no avail. the key warning icon was also illuminated. the vehicle was towed to a private mechanic, who diagnosed that the steering lock control unit failed and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the approximate failure mileage was 27,000 and the current mileage was 27,291. kmj
02/19/201350000
 Tl-the contact owns a 2009 nissan altima. the contact stated that after several attempts, the vehicle failed to start. the vehicle was towed to an authorized dealer for diagnosis. the technician stated that the steering assembly needed to be replaced. the part was on back order and the vehicle would be repaired upon the arrival of the part. the manufacturer was notified of the problem. the approximate failure mileage was 50,000. mah
02/17/2013117000
 Tl-the contact owns a 2009 nissan altima. the contact stated that when trying to start the vehicle, a warning erroneously appeared stating that the steering was locked. the vehicle was later towed to a dealer. after diagnosis, they advised him that a switch in the steering column malfunctioned and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and they advised him that the parts were on back order. the failure and current mileages were approximately 117,000. the vin was unavailable. mah
02/19/201344000
 I purchased this used 2009 nissan altima from a dealer in my local town. when i bought the vehicle it had around 36-38,000 miles on it (can't remember at this time). had the vehicle for a little over a year, i do regular maintenance on it and have had no problems. i drive this vehicle approx 100 miles a week, and when i went to leave work the other day the vehicle wouldn't turn on. the intelligence key battery was charged, the battery for the car was charge, i unhooked the battery and reset it, still nothing. the vehicle was in park and i couldn't do anything to get it to turn on. i towed it to the local dealership who ran a diagnostic and said it was the, steering lock control unit which would cost $717 for part and labor along with a $70 diagnostic fee. i was lucky i wasn't stranded in a bad area or without a way to reach someone. they need to recall this part, too many incidents with this part in nissan vehicles.
02/23/201357000
 Parked can in front of store and attmpted to start it but it would not start. yellow key missing light comes on but it won't start. key battery is new, car battery is new, won't jump start. car is dead. turns out to be the steering lock mechanism. only 57, 000 miles and this is only one of many issues we have had with this car. new battery (2) new brake switch new alternator new a/c pump new front rotor
02/20/201349230
 Electronic steering lock control board - car will not start and is illuminating the yellow key symbol. had to have it towed to the dealership and they diagnosed it as a failing electronic steering lock control board. they told me that the part is around $500 and with labor the total is $779. was told it has been happening a lot with this model and mileage. my car is less than 4 years old so i should not have to spend this much money to drive it. please insist on them recalling this issue and reimbursing the full amount to me. if not, this will be my last nissan.
02/17/2013117000
 When my daughter went out to start the vehicle,the security system for the steering column lock/unlock would not allow the car to be started due to it saying that the steering column was locked when it actually wasn't.this seems to be a very common problem in all of the 2008-2009 nissan altimas.it has been at the nissan dealership for 5 days now,and they are telling me it will be another 5 days before they can get the part needed due to it being on backorder.these cars should be recalled by nissan before someone gets stranded.the only thing that can be done when this relay quits is to have the car towed to the closet dealership.this repair costs around 1000.00 (labor,parts,towing),and that is if and when they can get the part.
02/21/201385000
 Car will not start and is illuminating the yellow key symbol. had to have it towed to the dealership and they diagnosed it as a failing electronic steering lock control board. they told me that the part is around $500 and with labor the total is $950. furthermore, the part is on back order and they do not know when the part will be available. they indicated possibly two weeks. was also told that this is an issue that is going on with this part and that i should call nissan to file a complaint with the consumer affairs department at 800-nissan1. it looks like there are tons of people having this issue, so if you are as well, please log your incident/complaint with nissan at the number above as well entering it on this website.
02/19/201344000
 I purchased this used 2009 nissan altima from a dealer in my local town. when i bought the vehicle it had around 36-38,000 miles on it (can't remember at this time). had the vehicle for a little over a year, i do regular maintenance on it and have had no problems. i drive this vehicle approx 100 miles a week, and when i went to leave work the other day the vehicle wouldn't turn on. the intelligence key battery was charged, the battery for the car was charge, i unhooked the battery and reset it, still nothing. the vehicle was in park and i couldn't do anything to get it to turn on. i towed it to the local dealership who ran a diagnostic and said it was the, steering lock control unit which would cost $717 for part and labor along with a $70 diagnostic fee. i was lucky i wasn't stranded in a bad area or without a way to reach someone. they need to recall this part, too many incidents with this part in nissan vehicles.
01/25/201327000
 Tl - the contact owns a 2009 nissan altima. the contact stated that she attempted to start the vehicle but to no avail. the key warning icon was also illuminated. the vehicle was towed to a private mechanic, who diagnosed that the steering lock control unit failed and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the approximate failure mileage was 27,000 and the current mileage was 27,291. kmj
02/19/201350000
 Tl-the contact owns a 2009 nissan altima. the contact stated that after several attempts, the vehicle failed to start. the vehicle was towed to an authorized dealer for diagnosis. the technician stated that the steering assembly needed to be replaced. the part was on back order and the vehicle would be repaired upon the arrival of the part. the manufacturer was notified of the problem. the approximate failure mileage was 50,000. mah
02/17/2013117000
 Tl-the contact owns a 2009 nissan altima. the contact stated that when trying to start the vehicle, a warning erroneously appeared stating that the steering was locked. the vehicle was later towed to a dealer. after diagnosis, they advised him that a switch in the steering column malfunctioned and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and they advised him that the parts were on back order. the failure and current mileages were approximately 117,000. the vin was unavailable. mah
02/18/201336000
 Tl-the contact owns a 2009 nissan altima. the contact stated that the key warning light illuminated and the vehicle failed to start. the vehicle was later towed to the dealer where it was found that the steering lock control unit failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure and current mileages were approximately 36,000. mah
02/13/201356000
 Tl- the contact owns a 2009 nissan altima. the contact stated that all attempts to start the vehicle failed. the vehicle was towed to the dealer for inspection where it was found that the steering column needed to be replaced. the vehicle was repaired. the manufacturer was notified but provided no assistance. the failure mileage was 56,000. the vin was unavailable. mah
02/16/201328100
 Drove to a store about a mile from my home and when i came out the car would not start and the key warning light illuminated (car went into lock mode and it could not be reset). the vehicle was towed and the technician stated that the failure was located at the steering lock control unit. the steering lock control unit is being replaced and the cost is $918. the approximate failure mileage was 28,100.
02/14/2013750001
 Leaving work to go to lunch and my altima wont start. push button start not responding and will not move from lock position. changed the battery to my car along with battery for key. still nothing. after doing research on the internet i found that my problem is the steering lock control module, which seems to be a big problem for several other people as well. my brother was able to locate the steering control module and held in the start button, and the break and at the same time he tapped on the module and my car started. we were able to drive it home thankfully without calling a tow truck. 100% without a doubt that is the problem with my car and it will need replaced. i am scared to drive my car anywhere because i don't want to get stranded somewhere. i started my car the next morning and it did start, who knows how long it will last until the part fails again. i will need this replaced but really feel as through nissan should be doing something about this problem due to the hundreds of people with the very same problem. *tr
02/17/201378000
 Car was driving perfectly fine, parked at a friend's house for 2 hours and then got in it to leave and it wouldn't start. the key warning light was on, and the lights on the dash indicated that the key was not in the car even though it was in the ignition hole. after speaking with the technician, it is the steering lock mechanism and needs to be replaced. my issue is that there was no warning at all, it was below 30 degrees outside and i was unable to get my children home. were i not at a friend's house, i would have been stranded somewhere with two small children in the middle of winter. there was no warning at all that this was going to happen, no warning lights, no signals to indicate to me that something needing replacing or fixing. and it's an $800 dollar fix with parts and labor... there needs to be a recall, this is ridiculous. apparently this happens after about 2-3 years in this year make and model.
02/14/2013500001
 The key warning light appeared on the dash; replaced batteries in both of the keys and the warning light disappeared. one week later, with no additional problems or warning, i parked the car to go to a doctor appointment and when i returned less than 1 hour later, i was able to get into the car, but the brake would not depress, the steering wheel would not lock, and the car would not start. car will not go into accessory mode either nor does the other key start the car. *tr
02/19/201344000
 I purchased this used 2009 nissan altima from a dealer in my local town. when i bought the vehicle it had around 36-38,000 miles on it (can't remember at this time). had the vehicle for a little over a year, i do regular maintenance on it and have had no problems. i drive this vehicle approx 100 miles a week, and when i went to leave work the other day the vehicle wouldn't turn on. the intelligence key battery was charged, the battery for the car was charge, i unhooked the battery and reset it, still nothing. the vehicle was in park and i couldn't do anything to get it to turn on. i towed it to the local dealership who ran a diagnostic and said it was the, steering lock control unit which would cost $717 for part and labor along with a $70 diagnostic fee. i was lucky i wasn't stranded in a bad area or without a way to reach someone. they need to recall this part, too many incidents with this part in nissan vehicles.
01/25/201327000
 Tl - the contact owns a 2009 nissan altima. the contact stated that she attempted to start the vehicle but to no avail. the key warning icon was also illuminated. the vehicle was towed to a private mechanic, who diagnosed that the steering lock control unit failed and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the approximate failure mileage was 27,000 and the current mileage was 27,291. kmj
02/19/201350000
 Tl-the contact owns a 2009 nissan altima. the contact stated that after several attempts, the vehicle failed to start. the vehicle was towed to an authorized dealer for diagnosis. the technician stated that the steering assembly needed to be replaced. the part was on back order and the vehicle would be repaired upon the arrival of the part. the manufacturer was notified of the problem. the approximate failure mileage was 50,000. mah
02/17/2013117000
 Tl-the contact owns a 2009 nissan altima. the contact stated that when trying to start the vehicle, a warning erroneously appeared stating that the steering was locked. the vehicle was later towed to a dealer. after diagnosis, they advised him that a switch in the steering column malfunctioned and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and they advised him that the parts were on back order. the failure and current mileages were approximately 117,000. the vin was unavailable. mah
02/18/201336000
 Tl-the contact owns a 2009 nissan altima. the contact stated that the key warning light illuminated and the vehicle failed to start. the vehicle was later towed to the dealer where it was found that the steering lock control unit failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure and current mileages were approximately 36,000. mah
02/13/201356000
 Tl- the contact owns a 2009 nissan altima. the contact stated that all attempts to start the vehicle failed. the vehicle was towed to the dealer for inspection where it was found that the steering column needed to be replaced. the vehicle was repaired. the manufacturer was notified but provided no assistance. the failure mileage was 56,000. the vin was unavailable. mah
02/16/201328100
 Drove to a store about a mile from my home and when i came out the car would not start and the key warning light illuminated (car went into lock mode and it could not be reset). the vehicle was towed and the technician stated that the failure was located at the steering lock control unit. the steering lock control unit is being replaced and the cost is $918. the approximate failure mileage was 28,100.
02/14/201375000
 Leaving work to go to lunch and my altima wont start. push button start not responding and will not move from lock position. changed the battery to my car along with battery for key. still nothing. after doing research on the internet i found that my problem is the steering lock control module, which seems to be a big problem for several other people as well. my brother was able to locate the steering control module and held in the start button, and the break and at the same time he tapped on the module and my car started. we were able to drive it home thankfully without calling a tow truck. 100% without a doubt that is the problem with my car and it will need replaced. i am scared to drive my car anywhere because i dont want to get stranded somewhere. i started my car the next morning and it did start, who knows how long it will last until the part fails again. i will need this replaced but really feel as through nissan should be doing something about this problem due to the hundreds of people with the very same problem.
02/17/201378000
 Car was driving perfectly fine, parked at a friend's house for 2 hours and then got in it to leave and it wouldn't start. the key warning light was on, and the lights on the dash indicated that the key was not in the car even though it was in the ignition hole. after speaking with the technician, it is the steering lock mechanism and needs to be replaced. my issue is that there was no warning at all, it was below 30 degrees outside and i was unable to get my children home. were i not at a friend's house, i would have been stranded somewhere with two small children in the middle of winter. there was no warning at all that this was going to happen, no warning lights, no signals to indicate to me that something needing replacing or fixing. and it's an $800 dollar fix with parts and labor... there needs to be a recall, this is ridiculous. apparently this happens after about 2-3 years in this year make and model.
02/14/201350000
 The key warning light appeared on the dash; replaced batteries in both of the keys and the warning light disappeared. one week later, with no additional problems or warning, i parked the car to go to a doctor appointment and when i returned less than 1 hour later, i was able to get into the car, but the brake would not depress, the steering wheel would not lock, and the car would not start. car will not go into accessory mode either nor does the other key start the car.
02/19/201344000
 I purchased this used 2009 nissan altima from a dealer in my local town. when i bought the vehicle it had around 36-38,000 miles on it (can't remember at this time). had the vehicle for a little over a year, i do regular maintenance on it and have had no problems. i drive this vehicle approx 100 miles a week, and when i went to leave work the other day the vehicle wouldn't turn on. the intelligence key battery was charged, the battery for the car was charge, i unhooked the battery and reset it, still nothing. the vehicle was in park and i couldn't do anything to get it to turn on. i towed it to the local dealership who ran a diagnostic and said it was the, steering lock control unit which would cost $717 for part and labor along with a $70 diagnostic fee. i was lucky i wasn't stranded in a bad area or without a way to reach someone. they need to recall this part, too many incidents with this part in nissan vehicles.
01/25/201327000
 Tl - the contact owns 2009 nissan altima. the contact stated that she attempted to start the vehicle but it failed. also, the contact mentioned that the key warning light illuminated. the vehicle was towed to a private mechanic who diagnosed that the steering lock control unit failed and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the approximate failure 27,000 and current mileage was 27,291. dr
02/19/201350000
 Tl-the contact owns a 2009 nissan altima. the contact engaged the push button start ignition several times, however the engine failed to operate. the vehicle was towed to an authorized dealer for diagnosis. the technician stated the steering assembly would need to be replaced. the part was on back order and the the vehicle would be repaired upon the arrival of the part. the manufacturer was notified of the problem. the approximate failure mileage was 50,000. js
02/17/2013117000
 Tl-the contact owns a 2009 nissan altima. the contact stated that when trying to start the vehicle a warning appears stating that the steering was locked, when it was not. the vehicle was later towed to a dealer. after diagnosis they advised him that a switch in the steering column malfunctioned and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and they advised him that the parts were on back order. the failure and current mileages were approximately 117,000. the vin was unavailable. tb
02/18/201336000
 Tl-the contact owns a 2009 nissan altima. the contact stated that the key warning light illuminated and the vehicle failed to start. the vehicle was later towed to the dealer where it was found that the steering lock control unit failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure and current mileages were approximately 36,000. mah
02/13/201356000
 Tl- the contact owns a 2009 nissan altima. the contact stated that all attempts to start the vehicle failed. the vehicle was towed to the dealer for inspection where it was found that the steering column needed to be replaced. the vehicle was repaired. the manufacturer was notified but provided no assistance. the failure mileage was 56,000. the vin was unavailable. mah
02/16/201328100
 Drove to a store about a mile from my home and when i came out the car would not start and the key warning light illuminated (car went into lock mode and it could not be reset). the vehicle was towed and the technician stated that the failure was located at the steering lock control unit. the steering lock control unit is being replaced and the cost is $918. the approximate failure mileage was 28,100.
02/14/201375000
 Leaving work to go to lunch and my altima wont start. push button start not responding and will not move from lock position. changed the battery to my car along with battery for key. still nothing. after doing research on the internet i found that my problem is the steering lock control module, which seems to be a big problem for several other people as well. my brother was able to locate the steering control module and held in the start button, and the break and at the same time he tapped on the module and my car started. we were able to drive it home thankfully without calling a tow truck. 100% without a doubt that is the problem with my car and it will need replaced. i am scared to drive my car anywhere because i dont want to get stranded somewhere. i started my car the next morning and it did start, who knows how long it will last until the part fails again. i will need this replaced but really feel as through nissan should be doing something about this problem due to the hundreds of people with the very same problem.
02/17/201378000
 Car was driving perfectly fine, parked at a friend's house for 2 hours and then got in it to leave and it wouldn't start. the key warning light was on, and the lights on the dash indicated that the key was not in the car even though it was in the ignition hole. after speaking with the technician, it is the steering lock mechanism and needs to be replaced. my issue is that there was no warning at all, it was below 30 degrees outside and i was unable to get my children home. were i not at a friend's house, i would have been stranded somewhere with two small children in the middle of winter. there was no warning at all that this was going to happen, no warning lights, no signals to indicate to me that something needing replacing or fixing. and it's an $800 dollar fix with parts and labor... there needs to be a recall, this is ridiculous. apparently this happens after about 2-3 years in this year make and model.
02/14/201350000
 The key warning light appeared on the dash; replaced batteries in both of the keys and the warning light disappeared. one week later, with no additional problems or warning, i parked the car to go to a doctor appointment and when i returned less than 1 hour later, i was able to get into the car, but the brake would not depress, the steering wheel would not lock, and the car would not start. car will not go into accessory mode either nor does the other key start the car.
02/18/201336000
 Tl-the contact owns a 2009 nissan altima. the contact stated that while driving at various speeds the key warning light illuminated. after trying to restart the vehicle it would not. the vehicle was later towed to the dealer. after diagnosis they advised her that the steering lock control unit failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure and current mileages were approximately 36,000. tb
02/13/201356000
 Tl-the contact owns a 2009 nissan altima. the contact stated that she attempted to start the vehicle but it failed. the vehicle was towed to the dealer for inpsection and they stated that the steering column needed to be replaced. the vehicle was repaired. the manufacturer was notified but provided no assistance. the failure mileage was 56,000. the vin was unavailable. ap
02/16/201328100
 Drove to a store about a mile from my home and when i came out the car would not start and the key warning light illuminated (car went into lock mode and it could not be reset). the vehicle was towed and the technician stated that the failure was located at the steering lock control unit. the steering lock control unit is being replaced and the cost is $918. the approximate failure mileage was 28,100.
02/14/201375000
 Leaving work to go to lunch and my altima wont start. push button start not responding and will not move from lock position. changed the battery to my car along with battery for key. still nothing. after doing research on the internet i found that my problem is the steering lock control module, which seems to be a big problem for several other people as well. my brother was able to locate the steering control module and held in the start button, and the break and at the same time he tapped on the module and my car started. we were able to drive it home thankfully without calling a tow truck. 100% without a doubt that is the problem with my car and it will need replaced. i am scared to drive my car anywhere because i dont want to get stranded somewhere. i started my car the next morning and it did start, who knows how long it will last until the part fails again. i will need this replaced but really feel as through nissan should be doing something about this problem due to the hundreds of people with the very same problem.
02/17/201378000
 Car was driving perfectly fine, parked at a friend's house for 2 hours and then got in it to leave and it wouldn't start. the key warning light was on, and the lights on the dash indicated that the key was not in the car even though it was in the ignition hole. after speaking with the technician, it is the steering lock mechanism and needs to be replaced. my issue is that there was no warning at all, it was below 30 degrees outside and i was unable to get my children home. were i not at a friend's house, i would have been stranded somewhere with two small children in the middle of winter. there was no warning at all that this was going to happen, no warning lights, no signals to indicate to me that something needing replacing or fixing. and it's an $800 dollar fix with parts and labor... there needs to be a recall, this is ridiculous. apparently this happens after about 2-3 years in this year make and model.
02/14/201350000
 The key warning light appeared on the dash; replaced batteries in both of the keys and the warning light disappeared. one week later, with no additional problems or warning, i parked the car to go to a doctor appointment and when i returned less than 1 hour later, i was able to get into the car, but the brake would not depress, the steering wheel would not lock, and the car would not start. car will not go into accessory mode either nor does the other key start the car.
02/05/201350137
 Drove my car to an appt and when i came out it wouldn't start. tried jumping battery, did not work. changed the battery in key fob and it still didn't work. i brought my back-up key over to the car and that one did not work either. had it towed to the nissan dealer and they diagnosed it as the steering wheel mechanism and the part was on a 7-10 day back order. i paid an additional $50 to expedite the part. it took 7 days to get my car repaired. i contacted nissan usa, described the situation and sent them a hyperlink that had anecdotes of steering issues from other 09 altima owners and requested that they cover the repair. someone from nissan called me and i returned his call 2 times without a return call. on the third message i and told him i would escalate the call if i did not hear back from him. that prompted him to return my call and he stated they would not cover the cost because i don't take my car to nissan for scheduled service. i told him i was not going to rest until i get nissan to cover this and he basically told me he had the final say. i am contacting my local news station and my state ag for resolution. please do the same! i am out $960 for the repair.
01/21/201340000
 Drove to work in the morning, parked my nissan altima in the parking lot. when i went to leave for lunch the car would not start. the brake was extremely stiff and pushing the start button did nothing. i called the local nissan dealer - they immediatly thought it could be the steering lock module if that was it i would have to have it towed. once towed to the dealership they confirmed it was the steering wheel lock module had malfuntioned. they admitted they have seen 4 others in just this month for the same issue. the part was ordered and should have arrived in 3 business days. after a week i was notified the part is on back order and they do not know when they will have it in to fix my car. i contacted nissan consumer affairs to ask for help, they declined stating it is all a case by case basis they won't help to pay for the part, repair or a rental car. it has now been 23 days and they still don't know when or if they will get a part to fix my car. i am stranded without a means to get to and from work. nissan needs to recall this part or help cover the costs for those affected. after extensive research there are tons of people going through the same issue. the same part was recalled for the nissan gtr why not own up to your crappy part and take care of the customers.
02/11/2013410001
 I just wanted to let the people know that there is no guarantee that the new steering lock mechanism that is placed in your car will not malfunction. i picked my car up from the dealership after having the part repaired at the cost of 1055.00 not including towing and wasn't even home 40 minutes before the same thing occurred again and the car had to be towed back to the dealership to be repaired again. i'm now finding out that the replacement part is not a newly manufactured part without the defect making the probability of having to deal with situation again very high and of course the nissan corp. is still acting like there is no problem at all. please people call your attorney general news stations and whoever you think will listen because the more waves we make forces nissan to recall this part. *tr
02/07/201344000
 Tl* the contact owns a 2009 nissan altima. the contact stated that while driving 20 mph, the vehicle stalled and the brakes also became stiff. the key symbol on the dashboard also illuminated. the contact replaced the battery but the vehicle did not start. the vehicle was towed to a dealer for diagnosis and the contact was informed that the steering lock assembly would need to be replaced. the manufacturer was notified and stated that they may assist in the cost of repair. the contact was awaiting a final decision. the vehicle had not been repaired. the failure and current mileage was 44,000.
02/05/201344000
 Tl* the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start. the failure recurred numerous times. the vehicle was taken to the dealer for diagnosis where the contact was informed that the steering lock assembly would need to be replaced. the contact was also advised that the part needed to complete the repair was on a national back order. the manufacturer was notified but no assistance was offered. the vehicle was not repaired. the failure and current mileage was 44,000.
02/09/20131
 On saturday morning, my wife took my son to the library, the car started with no issues, when they left the library she could not start the car. she called me to come help her, we changed the batteries in the key fob, i tried to jump-start the car, i checked the fuses, but it would not start. i made sure the fob was still communicating with the car by pressing the buttons and everything seemed to be working fine. finally, after trying everything i could, we called the nissan dealership, and they had us tow the car to them, and said they would not get to it until monday. well monday morning comes and they called my wife to tell her the steering lock unit failed, and it would cost ~$1000 to replace. of course i am ticked so i decide to research this issue and realize it is very common in the 2009 altima?s, which makes me even more ticked, because nissan doesn't seem to care if they leave my wife and son stranded because they built their car using garbage parts. and yes they know because, more times than not, this part is out of stock and the newer cars don't use it. so this sounds like a very nasty scam by nissan. i have sent letters to my state's attorney general, nissan motor company, and this database...we need a recall. stand behind your product! *tr
02/05/201350137
 Drove my car to an appt and when i came out it wouldn't start. tried jumping battery, did not work. changed the battery in key fob and it still didn't work. i brought my back-up key over to the car and that one did not work either. had it towed to the nissan dealer and they diagnosed it as the steering wheel mechanism and the part was on a 7-10 day back order. i paid an additional $50 to expedite the part. it took 7 days to get my car repaired. i contacted nissan usa, described the situation and sent them a hyperlink that had anecdotes of steering issues from other 09 altima owners and requested that they cover the repair. someone from nissan called me and i returned his call 2 times without a return call. on the third message i and told him i would escalate the call if i did not hear back from him. that prompted him to return my call and he stated they would not cover the cost because i don't take my car to nissan for scheduled service. i told him i was not going to rest until i get nissan to cover this and he basically told me he had the final say. i am contacting my local news station and my state ag for resolution. please do the same! i am out $960 for the repair.
01/21/201340000
 Drove to work in the morning, parked my nissan altima in the parking lot. when i went to leave for lunch the car would not start. the brake was extremely stiff and pushing the start button did nothing. i called the local nissan dealer - they immediatly thought it could be the steering lock module if that was it i would have to have it towed. once towed to the dealership they confirmed it was the steering wheel lock module had malfuntioned. they admitted they have seen 4 others in just this month for the same issue. the part was ordered and should have arrived in 3 business days. after a week i was notified the part is on back order and they do not know when they will have it in to fix my car. i contacted nissan consumer affairs to ask for help, they declined stating it is all a case by case basis they won't help to pay for the part, repair or a rental car. it has now been 23 days and they still don't know when or if they will get a part to fix my car. i am stranded without a means to get to and from work. nissan needs to recall this part or help cover the costs for those affected. after extensive research there are tons of people going through the same issue. the same part was recalled for the nissan gtr why not own up to your crappy part and take care of the customers.
02/11/201341000
 I just wanted to let the people know that there is no guarantee that the new steering lock mechanism that is placed in your car will not malfunction. i picked my car up from the dealership after having the part repaired at the cost of 1055.00 not including towing and wasn't even home 40 minutes before the same thing occured again and the car had to be towed back to the dealership to be repaired again. i'm now finding out that the replacement part is not a newly manufactured part without the defect making the probability of having to deal with situation again very high and of course the nissan corp. is still acting like there is no problem at all. please people call your attorney general news stations and whoever you think will listen because the more waves we make forces nissan to recall this part
02/07/201344000
 Tl- the contact owns a 2009 nissan altima. the contact stated that while driving 20 mph, the vehicle stalled and the brakes also became stiff. the key symbol on the dashboard also illuminated. the contact replaced the battery but the vehicle did not start. the vehicle was towed to a dealer for diagnosis and the contact was informed that the steering lock assembly would need to be replaced. the manufacturer was notified and stated that they may assist in the cost of repair. the contact was awaiting a final decision. the vehicle had not been repaired. the failure and current mileage was 44,000. mah
02/05/201344000
 Tl- the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start. the failure recurred numerous times. the vehicle was taken to the dealer for diagnosis where the contact was informed that the steering lock assembly would need to be replaced. the contact was also advised that the part needed to complete the repair was on a national back order. the manufacturer was notified but no assistance was offered. the vehicle was not repaired. the failure and current mileage was 44,000. kmj
02/09/2013
 On saturday morning, my wife took my son to the library, the car started with no issues, when they left the library she could not start the car. she called me to come help her, we changed the batteries in the key fob, i tried to jump-start the car, i checked the fuses, but it would not start. i made sure the fob was still communicating with the car by pressing the buttons and everything seemed to be working fine. finally, after trying everything i could, we called the nissan dealership, and they had us tow the car to them, and said they would not get to it until monday. well monday morning comes and they called my wife to tell her the steering lock unit failed, and it would cost ~$1000 to replace. of course i am ticked so i decide to research this issue and realize it is very common in the 2009 altima
01/22/2013340001
 Wife's 2009 altima would not start. as others have stated, the little key light on the dash lit up. we had the car towed to our dealer, and they told us the steering lock control had failed. having no choice, we then ordered the part, only then to find out that it was on back order and they could not estimate when the part would be available. the estimated repair bill was going to be about $750. when i got home that evening, i searched the internet and was amazed at how many cases exactly like ours are occurring. the next morning, i filed a formal complaint with nissan of north america. they have put all owners of 2009's in jeopardy and obviously knew there was a problem as the part was changed out in late year 2010 cars built. our final results are better than most of the others we have read about. between nissan and our dealer, they covered the repair which was done as the part did arrive, as well as our car rental while the dealer had the vehicle. my advise is to file a formal complaint like we did and to be persistent. an attorney i know said we should contact the state attorney general and/or the local tv stations trouble shooters, because publicity and legal action are exactly what nissan doesn't want. *tr
01/21/201340000
 Drove to work in the morning, parked my nissan altima in the parking lot. when i went to leave for lunch the car would not start. the brake was extremely stiff and pushing the start button did nothing. i called the local nissan dealer - they immediatly thought it could be the steering lock module if that was it i would have to have it towed. once towed to the dealership they confirmed it was the steering wheel lock module had malfuntioned. they admitted they have seen 4 others in just this month for the same issue. the part was ordered and should have arrived in 3 business days. after a week i was notified the part is on back order and they do not know when they will have it in to fix my car. i contacted nissan consumer affairs to ask for help, they declined stating it is all a case by case basis they won't help to pay for the part, repair or a rental car. it has now been 23 days and they still don't know when or if they will get a part to fix my car. i am stranded without a means to get to and from work. nissan needs to recall this part or help cover the costs for those affected. after extensive research there are tons of people going through the same issue. the same part was recalled for the nissan gtr why not own up to your crappy part and take care of the customers.
02/11/201341000
 I just wanted to let the people know that there is no guarantee that the new steering lock mechanism that is placed in your car will not malfunction. i picked my car up from the dealership after having the part repaired at the cost of 1055.00 not including towing and wasn't even home 40 minutes before the same thing occured again and the car had to be towed back to the dealership to be repaired again. i'm now finding out that the replacement part is not a newly manufactured part without the defect making the probability of having to deal with situation again very high and of course the nissan corp. is still acting like there is no problem at all. please people call your attorney general news stations and whoever you think will listen because the more waves we make forces nissan to recall this part
02/07/201344000
 Tl- the contact owns a 2009 nissan altima. the contact stated that while driving 20 mph, the vehicle stalled and the brakes also became stiff. the key symbol on the dashboard also illuminated. the contact replaced the battery but the vehicle did not start. the vehicle was towed to a dealer for diagnosis and the contact was informed that the steering lock assembly would need to be replaced. the manufacturer was notified and stated that they may assist in the cost of repair. the contact was awaiting a final decision. the vehicle had not been repaired. the failure and current mileage was 44,000. mah
02/05/201344000
 Tl- the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start. the failure recurred numerous times. the vehicle was taken to the dealer for diagnosis where the contact was informed that the steering lock assembly would need to be replaced. the contact was also advised that the part needed to complete the repair was on a national back order. the manufacturer was notified but no assistance was offered. the vehicle was not repaired. the failure and current mileage was 44,000. kmj
02/09/2013
 On saturday morning, my wife took my son to the library, the car started with no issues, when they left the library she could not start the car. she called me to come help her, we changed the batteries in the key fob, i tried to jump-start the car, i checked the fuses, but it would not start. i made sure the fob was still communicating with the car by pressing the buttons and everything seemed to be working fine. finally, after trying everything i could, we called the nissan dealership, and they had us tow the car to them, and said they would not get to it until monday. well monday morning comes and they called my wife to tell her the steering lock unit failed, and it would cost ~$1000 to replace. of course i am ticked so i decide to research this issue and realize it is very common in the 2009 altima
01/22/2013340001
 Wife's 2009 altima would not start. as others have stated, the little key light on the dash lit up. we had the car towed to our dealer, and they told us the steering lock control had failed. having no choice, we then ordered the part, only then to find out that it was on back order and they could not estimate when the part would be available. the estimated repair bill was going to be about $750. when i got home that evening, i searched the internet and was amazed at how many cases exactly like ours are occurring. the next morning, i filed a formal complaint with nissan of north america. they have put all owners of 2009's in jeopardy and obviously knew there was a problem as the part was changed out in late year 2010 cars built. our final results are better than most of the others we have read about. between nissan and our dealer, they covered the repair which was done as the part did arrive, as well as our car rental while the dealer had the vehicle. my advise is to file a formal complaint like we did and to be persistent. an attorney i know said we should contact the state attorney general and/or the local tv stations trouble shooters, because publicity and legal action are exactly what nissan doesn't want. *tr
02/05/2013262001
 The vehicle had no problems driving into work in the morning. end of work day, return to the car to find out that it wouldn't start. the amber light with intelligent key logo had turned on and the vehicle was immobilized. checked the battery of the intelligent key and it was perfectly operational. check batter of the car, and it was working fine as well. since the car wouldn't start, no other option but to call for towing service. spent hours in the cold waiting for the truck. the following day nissan service ran a diagnostic and determined there was electrical problem that triggered the vehicle immobilizer and needed steering lock unit replacement. parts and labor and tow cost over $900. the nissan mechanic hinted at the problem being a manufacturing defect, but refused to say it directly as it puts nissan liable. part is strategically not covered under warranty. found out from the nissan folks that numerous cars came in with the same problem. got onto the internet and found so many more nissan altima owners with the same problem. clearly a manufacturing defect and nissan needs to recall the part and fix it for all affected users of the car. i am happy that this happened while my vehicle was stationary. i think this is very dangerous if it were to happening while driving. i request nhtsa to investigate this problem asap and help to issue a recall for several hundreds (maybe thousands) of user affected. nobody wants to lose their hard earned money for no fault of theirs. *tr
02/06/2013260001
 On a regular day, i drove my car to work in the morning. and it was parked at my workplace parking lot (luckily). in the evening, my keyless entry got me inside the car. but the brakes wouldn't engage and ofcourse, the push button wouldn't start the car. there is an amber light with a key sign inside it flashing on my dash screen. lights would turn on so i was convinced it must not be the battery. when i looked it up in the car manual, it's supposedly an intelligent key sign. since it was around 7:30pm, i couldn't get it towed immediately to the dealer workshop since they were closed. the next morning, i got it towed and the dealer workshop diagnosed it as steering wheel lock unit needs to be replaced and it would cost a whopping $850 (not including towing). not just that, the part is back-ordered! so my car is in the workshop indefinitely as of now! i bought this car from a certified pre-owned dealer just six months ago and i have the seven year limited warranty on it too. the workshop said that this is not something my warranty can cover! my current mileage is 26000. and nissan is supposed to be reliable? this problem is not something i have brought to my car and when i researched it on this very website, hundreds of other nissan altima users have the same problem. this is clearly a manufacturing defect and i truly hope nissan address this problem asap and reimburse our hard earned money. *tr
02/06/2013738001
 I parked the car and locked it with intelligent key. came back, was able to enter the car without any problems, used the key to unlock the doors. while inside, the dashboard had two warning lights on: key light(yellow) to the far left corner and flashing security light(red) to the far right. the car would not start. ignition button is on lock and the steering is stiff unable to turn. engine seems to be locked, no other lights are on. i have tried everything by the owner's manual and nothing works. i called the dealers and they told me that i would have to get it towed to the dealer and quoted me $600 to fix the problem, parts will take a couple of days, no guarantee problem will not happen again. for a recent bought vehicle, there are many issues with the car's intelligent key and in this case i have been left stranded in the middle of nowhere. towing charges and everything will make amount close to $1000. *tr
02/11/201341000
 I just wanted to let the people know that there is no guarantee that the new steering lock mechanism that is placed in your car will not malfunction. i picked my car up from the dealership after having the part repaired at the cost of 1055.00 not including towing and wasn't even home 40 minutes before the same thing occured again and the car had to be towed back to the dealership to be repaired again. i'm now finding out that the replacement part is not a newly manufactured part without the defect making the probability of having to deal with situation again very high and of course the nissan corp. is still acting like there is no problem at all. please people call your attorney general news stations and whoever you think will listen because the more waves we make forces nissan to recall this part
02/07/201344000
 Tl- the contact owns a 2009 nissan altima. the contact stated while driving 20 mph the vehicle stalled. the brake also became stiff. the key symbol on the dashboard began to illuminate. the contact replaced the battery but the vehicle would not start. the vehicle was towed to a dealer for diagnosis and was informed the steering lock assembly would need to be replaced. the manufacturer was notified and stated that they may assist in the cost of repair. the contact was awaiting a final decision. the vehicle had not been repaired. the failure and current mileage was 44,000. dt
02/05/201344000
 Tl- the contact owns a 2009 nissan altima. the contact stated that he attempted to start the vehicle but it would not start. he was left stranded. the failure recurred numerous times. the vehicle was taken to a dealer for diagnosis and was informed the steering lock assembly would need to be replaced. they also stated the part was on national back order. the manufacturer was notified but no assistance was offered. the vehicle had not been repaired. the failure and current mileage was 44,000. dt
02/09/2013
 On saturday morning, my wife took my son to the library, the car started with no issues, when they left the library she could not start the car. she called me to come help her, we changed the batteries in the key fob, i tried to jump-start the car, i checked the fuses, but it would not start. i made sure the fob was still communicating with the car by pressing the buttons and everything seemed to be working fine. finally, after trying everything i could, we called the nissan dealership, and they had us tow the car to them, and said they would not get to it until monday. well monday morning comes and they called my wife to tell her the steering lock unit failed, and it would cost ~$1000 to replace. of course i am ticked so i decide to research this issue and realize it is very common in the 2009 altima
01/22/201334000
 Wife's 2009 altima would not start. as others have stated, the little key light on the dash lit up. we had the car towed to our dealer, and they told us the steering lock control had failed. having no choice, we then ordered the part, only then to find out that it was on back order and they could not estimate when the part would be available. the estimated repair bill was going to be about $750. when i got home that evening, i searched the internet and was amazed at how many cases exactly like ours are occurring. the next morning, i filed a formal complaint with nissan of north america. they have put all owners of 2009's in jeopardy and obviously knew there was a problem as the part was changed out in late year 2010 cars built. our final results are better than most of the others we have read about. between nissan and our dealer, they covered the repair which was done as the part did arrive, as well as our car rental while the dealer had the vehicle. my advise is to file a formal complaint like we did and to be persistent. an attorney i know said we should contact the state attorney general and/or the local tv stations trouble shooters, because publicity and legal action are exactly what nissan doesn't want.
02/05/201326200
 The vehicle had no problems driving into work in the morning. end of work day, return to the car to find out that it wouldn't start. the amber light with intelligent key logo had turned on and the vehicle was immobilized. checked the battery of the intelligent key and it was perfectly operational. check batter of the car, and it was working fine as well. since the car wouldn't start, no other option but to call for towing service. spent hours in the cold waiting for the truck. the following day nissan service ran a diagnostic and determined there was electrical problem that triggered the vehicle immobilizer and needed steering lock unit replacement. parts and labor and tow cost over $900. the nissan mechanic hinted at the problem being a manufacturing defect, but refused to say it directly as it puts nissan liable. part is strategically not covered under warranty. found out from the nissan folks that numerous cars came in with the same problem. got onto the internet and found so many more nissan altima owners with the same problem. clearly a manufacturing defect and nissan needs to recall the part and fix it for all affected users of the car. i am happy that this happened while my vehicle was stationary. i think this is very dangerous if it were to happening while driving. i request nhtsa to investigate this problem asap and help to issue a recall for several hundreds (maybe thousands) of user affected. nobody wants to lose their hard earned money for no fault of theirs.
02/06/201326000
 On a regular day, i drove my car to work in the morning. and it was parked at my workplace parking lot (luckily). in the evening, my keyless entry got me inside the car. but the brakes wouldn't engage and ofcourse, the push button wouldn't start the car. there is an amber light with a key sign inside it flashing on my dash screen. lights would turn on so i was convinced it must not be the battery. when i looked it up in the car manual, it's supposedly an intelligent key sign. since it was around 7:30pm, i couldn't get it towed immediately to the dealer workshop since they were closed. the next morning, i got it towed and the dealer workshop diagnosed it as steering wheel lock unit needs to be replaced and it would cost a whopping $850 (not including towing). not just that, the part is back-ordered! so my car is in the workshop indefinitely as of now! i bought this car from a certified pre-owned dealer just six months ago and i have the seven year limited warranty on it too. the workshop said that this is not something my warranty can cover! my current mileage is 26000. and nissan is supposed to be reliable? this problem is not something i have brought to my car and when i researched it on this very website, hundreds of other nissan altima users have the same problem. this is clearly a manufacturing defect and i truly hope nissan address this problem asap and reimburse our hard earned money.
02/06/201373800
 I parked the car and locked it with intelligent key. came back, was able to enter the car without any problems, used the key to unlock the doors. while inside, the dashboard had two warning lights on: key light(yellow) to the far left corner and flashing security light(red) to the far right. the car would not start. ignition button is on lock and the steering is stiff unable to turn. engine seems to be locked, no other lights are on. i have tried everything by the owner's manual and nothing works. i called the dealers and they told me that i would have to get it towed to the dealer and quoted me $600 to fix the problem, parts will take a couple of days, no guarantee problem will not happen again. for a recent bought vehicle, there are many issues with the car's intelligent key and in this case i have been left stranded in the middle of nowhere. towing charges and everything will make amount close to $1000.
01/31/201350126
 Tl- contact owns a 2009 nissan altima. the contact stated that when he attempted start the vehicle, the engine failed to start. the vehicle was taken to the dealer where a diagnostic was performed. the failure was located at the steering assembly. the dealer replaced the steering assembly. the failure mileage was 50,126 and the current mileage was 50,400. mah
02/09/2013
 On saturday morning, my wife took my son to the library, the car started with no issues, when they left the library she could not start the car. she called me to come help her, we changed the batteries in the key fob, i tried to jump-start the car, i checked the fuses, but it would not start. i made sure the fob was still communicating with the car by pressing the buttons and everything seemed to be working fine. finally, after trying everything i could, we called the nissan dealership, and they had us tow the car to them, and said they would not get to it until monday. well monday morning comes and they called my wife to tell her the steering lock unit failed, and it would cost ~$1000 to replace. of course i am ticked so i decide to research this issue and realize it is very common in the 2009 altima
01/22/201334000
 Wife's 2009 altima would not start. as others have stated, the little key light on the dash lit up. we had the car towed to our dealer, and they told us the steering lock control had failed. having no choice, we then ordered the part, only then to find out that it was on back order and they could not estimate when the part would be available. the estimated repair bill was going to be about $750. when i got home that evening, i searched the internet and was amazed at how many cases exactly like ours are occurring. the next morning, i filed a formal complaint with nissan of north america. they have put all owners of 2009's in jeopardy and obviously knew there was a problem as the part was changed out in late year 2010 cars built. our final results are better than most of the others we have read about. between nissan and our dealer, they covered the repair which was done as the part did arrive, as well as our car rental while the dealer had the vehicle. my advise is to file a formal complaint like we did and to be persistent. an attorney i know said we should contact the state attorney general and/or the local tv stations trouble shooters, because publicity and legal action are exactly what nissan doesn't want.
02/05/201326200
 The vehicle had no problems driving into work in the morning. end of work day, return to the car to find out that it wouldn't start. the amber light with intelligent key logo had turned on and the vehicle was immobilized. checked the battery of the intelligent key and it was perfectly operational. check batter of the car, and it was working fine as well. since the car wouldn't start, no other option but to call for towing service. spent hours in the cold waiting for the truck. the following day nissan service ran a diagnostic and determined there was electrical problem that triggered the vehicle immobilizer and needed steering lock unit replacement. parts and labor and tow cost over $900. the nissan mechanic hinted at the problem being a manufacturing defect, but refused to say it directly as it puts nissan liable. part is strategically not covered under warranty. found out from the nissan folks that numerous cars came in with the same problem. got onto the internet and found so many more nissan altima owners with the same problem. clearly a manufacturing defect and nissan needs to recall the part and fix it for all affected users of the car. i am happy that this happened while my vehicle was stationary. i think this is very dangerous if it were to happening while driving. i request nhtsa to investigate this problem asap and help to issue a recall for several hundreds (maybe thousands) of user affected. nobody wants to lose their hard earned money for no fault of theirs.
02/06/201326000
 On a regular day, i drove my car to work in the morning. and it was parked at my workplace parking lot (luckily). in the evening, my keyless entry got me inside the car. but the brakes wouldn't engage and ofcourse, the push button wouldn't start the car. there is an amber light with a key sign inside it flashing on my dash screen. lights would turn on so i was convinced it must not be the battery. when i looked it up in the car manual, it's supposedly an intelligent key sign. since it was around 7:30pm, i couldn't get it towed immediately to the dealer workshop since they were closed. the next morning, i got it towed and the dealer workshop diagnosed it as steering wheel lock unit needs to be replaced and it would cost a whopping $850 (not including towing). not just that, the part is back-ordered! so my car is in the workshop indefinitely as of now! i bought this car from a certified pre-owned dealer just six months ago and i have the seven year limited warranty on it too. the workshop said that this is not something my warranty can cover! my current mileage is 26000. and nissan is supposed to be reliable? this problem is not something i have brought to my car and when i researched it on this very website, hundreds of other nissan altima users have the same problem. this is clearly a manufacturing defect and i truly hope nissan address this problem asap and reimburse our hard earned money.
02/06/201373800
 I parked the car and locked it with intelligent key. came back, was able to enter the car without any problems, used the key to unlock the doors. while inside, the dashboard had two warning lights on: key light(yellow) to the far left corner and flashing security light(red) to the far right. the car would not start. ignition button is on lock and the steering is stiff unable to turn. engine seems to be locked, no other lights are on. i have tried everything by the owner's manual and nothing works. i called the dealers and they told me that i would have to get it towed to the dealer and quoted me $600 to fix the problem, parts will take a couple of days, no guarantee problem will not happen again. for a recent bought vehicle, there are many issues with the car's intelligent key and in this case i have been left stranded in the middle of nowhere. towing charges and everything will make amount close to $1000.
01/31/201350126
 Tl- contact owns a 2009 nissan altima. the contact stated that when he attempted start the vehicle, the engine failed to start. the vehicle was taken to the dealer where a diagnostic was performed. the failure was located at the steering assembly. the dealer replaced the steering assembly. the failure mileage was 50,126 and the current mileage was 50,400. mah
01/18/2013481321
 I drove to work, and parked my car. 8 hours later, i got in my car to go home. tried starting it, but the key indicator light was on, the brake wouldn't push in, and the car wouldn't start. i had to have the car towed to the nissan dealership. they determined that the steering lock unit needed to be replaced. the part was on back order which seemed fishy to me, so i did some research. it seems that 100's of other nissan altima owners have had the same problem in the past year. nissan north america, inc informed me that there is no recall, and i should contact the national highway adminstration to have a recall put into affect. this could be a serious safety issue, and needs to be addressed. thankfully i was at work when this happened, but what if i was in the middle of nowhere, in the freezing cold, and my car wouldn't start. the steering lock unit should be recalled! i had to pay over $1,000 to have this part fixed, and since the part was on backorder, i didn't have a vehicle for an extended amount of time. please help the 100's of people affected by this faulty part!!! *tr
01/28/2013710001
 I had driven the car from home to the gas station approx. 5 miles from home. i turned the car off, filled the car with gas and upon starting the car to leave the car wouldn't start. a red key light came on in dash.car used to be towed to dealership. it was there that it was found to be a steering lock malfunction. that cost me a total of 1000.61. 402.50 in labor and 538.81 in parts plus tax and misc. the pats was on back order. i just got my car back after a week because the part was overnighted. otherwise they estimated me getting my car back after the 8th of feb. when asked about a recall i was told it was unknown but also that this part was unusual for backorder. *tr
01/22/201334000
 Wife's 2009 altima would not start. as others have stated, the little key light on the dash lit up. we had the car towed to our dealer, and they told us the steering lock control had failed. having no choice, we then ordered the part, only then to find out that it was on back order and they could not estimate when the part would be available. the estimated repair bill was going to be about $750. when i got home that evening, i searched the internet and was amazed at how many cases exactly like ours are occurring. the next morning, i filed a formal complaint with nissan of north america. they have put all owners of 2009's in jeopardy and obviously knew there was a problem as the part was changed out in late year 2010 cars built. our final results are better than most of the others we have read about. between nissan and our dealer, they covered the repair which was done as the part did arrive, as well as our car rental while the dealer had the vehicle. my advise is to file a formal complaint like we did and to be persistent. an attorney i know said we should contact the state attorney general and/or the local tv stations trouble shooters, because publicity and legal action are exactly what nissan doesn't want.
02/06/201373800
 I parked the car and locked it with intelligent key. came back, was able to enter the car without any problems, used the key to unlock the doors. while inside, the dashboard had two warning lights on: key light(yellow) to the far left corner and flashing security light(red) to the far right. the car would not start. ignition button is on lock and the steering is stiff unable to turn. engine seems to be locked, no other lights are on. i have tried everything by the owner's manual and nothing works. i called the dealers and they told me that i would have to get it towed to the dealer and quoted me $600 to fix the problem, parts will take a couple of days, no guarantee problem will not happen again. for a recent bought vehicle, there are many issues with the car's intelligent key and in this case i have been left stranded in the middle of nowhere. towing charges and everything will make amount close to $1000.
01/28/201371000
 I had driven the car from home to the gas station approx. 5 miles from home. i turned the car off, filled the car with gas and upon starting the car to leave the car wouldn't start. a red key light came on in dash.car used to be towed to dealership. it was there that it was found to be a steering lock malfunction. that cost me a total of 1000.61. 402.50 in labor and 538.81 in parts plus tax and misc. the pats was on back order. i just got my car back after a week because the part was overnighted. otherwise they estimated me getting my car back after the 8th of feb. when asked about a recall i was told it was unknown but also that this part was unusual for backorder.
01/22/201334000
 Wife's 2009 altima would not start. as others have stated, the little key light on the dash lit up. we had the car towed to our dealer, and they told us the steering lock control had failed. having no choice, we then ordered the part, only then to find out that it was on back order and they could not estimate when the part would be available. the estimated repair bill was going to be about $750. when i got home that evening, i searched the internet and was amazed at how many cases exactly like ours are occurring. the next morning, i filed a formal complaint with nissan of north america. they have put all owners of 2009's in jeopardy and obviously knew there was a problem as the part was changed out in late year 2010 cars built. our final results are better than most of the others we have read about. between nissan and our dealer, they covered the repair which was done as the part did arrive, as well as our car rental while the dealer had the vehicle. my advise is to file a formal complaint like we did and to be persistent. an attorney i know said we should contact the state attorney general and/or the local tv stations trouble shooters, because publicity and legal action are exactly what nissan doesn't want.
02/06/201326000
 On a regular day, i drove my car to work in the morning. and it was parked at my workplace parking lot (luckily). in the evening, my keyless entry got me inside the car. but the brakes wouldn't engage and ofcourse, the push button wouldn't start the car. there is an amber light with a key sign inside it flashing on my dash screen. lights would turn on so i was convinced it must not be the battery. when i looked it up in the car manual, it's supposedly an intelligent key sign. since it was around 7:30pm, i couldn't get it towed immediately to the dealer workshop since they were closed. the next morning, i got it towed and the dealer workshop diagnosed it as steering wheel lock unit needs to be replaced and it would cost a whopping $850 (not including towing). not just that, the part is back-ordered! so my car is in the workshop indefinitely as of now! i bought this car from a certified pre-owned dealer just six months ago and i have the seven year limited warranty on it too. the workshop said that this is not something my warranty can cover! my current mileage is 26000. and nissan is supposed to be reliable? this problem is not something i have brought to my car and when i researched it on this very website, hundreds of other nissan altima users have the same problem. this is clearly a manufacturing defect and i truly hope nissan address this problem asap and reimburse our hard earned money.
02/02/2013695811
 Car was found to not start. battery had power, no other obvious issues. car was inoperable for the weekend. towed vehicle to nissan dealership. battery tested low and was later replaced. however, the steering lock was found to be defective and needed to be replaced. battery replacement is understandable being that the car is more than 3 years old. lock steering mechanism however resulted in the car being inoperable. parts for the lock steering mechanism totaled $534.19 plus labor which totaled $282.88. total bill with new battery was $1,037.64. considering all failures listed on this page of this same part, a recall should be considered. nissan apparently has recalled other steering locks similar to this on gtr models. *tr
02/05/201326200
 The vehicle had no problems driving into work in the morning. end of work day, return to the car to find out that it wouldn't start. the amber light with intelligent key logo had turned on and the vehicle was immobilized. checked the battery of the intelligent key and it was perfectly operational. check batter of the car, and it was working fine as well. since the car wouldn't start, no other option but to call for towing service. spent hours in the cold waiting for the truck. the following day nissan service ran a diagnostic and determined there was electrical problem that triggered the vehicle immobilizer and needed steering lock unit replacement. parts and labor and tow cost over $900. the nissan mechanic hinted at the problem being a manufacturing defect, but refused to say it directly as it puts nissan liable. part is strategically not covered under warranty. found out from the nissan folks that numerous cars came in with the same problem. got onto the internet and found so many more nissan altima owners with the same problem. clearly a manufacturing defect and nissan needs to recall the part and fix it for all affected users of the car. i am happy that this happened while my vehicle was stationary. i think this is very dangerous if it were to happening while driving. i request nhtsa to investigate this problem asap and help to issue a recall for several hundreds (maybe thousands) of user affected. nobody wants to lose their hard earned money for no fault of theirs.
02/06/201326000
 On a regular day, i drove my car to work in the morning. and it was parked at my workplace parking lot (luckily). in the evening, my keyless entry got me inside the car. but the brakes wouldn't engage and ofcourse, the push button wouldn't start the car. there is an amber light with a key sign inside it flashing on my dash screen. lights would turn on so i was convinced it must not be the battery. when i looked it up in the car manual, it's supposedly an intelligent key sign. since it was around 7:30pm, i couldn't get it towed immediately to the dealer workshop since they were closed. the next morning, i got it towed and the dealer workshop diagnosed it as steering wheel lock unit needs to be replaced and it would cost a whopping $850 (not including towing). not just that, the part is back-ordered! so my car is in the workshop indefinitely as of now! i bought this car from a certified pre-owned dealer just six months ago and i have the seven year limited warranty on it too. the workshop said that this is not something my warranty can cover! my current mileage is 26000. and nissan is supposed to be reliable? this problem is not something i have brought to my car and when i researched it on this very website, hundreds of other nissan altima users have the same problem. this is clearly a manufacturing defect and i truly hope nissan address this problem asap and reimburse our hard earned money.
02/06/201373800
 I parked the car and locked it with intelligent key. came back, was able to enter the car without any problems, used the key to unlock the doors. while inside, the dashboard had two warning lights on: key light(yellow) to the far left corner and flashing security light(red) to the far right. the car would not start. ignition button is on lock and the steering is stiff unable to turn. engine seems to be locked, no other lights are on. i have tried everything by the owner's manual and nothing works. i called the dealers and they told me that i would have to get it towed to the dealer and quoted me $600 to fix the problem, parts will take a couple of days, no guarantee problem will not happen again. for a recent bought vehicle, there are many issues with the car's intelligent key and in this case i have been left stranded in the middle of nowhere. towing charges and everything will make amount close to $1000.
01/31/201350126
 Tl- contact owns a 2009 nissan altima. the contact stated that when he attempted start the vehicle, the engine failed to start. the vehicle was taken to the dealer where a diagnostic was performed. the failure was located at the steering assembly. the dealer replaced the steering assembly. the failure mileage was 50,126 and the current mileage was 50,400. mah
01/18/201348132
 I drove to work, and parked my car. 8 hours later, i got in my car to go home. tried starting it, but the key indicator light was on, the brake wouldn't push in, and the car wouldn't start. i had to have the car towed to the nissan dealership. they determined that the steering lock unit needed to be replaced. the part was on back order which seemed fishy to me, so i did some research. it seems that 100's of other nissan altima owners have had the same problem in the past year. nissan north america, inc informed me that there is no recall, and i should contact the national highway adminstration to have a recall put into affect. this could be a serious safety issue, and needs to be addressed. thankfully i was at work when this happened, but what if i was in the middle of nowhere, in the freezing cold, and my car wouldn't start. the steering lock unit should be recalled! i had to pay over $1,000 to have this part fixed, and since the part was on backorder, i didn't have a vehicle for an extended amount of time. please help the 100's of people affected by this faulty part!!!
01/28/201371000
 I had driven the car from home to the gas station approx. 5 miles from home. i turned the car off, filled the car with gas and upon starting the car to leave the car wouldn't start. a red key light came on in dash.car used to be towed to dealership. it was there that it was found to be a steering lock malfunction. that cost me a total of 1000.61. 402.50 in labor and 538.81 in parts plus tax and misc. the pats was on back order. i just got my car back after a week because the part was overnighted. otherwise they estimated me getting my car back after the 8th of feb. when asked about a recall i was told it was unknown but also that this part was unusual for backorder.
02/02/20131150001
 I was left stranded in the freezing rain/sleet this past saturday. after a couple of hours of trying everything, my car was placed on a roll back and took to a local garage. i was told it was the steering lock control unit and would be between $600-$800 dollars to get it fixed. i was also told the part was not in stock,so my mechanic will have to call daily to check on it. i'm furious at nissan. this is actually my 5th nissan to own. i will not purchase another one. *tr
02/02/2013695811
 Car was found to not start. battery had power, no other obvious issues. car was inoperable for the weekend. towed vehicle to nissan dealership. battery tested low and was later replaced. however, the steering lock was found to be defective and needed to be replaced. battery replacement is understandable being that the car is more than 3 years old. lock steering mechanism however resulted in the car being inoperable. parts for the lock steering mechanism totaled $534.19 plus labor which totaled $282.88. total bill with new battery was $1,037.64. considering all failures listed on this page of this same part, a recall should be considered. nissan apparently has recalled other steering locks similar to this on gtr models. *tr
01/24/201371996
 Tl* the contact owns a 2009 nissan altima. the contact stated that the key warning light illuminated and the vehicle failed to start. the vehicle was towed to the dealer. the technician stated that the failure was located at the steering lock control unit. the steering lock control unit was replaced. the manufacturer was made aware of the failure. the approximate failure mileage was 71,996 and the approximate current mileage was 72,000.
02/06/201373800
 I parked the car and locked it with intelligent key. came back, was able to enter the car without any problems, used the key to unlock the doors. while inside, the dashboard had two warning lights on: key light(yellow) to the far left corner and flashing security light(red) to the far right. the car would not start. ignition button is on lock and the steering is stiff unable to turn. engine seems to be locked, no other lights are on. i have tried everything by the owner's manual and nothing works. i called the dealers and they told me that i would have to get it towed to the dealer and quoted me $600 to fix the problem, parts will take a couple of days, no guarantee problem will not happen again. for a recent bought vehicle, there are many issues with the car's intelligent key and in this case i have been left stranded in the middle of nowhere. towing charges and everything will make amount close to $1000.
01/31/201350400
 Tl- contact owns a 2009 nissan altima. the contact t stated that when he attempted start the vehicle the engine did not start. the vehicle was taken to the dealer a diagnostic was performed the failure was located at the steering assembly. the dealer replaced the steering assembly. the vehicle was repaired. the failure mileage was 50,126 and the current mileage was 50,400. li
01/18/201348132
 I drove to work, and parked my car. 8 hours later, i got in my car to go home. tried starting it, but the key indicator light was on, the brake wouldn't push in, and the car wouldn't start. i had to have the car towed to the nissan dealership. they determined that the steering lock unit needed to be replaced. the part was on back order which seemed fishy to me, so i did some research. it seems that 100's of other nissan altima owners have had the same problem in the past year. nissan north america, inc informed me that there is no recall, and i should contact the national highway adminstration to have a recall put into affect. this could be a serious safety issue, and needs to be addressed. thankfully i was at work when this happened, but what if i was in the middle of nowhere, in the freezing cold, and my car wouldn't start. the steering lock unit should be recalled! i had to pay over $1,000 to have this part fixed, and since the part was on backorder, i didn't have a vehicle for an extended amount of time. please help the 100's of people affected by this faulty part!!!
01/28/201371000
 I had driven the car from home to the gas station approx. 5 miles from home. i turned the car off, filled the car with gas and upon starting the car to leave the car wouldn't start. a red key light came on in dash.car used to be towed to dealership. it was there that it was found to be a steering lock malfunction. that cost me a total of 1000.61. 402.50 in labor and 538.81 in parts plus tax and misc. the pats was on back order. i just got my car back after a week because the part was overnighted. otherwise they estimated me getting my car back after the 8th of feb. when asked about a recall i was told it was unknown but also that this part was unusual for backorder.
02/02/2013115000
 I was left stranded in the freezing rain/sleet this past saturday. after a couple of hours of trying everthing, my car was placed on a roll back and took to a local garage. i was told it was the steering lock control unit and would be between $600-$800 dollars to get it fixed. i was also told the part was not in stock,so my mechanic will have to call daily to check on it. i'm furious at nissan. this is actually my 5th nissan to own. i will not purchase another one.
02/02/201369581
 Car was found to not start. battery had power, no other obvious issues. car was inoperable for the weekend. towed vehicle to nissan dealership. battery tested low and was later replaced. however, the steering lock was found to be defecive and needed to be replaced. battery replacement is understandable being that the car is more than 3 years old. lock steering mechanism however resulted in the car being unoperable. parts for the lock steering mechanism totaled $534.19 plus labor which totaled $282.88. total bill with new battery was $1,037.64. considering all failures listed on this page of this same part, a recall should be considered. nissan apparently has recalled other steering locks similar to this on on gtr models.
01/24/201371996
 Tl* the contact owns a 2009 nissan altima. the contact stated that the key warning light illuminated and the vehicle failed to start. the vehicle was towed to the dealer. the technician stated that the failure was located at the steering lock control unit. the steering lock control unit was replaced. the manufacturer was made aware of the failure. the approximate failure mileage was 71,996 and the approximate current mileage was 72,000.
01/27/2013380001
 Last sunday my vehicle was unable to start with the fob key. had car towed to nissan and was told that it was the steering lock system. was told the part is on back order and will received in approx 3 wks. also, the cost would be $930 before tax. my car is 38,000 miles and no longer under warranty. because my windows were accidentally lowered due to someone holding down unlock button on fob and they were unable to close my windows since my car failed to start, they are also saying i have to pay a daily storage fee since they are unable to leave my car outside due to all the windows being down. *tr
01/15/2013751731
 Drove to work in the morning without any problems. tried to start my car at the end of the day. car would not start. the intelligent key warning light was on. called the dealership. they suggested trying my other key fob. i had someone bring that to me, but the car still wouldn't start. with no other options, i had the car towed to the dealership (for $165, which included an extra $75 fee to have the car removed from a parking garage). they diagnosed the problem as a faulty steering lock assembly and replaced it for $624.91. i filed a complaint with nissan and was offered a $250 service credit for a future repair, which would need to be used in only 6 months. when i indicated that this was unacceptable, the manufacturer would not offer any other compensation, nor acknowledge that others were having the same problem. given that there is no warning for this problem which renders a less than 4 year car completely inoperable, nor is there any way to prevent this problem from happening, this part needs to be recalled! keyless entry is one of the reasons why i bought this car..... now it's my biggest complaint. *tr
02/02/2013535501
 I woke up for work and went to start my car and it would not start, i noticed there was a red key light on so i went to change the battery for the key and the car still would not start. i looked through my owners manual to see if there was anything i was missing and no luck! i had to have my car towed to the local nissan dealer and was advised they would run a diagnostic test to see what it was. i was then told that my steering lock module had failed and would need to be replaced in order for the car to work. i was told that with tax the bill would be $834. i was in utter shock and was given no explanation except for i've seen this happen with other nissans and its to be expected! i don't understand how my cars works 1 day then not the next. it seems to be a pattern with this car and i am absolutely shocked to see how many people are experiencing this same problem! a recall is needed! *tr
01/18/201348132
 I drove to work, and parked my car. 8 hours later, i got in my car to go home. tried starting it, but the key indicator light was on, the brake wouldn't push in, and the car wouldn't start. i had to have the car towed to the nissan dealership. they determined that the steering lock unit needed to be replaced. the part was on back order which seemed fishy to me, so i did some research. it seems that 100's of other nissan altima owners have had the same problem in the past year. nissan north america, inc informed me that there is no recall, and i should contact the national highway adminstration to have a recall put into affect. this could be a serious safety issue, and needs to be addressed. thankfully i was at work when this happened, but what if i was in the middle of nowhere, in the freezing cold, and my car wouldn't start. the steering lock unit should be recalled! i had to pay over $1,000 to have this part fixed, and since the part was on backorder, i didn't have a vehicle for an extended amount of time. please help the 100's of people affected by this faulty part!!!
01/28/201371000
 I had driven the car from home to the gas station approx. 5 miles from home. i turned the car off, filled the car with gas and upon starting the car to leave the car wouldn't start. a red key light came on in dash.car used to be towed to dealership. it was there that it was found to be a steering lock malfunction. that cost me a total of 1000.61. 402.50 in labor and 538.81 in parts plus tax and misc. the pats was on back order. i just got my car back after a week because the part was overnighted. otherwise they estimated me getting my car back after the 8th of feb. when asked about a recall i was told it was unknown but also that this part was unusual for backorder.
02/02/2013115000
 I was left stranded in the freezing rain/sleet this past saturday. after a couple of hours of trying everthing, my car was placed on a roll back and took to a local garage. i was told it was the steering lock control unit and would be between $600-$800 dollars to get it fixed. i was also told the part was not in stock,so my mechanic will have to call daily to check on it. i'm furious at nissan. this is actually my 5th nissan to own. i will not purchase another one.
02/02/201369581
 Car was found to not start. battery had power, no other obvious issues. car was inoperable for the weekend. towed vehicle to nissan dealership. battery tested low and was later replaced. however, the steering lock was found to be defecive and needed to be replaced. battery replacement is understandable being that the car is more than 3 years old. lock steering mechanism however resulted in the car being unoperable. parts for the lock steering mechanism totaled $534.19 plus labor which totaled $282.88. total bill with new battery was $1,037.64. considering all failures listed on this page of this same part, a recall should be considered. nissan apparently has recalled other steering locks similar to this on on gtr models.
01/24/201371996
 Tl- the contact owns a 2009 nissan altima. the contact stated that the key warning light illuminated and the vehicle failed to start. the vehicle was towed to the dealer. the technician stated that the failure was located at the steering lock control unit. the steering lock control unit was replaced. the manufacturer was made aware of the failure. the approximate failure mileage was 71,996 and the approximate current mileage was 72,000. mah
01/27/2013380001
 Last sunday my vehicle was unable to start with the fob key. had car towed to nissan and was told that it was the steering lock system. was told the part is on back order and will received in approx 3 wks. also, the cost would be $930 before tax. my car is 38,000 miles and no longer under warranty. because my windows were accidentally lowered due to someone holding down unlock button on fob and they were unable to close my windows since my car failed to start, they are also saying i have to pay a daily storage fee since they are unable to leave my car outside due to all the windows being down. *tr
01/15/2013751731
 Drove to work in the morning without any problems. tried to start my car at the end of the day. car would not start. the intelligent key warning light was on. called the dealership. they suggested trying my other key fob. i had someone bring that to me, but the car still wouldn't start. with no other options, i had the car towed to the dealership (for $165, which included an extra $75 fee to have the car removed from a parking garage). they diagnosed the problem as a faulty steering lock assembly and replaced it for $624.91. i filed a complaint with nissan and was offered a $250 service credit for a future repair, which would need to be used in only 6 months. when i indicated that this was unacceptable, the manufacturer would not offer any other compensation, nor acknowledge that others were having the same problem. given that there is no warning for this problem which renders a less than 4 year car completely inoperable, nor is there any way to prevent this problem from happening, this part needs to be recalled! keyless entry is one of the reasons why i bought this car..... now it's my biggest complaint. *tr
02/02/2013535501
 I woke up for work and went to start my car and it would not start, i noticed there was a red key light on so i went to change the battery for the key and the car still would not start. i looked through my owners manual to see if there was anything i was missing and no luck! i had to have my car towed to the local nissan dealer and was advised they would run a diagnostic test to see what it was. i was then told that my steering lock module had failed and would need to be replaced in order for the car to work. i was told that with tax the bill would be $834. i was in utter shock and was given no explanation except for i've seen this happen with other nissans and its to be expected! i don't understand how my cars works 1 day then not the next. it seems to be a pattern with this car and i am absolutely shocked to see how many people are experiencing this same problem! a recall is needed! *tr
01/12/20131030001
 Car was driving fine earlier in the day, and came home to park the car in the driveway. got back in the car to head to my night job, and car would not start. it would not even switch to accessories position. called the nissan dealership and they gave me some tips on how to start the car, but none worked. had to get he car towed to nissan. it took 2 days before they could look at it on a saturday. i was told my steering lock unit had malfunctioned and would cost me $747 before taxes to get it fixed. also, the part was on back order (1100 other people need the same part) and there is no eta on the part. i still do not have my car back and have been having to find ways to and from work. *tr
02/02/2013115000
 I was left stranded in the freezing rain/sleet this past saturday. after a couple of hours of trying everthing, my car was placed on a roll back and took to a local garage. i was told it was the steering lock control unit and would be between $600-$800 dollars to get it fixed. i was also told the part was not in stock,so my mechanic will have to call daily to check on it. i'm furious at nissan. this is actually my 5th nissan to own. i will not purchase another one.
02/02/201369581
 Car was found to not start. battery had power, no other obvious issues. car was inoperable for the weekend. towed vehicle to nissan dealership. battery tested low and was later replaced. however, the steering lock was found to be defecive and needed to be replaced. battery replacement is understandable being that the car is more than 3 years old. lock steering mechanism however resulted in the car being unoperable. parts for the lock steering mechanism totaled $534.19 plus labor which totaled $282.88. total bill with new battery was $1,037.64. considering all failures listed on this page of this same part, a recall should be considered. nissan apparently has recalled other steering locks similar to this on on gtr models.
01/24/201371996
 Tl- the contact owns a 2009 nissan altima. the contact stated that the key warning light illuminated and the vehicle failed to start. the vehicle was towed to the dealer. the technician stated that the failure was located at the steering lock control unit. the steering lock control unit was replaced. the manufacturer was made aware of the failure. the approximate failure mileage was 71,996 and the approximate current mileage was 72,000. mah
01/27/201338000
 Last sunday my vehicle was unable to start with the fob key. had car towed to nissan and was told that it was the steering lock system. was told the part is on back order and will received in approx 3 wks. also, the cost would be $930 before tax. my car is 38,000 miles and no longer under warrany. because my windows were accidently lowered due to someone holding down unlock button on fob and they were unable to close my windows since my car failed to start, they are also saying i have to pay a daily storage fee since they are unable to leave my car outside due to all the windows being down.
01/15/201375173
 Drove to work in the morning without any problems. tried to start my car at the end of the day. car would not start. the intelligent key warning light was on. called the dealership. they suggested trying my other key fob. i had someone bring that to me, but the car still wouldn't start. with no other options, i had the car towed to the dealership (for $165, which included an extra $75 fee to have the car removed from a parking garage). they diagnosed the problem as a faulty steering lock assembly and replaced it for $624.91. i filed a complaint with nissan and was offered a $250 service credit for a future repair, which would need to be used in only 6 months. when i indicated that this was unacceptable, the manufacturer would not offer any other compensation, nor acknowledge that others were having the same problem. given that there is no warning for this problem which renders a less than 4 year car completely inoperable, nor is there any way to prevent this problem from happening, this part needs to be recalled! keyless entry is one of the reasons why i bought this car..... now it's my biggest complaint.
02/02/201353550
 I woke up for work and went to start my car and it would not start, i noticed there was a red key light on so i went to change the battery for the key and the car still would not start. i looked through my owners manual to see if there was anything i was missing and no luck! i had to have my car towed to the local nissan dealer and was advised they would run a diagnostic test to see what it was. i was then told that my steering lock module had failed and would need to be replaced in order for the car to work. i was told that with tax the bill would be $834. i was in utter shock and was given no explanation except for i've seen this happen with other nissans and its to be expected! i don't understand how my cars works 1 day then not the next. it seems to be a pattern with this car and i am absolutely shocked to see how many people are experiencing this same problem! a recall is needed!
01/12/2013103000
 Car was driving fine earlier in the day, and came home to park the car in the driveway. got back in the car to head to my night job, and car would not start. it would not even switch to accessories position. called the nissan dealership and they gave me some tips on how to start the car, but none worked. had to get he car towed to nissan. it took 2 days before they could look at it on a saturday. i was told my steering lock unit had malfunctioned and would cost me $747 before taxes to get it fixed. also, the part was on back order (1100 other people need the same part) and there is no eta on the part. i still do not have my car back and have been having to find ways to and from work.
01/21/201342000
 Tl* the contact owns a 2009 nissan altima. the contact stated that the steering column lock mechanism caused the vehicle to become inoperable. the contact also stated that the key fob warning light illuminated. the contact attempted to personally remedy the failure by replacing the battery in the keyless entry remote but the failure recurred. the vehicle was taken to the dealer who stated that the steering column needed to be replaced but the part was not readily available. the manufacturer was notified who offered no assistance. the failure mileage was approximately 42,000.
01/28/201329000
 Tl* the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start using the keyless entry. also, the contact stated that the intelligent key warning light illuminated. the vehicle was towed to the dealer for a diagnostic testing. the technician stated that the steering lock mechanism needed to be replaced. the manufacturer was made aware of the failure and stated the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure and current mileage was 29,000.
02/02/201369581
 Car was found to not start. battery had power, no other obvious issues. car was inoperable for the weekend. towed vehicle to nissan dealership. battery tested low and was later replaced. however, the steering lock was found to be defecive and needed to be replaced. battery replacement is understandable being that the car is more than 3 years old. lock steering mechanism however resulted in the car being unoperable. parts for the lock steering mechanism totaled $534.19 plus labor which totaled $282.88. total bill with new battery was $1,037.64. considering all failures listed on this page of this same part, a recall should be considered. nissan apparently has recalled other steering locks similar to this on on gtr models.
01/24/201371996
 Tl-the contact owns a 2009 nissan altima. the contact stated that the the key warning light illuminated and the vehicle failed to start. the vehicle was towed to the dealer a diagnostic was performed. the failure was located at the steering lock control unit. the vehicle was repaired. the steering lock control unit was replaced. the manufacturer was made aware of the failure. the approximate failure mileage was 71,996 and the approximate current mileage was 72,000. li
01/27/201338000
 Last sunday my vehicle was unable to start with the fob key. had car towed to nissan and was told that it was the steering lock system. was told the part is on back order and will received in approx 3 wks. also, the cost would be $930 before tax. my car is 38,000 miles and no longer under warrany. because my windows were accidently lowered due to someone holding down unlock button on fob and they were unable to close my windows since my car failed to start, they are also saying i have to pay a daily storage fee since they are unable to leave my car outside due to all the windows being down.
01/15/201375173
 Drove to work in the morning without any problems. tried to start my car at the end of the day. car would not start. the intelligent key warning light was on. called the dealership. they suggested trying my other key fob. i had someone bring that to me, but the car still wouldn't start. with no other options, i had the car towed to the dealership (for $165, which included an extra $75 fee to have the car removed from a parking garage). they diagnosed the problem as a faulty steering lock assembly and replaced it for $624.91. i filed a complaint with nissan and was offered a $250 service credit for a future repair, which would need to be used in only 6 months. when i indicated that this was unacceptable, the manufacturer would not offer any other compensation, nor acknowledge that others were having the same problem. given that there is no warning for this problem which renders a less than 4 year car completely inoperable, nor is there any way to prevent this problem from happening, this part needs to be recalled! keyless entry is one of the reasons why i bought this car..... now it's my biggest complaint.
02/02/201353550
 I woke up for work and went to start my car and it would not start, i noticed there was a red key light on so i went to change the battery for the key and the car still would not start. i looked through my owners manual to see if there was anything i was missing and no luck! i had to have my car towed to the local nissan dealer and was advised they would run a diagnostic test to see what it was. i was then told that my steering lock module had failed and would need to be replaced in order for the car to work. i was told that with tax the bill would be $834. i was in utter shock and was given no explanation except for i've seen this happen with other nissans and its to be expected! i don't understand how my cars works 1 day then not the next. it seems to be a pattern with this car and i am absolutely shocked to see how many people are experiencing this same problem! a recall is needed!
01/12/2013103000
 Car was driving fine earlier in the day, and came home to park the car in the driveway. got back in the car to head to my night job, and car would not start. it would not even switch to accessories position. called the nissan dealership and they gave me some tips on how to start the car, but none worked. had to get he car towed to nissan. it took 2 days before they could look at it on a saturday. i was told my steering lock unit had malfunctioned and would cost me $747 before taxes to get it fixed. also, the part was on back order (1100 other people need the same part) and there is no eta on the part. i still do not have my car back and have been having to find ways to and from work.
01/21/201342000
 Tl- the contact owns a 2009 nissan altima. the contact stated that the steering column lock mechanism caused the vehicle to become inoperable. the contact also stated that the key fob warning light illuminated. the contact attempted to personally remedy the failure by replacing the battery in the keyless entry remote but the failure recurred. the vehicle was taken to the dealer who stated that the steering column needed to be replaced but the part was not readily available. the manufacturer was notified who offered no assistance. the failure mileage was approximately 42,000. mah
01/28/201329000
 Tl - the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start using the keyless entry. also, the contact stated that the intelligent key warning light illuminated. the vehicle was towed to the dealer for a diagnostic testing. the technician stated that the steering lock mechanism needed to be replaced. the manufacturer was made aware of the failure and stated the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure and current mileage was 29,000. mah
01/25/2013499601
 I stopped for lunch at a fast food establishment and at this point everything with the car was fine. after i ordered and got back into my car, i tried to start it. the car would not start. the key light appeared on the dash. after calling the nearest dealership, they suggested replacing the battery in the keyfob. i did replace battery and placed the keyfob in the alternative start port. the car would still not start. after trying to jump the car battery, it was determined that i needed to tow the car to the dealership. the dealership confirmed that this problem was caused by the steering column lock mechanism. this malfunctioning part left me stranded in a parking lot during a snow storm. upon searching the internet, it appears that nissan has issued recalls on this part in other vehicles and have stopped using this part in new vehicles. there are also hundreds of reports of this part failing in my model and year. this problem has the potential of immobilizing a car during severe weather, leaving the driver and passengers stranded. *tr
01/03/201360340
 Went to start vehicle and it did not start. had to have it towed to dealership for $90. was told it was not covered under warrenty and my car was out of warranty by 2 months. advised to call consumer affairs. waited 13 days with repeated phone calls just to be told they will not warranty the repair with no written explanation. repair cost $757 and is only warranteed for 12,000 miles. was told repair would take 3 days but they had my car for 21 days because the part was on back order. by the way, my car was also in for 2 recall issues: head gasket and master break cylindar. pretty big issues! i was also told by service manager that if i had all my service done thru them instead of outside source they would have covered the steering lock issue. sounds a little fishy to me. they need to recall this problem!!! or at least have a manual over ride.
01/12/201382000
 The car would not start with my smart key. i have had the car for three years and there were no mechanical issues with the car. but after turning it off to go inside, i came back out and it would not start. i had the car towed to nissian dealer and the service tech already new the problem, told me the part was on back order, and that it would take three weeks to fix, on top of teh 800+ bill to fix it. this problem is frequent and i feel there should be a recall or at least a reimbursment for service done on the vehicles.
01/25/201349960
 I stopped for lunch at a fast food establishment and at this point everything with the car was fine. after i ordered and got back into my car, i tried to start it. the car would not start. the key light appeared on the dash. after calling the nearest dealership, they suggested replacing the battery in the keyfob. i did replace battery and placed the keyfob in the alternative start port. the car would still not start. after trying to jump the car battery, it was determined that i needed to tow the car to the dealership. the dealership confirmed that this problem was caused by the steering column lock mechanism. this malfunctioning part left me stranded in a parking lot during a snow storm. upon searching the internet, it appears that nissan has issued recalls on this part in other vehicles and have stopped using this part in new vehicles. there are also hundreds of reports of this part failing in my model and year. this problem has the potential of immobilizing a car during severe weather, leaving the driver and passengers stranded.
01/27/201338000
 Last sunday my vehicle was unable to start with the fob key. had car towed to nissan and was told that it was the steering lock system. was told the part is on back order and will received in approx 3 wks. also, the cost would be $930 before tax. my car is 38,000 miles and no longer under warrany. because my windows were accidently lowered due to someone holding down unlock button on fob and they were unable to close my windows since my car failed to start, they are also saying i have to pay a daily storage fee since they are unable to leave my car outside due to all the windows being down.
01/15/201375173
 Drove to work in the morning without any problems. tried to start my car at the end of the day. car would not start. the intelligent key warning light was on. called the dealership. they suggested trying my other key fob. i had someone bring that to me, but the car still wouldn't start. with no other options, i had the car towed to the dealership (for $165, which included an extra $75 fee to have the car removed from a parking garage). they diagnosed the problem as a faulty steering lock assembly and replaced it for $624.91. i filed a complaint with nissan and was offered a $250 service credit for a future repair, which would need to be used in only 6 months. when i indicated that this was unacceptable, the manufacturer would not offer any other compensation, nor acknowledge that others were having the same problem. given that there is no warning for this problem which renders a less than 4 year car completely inoperable, nor is there any way to prevent this problem from happening, this part needs to be recalled! keyless entry is one of the reasons why i bought this car..... now it's my biggest complaint.
02/02/201353550
 I woke up for work and went to start my car and it would not start, i noticed there was a red key light on so i went to change the battery for the key and the car still would not start. i looked through my owners manual to see if there was anything i was missing and no luck! i had to have my car towed to the local nissan dealer and was advised they would run a diagnostic test to see what it was. i was then told that my steering lock module had failed and would need to be replaced in order for the car to work. i was told that with tax the bill would be $834. i was in utter shock and was given no explanation except for i've seen this happen with other nissans and its to be expected! i don't understand how my cars works 1 day then not the next. it seems to be a pattern with this car and i am absolutely shocked to see how many people are experiencing this same problem! a recall is needed!
01/21/201332000
 Car would not start / computer lock / car had to be towed
01/25/2013375001
 My daughter and 2 year old were trying to get home under an ice storm warning. the push button start did not operate. they were stranded in the cold under a severe weather warning. nissan says the steering wheel lock controller caused the failure and would not communicate with the intelligent key fob and start button. there is not a method to override the push button with a mechanical key. this is a known problem for the 2009 altima. my altima has only 37,500 miles but is past the 3-year warranty period. the repair was $803. the service writer at the dealership stated that he expects a recall in the near future because of the frequency with which they see this faulty module. the part was changed in 2010 but nissan refuses to replace the bad ones in the 2008-2009 models. *tr
01/26/20131
 Car wouldn't recognize key in it, but could unlock doors and trunk, and would not start. car was towed to nissan and they found the steering lock control module not communicating with ikey reader. tech installed new ikey reader and cleared theft codes. *tr
01/12/2013103000
 Car was driving fine earlier in the day, and came home to park the car in the driveway. got back in the car to head to my night job, and car would not start. it would not even switch to accessories position. called the nissan dealership and they gave me some tips on how to start the car, but none worked. had to get he car towed to nissan. it took 2 days before they could look at it on a saturday. i was told my steering lock unit had malfunctioned and would cost me $747 before taxes to get it fixed. also, the part was on back order (1100 other people need the same part) and there is no eta on the part. i still do not have my car back and have been having to find ways to and from work.
01/21/201342000
 Tl- the contact owns a 2009 nissan altima. the contact stated that the steering column lock mechanism caused the vehicle to become inoperable. the contact also stated that the key fob warning light illuminated. the contact attempted to personally remedy the failure by replacing the battery in the keyless entry remote but the failure recurred. the vehicle was taken to the dealer who stated that the steering column needed to be replaced but the part was not readily available. the manufacturer was notified who offered no assistance. the failure mileage was approximately 42,000. mah
01/28/201329000
 Tl - the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start using the keyless entry. also, the contact stated that the intelligent key warning light illuminated. the vehicle was towed to the dealer for a diagnostic testing. the technician stated that the steering lock mechanism needed to be replaced. the manufacturer was made aware of the failure and stated the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure and current mileage was 29,000. mah
01/25/201349960
 I stopped for lunch at a fast food establishment and at this point everything with the car was fine. after i ordered and got back into my car, i tried to start it. the car would not start. the key light appeared on the dash. after calling the nearest dealership, they suggested replacing the battery in the keyfob. i did replace battery and placed the keyfob in the alternative start port. the car would still not start. after trying to jump the car battery, it was determined that i needed to tow the car to the dealership. the dealership confirmed that this problem was caused by the steering column lock mechanism. this malfunctioning part left me stranded in a parking lot during a snow storm. upon searching the internet, it appears that nissan has issued recalls on this part in other vehicles and have stopped using this part in new vehicles. there are also hundreds of reports of this part failing in my model and year. this problem has the potential of immobilizing a car during severe weather, leaving the driver and passengers stranded.
01/03/201360340
 Went to start vehicle and it did not start. had to have it towed to dealership for $90. was told it was not covered under warrenty and my car was out of warranty by 2 months. advised to call consumer affairs. waited 13 days with repeated phone calls just to be told they will not warranty the repair with no written explanation. repair cost $757 and is only warranteed for 12,000 miles. was told repair would take 3 days but they had my car for 21 days because the part was on back order. by the way, my car was also in for 2 recall issues: head gasket and master break cylindar. pretty big issues! i was also told by service manager that if i had all my service done thru them instead of outside source they would have covered the steering lock issue. sounds a little fishy to me. they need to recall this problem!!! or at least have a manual over ride.
01/28/201375100
 The lights,locks, trunk and battery worked fine but the vehicle refused to start. i contacted the dealership and was told the car would have to be towed in to access the problem. amazingly they called me 10 minutes after it arrived and told me the issue was my steering lock which needed to be replaced and could no longer communicate with the intelligent key. i was quoted a price of $841.00 and advised it was on back order and could not give me an estimated time of when it would be replaced. i went by the dealership the next day and was told there were 1500 of the parts i needed on back order. they still couldnt give me an estimated arrival date. said it could be days, weeks or months. sounds like a recall to me. i did some research and found that this is a common problem and nissan needs to replace these parts free of charge. this car had me stranded in cold winter weather and i am just lucky that someone was able to give me a ride home. this car is a 2009 nissan altima. if nissan does not correct the issue i can honestly say i will never buy another one again
01/28/2013
 Steering lock mechanism $1200 bucks nissan better do something
01/21/201332000
 Car would not start / computer lock / car had to be towed
01/25/2013375001
 My daughter and 2 year old were trying to get home under an ice storm warning. the push button start did not operate. they were stranded in the cold under a severe weather warning. nissan says the steering wheel lock controller caused the failure and would not communicate with the intelligent key fob and start button. there is not a method to override the push button with a mechanical key. this is a known problem for the 2009 altima. my altima has only 37,500 miles but is past the 3-year warranty period. the repair was $803. the service writer at the dealership stated that he expects a recall in the near future because of the frequency with which they see this faulty module. the part was changed in 2010 but nissan refuses to replace the bad ones in the 2008-2009 models. *tr
01/27/2013590001
 I went to the grocery store and came out and attempted to start my car. the intelligent key warning light came on so the car would not start. it was stuck in the lock position. sent it to the dealer and $1100. this is ridiculous because this seems to be a common problem so why hasn't it been recalled? i was sitting outside in 13 degree weather with my infant son and they say it's not a safety issue. i was about to trade it in for a newer model but i will never buy a nissan again. *tr
01/26/2013750001
 Steering lock mechanism failed leaving car stranded. *tr
01/26/20131
 Car wouldn't recognize key in it, but could unlock doors and trunk, and would not start. car was towed to nissan and they found the steering lock control module not communicating with ikey reader. tech installed new ikey reader and cleared theft codes. *tr
01/21/201342000
 Tl-the contact owns a 2009 nissan altima. the contact stated the steering column mechanism lock causing the vehicle to be inoperable. there was a yellow warning light that started to illuminate, showing the keyless fab. the contact stated he replaces the battery, the battery in his key fab on his own but the failure continued. the vehicle was taken to the dealer who stated they have to replace the steering column but it was on back order, and they are not sure when the parts will be in. the manufacturer was notified who offered no assistance. the failure mileage was approximately 42,000. mw
01/28/201329000
 Tl - the contact owns a 2009 nissan altima. the contact stated that while parked, the vehicle would not start using the keyless entry. also the contact stated the intelligent key warning light illuminated. the vehicle was towed to the dealer for a diagnostic testing. the technician stated the steering lock mechanism needed to be replaced. the manufacturer was made aware of the failure and stated the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure and current mileage was 29,000. dr
01/25/201349960
 I stopped for lunch at a fast food establishment and at this point everything with the car was fine. after i ordered and got back into my car, i tried to start it. the car would not start. the key light appeared on the dash. after calling the nearest dealership, they suggested replacing the battery in the keyfob. i did replace battery and placed the keyfob in the alternative start port. the car would still not start. after trying to jump the car battery, it was determined that i needed to tow the car to the dealership. the dealership confirmed that this problem was caused by the steering column lock mechanism. this malfunctioning part left me stranded in a parking lot during a snow storm. upon searching the internet, it appears that nissan has issued recalls on this part in other vehicles and have stopped using this part in new vehicles. there are also hundreds of reports of this part failing in my model and year. this problem has the potential of immobilizing a car during severe weather, leaving the driver and passengers stranded.
01/03/201360340
 Went to start vehicle and it did not start. had to have it towed to dealership for $90. was told it was not covered under warrenty and my car was out of warranty by 2 months. advised to call consumer affairs. waited 13 days with repeated phone calls just to be told they will not warranty the repair with no written explanation. repair cost $757 and is only warranteed for 12,000 miles. was told repair would take 3 days but they had my car for 21 days because the part was on back order. by the way, my car was also in for 2 recall issues: head gasket and master break cylindar. pretty big issues! i was also told by service manager that if i had all my service done thru them instead of outside source they would have covered the steering lock issue. sounds a little fishy to me. they need to recall this problem!!! or at least have a manual over ride.
01/28/201375100
 The lights,locks, trunk and battery worked fine but the vehicle refused to start. i contacted the dealership and was told the car would have to be towed in to access the problem. amazingly they called me 10 minutes after it arrived and told me the issue was my steering lock which needed to be replaced and could no longer communicate with the intelligent key. i was quoted a price of $841.00 and advised it was on back order and could not give me an estimated time of when it would be replaced. i went by the dealership the next day and was told there were 1500 of the parts i needed on back order. they still couldnt give me an estimated arrival date. said it could be days, weeks or months. sounds like a recall to me. i did some research and found that this is a common problem and nissan needs to replace these parts free of charge. this car had me stranded in cold winter weather and i am just lucky that someone was able to give me a ride home. this car is a 2009 nissan altima. if nissan does not correct the issue i can honestly say i will never buy another one again
01/28/2013
 Steering lock mechanism $1200 bucks nissan better do something
01/21/201332000
 Car would not start / computer lock / car had to be towed
01/25/201337500
 My daughter and 2 year old were trying to get home under an ice storm warning. the push button start did not operate. they were stranded in the cold under a severe weather warning. nissan says the steering wheel lock controller caused the failure and would not communicate with the intelligent key fob and start button. there is not a method to override the push button with a mechanical key. this is a known problem for the 2009 altima. my altima has only 37,500 miles but is past the 3-year warranty period. the repair was $803. the service writer at the dealership stated that he expects a recall in the near future because of the frequency with which they see this faulty module. the part was changed in 2010 but nissan refuses to replace the bad ones in the 2008-2009 models.
01/27/201359000
 I went to the grocery store and came out and attempted to start my car. the intelligent key warning light came on so the car would not start. it was stuck in the lock position. sent it to the dealer and $1100. this is ridiculous because this seems to be a common problem so why hasn't it been recalled? i was sitting outside in 13 degree weather with my infant son and they say it's not a safety issue. i was about to trade it in for a newer model but i will never buy a nissan again.
01/26/201375000
 Steering lock mechanism failed leaving car stranded.
01/25/201349960
 I stopped for lunch at a fast food establishment and at this point everything with the car was fine. after i ordered and got back into my car, i tried to start it. the car would not start. the key light appeared on the dash. after calling the nearest dealership, they suggested replacing the battery in the keyfob. i did replace battery and placed the keyfob in the alternative start port. the car would still not start. after trying to jump the car battery, it was determined that i needed to tow the car to the dealership. the dealership confirmed that this problem was caused by the steering column lock mechanism. this malfunctioning part left me stranded in a parking lot during a snow storm. upon searching the internet, it appears that nissan has issued recalls on this part in other vehicles and have stopped using this part in new vehicles. there are also hundreds of reports of this part failing in my model and year. this problem has the potential of immobilizing a car during severe weather, leaving the driver and passengers stranded.
01/03/201360340
 Went to start vehicle and it did not start. had to have it towed to dealership for $90. was told it was not covered under warrenty and my car was out of warranty by 2 months. advised to call consumer affairs. waited 13 days with repeated phone calls just to be told they will not warranty the repair with no written explanation. repair cost $757 and is only warranteed for 12,000 miles. was told repair would take 3 days but they had my car for 21 days because the part was on back order. by the way, my car was also in for 2 recall issues: head gasket and master break cylindar. pretty big issues! i was also told by service manager that if i had all my service done thru them instead of outside source they would have covered the steering lock issue. sounds a little fishy to me. they need to recall this problem!!! or at least have a manual over ride.
01/28/201375100
 The lights,locks, trunk and battery worked fine but the vehicle refused to start. i contacted the dealership and was told the car would have to be towed in to access the problem. amazingly they called me 10 minutes after it arrived and told me the issue was my steering lock which needed to be replaced and could no longer communicate with the intelligent key. i was quoted a price of $841.00 and advised it was on back order and could not give me an estimated time of when it would be replaced. i went by the dealership the next day and was told there were 1500 of the parts i needed on back order. they still couldnt give me an estimated arrival date. said it could be days, weeks or months. sounds like a recall to me. i did some research and found that this is a common problem and nissan needs to replace these parts free of charge. this car had me stranded in cold winter weather and i am just lucky that someone was able to give me a ride home. this car is a 2009 nissan altima. if nissan does not correct the issue i can honestly say i will never buy another one again
01/28/2013
 Steering lock mechanism $1200 bucks nissan better do something
01/21/201332000
 Car would not start / computer lock / car had to be towed
01/25/201337500
 My daughter and 2 year old were trying to get home under an ice storm warning. the push button start did not operate. they were stranded in the cold under a severe weather warning. nissan says the steering wheel lock controller caused the failure and would not communicate with the intelligent key fob and start button. there is not a method to override the push button with a mechanical key. this is a known problem for the 2009 altima. my altima has only 37,500 miles but is past the 3-year warranty period. the repair was $803. the service writer at the dealership stated that he expects a recall in the near future because of the frequency with which they see this faulty module. the part was changed in 2010 but nissan refuses to replace the bad ones in the 2008-2009 models.
01/27/201359000
 I went to the grocery store and came out and attempted to start my car. the intelligent key warning light came on so the car would not start. it was stuck in the lock position. sent it to the dealer and $1100. this is ridiculous because this seems to be a common problem so why hasn't it been recalled? i was sitting outside in 13 degree weather with my infant son and they say it's not a safety issue. i was about to trade it in for a newer model but i will never buy a nissan again.
01/26/201375000
 Steering lock mechanism failed leaving car stranded.
01/24/20131
 Dropped my son off at school, when i returned to the car, it would not start at all. the car recognized my key was present but push button did nothing. manually using the key slot would not start the car either. had to have the car towed and am being told that will cost $800-1100 to fix steering lock and that parts are on back order. doing an internet search i have found literally hundreds of complaints on the same defect over the past three weeks. this did occur on a very cold day, about 10 degrees at the time. *tr
01/23/2013305001
 Amber 'intelligent key' light started appearing on and off. finally vehicle refused to engage starter and whirring noise indicating steering lock is functional no longer happens. vehicle needs to be towed and research indicates the problem is common in 2009 altimas and other nissan vehicles. repair quotes online appear to be in the $900 range. nissan needs to accept responsibility for this problem and issue a recall. *tr
01/23/201386000
 Tl* the contact owns a 2009 nissan altima. the contact stated that the vehicle would not start using the keyless entry. the contact had the vehicle towed to the dealer and was told that the steering lock actuator needed to be replaced. the contact stated the failure was a repeat occurrence. the computer was previously reset to correct the failure. the vehicle was not repaired for the most recent failure. the failure and the current mileages were 86,000.
01/21/201345400
 Tl* the contact owns a 2009 nissan altima. the contact stated that while parked, the vehicle would not start. the vehicle was taken to the dealer for diagnostic testing. the technician advised that the steering lock assembly would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 45, 400.
01/24/201374600
 Drove to lunch in car. came out 30 minutes later car wouldn't start. had car towed to repair shop where a faulty steering column lock sensor was diagnosed. repair cost with tow ~ $850.
01/28/201375100
 The lights,locks, trunk and battery worked fine but the vehicle refused to start. i contacted the dealership and was told the car would have to be towed in to access the problem. amazingly they called me 10 minutes after it arrived and told me the issue was my steering lock which needed to be replaced and could no longer communicate with the intelligent key. i was quoted a price of $841.00 and advised it was on back order and could not give me an estimated time of when it would be replaced. i went by the dealership the next day and was told there were 1500 of the parts i needed on back order. they still couldnt give me an estimated arrival date. said it could be days, weeks or months. sounds like a recall to me. i did some research and found that this is a common problem and nissan needs to replace these parts free of charge. this car had me stranded in cold winter weather and i am just lucky that someone was able to give me a ride home. this car is a 2009 nissan altima. if nissan does not correct the issue i can honestly say i will never buy another one again
01/28/2013
 Steering lock mechanism $1200 bucks nissan better do something
01/21/201332000
 Car would not start / computer lock / car had to be towed
01/25/201337500
 My daughter and 2 year old were trying to get home under an ice storm warning. the push button start did not operate. they were stranded in the cold under a severe weather warning. nissan says the steering wheel lock controller caused the failure and would not communicate with the intelligent key fob and start button. there is not a method to override the push button with a mechanical key. this is a known problem for the 2009 altima. my altima has only 37,500 miles but is past the 3-year warranty period. the repair was $803. the service writer at the dealership stated that he expects a recall in the near future because of the frequency with which they see this faulty module. the part was changed in 2010 but nissan refuses to replace the bad ones in the 2008-2009 models.
01/27/201359000
 I went to the grocery store and came out and attempted to start my car. the intelligent key warning light came on so the car would not start. it was stuck in the lock position. sent it to the dealer and $1100. this is ridiculous because this seems to be a common problem so why hasn't it been recalled? i was sitting outside in 13 degree weather with my infant son and they say it's not a safety issue. i was about to trade it in for a newer model but i will never buy a nissan again.
01/26/201375000
 Steering lock mechanism failed leaving car stranded.
01/24/2013
 Dropped my son off at school, when i returned to the car, it would not start at all. the car recognized my key was present but push button did nothing. manually using the key slot would not start the car either. had to have the car towed and am being told that will cost $800-1100 to fix steering lock and that parts are on back order. doing an internet search i have found literally hundreds of complaints on the same defect over the past three weeks. this did occur on a very cold day, about 10 degrees at the time.
01/23/201330500
 Amber 'intelligent key' light started appearing on and off. finally vehicle refused to engage starter and whirring noise indicating steering lock is functional no longer happens. vehicle needs to be towed and research indicates the problem is common in 2009 altimas and other nissan vehicles. repair quotes online appear to be in the $900 range. nissan needs to accept responsibility for this problem and issue a recall.
01/23/201386000
 Tl* the contact owns a 2009 nissan altima. the contact stated that the vehicle would not start using the keyless entry. the contact had the vehicle towed to the dealer and was told that the steering lock actuator needed to be replaced. the contact stated the failure was a repeat occurrence. the computer was previously reset to correct the failure. the vehicle was not repaired for the most recent failure. the failure and the current mileages were 86,000.
01/21/201345400
 Tl* the contact owns a 2009 nissan altima. the contact stated that while parked, the vehicle would not start. the vehicle was taken to the dealer for diagnostic testing. the technician advised that the steering lock assembly would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 45, 400.
01/24/201374600
 Drove to lunch in car. came out 30 minutes later car wouldn't start. had car towed to repair shop where a faulty steering column lock sensor was diagnosed. repair cost with tow ~ $850.
01/22/201355000
 I parked my vehicle at my son's school to run in and pick him up from the after school program. came back out to the car and it would not start. the vehicle steering wheel was locked. i attempted to push the start button and brake and nothing happened. the yellow key light was flashing on and off, lights were on in the car, however there were no lights on the dashboard or no sound was made from the car doors being opened. my mechanic called the dealership to get the part and was informed that it was on back order until january 29th. repair cost is around $800.
01/25/201337500
 My daughter and 2 year old were trying to get home under an ice storm warning. the push button start did not operate. they were stranded in the cold under a severe weather warning. nissan says the steering wheel lock controller caused the failure and would not communicate with the intelligent key fob and start button. there is not a method to override the push button with a mechanical key. this is a known problem for the 2009 altima. my altima has only 37,500 miles but is past the 3-year warranty period. the repair was $803. the service writer at the dealership stated that he expects a recall in the near future because of the frequency with which they see this faulty module. the part was changed in 2010 but nissan refuses to replace the bad ones in the 2008-2009 models.
01/27/201359000
 I went to the grocery store and came out and attempted to start my car. the intelligent key warning light came on so the car would not start. it was stuck in the lock position. sent it to the dealer and $1100. this is ridiculous because this seems to be a common problem so why hasn't it been recalled? i was sitting outside in 13 degree weather with my infant son and they say it's not a safety issue. i was about to trade it in for a newer model but i will never buy a nissan again.
01/26/201375000
 Steering lock mechanism failed leaving car stranded.
01/24/2013
 Dropped my son off at school, when i returned to the car, it would not start at all. the car recognized my key was present but push button did nothing. manually using the key slot would not start the car either. had to have the car towed and am being told that will cost $800-1100 to fix steering lock and that parts are on back order. doing an internet search i have found literally hundreds of complaints on the same defect over the past three weeks. this did occur on a very cold day, about 10 degrees at the time.
01/23/201330500
 Amber 'intelligent key' light started appearing on and off. finally vehicle refused to engage starter and whirring noise indicating steering lock is functional no longer happens. vehicle needs to be towed and research indicates the problem is common in 2009 altimas and other nissan vehicles. repair quotes online appear to be in the $900 range. nissan needs to accept responsibility for this problem and issue a recall.
01/23/201386000
 Tl- the contact owns a 2009 nissan altima. the contact stated that the vehicle would not start using the keyless entry. the contact had the vehicle towed to the dealer and was told that the steering lock actuator needed to be replaced. the contact stated the failure was a repeat occurrence. the computer was previously reset to correct the failure. the vehicle was not repaired for the most recent failure. the failure and the current mileages were 86,000. kmj
01/21/201345400
 Tl- the contact owns a 2009 nissan altima. the contact stated that while parked, the vehicle would not start. the vehicle was taken to the dealer for diagnostic testing. the technician advised that the steering lock assembly would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 45, 400. kmj
01/24/201374600
 Drove to lunch in car. came out 30 minutes later car wouldn't start. had car towed to repair shop where a faulty steering column lock sensor was diagnosed. repair cost with tow ~ $850.
01/22/201355000
 I parked my vehicle at my son's school to run in and pick him up from the after school program. came back out to the car and it would not start. the vehicle steering wheel was locked. i attempted to push the start button and brake and nothing happened. the yellow key light was flashing on and off, lights were on in the car, however there were no lights on the dashboard or no sound was made from the car doors being opened. my mechanic called the dealership to get the part and was informed that it was on back order until january 29th. repair cost is around $800.
01/18/201361000
 I came office on 18th jan in my car and when i was heading back it didn't started. i towed my car to nissan dealer and they said after diagnosis that car's steering lock controller is faulty and is not recognising the key and need to be replaced: final charges : $830, well clearly from the posts that its not one time incident and nissan is aware of that . they should make a recall for this . its just 3 years old car and i have to pay such a hefty amount when i cared my car like a baby.
01/23/201370000
 Trying to start vehicle, yellow key warning light came on and car would not start. this happened without warning and i was stranded at lunch 15 minutes from work with no way to get back. the steering lock unit failed to disengage. this part should be recalled since the same part (i've heard) was recalled on other nissan models and can leave anyone in a dangerous situation.
01/14/201383514
 The intelligent key warning light illuminated as i arrived at my office on the morning of 1/14/13. when i attempted to start the vehicle that afternoon, the push-start ignition remained in the lock position and the vehicle would not respond to repeated start attempts. break lights and headlights continued to function correctly. called local nissan dealership and they instructed me to have the vehicle towed. after an hour, the nissan service advisor contacted me with notice that the steering wheel lock control unit had failed and they estimated the total repair cost to be at $900.00. the dealership did not have the part in stock, but they were able to locate another dealership who was able to courier it over the following morning. i contacted nissan north america on 1/23/13 and they refused to offer any compensation relative to the costs associated with this repair. this is a part that should have been recalled at least a year ago based on its apparently rampant history of failure for other altima owners.
01/15/201393000
 Drove car a few minutes down the road, parked and went inside for aprox 15 mins. came back out and car would not start. no key light was flashing on dash but key fob was in car. got the spare as well and still would not work. plugged in fob, disconnected car battery. all would not work. stuck in the cold with my three year old daughter! had to have car towed to nissan dealership ($100) and part was steering lock mechanism. part was on back order! nissan refuses to recall this! it's ridiculous. they no longer use this part on their cars yet refuse to recall costing us a lot of money! repair bill at nissan dealership was $753.09 plus $100 tow so $853.09!! i will never buy another nissan. luckily dealership was able to get nissan to cover my rental car since i went a week without a car. unacceptable.
01/06/201360000
 Tl* the contact owns a 2009 nissan altima. the contact stated that the steering lock actuator failed, preventing the vehicle from being started. the contact had to have the vehicle towed to the dealer and the steering lock actuator was replaced. the failure and the current mileage was 60,000.
01/23/201360000
 Went out to my car this morning and it would not start. it does not recognize the keyless start fob. this happens when the steering lock mechanism fails. this is a time bomb beause it can fail at any time with no warning whatsoever. the age and mileage on the car do not matter.
01/23/201330500
 Amber 'intelligent key' light started appearing on and off. finally vehicle refused to engage starter and whirring noise indicating steering lock is functional no longer happens. vehicle needs to be towed and research indicates the problem is common in 2009 altimas and other nissan vehicles. repair quotes online appear to be in the $900 range. nissan needs to accept responsibility for this problem and issue a recall.
01/06/201360000
 Tl- the contact owns a 2009 nissan altima. the contact stated that the steering lock actuator failed, preventing the vehicle from being started. the contact had to have the vehicle towed to the dealer and the steering lock actuator was replaced. the failure and the current mileage was 60,000. kmj
01/24/2013
 Dropped my son off at school, when i returned to the car, it would not start at all. the car recognized my key was present but push button did nothing. manually using the key slot would not start the car either. had to have the car towed and am being told that will cost $800-1100 to fix steering lock and that parts are on back order. doing an internet search i have found literally hundreds of complaints on the same defect over the past three weeks. this did occur on a very cold day, about 10 degrees at the time.
01/23/201330500
 Amber 'intelligent key' light started appearing on and off. finally vehicle refused to engage starter and whirring noise indicating steering lock is functional no longer happens. vehicle needs to be towed and research indicates the problem is common in 2009 altimas and other nissan vehicles. repair quotes online appear to be in the $900 range. nissan needs to accept responsibility for this problem and issue a recall.
01/23/201386000
 Tl- the contact owns a 2009 nissan altima. the contact stated that the vehicle would not start using the keyless entry. the contact had the vehicle towed to the dealer and was told that the steering lock actuator needed to be replaced. the contact stated this was the second the failure occurred. the first time the dealer was able to reset the computer. the failure mileage and current mileages were 86,000.rl
01/21/201345400
 Tl- the contact owns a 2009 nissan altima. the contact stated while parked the vehicle would not start. the vehicle was taken to the dealer for diagnostic testing. the technician stated the steering lock assembly would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 45, 400. da
01/24/201374600
 Drove to lunch in car. came out 30 minutes later car wouldn't start. had car towed to repair shop where a faulty steering column lock sensor was diagnosed. repair cost with tow ~ $850.
01/22/201355000
 I parked my vehicle at my son's school to run in and pick him up from the after school program. came back out to the car and it would not start. the vehicle steering wheel was locked. i attempted to push the start button and brake and nothing happened. the yellow key light was flashing on and off, lights were on in the car, however there were no lights on the dashboard or no sound was made from the car doors being opened. my mechanic called the dealership to get the part and was informed that it was on back order until january 29th. repair cost is around $800.
01/18/201361000
 I came office on 18th jan in my car and when i was heading back it didn't started. i towed my car to nissan dealer and they said after diagnosis that car's steering lock controller is faulty and is not recognising the key and need to be replaced: final charges : $830, well clearly from the posts that its not one time incident and nissan is aware of that . they should make a recall for this . its just 3 years old car and i have to pay such a hefty amount when i cared my car like a baby.
01/23/201370000
 Trying to start vehicle, yellow key warning light came on and car would not start. this happened without warning and i was stranded at lunch 15 minutes from work with no way to get back. the steering lock unit failed to disengage. this part should be recalled since the same part (i've heard) was recalled on other nissan models and can leave anyone in a dangerous situation.
01/15/201393000
 Drove car a few minutes down the road, parked and went inside for aprox 15 mins. came back out and car would not start. no key light was flashing on dash but key fob was in car. got the spare as well and still would not work. plugged in fob, disconnected car battery. all would not work. stuck in the cold with my three year old daughter! had to have car towed to nissan dealership ($100) and part was steering lock mechanism. part was on back order! nissan refuses to recall this! it's ridiculous. they no longer use this part on their cars yet refuse to recall costing us a lot of money! repair bill at nissan dealership was $753.09 plus $100 tow so $853.09!! i will never buy another nissan. luckily dealership was able to get nissan to cover my rental car since i went a week without a car. unacceptable.
01/06/201360000
 Tl- the contact owns a 2009 nissan altima. the contact stated that the steering lock actuator failed, preventing the vehicle from being started. the contact had to have the vehicle towed to the dealer and the steering lock actuator was replaced. the failure and the current mileage was 60,000. kmj
01/23/201360000
 Went out to my car this morning and it would not start. it does not recognize the keyless start fob. this happens when the steering lock mechanism fails. this is a time bomb beause it can fail at any time with no warning whatsoever. the age and mileage on the car do not matter.
01/21/201351000
 Tl* the contact owns a 2009 nissan altima. the contact stated that she attempted to start the vehicle but to no avail. the vehicle was towed to the dealer where the technician diagnosed that the steering lock actuator was defective and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 51,000.
01/21/2013269821
 Intelli key indicator light began illuminating two days ago. last evening after dinner vehicle would not switch out of lock stranded in 15 degree temps waiting for tow for 2 hours. nissan service advisor knew exactly what problem was. he called me later tonight to confirm electronic steering lock needed replacing. $800.00+. nissan surely will recall faulty door handle springs at .50 cents a whack, but give me a break. it's time nissan own up to the numerous 2009's that are having this part fail. *tr
01/18/2013460001
 I parked my car at work, and when i went out 8 hours later to go home it wouldn't start. they key light was illuminated, and when i tried to start the car, it kept saying lock. my husband tried testing the battery, etc. the car ended up having to be towed to the nissan dealership 50 miles away($200). once the car was looked at, the dealership determined that the steering lock assembly needed to be replaced, and the total with labor would be approx $850. they also told me that it was on back order. the fact that the item is on back order, and that there are a ton of other complaints about this same issue tells me that nissan needs to recall this part!!! i am waiting for a call back from nissan regarding this issue. *tr
03/12/2012591861
 Vehicle would not start. key light on dash illuminated. had towed to dealer. informed problem was a faulty steering lock control unit. very common problem on this model, part not in stock. *tr
01/18/2013640001
 2009 nissan altima - key warning light illuminated and car failed to start. car was towed to nearest nissan dealership where it was determined by diagnostic testing that the steering lock mechanism failed and needed to be replaced. total estimated cost of repair with parts and labor is $1,100.00. manufacturer will be contacted during business hours tomorrow. total miles at time of incident was 64,000. *tr
12/19/2012700001
 Vehicle wouldn't start, called a mechanic friend thinking it was the battery. he realized it wasn't the battery, it was the steering lock and he'd seen it before in nissan's. we finally had to call nissan and schedule an appointment and have it towed to the nearest dealership. it cost us $800. our mechanic friend says that in his experience nissan doesn't find this to be a safety issue so they won't do a formal recall. this is a 3 year old vehicle, and our warranty is already expired. obviously from the other posts, nissan is well aware of the problem. this isn't a brake or battery issue, there is no excuse for this happening on a 3 year old vehicle. we have tried contacting nissan to see if they would reconsider and pay for this since it is only 3 years old. they called back and said no, clearly the warranty has expired. this is just wrong on so many levels. the dealership knows it's a problem too, and tried to work with us the best they could. *tr
01/18/2013640001
 Parked the vehicle , it was not parked straight, got right back in to park straight, car would not started, got towed to hall nissan chesapeake, told i needed a steering lock control and cost was 620.00 got on google and read all the complaints, there should be a default, a recall, we must stand together , please help! *tr
01/22/201355000
 I parked my vehicle at my son's school to run in and pick him up from the after school program. came back out to the car and it would not start. the vehicle steering wheel was locked. i attempted to push the start button and brake and nothing happened. the yellow key light was flashing on and off, lights were on in the car, however there were no lights on the dashboard or no sound was made from the car doors being opened. my mechanic called the dealership to get the part and was informed that it was on back order until january 29th. repair cost is around $800.
01/18/201361000
 I came office on 18th jan in my car and when i was heading back it didn't started. i towed my car to nissan dealer and they said after diagnosis that car's steering lock controller is faulty and is not recognising the key and need to be replaced: final charges : $830, well clearly from the posts that its not one time incident and nissan is aware of that . they should make a recall for this . its just 3 years old car and i have to pay such a hefty amount when i cared my car like a baby.
01/23/201370000
 Trying to start vehicle, yellow key warning light came on and car would not start. this happened without warning and i was stranded at lunch 15 minutes from work with no way to get back. the steering lock unit failed to disengage. this part should be recalled since the same part (i've heard) was recalled on other nissan models and can leave anyone in a dangerous situation.
01/14/201383514
 The intelligent key warning light illuminated as i arrived at my office on the morning of 1/14/13. when i attempted to start the vehicle that afternoon, the push-start ignition remained in the lock position and the vehicle would not respond to repeated start attempts. break lights and headlights continued to function correctly. called local nissan dealership and they instructed me to have the vehicle towed. after an hour, the nissan service advisor contacted me with notice that the steering wheel lock control unit had failed and they estimated the total repair cost to be at $900.00. the dealership did not have the part in stock, but they were able to locate another dealership who was able to courier it over the following morning. i contacted nissan north america on 1/23/13 and they refused to offer any compensation relative to the costs associated with this repair. this is a part that should have been recalled at least a year ago based on its apparently rampant history of failure for other altima owners.
01/15/201393000
 Drove car a few minutes down the road, parked and went inside for aprox 15 mins. came back out and car would not start. no key light was flashing on dash but key fob was in car. got the spare as well and still would not work. plugged in fob, disconnected car battery. all would not work. stuck in the cold with my three year old daughter! had to have car towed to nissan dealership ($100) and part was steering lock mechanism. part was on back order! nissan refuses to recall this! it's ridiculous. they no longer use this part on their cars yet refuse to recall costing us a lot of money! repair bill at nissan dealership was $753.09 plus $100 tow so $853.09!! i will never buy another nissan. luckily dealership was able to get nissan to cover my rental car since i went a week without a car. unacceptable.
01/06/201360000
 Tl- the contact owns a 2009 nissan altima. the contact stated that the steering lock actuator failed on the vehicle. the failure prevented the vehicle from starting. the contact had to have the vehicle towed to the dealer and the part was replaced. the failure mileage and current mileages were 60,000.rl
01/23/201360000
 Went out to my car this morning and it would not start. it does not recognize the keyless start fob. this happens when the steering lock mechanism fails. this is a time bomb beause it can fail at any time with no warning whatsoever. the age and mileage on the car do not matter.
01/21/201351000
 Tl - the contact owns a 2009 nissan altima. the contact stated that she attempted to start the vehicle but to no avail. the vehicle was towed to the dealer where the technician diagnosed that the steering lock actuator was defective and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 51,000. kmj
01/21/2013269821
 Intelli key indicator light began illuminating two days ago. last evening after dinner vehicle would not switch out of lock stranded in 15 degree temps waiting for tow for 2 hours. nissan service advisor knew exactly what problem was. he called me later tonight to confirm electronic steering lock needed replacing. $800.00+. nissan surely will recall faulty door handle springs at .50 cents a whack, but give me a break. it's time nissan own up to the numerous 2009's that are having this part fail. *tr
01/18/2013460001
 I parked my car at work, and when i went out 8 hours later to go home it wouldn't start. they key light was illuminated, and when i tried to start the car, it kept saying lock. my husband tried testing the battery, etc. the car ended up having to be towed to the nissan dealership 50 miles away($200). once the car was looked at, the dealership determined that the steering lock assembly needed to be replaced, and the total with labor would be approx $850. they also told me that it was on back order. the fact that the item is on back order, and that there are a ton of other complaints about this same issue tells me that nissan needs to recall this part!!! i am waiting for a call back from nissan regarding this issue. *tr
03/12/2012591861
 Vehicle would not start. key light on dash illuminated. had towed to dealer. informed problem was a faulty steering lock control unit. very common problem on this model, part not in stock. *tr
01/18/2013640001
 2009 nissan altima - key warning light illuminated and car failed to start. car was towed to nearest nissan dealership where it was determined by diagnostic testing that the steering lock mechanism failed and needed to be replaced. total estimated cost of repair with parts and labor is $1,100.00. manufacturer will be contacted during business hours tomorrow. total miles at time of incident was 64,000. *tr
12/19/2012700001
 Vehicle wouldn't start, called a mechanic friend thinking it was the battery. he realized it wasn't the battery, it was the steering lock and he'd seen it before in nissan's. we finally had to call nissan and schedule an appointment and have it towed to the nearest dealership. it cost us $800. our mechanic friend says that in his experience nissan doesn't find this to be a safety issue so they won't do a formal recall. this is a 3 year old vehicle, and our warranty is already expired. obviously from the other posts, nissan is well aware of the problem. this isn't a brake or battery issue, there is no excuse for this happening on a 3 year old vehicle. we have tried contacting nissan to see if they would reconsider and pay for this since it is only 3 years old. they called back and said no, clearly the warranty has expired. this is just wrong on so many levels. the dealership knows it's a problem too, and tried to work with us the best they could. *tr
01/20/20131020001
 My daughter stopped to fill up with fuel and when she tried to start the car the brake and steering wheel remained locked. *tr
01/18/2013640001
 Parked the vehicle , it was not parked straight, got right back in to park straight, car would not started, got towed to hall nissan chesapeake, told i needed a steering lock control and cost was 620.00 got on google and read all the complaints, there should be a default, a recall, we must stand together , please help! *tr
01/02/2013409061
 We drove the car to dr.'s office. when going to leave, the push start button failed to start car. ended up having car towed to our local mechanic, who called up to the closest nissan dealer and they recommended to replace brake sensor, that wasn't the problem. than we had it towed again up to nissan dealer 45 miles away, ended up being the steering lock unit failed and had to be replaced. they ordered the part which was on back order. finally car was ready 13 days after incident. final cost was $848. car has always been well taken care of and maintained on a regular basis. this defective part should be recalled! *tr
01/18/201361000
 I came office on 18th jan in my car and when i was heading back it didn't started. i towed my car to nissan dealer and they said after diagnosis that car's steering lock controller is faulty and is not recognising the key and need to be replaced: final charges : $830, well clearly from the posts that its not one time incident and nissan is aware of that . they should make a recall for this . its just 3 years old car and i have to pay such a hefty amount when i cared my car like a baby.
01/23/201370000
 Trying to start vehicle, yellow key warning light came on and car would not start. this happened without warning and i was stranded at lunch 15 minutes from work with no way to get back. the steering lock unit failed to disengage. this part should be recalled since the same part (i've heard) was recalled on other nissan models and can leave anyone in a dangerous situation.
01/14/201383514
 The intelligent key warning light illuminated as i arrived at my office on the morning of 1/14/13. when i attempted to start the vehicle that afternoon, the push-start ignition remained in the lock position and the vehicle would not respond to repeated start attempts. break lights and headlights continued to function correctly. called local nissan dealership and they instructed me to have the vehicle towed. after an hour, the nissan service advisor contacted me with notice that the steering wheel lock control unit had failed and they estimated the total repair cost to be at $900.00. the dealership did not have the part in stock, but they were able to locate another dealership who was able to courier it over the following morning. i contacted nissan north america on 1/23/13 and they refused to offer any compensation relative to the costs associated with this repair. this is a part that should have been recalled at least a year ago based on its apparently rampant history of failure for other altima owners.
01/15/201393000
 Drove car a few minutes down the road, parked and went inside for aprox 15 mins. came back out and car would not start. no key light was flashing on dash but key fob was in car. got the spare as well and still would not work. plugged in fob, disconnected car battery. all would not work. stuck in the cold with my three year old daughter! had to have car towed to nissan dealership ($100) and part was steering lock mechanism. part was on back order! nissan refuses to recall this! it's ridiculous. they no longer use this part on their cars yet refuse to recall costing us a lot of money! repair bill at nissan dealership was $753.09 plus $100 tow so $853.09!! i will never buy another nissan. luckily dealership was able to get nissan to cover my rental car since i went a week without a car. unacceptable.
01/06/201360000
 Tl- the contact owns a 2009 nissan altima. the contact stated that the steering lock actuator failed on the vehicle. the failure prevented the vehicle from starting. the contact had to have the vehicle towed to the dealer and the part was replaced. the failure mileage and current mileages were 60,000.rl
01/23/201360000
 Went out to my car this morning and it would not start. it does not recognize the keyless start fob. this happens when the steering lock mechanism fails. this is a time bomb beause it can fail at any time with no warning whatsoever. the age and mileage on the car do not matter.
01/21/201351000
 Tl - the contact owns a 2009 nissan altima. the contact stated that she attempted to start the vehicle but to no avail. the vehicle was towed to the dealer where the technician diagnosed that the steering lock actuator was defective and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 51,000. kmj
01/21/201326982
 Intelli key indicator light began illuminating two days ago. last evening after dinner vehicle would not switch out of lock stranded in 15 degree temps waiting for tow for 2 hours. nissan service advisor knew exactly what problem was. he called me later tonight to confirm electronic steering lock needed replacing. $800.00+. nissan surely will recall faulty door handle springs at .50 cents a whack, but give me a break. it's time nissan own up to the numerous 2009's that are having this part fail.
01/18/201346000
 I parked my car at work, and when i went out 8 hours later to go home it wouldn't start. they key light was illuminated, and when i tried to start the car, it kept saying lock. my husband tried testing the battery, etc. the car ended up having to be towed to the nissan dealership 50 miles away($200). once the car was looked at, the dealership determined that the steering lock assembly needed to be replaced, and the total with labor would be approx $850. they also told me that it was on back order. the fact that the item is on back order, and that there are a ton of other complaints about this same issue tells me that nissan needs to recall this part!!! i am waiting for a call back from nissan reguarding this issue.
03/12/201259186
 Vehicle would not start. key light on dash illuminated. had towed to dealer. informed problem was a faulty steering lock control unit. very common problem on this model, part not in stock.
01/18/2013640001
 2009 nissan altima - key warning light illuminated and car failed to start. car was towed to nearest nissan dealership where it was determined by diagnostic testing that the steering lock mechanism failed and needed to be replaced. total estimated cost of repair with parts and labor is $1,100.00. manufacturer will be contacted during business hours tomorrow. total miles at time of incident was 64,000. *tr
12/19/2012700001
 Vehicle wouldn't start, called a mechanic friend thinking it was the battery. he realized it wasn't the battery, it was the steering lock and he'd seen it before in nissan's. we finally had to call nissan and schedule an appointment and have it towed to the nearest dealership. it cost us $800. our mechanic friend says that in his experience nissan doesn't find this to be a safety issue so they won't do a formal recall. this is a 3 year old vehicle, and our warranty is already expired. obviously from the other posts, nissan is well aware of the problem. this isn't a brake or battery issue, there is no excuse for this happening on a 3 year old vehicle. we have tried contacting nissan to see if they would reconsider and pay for this since it is only 3 years old. they called back and said no, clearly the warranty has expired. this is just wrong on so many levels. the dealership knows it's a problem too, and tried to work with us the best they could. *tr
01/20/20131020001
 My daughter stopped to fill up with fuel and when she tried to start the car the brake and steering wheel remained locked. *tr
01/18/2013640001
 Parked the vehicle , it was not parked straight, got right back in to park straight, car would not started, got towed to hall nissan chesapeake, told i needed a steering lock control and cost was 620.00 got on google and read all the complaints, there should be a default, a recall, we must stand together , please help! *tr
01/02/2013409061
 We drove the car to dr.'s office. when going to leave, the push start button failed to start car. ended up having car towed to our local mechanic, who called up to the closest nissan dealer and they recommended to replace brake sensor, that wasn't the problem. than we had it towed again up to nissan dealer 45 miles away, ended up being the steering lock unit failed and had to be replaced. they ordered the part which was on back order. finally car was ready 13 days after incident. final cost was $848. car has always been well taken care of and maintained on a regular basis. this defective part should be recalled! *tr
01/08/2013550001
 I went to the valero in cabot, ar to get gas this past wednesday morning before i was to go to work, and when i got back into my car and it wouldn't start. the intelligent key indicator light was on, and would not start. i could not press the brake it was very stiff and the start button would not come out of the lock position i read the owners manual, called the north little rock nissan dealer, and realized there was nothing i could do except have it towed to the dealership. this is a 2009 model with 55,000 miles, and i take great care of it. the mechanic called me later and said i need a new steering lock unit. he said it would cost about $1200.00 to repair, and he said it isn't covered under warranty, and there was no recall, and to let him know what i wanted to do. this is faulty equipment from nissan and this issue could not have been prevented by anything i could have done or not done. not only do i not have 1200.00, but i have 3 kids and a job i that i need to get back & forth to. i have been stranded for 3 days now, i have missed work because i don't have another mode of transportation, my insurance covers nothing except $75 for the tow, and i have spent countless hours on my phone with nissan. i'm without car, no way to get to work to support my family, and do not have enough groceries to survive the w/e !!! there should already be a recall on this, as i have read & been told by nissan this has happened to 08,09,10 models. there definitely needs to be a formal recall on this part because it has affected too many people and it could easily result in death if the lock out takes place in traffic.. i have been unable to get the dealer to work with me, much less return my calls or emails. i may very well lose my job if i have to take off work anymore, because i do not have another means of transportation... pathetic. *tr
01/21/201351000
 Tl - the contact owns 2009 nissan altima. the contact stated that she attempted to start her vehicle but it failed to do so. the vehicle was towed to the dealer. the technician diagnosed that the steering lock actuator was defective and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 51,000. pm
01/21/201326982
 Intelli key indicator light began illuminating two days ago. last evening after dinner vehicle would not switch out of lock stranded in 15 degree temps waiting for tow for 2 hours. nissan service advisor knew exactly what problem was. he called me later tonight to confirm electronic steering lock needed replacing. $800.00+. nissan surely will recall faulty door handle springs at .50 cents a whack, but give me a break. it's time nissan own up to the numerous 2009's that are having this part fail.
01/18/201346000
 I parked my car at work, and when i went out 8 hours later to go home it wouldn't start. they key light was illuminated, and when i tried to start the car, it kept saying lock. my husband tried testing the battery, etc. the car ended up having to be towed to the nissan dealership 50 miles away($200). once the car was looked at, the dealership determined that the steering lock assembly needed to be replaced, and the total with labor would be approx $850. they also told me that it was on back order. the fact that the item is on back order, and that there are a ton of other complaints about this same issue tells me that nissan needs to recall this part!!! i am waiting for a call back from nissan reguarding this issue.
03/12/201259186
 Vehicle would not start. key light on dash illuminated. had towed to dealer. informed problem was a faulty steering lock control unit. very common problem on this model, part not in stock.
01/18/201364000
 2009 nissan altima - key warning light illuminated and car failed to start. car was towed to nearest nissan dealership where it was determined by diagnostic testing that the steering lock mechanism failed and needed to be replaced. total estimated cost of repair with parts and labor is $1,100.00. manufacturer will be contacted during business hours tomorrow. total miles at time of incident was 64,000.
12/19/201270000
 Vehicle wouldn't start, called a mechanic friend thinking it was the battery. he realized it wasn't the battery, it was the steering lock and he'd seen it before in nissan's. we finally had to call nissan and schedule an appointment and have it towed to the nearest dealership. it cost us $800. our mechanic friend says that in his experience nissan doesn't find this to be a safety issue so they won't do a formal recall. this is a 3 year old vehicle, and our warranty is already expired. obviously from the other posts, nissan is well aware of the problem. this isn't a brake or battery issue, there is no excuse for this happening on a 3 year old vehicle. we have tried contacting nissan to see if they would reconsider and pay for this since it is only 3 years old. they called back and said no, clearly the warranty has expired. this is just wrong on so many levels. the dealership knows it's a problem too, and tried to work with us the best they could.
01/20/2013102000
 My daughter stopped to fill up with fuel and when she tried to start the car the brake and steering wheel remained locked.
01/02/201340906
 We drove the car to dr.'s office. when going to leave, the push start button failed to start car. ended up having car towed to our local mechanic, who called up to the closest nissan dealer and they recommended to replace brake sensor, that wasn't the problem. than we had it towed again up to nissan dealer 45 miles away, ended up being the steering lock unit failed and had to be replaced. they ordered the part which was on back order. finally car was ready 13 days after incident. final cost was $848. car has always been well taken care of and maintained on a regular basis. this defective part should be recalled!
01/08/201355000
 I went to the valero in cabot, ar to get gas this past wednesday morning before i was to go to work, and when i got back into my car and it wouldn't start. the intelligent key indicator light was on, and would not start. i could not press the brake it was very stiff and the start button would not come out of the lock positioni read the owners manual, called the north little rock nissan dealer, and realized there was nothing i could do except have it towed to the dealership. this is a 2009 model with 55,000 miles, and i take great care of it. the mechanic called me later and said i need a new steering lock unit. he said it would cost about $1200.00 to repair, and he said it isn't covered under warranty, and there was no recall, and to let him know what i wanted to do. this is faulty equipment from nissan and this issue could not have been prevented by anything i could have done or not done. not only do i not have 1200.00, but i have 3 kids and a job i that i need to get back & forth to. i have been stranded for 3 days now, i have missed work because i don't have another mode of transportation, my insurance covers nothing except $75 for the tow, and i have spent countless hours on my phone with nissan. i'm without car, no way to get to work to support my family, and do not have enough groceries to survivce the w/e !!! there should already be a recall on this, as i have read & been told by nissan this has happened to 08,09,10 models. there definitely needs to be a formal recall on this part because it has affected too many people and it could easily result in death if the lock out takes place in traffic.. i have been unable to get the dealer to work with me, much less return my calls or emails. i may very well lose my job if i have to take off work anymore, because i do not have another means of transportation... pathetic
01/15/2013630001
 My wife was about to head home from work in the afternoon. the key fob unlocked the car like usual but the car was unresponsive in her attempt to start it. the key light was illuminated on the dash. we tried a number of things but the push-to-start button wouldn't change out of the 'lock' position - even to go to 'accessory' mode. i had the car towed to a local nissan dealer which informed us that the steering lock unit malfunctioned and will have to be replaced. the car will not be able to start up until it is fixed. the part is not under warranty and costs close to $500. my final quote was $864 from the dealer. the car will have to be reprogrammed, so there is no way to circumvent the dealer's cost. nissan needs to own up to their mistake and recall this defective part. *tr
01/21/201326982
 Intelli key indicator light began illuminating two days ago. last evening after dinner vehicle would not switch out of lock stranded in 15 degree temps waiting for tow for 2 hours. nissan service advisor knew exactly what problem was. he called me later tonight to confirm electronic steering lock needed replacing. $800.00+. nissan surely will recall faulty door handle springs at .50 cents a whack, but give me a break. it's time nissan own up to the numerous 2009's that are having this part fail.
01/18/201346000
 I parked my car at work, and when i went out 8 hours later to go home it wouldn't start. they key light was illuminated, and when i tried to start the car, it kept saying lock. my husband tried testing the battery, etc. the car ended up having to be towed to the nissan dealership 50 miles away($200). once the car was looked at, the dealership determined that the steering lock assembly needed to be replaced, and the total with labor would be approx $850. they also told me that it was on back order. the fact that the item is on back order, and that there are a ton of other complaints about this same issue tells me that nissan needs to recall this part!!! i am waiting for a call back from nissan reguarding this issue.
03/12/201259186
 Vehicle would not start. key light on dash illuminated. had towed to dealer. informed problem was a faulty steering lock control unit. very common problem on this model, part not in stock.
01/20/2013102000
 My daughter stopped to fill up with fuel and when she tried to start the car the brake and steering wheel remained locked.
01/18/201364000
 2009 nissan altima - key warning light illuminated and car failed to start. car was towed to nearest nissan dealership where it was determined by diagnostic testing that the steering lock mechanism failed and needed to be replaced. total estimated cost of repair with parts and labor is $1,100.00. manufacturer will be contacted during business hours tomorrow. total miles at time of incident was 64,000.
12/19/201270000
 Vehicle wouldn't start, called a mechanic friend thinking it was the battery. he realized it wasn't the battery, it was the steering lock and he'd seen it before in nissan's. we finally had to call nissan and schedule an appointment and have it towed to the nearest dealership. it cost us $800. our mechanic friend says that in his experience nissan doesn't find this to be a safety issue so they won't do a formal recall. this is a 3 year old vehicle, and our warranty is already expired. obviously from the other posts, nissan is well aware of the problem. this isn't a brake or battery issue, there is no excuse for this happening on a 3 year old vehicle. we have tried contacting nissan to see if they would reconsider and pay for this since it is only 3 years old. they called back and said no, clearly the warranty has expired. this is just wrong on so many levels. the dealership knows it's a problem too, and tried to work with us the best they could.
01/20/2013102000
 My daughter stopped to fill up with fuel and when she tried to start the car the brake and steering wheel remained locked.
01/09/2013589101
 Car would not start. yellow key light and flashing red key light on panel. seemed like a security anti-theft problem but it turned out to be a faulty steering lock mechanism. a $700 repair. and, what's worse is, there was no recall for this item even with many complaints reported. this was recalled on other nissan models (cube, 390, etc) but no on the altima. not happy. *tr
01/02/201340906
 We drove the car to dr.'s office. when going to leave, the push start button failed to start car. ended up having car towed to our local mechanic, who called up to the closest nissan dealer and they recommended to replace brake sensor, that wasn't the problem. than we had it towed again up to nissan dealer 45 miles away, ended up being the steering lock unit failed and had to be replaced. they ordered the part which was on back order. finally car was ready 13 days after incident. final cost was $848. car has always been well taken care of and maintained on a regular basis. this defective part should be recalled!
01/08/201355000
 I went to the valero in cabot, ar to get gas this past wednesday morning before i was to go to work, and when i got back into my car and it wouldn't start. the intelligent key indicator light was on, and would not start. i could not press the brake it was very stiff and the start button would not come out of the lock positioni read the owners manual, called the north little rock nissan dealer, and realized there was nothing i could do except have it towed to the dealership. this is a 2009 model with 55,000 miles, and i take great care of it. the mechanic called me later and said i need a new steering lock unit. he said it would cost about $1200.00 to repair, and he said it isn't covered under warranty, and there was no recall, and to let him know what i wanted to do. this is faulty equipment from nissan and this issue could not have been prevented by anything i could have done or not done. not only do i not have 1200.00, but i have 3 kids and a job i that i need to get back & forth to. i have been stranded for 3 days now, i have missed work because i don't have another mode of transportation, my insurance covers nothing except $75 for the tow, and i have spent countless hours on my phone with nissan. i'm without car, no way to get to work to support my family, and do not have enough groceries to survivce the w/e !!! there should already be a recall on this, as i have read & been told by nissan this has happened to 08,09,10 models. there definitely needs to be a formal recall on this part because it has affected too many people and it could easily result in death if the lock out takes place in traffic.. i have been unable to get the dealer to work with me, much less return my calls or emails. i may very well lose my job if i have to take off work anymore, because i do not have another means of transportation... pathetic
01/15/201363000
 My wife was about to head home from work in the afternoon. the key fob unlocked the car like usual but the car was unresponsive in her attempt to start it. the key light was illuminated on the dash. we tried a number of things but the push-to-start button wouldn't change out of the 'lock' position - even to go to 'accessory' mode. i had the car towed to a local nissan dealer which informed us that the steering lock unit malfunctioned and will have to be replaced. the car will not be able to start up until it is fixed. the part is not under warranty and costs close to $500. my final quote was $864 from the dealer. the car will have to be reprogrammed, so there is no way to circumvent the dealer's cost. nissan needs to own up to their mistake and recall this defective part.
01/16/201335000
 Tl- the contact owns a 2009 nissan altima. the contact stated that the key warning light illuminated and the vehicle failed to start. the vehicle was towed to the dealer where it was determined that the steering lock mechanism failed and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure and current mileages were 35,000. the vin was not available. kmj
12/01/201264980
 Tl- the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start. the vehicle was later towed to the dealer where they advised her that the power steering lock failed. the vehicle was repaired for the steering lock mechanism. the manufacturer was contacted and offered her the component at a lower price. the failure mileage was approximately 64,980. the current mileage was approximately 65,900. the vin was unavailable. kmj
01/05/201359000
 Tl* the contact owns a 2009 nissan altima. the contact stated that while starting the vehicle, the intelligence key malfunction warning light illuminated and the vehicle failed to start. the vehicle was towed to the dealer for diagnostic testing. the technician stated that the electronic steering column lock needed to be replaced. the manufacturer was made aware of the failure and advised the contact that the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure mileage and current mileage was 59,000.
01/12/201342000
 Tl* the contact owns a 2009 nissan altima. the contact stated that the steering lock mechanism failed. the contact attempted to start the vehicle by engaging the push-to-start button but to no avail. in addition, the intelligent key malfunction indicator light was illuminated. the vehicle was towed to the dealer, who performed a diagnostic test, and advised the contact that the steering lock mechanism failed and needed to be replaced. the manufacturer was not notified of the issue. the vin was unavailable. the vehicle was not repaired. the failure mileage was 42,000.
01/08/2013400001
 I went to work on the 7th for 11-7 shift. when i try starting my car to leave on the 8th @ 7:07, it would not start. the yellow warning key came up on the dash. the lights, locking the car works, the horn works. i call aaa they could get it started. i called nissan after i took the car home as i have stuff in it that i couldn't leave at a shop. they said i should take it to a nissan dealer and let them know the cost and what the problem was. i went on line and search it up only to find so many with this same or very similar problem. i call back nissan and let them know it is not an isolated problem am having. the dealer knew what the problem was in less than 30min. it was the steering column need to replace. now i spend $910 and nissan telling me they can not finance it as there is no recall on the part. please, everyone, let us join together and claim what is ours. *tr
01/09/2013589101
 Car would not start. yellow key light and flashing red key light on panel. seemed like a security anti-theft problem but it turned out to be a faulty steering lock mechanism. a $700 repair. and, what's worse is, there was no recall for this item even with many complaints reported. this was recalled on other nissan models (cube, 390, etc) but no on the altima. not happy. *tr
01/09/2013720001
 On 01/09/2013, i drove my grandmother to an appt. and came home. five hours later, i got into the car and it would not start. i made some calls and researched online and discovered many other complaints about the same problem, the steering lock mechanism isn't working. the little yellow key appears on instrument panel. i have brake lights and replaced the battery in both the car and the key fob. nothing helped to start my car. the steering wheel isn't locked so it moves freely and the ignition button illuminates but will not leave the lock position. i placed a phone call to the number provided by conroe, tx. the consumer affairs specialist, [xxx], hung up on me!! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
01/15/201363000
 My wife was about to head home from work in the afternoon. the key fob unlocked the car like usual but the car was unresponsive in her attempt to start it. the key light was illuminated on the dash. we tried a number of things but the push-to-start button wouldn't change out of the 'lock' position - even to go to 'accessory' mode. i had the car towed to a local nissan dealer which informed us that the steering lock unit malfunctioned and will have to be replaced. the car will not be able to start up until it is fixed. the part is not under warranty and costs close to $500. my final quote was $864 from the dealer. the car will have to be reprogrammed, so there is no way to circumvent the dealer's cost. nissan needs to own up to their mistake and recall this defective part.
01/16/201335000
 Tl- the contact owns a 2009 nissan altima. the contact stated that the key warning light illuminated and the vehicle failed to start. the vehicle was towed to the dealer where it was determined that the steering lock mechanism failed and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure and current mileages were 35,000. the vin was not available. kmj
12/01/201264980
 Tl- the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start. the vehicle was later towed to the dealer where they advised her that the power steering lock failed. the vehicle was repaired for the steering lock mechanism. the manufacturer was contacted and offered her the component at a lower price. the failure mileage was approximately 64,980. the current mileage was approximately 65,900. the vin was unavailable. kmj
01/12/201342000
 Tl- the contact owns a 2009 nissan altima. the contact stated that the steering lock mechanism failed. the contact attempted to start the vehicle by engaging the push-to-start button but to no avail. in addition, the intelligent key malfunction indicator light was illuminated. the vehicle was towed to the dealer, who performed a diagnostic test, and advised the contact that the steering lock mechanism failed and needed to be replaced. the manufacturer was not notified of the issue. the vin was unavailable. the vehicle was not repaired. the failure mileage was 42,000. kmj
01/08/201340000
 I went to work on the 7th for 11-7 shift. when i try starting my car to leave on the 8th @ 7:07, it would not start. the yellow warning key came up on the dash. the lights, locking the car works, the horn works. i call aaaa they could get it started. i called nissan after i took the car home as i have stuff in it that i couldnt leave at a shop. they said i should take it to a nissan dealer and let them know the cost and what the problem was. i went on line and seach it up only to find so many with this same or very similar problem. i csll back nissan and let them know it is not an isolated problem am having. the dealer knew whst the problem was in less than 30min. it was the steering column need to replace. now i spend $910 and nissan telling me they can not finance it as there is no recall on the part. please, everyone, let us join together and clsim what is ours.
01/09/201358910
 Car would not start. yellow key light and flashing red key light on panel. seemed like a security anti-theft problem but it turned out to be a faulty steering lock mechanism. a $700 repair. and, what's worse is, there was no recall for this item even with many complaints reported. this was recalled on other nissan models (cube, 390, etc) but no on the altima. not happy.
01/09/2013720001
 On 01/09/2013, i drove my grandmother to an appt. and came home. five hours later, i got into the car and it would not start. i made some calls and researched online and discovered many other complaints about the same problem, the steering lock mechanism isn't working. the little yellow key appears on instrument panel. i have brake lights and replaced the battery in both the car and the key fob. nothing helped to start my car. the steering wheel isn't locked so it moves freely and the ignition button illuminates but will not leave the lock position. i placed a phone call to the number provided by conroe, tx. the consumer affairs specialist, [xxx], hung up on me!! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
01/16/201335000
 Tl- the contact owns a 2009 nissan altima. the contact stated that the key warning light illuminated and the vehicle failed to start. the vehicle was towed to the dealer where it was found that the steering lock mechanism had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure and current mileages were 35,000. the vin was not available. mh
12/01/201264980
 Tl-the contact owns a 2009 nissan altima. the contact stated that after attempting to start her vehicle it failed. the vehicle was later towed to a dealer. after diagnosis they advised her that the power steering lock failed causing the vehicle to not start. the vehicle was repaired for the steering lock mechanism. the manufacturer was contacted and they offered her the component at a lower price. the failure mileage was approximately 64,980. the current mileage was approximately 65,900. the vin was unavailable. tb
01/12/201342000
 Tl- the contact owns a 2009 nissan altima. the contact stated that the steering lock mechanism failed. the contact attempted to start the vehicle by engaging the push-to-start button but to no avail. in addition, the intelligent key malfunction indicator light was illuminated. the vehicle was towed to the dealer, who performed a diagnostic test, and advised the contact that the steering lock mechanism failed and needed to be replaced. the manufacturer was not notified of the issue. the vin was unavailable. the vehicle was not repaired. the failure mileage was 42,000. kmj
01/08/201340000
 I went to work on the 7th for 11-7 shift. when i try starting my car to leave on the 8th @ 7:07, it would not start. the yellow warning key came up on the dash. the lights, locking the car works, the horn works. i call aaaa they could get it started. i called nissan after i took the car home as i have stuff in it that i couldnt leave at a shop. they said i should take it to a nissan dealer and let them know the cost and what the problem was. i went on line and seach it up only to find so many with this same or very similar problem. i csll back nissan and let them know it is not an isolated problem am having. the dealer knew whst the problem was in less than 30min. it was the steering column need to replace. now i spend $910 and nissan telling me they can not finance it as there is no recall on the part. please, everyone, let us join together and clsim what is ours.
01/09/201358910
 Car would not start. yellow key light and flashing red key light on panel. seemed like a security anti-theft problem but it turned out to be a faulty steering lock mechanism. a $700 repair. and, what's worse is, there was no recall for this item even with many complaints reported. this was recalled on other nissan models (cube, 390, etc) but no on the altima. not happy.
01/09/201372000
 On 01/09/2013, i drove my grandmother to an app't and came home. five hours later, i got into the car and it would not start. i made some calls and researched online and discovered many other complaints about the same problem, the steering lock mechanism isn't working. the little yellow key appears on instrument panel. i have brake lights and replaced the battery in both the car and the key fob. nothing helped to start my car. the steering wheel isn't locked so it moves freely and the ignition button illuminates but will not leave the lock position. i placed a phone call to the number provided by conroe, tx. the consumer affairs specialist, joseph, hung up on me!!
01/12/201342000
 Tl-the contact owns a 2009 nissan altima. the contact stated the steering lock mechanism failed. as he touch the push start button it could not pass lock to start the engine and the intelligent key malfunction indicator light started to illuminated. the vehicle was towed to the dealer who ran a diagnostic test and stated the steering lock mechanism failed and needed to be replaced. there was no recall and the contact would have to pay for the repairs. the manufacturer was not notified. the vin was unknown. the vehicle was not repaired. the failure mileage was 42,000. mw
01/08/201340000
 I went to work on the 7th for 11-7 shift. when i try starting my car to leave on the 8th @ 7:07, it would not start. the yellow warning key came up on the dash. the lights, locking the car works, the horn works. i call aaaa they could get it started. i called nissan after i took the car home as i have stuff in it that i couldnt leave at a shop. they said i should take it to a nissan dealer and let them know the cost and what the problem was. i went on line and seach it up only to find so many with this same or very similar problem. i csll back nissan and let them know it is not an isolated problem am having. the dealer knew whst the problem was in less than 30min. it was the steering column need to replace. now i spend $910 and nissan telling me they can not finance it as there is no recall on the part. please, everyone, let us join together and clsim what is ours.
01/09/201358910
 Car would not start. yellow key light and flashing red key light on panel. seemed like a security anti-theft problem but it turned out to be a faulty steering lock mechanism. a $700 repair. and, what's worse is, there was no recall for this item even with many complaints reported. this was recalled on other nissan models (cube, 390, etc) but no on the altima. not happy.
01/09/201372000
 On 01/09/2013, i drove my grandmother to an app't and came home. five hours later, i got into the car and it would not start. i made some calls and researched online and discovered many other complaints about the same problem, the steering lock mechanism isn't working. the little yellow key appears on instrument panel. i have brake lights and replaced the battery in both the car and the key fob. nothing helped to start my car. the steering wheel isn't locked so it moves freely and the ignition button illuminates but will not leave the lock position. i placed a phone call to the number provided by conroe, tx. the consumer affairs specialist, joseph, hung up on me!!
12/27/2012800001
 [xxx], atlanta, georgia my daughter's 2009 nissan altima did the same thing. she came over for a visit and upon leaving her car would not crank. my husband and i did all of the troubleshooting according to the manual to no avail. i called the dealership where she purchased the vehicle and he immediately knew what the problem was. he wanted to sell here another altima, because nissan knew this was an issue, so they stopped putting this mechanism on the 2012 models. nissan who has a good standing and have millions of cars on the road should do right by consumers who purchased their vehicles and had this problem. i am going to send this complaint site to my local news station and try to put some fire under nissan. this is ridiculous and other consumers need to be aware of this problem. the repair cost of our nissan altima was $919.00. i see several differences in the repair cost too. we cannot sit by and let consumers continue to be charged substantial amount of money for repair cost when nissan know there is a problem with the steering lock mechanism. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
01/07/2013600001
 I just wanted everyone to know that this same situation happened to me a couple of days ago and it is not a cheap cost ($~1000). i called nissan (1-800-647-7261) and made a complaint and they are going to reimburse me 50%. it should be a 100% but it's better than nothing. i encourage everyone to call them and make a complaint and file a complaint with your local better business bureau and the attorney general office. they must recall this defective part! *tr
01/09/201372000
 On 01/09/2013, i drove my grandmother to an app't and came home. five hours later, i got into the car and it would not start. i made some calls and researched online and discovered many other complaints about the same problem, the steering lock mechanism isn't working. the little yellow key appears on instrument panel. i have brake lights and replaced the battery in both the car and the key fob. nothing helped to start my car. the steering wheel isn't locked so it moves freely and the ignition button illuminates but will not leave the lock position. i placed a phone call to the number provided by conroe, tx. the consumer affairs specialist, joseph, hung up on me!!
12/27/201280000
 Bettye ball-jenkins, atlanta, georgia my daughter's 2009 nissan altima did the same thing.she came over for a visit and upon leaving her car would not crank. my husband and i did all of the troubleshooting according to the manual to no avail. i called the dealership where she purchased the vehicle and he immediately knew what the problem was. he wanted to sell here another altima, because nissan knew this was an issue, so they stopped putting this mechanism on the 2012 models. nissan who has a good standing and have millions of cars on the road should do right by consumers who purchased their vehicles and had this problem. i am going to send this complaint site to my local news station and try to put some fire under nissan. this is ridiculous and other consumers need to be aware of this problem. the repair cost of our nissan altima was $919.00. i see several differences in the repair cost too. we cannot sit by and let consumers continue to be charged substantial amount of money for repair cost when nissan know there is a problem with the steering lock mechanism.
01/07/201360000
 I just wanted everyone to know that this same situation happened to me a couple of days ago and it is not a cheap cost ($~1000). i called nissan (1-800-647-7261) and made a complaint and they are going to reimburse me 50%. it should be a 100% but it's better than nothing. i encourage everyone to call them and make a complaint and file a complaint with your local better business bureau and the attorney general office. they must recall this defective part!
01/07/2013450001
 My wife drove the car to her class and parked it on a parking lot. the car couldn't be started (push button couldn't start the car) when she was done with the class and wanted to get back home. the yellow key light showed on the left top panel and red security light flashed. the fob key still worked in locking/unlocking the car doors. the aaa was called and they came to try to jump start the car. it didn't start. the car had to be towed to the nearest nissan dealership. they found it was the steering wheel lock assembly problem. it cost $700 to repair it. i called nissan north america and was told the part has not be on the recall list. *tr
12/30/20121060001
 I got into my car after work(12-27-12) and noticed the yellow key light on the dash. the car started and drove just fine. then the next time i went to start my car (12-30-12) the car wouldn't start. i couldn't do anything. got the car placed on a trailer and hauled to the nearest nissan repair shop and my steering column lock mechanism needs to be replaced which is an awfully expensive fix. to top things off, this part is on back order so i know i'm not the only one with issues. *tr
01/07/2013650001
 Drove the car into work just fine. seven hours later when i was leaving to go home car would not start. key light was on in dashboard but nothing would happen. jumped the battery, reset the batter, even took out the battery to get it tested. still nothing. finally paid $70 to get it towed to nissan dealership (less than 3 miles) and it is the steering lock control unit, which cost $978 to replace. apparently this happens when it is cold out. nissan needs to recall these vehicles and reimburse everyone who have had similar issues. i will never buy another nissan and you bet i'm going to tell everyone i know!! *tr
12/27/201280000
 Bettye ball-jenkins, atlanta, georgia my daughter's 2009 nissan altima did the same thing.she came over for a visit and upon leaving her car would not crank. my husband and i did all of the troubleshooting according to the manual to no avail. i called the dealership where she purchased the vehicle and he immediately knew what the problem was. he wanted to sell here another altima, because nissan knew this was an issue, so they stopped putting this mechanism on the 2012 models. nissan who has a good standing and have millions of cars on the road should do right by consumers who purchased their vehicles and had this problem. i am going to send this complaint site to my local news station and try to put some fire under nissan. this is ridiculous and other consumers need to be aware of this problem. the repair cost of our nissan altima was $919.00. i see several differences in the repair cost too. we cannot sit by and let consumers continue to be charged substantial amount of money for repair cost when nissan know there is a problem with the steering lock mechanism.
01/07/201360000
 I just wanted everyone to know that this same situation happened to me a couple of days ago and it is not a cheap cost ($~1000). i called nissan (1-800-647-7261) and made a complaint and they are going to reimburse me 50%. it should be a 100% but it's better than nothing. i encourage everyone to call them and make a complaint and file a complaint with your local better business bureau and the attorney general office. they must recall this defective part!
01/07/201345000
 My wife drove the car to her class and parked it on a parking lot. the car couldn't be started (push button couldn't start the car) when she was done with the class and wanted to get back home. the yellow key light showed on the left top panel and red security light flashed. the fob key still worked in locking/unlocking the car doors. the aaa was called and they came to try to jump start the car. it didn't start. the car had to be towed to the nearest nissan dealership. they found it was the steering wheel lock assembly problem. it cost $700 to repair it. i called nissan north america and was told the part has not be on the recall list.
12/30/2012106000
 I got into my car after work(12-27-12) and noticed the yellow key light on the dash. the car started and drove just fine. then the next time i went to start my car (12-30-12) the car wouldn't start. i couldn't do anything. got the car placed on a trailer and hauled to the nearest nissan repair shop and my steering column lock mechanism needs to be replaced which is an awfully expensive fix. to top things off, this part is on back order so i know i'm not the only one with issues.
01/08/2013700001
 I started my car to leave for work around 6:30am and left to get gas before continuing to work. i was able to drive the car to the gas pump and turn off the engine without incident. when i attempted to start the engine after pumping gas the car failed to start. i noticed that there was an indicator in my dash that i had never seen. it was a red indicator that i would later find out showed a problem with my steering lock mechanism. the car would not move past the lock stage and i had to promptly have it towed to the nissan dealership. i later found out that this repair would cost almost $800.00 before taxes. after researching, i have found that there have been many similar claims in the past few months. i would just like for my case to be known with others that have had a similar position. *tr
01/07/2013650001
 Drove the car into work just fine. seven hours later when i was leaving to go home car would not start. key light was on in dashboard but nothing would happen. jumped the battery, reset the batter, even took out the battery to get it tested. still nothing. finally paid $70 to get it towed to nissan dealership (less than 3 miles) and it is the steering lock control unit, which cost $978 to replace. apparently this happens when it is cold out. nissan needs to recall these vehicles and reimburse everyone who have had similar issues. i will never buy another nissan and you bet i'm going to tell everyone i know!! *tr
01/07/2013754971
 Veh was driven for a period of time and then stopped to get gas. veh would not start again. a yellow key indicator came on the dash and vehicle still would not start. had it towed to dealer and diagnosed as the steering lock module. *tr
01/02/2013560001
 Steering lock unit on jan 2, 2012, i drove my car to work. i did not notice at that time any lights on however 5 hours later i go to start my car and it would not start. it was at that time i noticed the yellow key light. i had never seen it before. i tried jumping the battery and when that didn't work i went and bought a brand new battery. still, i got no results. i towed the car to nissan to find out that my steering lock unit went out on the car. i too am baffled by the fact that there has not been a recall on this part as it has been a common issue with a lot of customers. this is my first nissan and i am extremely unhappy knowing there has been so many documented issues yet nissan has done nothing to rectify the situation. *tr
01/06/2013459001
 The yellow key light came on as i was driving to my destination. when i went to leave, i was able to unlock my doors but could not start the car. lights were working but was not able to engage brake pedal or push the button to start the car. tried to jump the car off thinking it was the battery, but did not work. had the car towed to the dealership and found out today that the steering lock assembly had to be replaced. there were no other warning signs only the yellow key light. this is a very costly repair. i have seen many other complaints of this same problem and do not understand why there has not been a recall. i found that there was a recall for this very problem on the 2009 nissan 370 z. *tr
01/04/2013355001
 Cold day 2009 altima started fine. went to work, but at lunch time tried to start car and it would not start. fob key would still open locks and was acknowledged buy car and lights still worked so it was not battery or key. brake lights also worked. yellow key light on dash was lit and steering wheel and gears were locked. car was towed on flatbed to dealer. dealer initially said it may be just fob key reprogramming. however after 4 hours they found the problem to be the steering lock switch. cost $700 dollars to repair!! nissan recall this part now and reimburse customers! *tr
12/27/201280000
 Bettye ball-jenkins, atlanta, georgia my daughter's 2009 nissan altima did the same thing.she came over for a visit and upon leaving her car would not crank. my husband and i did all of the troubleshooting according to the manual to no avail. i called the dealership where she purchased the vehicle and he immediately knew what the problem was. he wanted to sell here another altima, because nissan knew this was an issue, so they stopped putting this mechanism on the 2012 models. nissan who has a good standing and have millions of cars on the road should do right by consumers who purchased their vehicles and had this problem. i am going to send this complaint site to my local news station and try to put some fire under nissan. this is ridiculous and other consumers need to be aware of this problem. the repair cost of our nissan altima was $919.00. i see several differences in the repair cost too. we cannot sit by and let consumers continue to be charged substantial amount of money for repair cost when nissan know there is a problem with the steering lock mechanism.
01/07/201360000
 I just wanted everyone to know that this same situation happened to me a couple of days ago and it is not a cheap cost ($~1000). i called nissan (1-800-647-7261) and made a complaint and they are going to reimburse me 50%. it should be a 100% but it's better than nothing. i encourage everyone to call them and make a complaint and file a complaint with your local better business bureau and the attorney general office. they must recall this defective part!
01/07/201345000
 My wife drove the car to her class and parked it on a parking lot. the car couldn't be started (push button couldn't start the car) when she was done with the class and wanted to get back home. the yellow key light showed on the left top panel and red security light flashed. the fob key still worked in locking/unlocking the car doors. the aaa was called and they came to try to jump start the car. it didn't start. the car had to be towed to the nearest nissan dealership. they found it was the steering wheel lock assembly problem. it cost $700 to repair it. i called nissan north america and was told the part has not be on the recall list.
12/30/2012106000
 I got into my car after work(12-27-12) and noticed the yellow key light on the dash. the car started and drove just fine. then the next time i went to start my car (12-30-12) the car wouldn't start. i couldn't do anything. got the car placed on a trailer and hauled to the nearest nissan repair shop and my steering column lock mechanism needs to be replaced which is an awfully expensive fix. to top things off, this part is on back order so i know i'm not the only one with issues.
01/08/201370000
 I started my car to leave for work around 6:30am and left to get gas before continuing to work. i was able to drive the car to the gas pump and turn off the engine without incident. when i attempted to start the engine after pumping gas the car failed to start. i noticed that there was an indicator in my dash that i had never seen. it was a red indicator that i would later find out showed a problem with my steering lock mechanism. the car would not move past the lock stage and i had to promptly have it towed to the nissan dealership. i later found out that this repair would cost almost $800.00 before taxes. after researching, i have found that there have been many similar claims in the past few months. i would just like for my case to be known with others that have had a similar position.
01/07/201365000
 Drove the car into work just fine. seven hours later when i was leaving to go home car would not start. key light was on in dashboard but nothing would happen. jumped the battery, reset the batter, even took out the battery to get it tested. still nothing. finally paid $70 to get it towed to nissan dealership (less than 3 miles) and it is the steering lock control unit, which cost $978 to replace. apparentlly this happens when it is cold out. nissan needs to recall these vehicles and reimburse everyone who have had similar issues. i will never buy another nissan and you bet i'm going to tell everyone i know!!
01/07/201375497
 Veh was driven for a period of time and then stopped to get gas. veh would not start again. a yellow key indicator came on the dash and vehicle still would not start. had it towed to dealer and diagnosed as the steering lock module.
01/02/201356000
 Steering lock unit on jan 2, 2012, i drove my car to work. i did not notice at that time any lights on however 5 hours later i go to start my car and it would not start. it was at that time i noticed the yellow key light. i had never seen it before. i tried jumping the battery and when that didn't work i went and bought a brand new battery. still, i got no results. i towed the car to nissan to find out that my steering lock unit went out on the car. i too am baffled by the fact that there has not been a recall on this part as it has been a common issue with a lot of customers. this is my first nissan and i am extremely unhappy knowing there has been so many documented issues yet nissan has done nothing to rectify the situation.
01/06/2013459001
 The yellow key light came on as i was driving to my destination. when i went to leave, i was able to unlock my doors but could not start the car. lights were working but was not able to engage brake pedal or push the button to start the car. tried to jump the car off thinking it was the battery, but did not work. had the car towed to the dealership and found out today that the steering lock assembly had to be replaced. there were no other warning signs only the yellow key light. this is a very costly repair. i have seen many other complaints of this same problem and do not understand why there has not been a recall. i found that there was a recall for this very problem on the 2009 nissan 370 z. *tr
01/06/2013580001
 On a cold jan day(below freezing) a notoriously common problem with the 2009 nissan altima occurred. the steering wheel actuator failed adding to the 1000s of other reported steering wheel actuators already posted on this web site. seems this problem happens 1-3 year old cars in colder weather. the car will not start nor can the steering column be unlocked which complicates the towing. the push to start key fob that nissan has engineered is nothing but problems. there is not a mechanical steering lock as you would have in a normal key operated car and the locking of the steering wheel occurs as a theft security device. if this happens while driving the impact could be deadly. the company has not recalled the car for this and it will take a serious injury lawsuit for nissan to understand the product they put on the highway puts all at risk. don't buy a car with this type key start mechanism from nissan. the cost to repair is 1100 dollars............ *tr
01/04/2013355001
 Cold day 2009 altima started fine. went to work, but at lunch time tried to start car and it would not start. fob key would still open locks and was acknowledged buy car and lights still worked so it was not battery or key. brake lights also worked. yellow key light on dash was lit and steering wheel and gears were locked. car was towed on flatbed to dealer. dealer initially said it may be just fob key reprogramming. however after 4 hours they found the problem to be the steering lock switch. cost $700 dollars to repair!! nissan recall this part now and reimburse customers! *tr
01/05/20131020001
 Vehicle would not start, had to be towed to dealer. it was determined that the steering wheel actuator had failed. the cost to replace the actuator is appx: $800. in researching this problem using a google search, it appears to be a wide spread recent issue with the nissan altima. this problem can happen at any time, however, it seems to be a cold weather issue. the actuator is defective and should not be failing in a 3 year old vehicle. *tr
01/04/2013270001
 Went to go start my car and the intelligent key indicator light came on. couldn't start in neutral. had to get it towed to the dealer. dealer was able to start the car in the morning. they were able to replicate the issue by stopping and starting numerous times. it appears that the steering lock unit was failing. after researching online determined this is a common and costly problem, but there is no re recall for it. very dangerous. *tr
01/07/201345000
 My wife drove the car to her class and parked it on a parking lot. the car couldn't be started (push button couldn't start the car) when she was done with the class and wanted to get back home. the yellow key light showed on the left top panel and red security light flashed. the fob key still worked in locking/unlocking the car doors. the aaa was called and they came to try to jump start the car. it didn't start. the car had to be towed to the nearest nissan dealership. they found it was the steering wheel lock assembly problem. it cost $700 to repair it. i called nissan north america and was told the part has not be on the recall list.
12/30/2012106000
 I got into my car after work(12-27-12) and noticed the yellow key light on the dash. the car started and drove just fine. then the next time i went to start my car (12-30-12) the car wouldn't start. i couldn't do anything. got the car placed on a trailer and hauled to the nearest nissan repair shop and my steering column lock mechanism needs to be replaced which is an awfully expensive fix. to top things off, this part is on back order so i know i'm not the only one with issues.
01/08/201370000
 I started my car to leave for work around 6:30am and left to get gas before continuing to work. i was able to drive the car to the gas pump and turn off the engine without incident. when i attempted to start the engine after pumping gas the car failed to start. i noticed that there was an indicator in my dash that i had never seen. it was a red indicator that i would later find out showed a problem with my steering lock mechanism. the car would not move past the lock stage and i had to promptly have it towed to the nissan dealership. i later found out that this repair would cost almost $800.00 before taxes. after researching, i have found that there have been many similar claims in the past few months. i would just like for my case to be known with others that have had a similar position.
01/07/201365000
 Drove the car into work just fine. seven hours later when i was leaving to go home car would not start. key light was on in dashboard but nothing would happen. jumped the battery, reset the batter, even took out the battery to get it tested. still nothing. finally paid $70 to get it towed to nissan dealership (less than 3 miles) and it is the steering lock control unit, which cost $978 to replace. apparentlly this happens when it is cold out. nissan needs to recall these vehicles and reimburse everyone who have had similar issues. i will never buy another nissan and you bet i'm going to tell everyone i know!!
01/07/201375497
 Veh was driven for a period of time and then stopped to get gas. veh would not start again. a yellow key indicator came on the dash and vehicle still would not start. had it towed to dealer and diagnosed as the steering lock module.
01/02/201356000
 Steering lock unit on jan 2, 2012, i drove my car to work. i did not notice at that time any lights on however 5 hours later i go to start my car and it would not start. it was at that time i noticed the yellow key light. i had never seen it before. i tried jumping the battery and when that didn't work i went and bought a brand new battery. still, i got no results. i towed the car to nissan to find out that my steering lock unit went out on the car. i too am baffled by the fact that there has not been a recall on this part as it has been a common issue with a lot of customers. this is my first nissan and i am extremely unhappy knowing there has been so many documented issues yet nissan has done nothing to rectify the situation.
01/06/201345900
 The yellow key light came on as i was driving to my destination. when i went to leave, i was able to unlock my doors but could not start the car. lights were working but was not able to engage brake pedal or push the button to start the car. tried to jump the car off thinking it was the battery, but did not work. had the car towed to the dealership and found out today that the steering lock assembly had to be replaced. there were no other warning signs only the yellow key light. this is a very costly repair. i have seen many other complaints of this same problem and do not understand why there has not been a recall. i found that there was a recall for this very problem on the 2009 nissan 370 z.
01/06/201358000
 On a cold jan day(below freezing) a nortoriously common problem with the 2009 nissan altima occurred. the sterring wheel actuator failed adding to the 1000s of other reported steering wheel actuators already posted on this web site. seems this problem happens 1-3 year old cars in colder weather. the car will not start nor can the steering column be unlocked which complicates the towing. the push to start key fob that nissan has engineered is nothing but problems. there is not a mechanical sterring lock as you would have in a normal key operated car and the locking of the sterring wheel occurs as a theft security device. if this happens while driving the impact could be deadly. the company has not recalled the car for this and it will take a serious injury lawsuit for nissan to understand the product they put on the hiway puts all at risk. don't buy a car with this type key start mechanism from nissan. the cost to repair is 1100 dollars............
01/04/201335500
 Cold day 2009 altima started fine. went to work, but at lunch time tried to start car and it would not start. fob key would still open locks and was acknowledged buy car and lights still worked so it was not battery or key. brake lights also worked. yellow key light on dash was lit and steering wheel and gears were locked. car was towed on flatbed to dealer. dealer initially said it may be just fob key reprogramming. however after 4 hours they found the problem to be the steering lock switch. cost $700 dollars to repair!! nissan recall this part now and reimburse customers!
01/05/20131020001
 Vehicle would not start, had to be towed to dealer. it was determined that the steering wheel actuator had failed. the cost to replace the actuator is appx: $800. in researching this problem using a google search, it appears to be a wide spread recent issue with the nissan altima. this problem can happen at any time, however, it seems to be a cold weather issue. the actuator is defective and should not be failing in a 3 year old vehicle. *tr
01/04/201327000
 Went to go start my car and the intelligent key indicator light came on. couldn't start in nuetral. had to get it towed to the dealer. dealer was able to start the car in the morning. they were able to replicate the issue by stopping and starting numerous times. it appears that the steering lock unit was failing. after researching online determined this is a common and costly problem, but there is no re recall for it. very dangerous.
01/03/2013414951
 This appears to be a cold-weather related issue with the steering lock module. the dealership stated they have seen more and more of these problems now that it has become cold. the cost to replace this defective part, from the dealership, is approximately $1,000. http://www.carproblemzoo.com/nissan/altima/2009/steering-failed-problems.php. *tr
01/03/2013782921
 9:30am - started car. proceeded to drive 35 minutes. stopped car, went in the house for 20 minutes. came out, got in car. will not start. the following was observed: 1. intelligent key will unlock and lock the doors, trunk, sound alarm. 2. small key, yellow in color symbol illuminated on the dash. 3. start button does nothing, will not move from the lock position. failure: steering lock control module (342.99 + tax cnd). took it apart, reset the gears, back in action (for now). canadian customer. *tr
01/08/201370000
 I started my car to leave for work around 6:30am and left to get gas before continuing to work. i was able to drive the car to the gas pump and turn off the engine without incident. when i attempted to start the engine after pumping gas the car failed to start. i noticed that there was an indicator in my dash that i had never seen. it was a red indicator that i would later find out showed a problem with my steering lock mechanism. the car would not move past the lock stage and i had to promptly have it towed to the nissan dealership. i later found out that this repair would cost almost $800.00 before taxes. after researching, i have found that there have been many similar claims in the past few months. i would just like for my case to be known with others that have had a similar position.
01/07/201365000
 Drove the car into work just fine. seven hours later when i was leaving to go home car would not start. key light was on in dashboard but nothing would happen. jumped the battery, reset the batter, even took out the battery to get it tested. still nothing. finally paid $70 to get it towed to nissan dealership (less than 3 miles) and it is the steering lock control unit, which cost $978 to replace. apparentlly this happens when it is cold out. nissan needs to recall these vehicles and reimburse everyone who have had similar issues. i will never buy another nissan and you bet i'm going to tell everyone i know!!
01/07/201375497
 Veh was driven for a period of time and then stopped to get gas. veh would not start again. a yellow key indicator came on the dash and vehicle still would not start. had it towed to dealer and diagnosed as the steering lock module.
01/02/201356000
 Steering lock unit on jan 2, 2012, i drove my car to work. i did not notice at that time any lights on however 5 hours later i go to start my car and it would not start. it was at that time i noticed the yellow key light. i had never seen it before. i tried jumping the battery and when that didn't work i went and bought a brand new battery. still, i got no results. i towed the car to nissan to find out that my steering lock unit went out on the car. i too am baffled by the fact that there has not been a recall on this part as it has been a common issue with a lot of customers. this is my first nissan and i am extremely unhappy knowing there has been so many documented issues yet nissan has done nothing to rectify the situation.
01/06/201345900
 The yellow key light came on as i was driving to my destination. when i went to leave, i was able to unlock my doors but could not start the car. lights were working but was not able to engage brake pedal or push the button to start the car. tried to jump the car off thinking it was the battery, but did not work. had the car towed to the dealership and found out today that the steering lock assembly had to be replaced. there were no other warning signs only the yellow key light. this is a very costly repair. i have seen many other complaints of this same problem and do not understand why there has not been a recall. i found that there was a recall for this very problem on the 2009 nissan 370 z.
01/06/201358000
 On a cold jan day(below freezing) a nortoriously common problem with the 2009 nissan altima occurred. the sterring wheel actuator failed adding to the 1000s of other reported steering wheel actuators already posted on this web site. seems this problem happens 1-3 year old cars in colder weather. the car will not start nor can the steering column be unlocked which complicates the towing. the push to start key fob that nissan has engineered is nothing but problems. there is not a mechanical sterring lock as you would have in a normal key operated car and the locking of the sterring wheel occurs as a theft security device. if this happens while driving the impact could be deadly. the company has not recalled the car for this and it will take a serious injury lawsuit for nissan to understand the product they put on the hiway puts all at risk. don't buy a car with this type key start mechanism from nissan. the cost to repair is 1100 dollars............
01/04/201335500
 Cold day 2009 altima started fine. went to work, but at lunch time tried to start car and it would not start. fob key would still open locks and was acknowledged buy car and lights still worked so it was not battery or key. brake lights also worked. yellow key light on dash was lit and steering wheel and gears were locked. car was towed on flatbed to dealer. dealer initially said it may be just fob key reprogramming. however after 4 hours they found the problem to be the steering lock switch. cost $700 dollars to repair!! nissan recall this part now and reimburse customers!
01/05/2013102000
 Vehicle would not start, had to be towed to dealer. it was determined that the steering wheel actuator had failed. the cost to replace the actuator is appx: $800. in researching this problem using a google search, it appears to be a wide spread recent issue with the nissan altima. this problem can happen at any time, however, it seems to be a cold weather issue. the actuator is defective and should not be failing in a 3 year old vehicle.
01/04/201327000
 Went to go start my car and the intelligent key indicator light came on. couldn't start in nuetral. had to get it towed to the dealer. dealer was able to start the car in the morning. they were able to replicate the issue by stopping and starting numerous times. it appears that the steering lock unit was failing. after researching online determined this is a common and costly problem, but there is no re recall for it. very dangerous.
01/03/201341495
 This appears to be a cold-weather related issue with the steering lock module. the dealership stated they have seen more and more of these problems now that it has become cold. the cost to replace this defective part, from the dealership, is approximately $1,000. http://www.carproblemzoo.com/nissan/altima/2009/steering-failed-problems.php
01/03/201378292
 9:30am - started car. proceeded to drive 35 minutes. stopped car, went in the house for 20 minutes. came out, got in car. will not start. the following was observed: 1. intelligent key will unlock and lock the doors, trunk, sound alarm. 2. small key, yellow in color symbol illuminated on the dash. 3. start button does nothing, will not move from the lock position. failure: steering lock control module (342.99 + tax cnd). took it apart, reset the gears, back in action (for now). canadian customer.
12/31/2012883991
 Tried to start my car before work and it would not start. keyless entry still worked and lights would turn on. tried jumper cables, but that did not work either. car has keyless ignition and when i would try to start it, a light on the dashboard indicated the key was not registering. called dealership and was told to try new key batteries; bought new key batteries ($8), installed them, no change. called dealership back and was told to have car towed to dealership ($88). after inspection, was told diagnosis found stored codes for steering lock failure. replacement needed ($740). fortunately, my car did not just turn off while i was driving, but when i found these other reports (http://car-and-safety.com/nissan-370z-safety/nissan-370z-2009.htm#steering) i decided i better also report mine; sounds like an on-going issue that has been/could be dangerous for others. *tr
12/26/2012461301
 It was the first chill in chicago and the car was parked in the street. when i tried to start the car it would only light up the intelligent key warning light in the dash indicating an issue with the intelligent key-less system. upon further research (a simple google search nissan altima intelligent key warning light issues) indicated that is a very common issue with altimas and is related to the steering lock mechanism. i had to tow the car to the dealership and a quick call to the service department quickly confirmed that this was something they service frequently. the dealer himself indicated that the last part in their inventory was just fitted in another car. this is used certified nissan altima and the extended warranty did not cover the repair. the total cost of the repair was $1299.30. *tr
12/26/2012101000
 Tl - the contact owns a 2009 nissan altima. the contact stated that while parked, the vehicle failed to start and would not recognize the key in the ignition. the vehicle was taken to the dealer for diagnostic testing. the technician advised that the steering lock module needed to be replaced. the manufacturer was made aware of the failure and advised that the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure and current mileage was 101,000. the vin was not available. kmj
01/02/2013630001
 Went to go start my car and the intelligent key indicator light came on. couldn't even use the back up method to start the car. had to get it towed to the dealer. couldn't do anything with the car and was left in an abandoned lot. not a very safe place to be stuck. also, there wasn't a warning prior to this. from the sounds of it there are many others that have had this issue at right around the same mileage mark. i think it's time for nissan to consider a recall. this is absolutely ridiculous. i have my car at the dealer now and from the sounds of it will be in for a repair of around 1,000 or more. will not be buying a nissan again unless the do something about this. *tr
01/06/201345900
 The yellow key light came on as i was driving to my destination. when i went to leave, i was able to unlock my doors but could not start the car. lights were working but was not able to engage brake pedal or push the button to start the car. tried to jump the car off thinking it was the battery, but did not work. had the car towed to the dealership and found out today that the steering lock assembly had to be replaced. there were no other warning signs only the yellow key light. this is a very costly repair. i have seen many other complaints of this same problem and do not understand why there has not been a recall. i found that there was a recall for this very problem on the 2009 nissan 370 z.
01/06/201358000
 On a cold jan day(below freezing) a nortoriously common problem with the 2009 nissan altima occurred. the sterring wheel actuator failed adding to the 1000s of other reported steering wheel actuators already posted on this web site. seems this problem happens 1-3 year old cars in colder weather. the car will not start nor can the steering column be unlocked which complicates the towing. the push to start key fob that nissan has engineered is nothing but problems. there is not a mechanical sterring lock as you would have in a normal key operated car and the locking of the sterring wheel occurs as a theft security device. if this happens while driving the impact could be deadly. the company has not recalled the car for this and it will take a serious injury lawsuit for nissan to understand the product they put on the hiway puts all at risk. don't buy a car with this type key start mechanism from nissan. the cost to repair is 1100 dollars............
01/04/201335500
 Cold day 2009 altima started fine. went to work, but at lunch time tried to start car and it would not start. fob key would still open locks and was acknowledged buy car and lights still worked so it was not battery or key. brake lights also worked. yellow key light on dash was lit and steering wheel and gears were locked. car was towed on flatbed to dealer. dealer initially said it may be just fob key reprogramming. however after 4 hours they found the problem to be the steering lock switch. cost $700 dollars to repair!! nissan recall this part now and reimburse customers!
01/05/2013102000
 Vehicle would not start, had to be towed to dealer. it was determined that the steering wheel actuator had failed. the cost to replace the actuator is appx: $800. in researching this problem using a google search, it appears to be a wide spread recent issue with the nissan altima. this problem can happen at any time, however, it seems to be a cold weather issue. the actuator is defective and should not be failing in a 3 year old vehicle.
01/04/201327000
 Went to go start my car and the intelligent key indicator light came on. couldn't start in nuetral. had to get it towed to the dealer. dealer was able to start the car in the morning. they were able to replicate the issue by stopping and starting numerous times. it appears that the steering lock unit was failing. after researching online determined this is a common and costly problem, but there is no re recall for it. very dangerous.
01/03/201341495
 This appears to be a cold-weather related issue with the steering lock module. the dealership stated they have seen more and more of these problems now that it has become cold. the cost to replace this defective part, from the dealership, is approximately $1,000. http://www.carproblemzoo.com/nissan/altima/2009/steering-failed-problems.php
01/03/201378292
 9:30am - started car. proceeded to drive 35 minutes. stopped car, went in the house for 20 minutes. came out, got in car. will not start. the following was observed: 1. intelligent key will unlock and lock the doors, trunk, sound alarm. 2. small key, yellow in color symbol illuminated on the dash. 3. start button does nothing, will not move from the lock position. failure: steering lock control module (342.99 + tax cnd). took it apart, reset the gears, back in action (for now). canadian customer.
12/31/201288399
 Tried to start my car before work and it would not start. keyless entry still worked and lights would turn on. tried jumper cables, but that did not work either. car has keyless ignition and when i would try to start it, a light on the dashboard indicated the key was not registering. called dealership and was told to try new key batteries; bought new key batteries ($8), installed them, no change. called dealership back and was told to have car towed to dealership ($88). after inspection, was told diagnosis found stored codes for steering lock failure. replacement needed ($740). fortunately, my car did not just turn off while i was driving, but when i found these other reports (http://car-and-safety.com/nissan-370z-safety/nissan-370z-2009.htm#steering) i decided i better also report mine; sounds like an on-going issue that has been/could be dangerous for others.
12/26/201246130
 It was the first chill in chicago and the car was parked in the street. when i tried to start the car it would only light up the intelligent key warning light in the dash indicating an issue with the intelligent key-less system. upon further research (a simple google search nissan altima intelligent key warning light issues) indicated that is a very common issue with altimas and is related to the steering lock mechanism. i had to tow the car to the dealership and a quick call to the service department quickly confirmed that this was something they service frequently. the dealer himself indicated that the last part in their inventory was just fitted in another car. this is used certified nissan altima and the extended warranty did not cover the repair. the total cost of the repair was $1299.30.
12/26/2012101000
 Tl - the contact owns a 2009 nissan altima. the contact stated that while parked, the vehicle failed to start and would not recognize the key in the ignition. the vehicle was taken to the dealer for diagnostic testing. the technician advised that the steering lock module needed to be replaced. the manufacturer was made aware of the failure and advised that the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure and current mileage was 101,000. the vin was not available. kmj
01/02/201363000
 Went to go start my car and the intelligent key indicator light came on. couldn't even use the back up method to start the car. had to get it towed to the dealer. couldn't do anything with the car and was left in an abandoned lot. not a very safe place to be stuck. also, there wasn't a warning prior to this. from the sounds of it there are many others that have had this issue at right around the same millage mark. i think it's time for nissan to consider a recall. this is absolutely ridiculous. i have my car at the dealer now and from the sounds of it will be in for a repair of around 1,000 or more. will not be buying a nissan again unless the do something about this.
01/02/2013490431
 The night before everything was working fine. i was 1300 miles from home visiting relatives. i got out of my car turned my car off and locked it up as usual. in the morning, i got back into my car to go some where and my car would not start the yellow key indicator light was illuminated in the left side of the car i could not press the brake it was very stiff and the start button would not come out of the lock position. after researching via the internet i have found that there is a very common problem with all 2009 makes of nissan and the steering lock mechanism malfunctioning after having the car for approximately 3 years and the car being under 50,000 miles this part has been recalled in other models of nissan but not in the 2009 models. although i understand this repair at a dealer can run upperwards of $1,000.00, i was lucky my dad's mech did it for around $600,00.there definitely needs to be a formal recall on this part because it has affected too many people and it could easily result in death if the lock out takes place in traffic, not a nice feeling to be 1300 miles from home and having a major problem. *tr
12/29/201275000
 Tl* the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start after attempting to start the vehicle using the push-to-start button. the vehicle was towed to a dealer where they advised her that the steering locking system failed. the vehicle was not repaired. the manufacturer was not contacted. the failure and current mileages were approximately 75,000. the vin was unavailable.
01/03/201341495
 This appears to be a cold-weather related issue with the steering lock module. the dealership stated they have seen more and more of these problems now that it has become cold. the cost to replace this defective part, from the dealership, is approximately $1,000. http://www.carproblemzoo.com/nissan/altima/2009/steering-failed-problems.php
01/03/201378292
 9:30am - started car. proceeded to drive 35 minutes. stopped car, went in the house for 20 minutes. came out, got in car. will not start. the following was observed: 1. intelligent key will unlock and lock the doors, trunk, sound alarm. 2. small key, yellow in color symbol illuminated on the dash. 3. start button does nothing, will not move from the lock position. failure: steering lock control module (342.99 + tax cnd). took it apart, reset the gears, back in action (for now). canadian customer.
12/31/201288399
 Tried to start my car before work and it would not start. keyless entry still worked and lights would turn on. tried jumper cables, but that did not work either. car has keyless ignition and when i would try to start it, a light on the dashboard indicated the key was not registering. called dealership and was told to try new key batteries; bought new key batteries ($8), installed them, no change. called dealership back and was told to have car towed to dealership ($88). after inspection, was told diagnosis found stored codes for steering lock failure. replacement needed ($740). fortunately, my car did not just turn off while i was driving, but when i found these other reports (http://car-and-safety.com/nissan-370z-safety/nissan-370z-2009.htm#steering) i decided i better also report mine; sounds like an on-going issue that has been/could be dangerous for others.
12/26/201246130
 It was the first chill in chicago and the car was parked in the street. when i tried to start the car it would only light up the intelligent key warning light in the dash indicating an issue with the intelligent key-less system. upon further research (a simple google search nissan altima intelligent key warning light issues) indicated that is a very common issue with altimas and is related to the steering lock mechanism. i had to tow the car to the dealership and a quick call to the service department quickly confirmed that this was something they service frequently. the dealer himself indicated that the last part in their inventory was just fitted in another car. this is used certified nissan altima and the extended warranty did not cover the repair. the total cost of the repair was $1299.30.
12/26/2012101000
 Tl - the contact owns a 2009 nissan altima. the contact stated that while parked, the vehicle failed to start and would not recognize the key in the ignition. the vehicle was taken to the dealer for diagnostic testing. the technician advised that the steering lock module needed to be replaced. the manufacturer was made aware of the failure and advised that the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure and current mileage was 101,000. the vin was not available. kmj
01/02/201363000
 Went to go start my car and the intelligent key indicator light came on. couldn't even use the back up method to start the car. had to get it towed to the dealer. couldn't do anything with the car and was left in an abandoned lot. not a very safe place to be stuck. also, there wasn't a warning prior to this. from the sounds of it there are many others that have had this issue at right around the same millage mark. i think it's time for nissan to consider a recall. this is absolutely ridiculous. i have my car at the dealer now and from the sounds of it will be in for a repair of around 1,000 or more. will not be buying a nissan again unless the do something about this.
01/02/201349043
 The night before everything was working fine. i was 1300 miles from home visiting relatives. i got out of my car turned my car off and locked it up as usual. in the morning, i got back into my car to go some where and my car would not start the yellow key indicator light was illuminated in the left side of the car i could not press the brake it was very stiff and the start button would not come out of the lock position. after researching via the internet i have found that there is a very common problem with all 2009 makes of nissan and the steering lock mechanism malfunctioning after having the car for approximately 3 years and the car being under 50,000 miles this part has been recalled in other models of nissan but not in the 2009 models. although i understand this repair at a dealer can run upperwards of $1,000.00, i was lucky my dad's mech did it for around $600,00.there definitely needs to be a formal recall on this part because it has affected too many people and it could easily result in death if the lock out takes place in traffic, not a nice feeling to be 1300 miles from home and having a major problem.
12/29/201275000
 Tl* the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start after attempting to start the vehicle using the push-to-start button. the vehicle was towed to a dealer where they advised her that the steering locking system failed. the vehicle was not repaired. the manufacturer was not contacted. the failure and current mileages were approximately 75,000. the vin was unavailable.
12/28/2012820001
 I went to start 2009 nissan altima car would not start. it was not something simple as a battery or starter and there was no way to start the car. it completely locked up. we ended up having to have the car towed and discovered that the steering lock unit was broken. the repair shop did research and testing and found out that this is a known issue from nissan with no recall. nissan indicated that this was not a safety issue and therefore no recall was necessary. our concern is that nissan knowing that they have a defective part, where they know their cars will not start at any given time without warning and in fact may potentially place their consumers in an unsafe situation. not to mention the cost of the repair is steep and it is a repair that the consumer is responsible for at no fault of their own. also another concern is if the replacement part is truly an updated version or still has the defect? is this bound to happen again at any given time not knowing when or where, and also rack up another costly repair? i have researched and came across multiple websites of hundreds of other altima owners that have had the same thing happen. *tr
12/30/20121
 On 12/28/2012 my 2009 nissan altima displayed a yellow key warning indicator on my dash board. thinking that it was my key battery, i had it changed and the light went away for 2 days. on sunday, 12/30/2012 it reappeared as i was driving to a christmas gathering. afterwards i went to my car and tried to start it up. the yellow key warning still appeared on my dashboard but no other response was seen from my car. i had to have it towed to a dealership here in tulsa, ok to have diagnostics run and it shows that its the steering lock mechanism has malfunctioned. after researching this and finding that this has been a problem in other years of the nissan altima, i find it unacceptable that this issue hasn't been addressed and the part hasn't been recalled. *tr
12/31/20121250001
 My car was running fine and received a warning light that the battery needed to be replaced in my intelligent key fob. went to start car and it would not start and the warning light still appeared. we replaced battery in fob and still the car would not start. after talking with dealer we find that the steering lock mechanism going out was a very common problem and they had 5 incidents of it just this week. after doing more research and seeing how common the problem was we are wondering why this year make and model has not made the recall list yet. problem cost between $600-$1000 to repair. *tr
12/30/2012387001
 Was out shopping at costco, came out of store and car would not start. intelligent key indicator light was displaying on the dash. the brake pedal would not depress and push button would not start the car. tried to manually override by inserting the key fob in the slot - still would not start. as i was stranded had to call husband to come get me. had him bring other key fob, still would not work. had to have the vehicle towed to the dealership as car is completely disabled and will not run. *tr
01/02/201349043
 The night before everything was working fine. i was 1300 miles from home visiting relatives. i got out of my car turned my car off and locked it up as usual. in the morning, i got back into my car to go some where and my car would not start the yellow key indicator light was illuminated in the left side of the car i could not press the brake it was very stiff and the start button would not come out of the lock position. after researching via the internet i have found that there is a very common problem with all 2009 makes of nissan and the steering lock mechanism malfunctioning after having the car for approximately 3 years and the car being under 50,000 miles this part has been recalled in other models of nissan but not in the 2009 models. although i understand this repair at a dealer can run upperwards of $1,000.00, i was lucky my dad's mech did it for around $600,00.there definitely needs to be a formal recall on this part because it has affected too many people and it could easily result in death if the lock out takes place in traffic, not a nice feeling to be 1300 miles from home and having a major problem.
12/29/201275000
 Tl-the contact owns a 2009 nissan altima. the contact stated that after trying to start the vehicle using the push start the vehicle would not. the vehicle was towed to a dealer. after diagnosis they advised her that the steering locking system failed. the vehicle was not repaired. the manufacturer was not contacted. the failure and current mileages were approximately 75,000. the vin was unavailable. tb
12/28/201282000
 I went to start 2009 nissan altima car would not start. it was not something simple as a battery or starter and there was no way to start the car. it completely locked up. we ended up having to have the car towed and discovered that the steering lock unit was broken. the repair shop did research and testing and found out that this is a known issue from nissan with no recall. nissan indicated that this was not a safety issue and therefore no recall was nessecary. our concern is that nissan knowing that they have a defective part, where they know their cars will not start at any given time without warning and in fact may potentially place their consumers in an unsafe situation. not to mention the cost of the repair is steep and it is a repair that the consumer is responsible for at no fault of their own. also another concern is if the replacement part is truly an updated version or still has the defect? is this bound to happen again at any given time not knowing when or where, and also rack up another costly repair? i have researched and came across multiple websites of hundreds of other altima owners that have had the same thing happen.
12/30/2012
 On 12/28/2012 my 2009 nissan altima displayed a yellow key warning indicator on my dash board. thinking that it was my key battery, i had it changed and the light went away for 2 days. on sunday, 12/30/2012 it reappeared as i was driving to a christmas gathering. afterwards i went to my car and tried to start it up. the yellow key warning still appeared on my dashboard but no other response was seen from my car. i had to have it towed to a dealership here in tulsa, ok to have diagnostics run and it shows that its the steering lock mechanism has malfunctioned. after researching this and finding that this has been a problem in other years of the nissan altima, i find it unacceptable that this issue hasnt been addressed and the part hasnt been recalled.
12/31/2012125000
 My car was running fine and received a warning light that the battery needed to be replaced in my intelligent key fob. went to start car and it would not start and the warning light still appeared. we replaced battery in fob and still the car would not start. after talking with dealer we find that the steering lock mechanism going out was a very common problem and they had 5 incidents of it just this week. after doing more research and seeing how common the problem was we are wondering why this year make and model has not made the recall list yet. problem cost between $600-$1000 to repair.
12/30/201238700
 Was out shopping at costco, came out of store and car would not start. intelligent key indicator light was displaying on the dash. the brake pedal would not depress and push button would not start the car. tried to manually override by inserting the key fob in the slot - still would not start. as i was stranded had to call husband to come get me. had him bring other key fob, still would not work. had to have the vehicle towed to the dealership as car is completely disabled and will not run.
12/27/201244000
 On december 27th i was sitting in my car with the car on and everything worked fine i got out of my car turned my car off and locked it up as usual. later that evening i got back into my car to go some where and my car would not start the yellow key indicator light was illuminated in the left side of the car i could not press the brake it was very stiff and the start button would not come out of the lock position. after researching via the internet i have found that there is a very common problem with all 2009 makes of nissan and the steering lock mechanism malfunctioning after having the car for approximately 3 years and the car being under 50,000 miles this part has been recalled in other models of nissan but not in the 2009 models after speaking with a nissan representative and a nissan dealer i was advised to have my var towed to the dealer and have the malfunctioning part replaced at the cost of 1175.00 for the part the labor and towing. there definitely needs to be a formal recall on this part because in the last day i have read over 300 instances of the same malfunction happening to various nissan car owners that own the 2009 model. i am right now putting together a class action suit against nissan for the unfair treatment of there consumers and for overlooking a very serious defect in the product they are selling. also this repair is not covered under the warranty someone really needs to investigate this.
12/26/201260250
 While driving my nissan 2009 altima today the warning light (yellow key) came on after hitting a pot hole, when i had to press on my brakes to stop at a red light the car killed and the red car warning light started flashing , when the car came to a complete stop i put it in park and tried to depress the start button. nothing happened, the car was not recognizing the intelligent key. the yellow key warning light means the steering mechanism is failing so the intelligent key won't work. so here i was sitting in the middle of traffic with a car that won't start and i cannot get out of park to put in neutral to push out of the traffic. i had to have the car towed. after much research i am finding this is an issue known by nissan they no longer put this part in the 2010 have done recalls for this on other models and years but not this one. this is a safetyy issue and should be a recall are they waiting for someone to get hurt before they issue a recall?
12/28/201282000
 I went to start 2009 nissan altima car would not start. it was not something simple as a battery or starter and there was no way to start the car. it completely locked up. we ended up having to have the car towed and discovered that the steering lock unit was broken. the repair shop did research and testing and found out that this is a known issue from nissan with no recall. nissan indicated that this was not a safety issue and therefore no recall was nessecary. our concern is that nissan knowing that they have a defective part, where they know their cars will not start at any given time without warning and in fact may potentially place their consumers in an unsafe situation. not to mention the cost of the repair is steep and it is a repair that the consumer is responsible for at no fault of their own. also another concern is if the replacement part is truly an updated version or still has the defect? is this bound to happen again at any given time not knowing when or where, and also rack up another costly repair? i have researched and came across multiple websites of hundreds of other altima owners that have had the same thing happen.
12/30/2012
 On 12/28/2012 my 2009 nissan altima displayed a yellow key warning indicator on my dash board. thinking that it was my key battery, i had it changed and the light went away for 2 days. on sunday, 12/30/2012 it reappeared as i was driving to a christmas gathering. afterwards i went to my car and tried to start it up. the yellow key warning still appeared on my dashboard but no other response was seen from my car. i had to have it towed to a dealership here in tulsa, ok to have diagnostics run and it shows that its the steering lock mechanism has malfunctioned. after researching this and finding that this has been a problem in other years of the nissan altima, i find it unacceptable that this issue hasnt been addressed and the part hasnt been recalled.
12/31/2012125000
 My car was running fine and received a warning light that the battery needed to be replaced in my intelligent key fob. went to start car and it would not start and the warning light still appeared. we replaced battery in fob and still the car would not start. after talking with dealer we find that the steering lock mechanism going out was a very common problem and they had 5 incidents of it just this week. after doing more research and seeing how common the problem was we are wondering why this year make and model has not made the recall list yet. problem cost between $600-$1000 to repair.
12/30/201238700
 Was out shopping at costco, came out of store and car would not start. intelligent key indicator light was displaying on the dash. the brake pedal would not depress and push button would not start the car. tried to manually override by inserting the key fob in the slot - still would not start. as i was stranded had to call husband to come get me. had him bring other key fob, still would not work. had to have the vehicle towed to the dealership as car is completely disabled and will not run.
12/27/201244000
 On december 27th i was sitting in my car with the car on and everything worked fine i got out of my car turned my car off and locked it up as usual. later that evening i got back into my car to go some where and my car would not start the yellow key indicator light was illuminated in the left side of the car i could not press the brake it was very stiff and the start button would not come out of the lock position. after researching via the internet i have found that there is a very common problem with all 2009 makes of nissan and the steering lock mechanism malfunctioning after having the car for approximately 3 years and the car being under 50,000 miles this part has been recalled in other models of nissan but not in the 2009 models after speaking with a nissan representative and a nissan dealer i was advised to have my var towed to the dealer and have the malfunctioning part replaced at the cost of 1175.00 for the part the labor and towing. there definitely needs to be a formal recall on this part because in the last day i have read over 300 instances of the same malfunction happening to various nissan car owners that own the 2009 model. i am right now putting together a class action suit against nissan for the unfair treatment of there consumers and for overlooking a very serious defect in the product they are selling. also this repair is not covered under the warranty someone really needs to investigate this.
12/26/201260250
 While driving my nissan 2009 altima today the warning light (yellow key) came on after hitting a pot hole, when i had to press on my brakes to stop at a red light the car killed and the red car warning light started flashing , when the car came to a complete stop i put it in park and tried to depress the start button. nothing happened, the car was not recognizing the intelligent key. the yellow key warning light means the steering mechanism is failing so the intelligent key won't work. so here i was sitting in the middle of traffic with a car that won't start and i cannot get out of park to put in neutral to push out of the traffic. i had to have the car towed. after much research i am finding this is an issue known by nissan they no longer put this part in the 2010 have done recalls for this on other models and years but not this one. this is a safetyy issue and should be a recall are they waiting for someone to get hurt before they issue a recall?
11/15/2012285751
 My husband went to start his 2009 nissan altima one afternoon to pick up our daughter from the bus stop and the car would not start. it was not something simple as a battery or starter and there was no way to start the car. it completely locked up. we ended up having to have the car towed and discovered that the steering lock unit was broken. the repair shop did research and testing and found out that this is a known issue from nissan with no recall. nissan indicated that this was not a safety issue and therefore no recall was necessary. our concern is that nissan knowing that they have a defective part, where they know their cars will not start at any given time without warning and in fact may potentially place their consumers in an unsafe situation. not to mention the cost of the repair is steep and it is a repair that the consumer is responsible for at no fault of their own. also another concern is if the replacement part is truly an updated version or still has the defect? is this bound to happen again at any given time not knowing when or where, and also rack up another costly repair? i have researched and came across multiple websites of hundreds of other altima owners that have had the same thing happen. we sent a letter to nissan expressing our concerns but also wanted to make sure that this situation pertaining to the steering lock unit is brought up to your attention to be reviewed and considered as a recall. thank you for your time. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
12/26/2012210001
 Have had this car for 2+ years now, lived in arizona and florida. i now live in maryland. this morning was slightly colder than normal, with sleet coming in last night. my wife attempted to start the car this morning while i was away at work and could not get it to start. looking at the dash indicators, it showed the orange intelligent key light on, and when i tried to start the car, the ignition button would not switch out of lock. tried to get the car into neutral, but brakes appear to be firm in place and will not unlock the shifter out of park. looked online for a few solutions, but none have worked so far (unhooking battery, moving the steering column). called the nissan dealership near here and they want me to tow it in before they can even guess at the cause (which i would have no issue with if this was an uncommon thing, but there are numerous reports of this online, most pointing to the same thing: a shoddy part that i need to pay $500 plus labor to replace ). eventually this will have to get fixed, but what is most disheartening is the fact that this could have happened anywhere and left my wife stranded for some time. i just lucked out and it was sitting at home. mileage is ~21k. *tr
12/27/201244000
 On december 27th i was sitting in my car with the car on and everything worked fine i got out of my car turned my car off and locked it up as usual. later that evening i got back into my car to go some where and my car would not start the yellow key indicator light was illuminated in the left side of the car i could not press the brake it was very stiff and the start button would not come out of the lock position. after researching via the internet i have found that there is a very common problem with all 2009 makes of nissan and the steering lock mechanism malfunctioning after having the car for approximately 3 years and the car being under 50,000 miles this part has been recalled in other models of nissan but not in the 2009 models after speaking with a nissan representative and a nissan dealer i was advised to have my var towed to the dealer and have the malfunctioning part replaced at the cost of 1175.00 for the part the labor and towing. there definitely needs to be a formal recall on this part because in the last day i have read over 300 instances of the same malfunction happening to various nissan car owners that own the 2009 model. i am right now putting together a class action suit against nissan for the unfair treatment of there consumers and for overlooking a very serious defect in the product they are selling. also this repair is not covered under the warranty someone really needs to investigate this.
12/26/201260250
 While driving my nissan 2009 altima today the warning light (yellow key) came on after hitting a pot hole, when i had to press on my brakes to stop at a red light the car killed and the red car warning light started flashing , when the car came to a complete stop i put it in park and tried to depress the start button. nothing happened, the car was not recognizing the intelligent key. the yellow key warning light means the steering mechanism is failing so the intelligent key won't work. so here i was sitting in the middle of traffic with a car that won't start and i cannot get out of park to put in neutral to push out of the traffic. i had to have the car towed. after much research i am finding this is an issue known by nissan they no longer put this part in the 2010 have done recalls for this on other models and years but not this one. this is a safetyy issue and should be a recall are they waiting for someone to get hurt before they issue a recall?
11/15/201228575
 My husband went to start his 2009 nissan altima one afternoon to pick up our daughter from the bus stop and the car would not start. it was not something simple as a battery or starter and there was no way to start the car. it completely locked up. we ended up having to have the car towed and discovered that the steering lock unit was broken. the repair shop did research and testing and found out that this is a known issue from nissan with no recall. nissan indicated that this was not a safety issue and therefore no recall was nessecary. our concern is that nissan knowing that they have a defective part, where they know their cars will not start at any given time without warning and in fact may potentially place their consumers in an unsafe situation. not to mention the cost of the repair is steep and it is a repair that the consumer is responsible for at no fault of their own. also another concern is if the replacement part is truly an updated version or still has the defect? is this bound to happen again at any given time not knowing when or where, and also rack up another costly repair? i have researched and came across multiple websites of hundreds of other altima owners that have had the same thing happen. we sent a letter to nissan expressing our concerns but also wanted to make sure that this situation pertaining to the steering lock unit is brought up to your attention to be reviewed and considered as a recall. thank you for your time. sincerely, brendan and barb mctigue
12/26/201221000
 Have had this car for 2+ years now, lived in arizona and florida. i now live in maryland. this morning was slightly colder than normal, with sleet coming in last night. my wife attempted to start the car this morning while i was away at work and could not get it to start. looking at the dash indicators, it showed the orange intelligent key light on, and when i tried to start the car, the ignition button would not switch out of lock. tried to get the car into neutral, but brakes appear to be firm in place and will not unlock the shifter out of park. looked online for a few solutions, but none have worked so far (unhooking battery, moving the steering column). called the nissan dealership near here and they want me to tow it in before they can even guess at the cause (which i would have no issue with if this was an uncommon thing, but there are numerous reports of this online, most pointing to the same thing: a shoddy part that i need to pay $500 plus labor to replace ). eventually this will have to get fixed, but what is most disheartening is the fact that this could have happened anywhere and left my wife stranded for some time. i just lucked out and it was sitting at home. mileage is ~21k.
12/26/201260250
 While driving my nissan 2009 altima today the warning light (yellow key) came on after hitting a pot hole, when i had to press on my brakes to stop at a red light the car killed and the red car warning light started flashing , when the car came to a complete stop i put it in park and tried to depress the start button. nothing happened, the car was not recognizing the intelligent key. the yellow key warning light means the steering mechanism is failing so the intelligent key won't work. so here i was sitting in the middle of traffic with a car that won't start and i cannot get out of park to put in neutral to push out of the traffic. i had to have the car towed. after much research i am finding this is an issue known by nissan they no longer put this part in the 2010 have done recalls for this on other models and years but not this one. this is a safetyy issue and should be a recall are they waiting for someone to get hurt before they issue a recall?
11/15/201228575
 My husband went to start his 2009 nissan altima one afternoon to pick up our daughter from the bus stop and the car would not start. it was not something simple as a battery or starter and there was no way to start the car. it completely locked up. we ended up having to have the car towed and discovered that the steering lock unit was broken. the repair shop did research and testing and found out that this is a known issue from nissan with no recall. nissan indicated that this was not a safety issue and therefore no recall was nessecary. our concern is that nissan knowing that they have a defective part, where they know their cars will not start at any given time without warning and in fact may potentially place their consumers in an unsafe situation. not to mention the cost of the repair is steep and it is a repair that the consumer is responsible for at no fault of their own. also another concern is if the replacement part is truly an updated version or still has the defect? is this bound to happen again at any given time not knowing when or where, and also rack up another costly repair? i have researched and came across multiple websites of hundreds of other altima owners that have had the same thing happen. we sent a letter to nissan expressing our concerns but also wanted to make sure that this situation pertaining to the steering lock unit is brought up to your attention to be reviewed and considered as a recall. thank you for your time. sincerely, brendan and barb mctigue
12/26/201221000
 Have had this car for 2+ years now, lived in arizona and florida. i now live in maryland. this morning was slightly colder than normal, with sleet coming in last night. my wife attempted to start the car this morning while i was away at work and could not get it to start. looking at the dash indicators, it showed the orange intelligent key light on, and when i tried to start the car, the ignition button would not switch out of lock. tried to get the car into neutral, but brakes appear to be firm in place and will not unlock the shifter out of park. looked online for a few solutions, but none have worked so far (unhooking battery, moving the steering column). called the nissan dealership near here and they want me to tow it in before they can even guess at the cause (which i would have no issue with if this was an uncommon thing, but there are numerous reports of this online, most pointing to the same thing: a shoddy part that i need to pay $500 plus labor to replace ). eventually this will have to get fixed, but what is most disheartening is the fact that this could have happened anywhere and left my wife stranded for some time. i just lucked out and it was sitting at home. mileage is ~21k.
12/20/201260200
 Tl- the contact owns a 2009 nissan altima. the contact stated that while attempting to start the vehicle, it failed to respond. the vehicle was taken to the dealer where it was confirmed that the steering lock module had failed. the vehicle was not repaired. the manufacturer was not contacted about the failure. the failure and current mileages were 60,200. mh
12/19/201247500
 Drove my altima to work, as usual and parked at my work parking lot. once it was time to leave, got into my car to drive home but car wouldn't start. blinking key light in upper left and corner and car/key light in upper right hand corner. had to get vehicle towed to a nissan dealership by work (30 miles away from home). nissan has had my car for two days now and just figured out it was the faulty steering column actuator. quote given over the phone was $777 plus towing and car rental fees! why the heck is this not covered under a warranty if my car is only 3 years old and not even 48,000 miles!!!! so disappointed with nissan. i'm so thankful that i wasn't stranded by myself at night in a large city with no where to go - which is what would have happened when i was out of town just days before. i have friends with altima's and i sincerely hope this doesn't happen to them however, based on the number of people this has happened too, it's basically a garantee that it will happen!!!!
12/15/201250400
 Tl- the contact owns a 2009 nissan altima. the contact was unable to start the vehicle. the vehicle was towed to the dealer for diagnostic testing where the technician advised that the steering lock mechanism would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 50,400. kmj
12/12/2012580001
 On a recent cold morning i got into my 2009 nissan altima, at 7:00 am and drove son to school. came home and parked vehicle. got back in car at 3:00 pm and car would not start. the car had been fine that morning. push start would not get out of lock position. headlights, inside lights, brake lights all worked. steering wheel was not locked. would not get out of park. battery was tested and not the problem. fuses were checked and brake switch checked and not the problem. looked on internet and found multiple incidents where steering lock mechanism was faulty on 2009 nissan altima, and was not engaging and therefore the car would not start and was locked by immobilizer. the only option is a $500.00 plus part from nissan and another $500-600.00 to install. car was towed to dealership at cost of $109.00 to me, and the estimate from the dealer to fix the now diagnosed steering lock malfunction was $1,100.00 making this a total cost of $1,209.00 on a vehicle that has less than $60,000 miles. i looked on the internet and found the following information by another dissatisfied customer : 1. nissan did a recall on their more expensive model nissan gtrs was recalled, part number 48700-jf00a or 48700-jf00b, being replaced by 48700-jf00c and called campaign id p0309. 2. same part number is failing for nissan 370zs as well, same years and same part number 48700-jf00a or 48700-jf00b, yet they are not being recalled. 3. this problem is also occurring in nissan maximas and nissan muranos however i could not find the part number. 4. in all models of nissan this part was removed in mid 2010 due to consistent failure. there should be a make-wide recall for all models for this part, not just the gtr because it's the most expensive of them. call 1-800-nissan 1 and complain, i am... *tr
12/19/201247500
 Drove my altima to work, as usual and parked at my work parking lot. once it was time to leave, got into my car to drive home but car wouldn't start. blinking key light in upper left and corner and car/key light in upper right hand corner. had to get vehicle towed to a nissan dealership by work (30 miles away from home). nissan has had my car for two days now and just figured out it was the faulty steering column actuator. quote given over the phone was $777 plus towing and car rental fees! why the heck is this not covered under a warranty if my car is only 3 years old and not even 48,000 miles!!!! so disappointed with nissan. i'm so thankful that i wasn't stranded by myself at night in a large city with no where to go - which is what would have happened when i was out of town just days before. i have friends with altima's and i sincerely hope this doesn't happen to them however, based on the number of people this has happened too, it's basically a garantee that it will happen!!!!
12/15/201250400
 Tl- the contact owns a 2009 nissan altima. the contact was unable to start the vehicle. the vehicle was towed to the dealer for diagnostic testing where the technician advised that the steering lock mechanism would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 50,400. kmj
12/12/201258000
 On a recent cold morning i got into my 2009 nissan altima, at 7:00 am and drove son to school. came home and parked vehicle. got back in car at 3:00 pm and car would not start. the car had been fine that morning. push start would not get out of lock position. headlights, inside lights, brake lights all worked. steering wheel was not locked. would not get out of park. battery was tested and not the problem. fuses were checked and brake switch checked and not the problem. looked on internet and found multiple incidents where steering lock mechanism was faulty on 2009 nissan altima, and was not engaging and therefore the car would not start and was locked by immobilizer. the only option is a $500.00 plus part from nissan and another $500-600.00 to install. car was towed to dealership at cost of $109.00 to me, and the estimate from the dealer to fix the now diagnosed steering lock malfunction was $1,100.00 making this a total cost of $1,209.00 on a vehicle that has less than $60,000 miles. i looked on the internet and found the following information by another dissatisfied customer : 1. nissan did a recall on their more expensive model nissan gtrs was recalled, part number 48700-jf00a or 48700-jf00b, being replaced by 48700-jf00c and called campaign id p0309. 2. same part number is failing for nissan 370zs as well, same years and same part number 48700-jf00a or 48700-jf00b, yet they are not being recalled. 3. this problem is also occurring in nissan maximas and nissan muranos however i could not find the part number. 4. in all models of nissan this part was removed in mid 2010 due to consistent failure. there should be a make-wide recall for all models for this part, not just the gtr because it's the most expensive of them. call 1-800-nissan 1 and complain, i am...
12/16/20121030001
 Our altima has failed to recognize our intelligent keys and will not start. the doors will lock and unlock. the alarm will sound and the trunk will open but the car will not start. i'm being told this is due to a faulty steering lock mechanism that has been recalled in some nissan models but not the altima. the part itself is $500 and the labor will take it to almost $1000 or more. this is completely absurd. what would happen if this happened to my wife and infant daughter on the wrong side of town. what if this part had failed when we were in the mountains or off the beaten path. if a part is going to be recalled in one model, it needs to be recalled in all models. this is extremely unsafe and to know that nissan is aware of this issue is unacceptable. we also own a murano that uses an actual key to start --- i'm considering replacing both after learning about this. i hope someone will respond to this. *tr
12/15/201250400
 Tl- the contact owns a 2009 nissan altima. while parked the contact was unable to start the vehicle. the vehicle was towed to the dealer for diagnostic testing. the technician stated the steering lock mechanism would have to be replaced. the vehicle was not repaired. the approximate failure mileage 50,400. da
12/12/201258000
 On a recent cold morning i got into my 2009 nissan altima, at 7:00 am and drove son to school. came home and parked vehicle. got back in car at 3:00 pm and car would not start. the car had been fine that morning. push start would not get out of lock position. headlights, inside lights, brake lights all worked. steering wheel was not locked. would not get out of park. battery was tested and not the problem. fuses were checked and brake switch checked and not the problem. looked on internet and found multiple incidents where steering lock mechanism was faulty on 2009 nissan altima, and was not engaging and therefore the car would not start and was locked by immobilizer. the only option is a $500.00 plus part from nissan and another $500-600.00 to install. car was towed to dealership at cost of $109.00 to me, and the estimate from the dealer to fix the now diagnosed steering lock malfunction was $1,100.00 making this a total cost of $1,209.00 on a vehicle that has less than $60,000 miles. i looked on the internet and found the following information by another dissatisfied customer : 1. nissan did a recall on their more expensive model nissan gtrs was recalled, part number 48700-jf00a or 48700-jf00b, being replaced by 48700-jf00c and called campaign id p0309. 2. same part number is failing for nissan 370zs as well, same years and same part number 48700-jf00a or 48700-jf00b, yet they are not being recalled. 3. this problem is also occurring in nissan maximas and nissan muranos however i could not find the part number. 4. in all models of nissan this part was removed in mid 2010 due to consistent failure. there should be a make-wide recall for all models for this part, not just the gtr because it's the most expensive of them. call 1-800-nissan 1 and complain, i am...
12/16/20121030001
 Our altima has failed to recognize our intelligent keys and will not start. the doors will lock and unlock. the alarm will sound and the trunk will open but the car will not start. i'm being told this is due to a faulty steering lock mechanism that has been recalled in some nissan models but not the altima. the part itself is $500 and the labor will take it to almost $1000 or more. this is completely absurd. what would happen if this happened to my wife and infant daughter on the wrong side of town. what if this part had failed when we were in the mountains or off the beaten path. if a part is going to be recalled in one model, it needs to be recalled in all models. this is extremely unsafe and to know that nissan is aware of this issue is unacceptable. we also own a murano that uses an actual key to start --- i'm considering replacing both after learning about this. i hope someone will respond to this. *tr
12/14/2012530001
 My wife went out to go to lunch and the car would not start. the only thing on the display was a yellow indicator light that looked like a key. we called nissan dealership and after explaining the problem they said have it towed as the steering lock control module is bad. we had it towed and repaired cost 667.00 plus towing. if nissan knows that this is a issue potential to all 08 and 09 altimas, they should do a recall. if this had been an emergency and driving the car what then or if you needed to it for an emergency departure? wrong way to do business! *tr
12/12/201258000
 On a recent cold morning i got into my 2009 nissan altima, at 7:00 am and drove son to school. came home and parked vehicle. got back in car at 3:00 pm and car would not start. the car had been fine that morning. push start would not get out of lock position. headlights, inside lights, brake lights all worked. steering wheel was not locked. would not get out of park. battery was tested and not the problem. fuses were checked and brake switch checked and not the problem. looked on internet and found multiple incidents where steering lock mechanism was faulty on 2009 nissan altima, and was not engaging and therefore the car would not start and was locked by immobilizer. the only option is a $500.00 plus part from nissan and another $500-600.00 to install. car was towed to dealership at cost of $109.00 to me, and the estimate from the dealer to fix the now diagnosed steering lock malfunction was $1,100.00 making this a total cost of $1,209.00 on a vehicle that has less than $60,000 miles. i looked on the internet and found the following information by another dissatisfied customer : 1. nissan did a recall on their more expensive model nissan gtrs was recalled, part number 48700-jf00a or 48700-jf00b, being replaced by 48700-jf00c and called campaign id p0309. 2. same part number is failing for nissan 370zs as well, same years and same part number 48700-jf00a or 48700-jf00b, yet they are not being recalled. 3. this problem is also occurring in nissan maximas and nissan muranos however i could not find the part number. 4. in all models of nissan this part was removed in mid 2010 due to consistent failure. there should be a make-wide recall for all models for this part, not just the gtr because it's the most expensive of them. call 1-800-nissan 1 and complain, i am...
12/16/2012103000
 Our altima has failed to recognize our intelligent keys and will not start. the doors will lock and unlock. the alarm will sound and the trunk will open but the car will not start. i'm being told this is due to a faulty steering lock mechanism that has been recalled in some nissan models but not the altima. the part itself is $500 and the labor will take it to almost $1000 or more. this is completely absurd. what would happen if this happened to my wife and infant daughter on the wrong side of town. what if this part had failed when we were in the mountains or off the beaten path. if a part is going to be recalled in one model, it needs to be recalled in all models. this is extremely unsafe and to know that nissan is aware of this issue is unacceptable. we also own a murano that uses an actual key to start --- i'm considering replacing both after learning about this. i hope someone will respond to this.
12/14/2012530001
 My wife went out to go to lunch and the car would not start. the only thing on the display was a yellow indicator light that looked like a key. we called nissan dealership and after explaining the problem they said have it towed as the steering lock control module is bad. we had it towed and repaired cost 667.00 plus towing. if nissan knows that this is a issue potential to all 08 and 09 altimas, they should do a recall. if this had been an emergency and driving the car what then or if you needed to it for an emergency departure? wrong way to do business! *tr
12/11/2012332121
 After our first real freeze of the winter (low 20's), the car was locked up for no reason. pressing the push button ignition, inserting the fob into the key holder, nothing will start the car. the brake pedal is heavy, no lights comes up on the instrument panel and the steering wheel is totally locked out. had to get the altima towed into a local dealership and come to find out it's a steering wheel lock out control unit that needs to be replaced. car just came off the 36month warranty in september'12 and i am now turning in the 39month lease and now a $1k repair. thanks nissan... also, had the nissan original battery replaced twice! original battery only has an 18month prorated warranty! not sure if it all relates somehow. this steering wheel lock control should be a manufacturer's responsibility to keep it for the life of the car. *tr
12/16/2012103000
 Our altima has failed to recognize our intelligent keys and will not start. the doors will lock and unlock. the alarm will sound and the trunk will open but the car will not start. i'm being told this is due to a faulty steering lock mechanism that has been recalled in some nissan models but not the altima. the part itself is $500 and the labor will take it to almost $1000 or more. this is completely absurd. what would happen if this happened to my wife and infant daughter on the wrong side of town. what if this part had failed when we were in the mountains or off the beaten path. if a part is going to be recalled in one model, it needs to be recalled in all models. this is extremely unsafe and to know that nissan is aware of this issue is unacceptable. we also own a murano that uses an actual key to start --- i'm considering replacing both after learning about this. i hope someone will respond to this.
12/14/201253000
 My wife went out to go to lunch and the car would not start. the only thing on the display was a yellow indicator light that looked like a key. we called nissan dealership and after explaining the problem they said have it towed as the steering lock control module is bad. we had it towed and repaired cost 667.00 plus towing. if nissan knows that this is a issue potential to all 08 and 09 altimas, they should do a recall. if this had been an emergency and driving the car what then or if you needed to it for an emergency departure? wrong way to do buisness!
12/16/2012103000
 Our altima has failed to recognize our intelligent keys and will not start. the doors will lock and unlock. the alarm will sound and the trunk will open but the car will not start. i'm being told this is due to a faulty steering lock mechanism that has been recalled in some nissan models but not the altima. the part itself is $500 and the labor will take it to almost $1000 or more. this is completely absurd. what would happen if this happened to my wife and infant daughter on the wrong side of town. what if this part had failed when we were in the mountains or off the beaten path. if a part is going to be recalled in one model, it needs to be recalled in all models. this is extremely unsafe and to know that nissan is aware of this issue is unacceptable. we also own a murano that uses an actual key to start --- i'm considering replacing both after learning about this. i hope someone will respond to this.
12/11/2012332121
 After our first real freeze of the winter (low 20's), the car was locked up for no reason. pressing the push button ignition, inserting the fob into the key holder, nothing will start the car. the brake pedal is heavy, no lights comes up on the instrument panel and the steering wheel is totally locked out. had to get the altima towed into a local dealership and come to find out it's a steering wheel lock out control unit that needs to be replaced. car just came off the 36month warranty in september'12 and i am now turning in the 39month lease and now a $1k repair. thanks nissan... also, had the nissan original battery replaced twice! original battery only has an 18month prorated warranty! not sure if it all relates somehow. this steering wheel lock control should be a manufacturer's responsibility to keep it for the life of the car. *tr
12/14/201253000
 My wife went out to go to lunch and the car would not start. the only thing on the display was a yellow indicator light that looked like a key. we called nissan dealership and after explaining the problem they said have it towed as the steering lock control module is bad. we had it towed and repaired cost 667.00 plus towing. if nissan knows that this is a issue potential to all 08 and 09 altimas, they should do a recall. if this had been an emergency and driving the car what then or if you needed to it for an emergency departure? wrong way to do buisness!
12/11/2012332121
 After our first real freeze of the winter (low 20's), the car was locked up for no reason. pressing the push button ignition, inserting the fob into the key holder, nothing will start the car. the brake pedal is heavy, no lights comes up on the instrument panel and the steering wheel is totally locked out. had to get the altima towed into a local dealership and come to find out it's a steering wheel lock out control unit that needs to be replaced. car just came off the 36month warranty in september'12 and i am now turning in the 39month lease and now a $1k repair. thanks nissan... also, had the nissan original battery replaced twice! original battery only has an 18month prorated warranty! not sure if it all relates somehow. this steering wheel lock control should be a manufacturer's responsibility to keep it for the life of the car. *tr
12/11/201233212
 After our first real freeze of the winter (low 20's), the car was locked up for no reason. pressing the push button ignition, inserting the fob into the key holder, nothing will start the car. the brake pedal is heavy, no lights comes up on the instrument panel and the steering wheel is totally locked out. had to get the altima towed into a local dealership and come to find out it's a steering wheel lock out control unit that needs to be replaced. car just came off the 36month warranty in september'12 and i am now turning in the 39month lease and now a $1k repair. thanks nissan... also, had the nissan original battery replaced twice! original battery only has an 18month prorated warranty! not sure if it all relates somehow. this steering wheel lock control should be a manufacturer's responsibility to keep it for the life of the car.
12/11/2012609131
 Steering lock that engages the engine malfunctioned when i tried to start the car. the car would not recognize the intelligent key, after watching a utube video i wiggled around the steering wheel not gently and the intelligent key was then recognized and i was able to start the car. now while driving the warning light for the intelligent key stays on. this seems to be an issue with nissan altimas 2007-2009 is there a recall on this? *tr
12/10/201244491
 The steering lock assembly stop working, so because the car only start with the push button it was impossible to turn my car on. so i took my car to nissan and they said that i have to pay $1100 to change the steering lock assembly. and my car have only 48,449 miles. *tr
12/08/20121
 When i entered my car i noticed that the push brake light wasn't on like it normally is for the intelligent key start. i pushed down on the brake and it felt very stiff. a yellow key light kept flashing and everytime i would try and start the car it would stay in lock and wouldn't even try to start. i didn't hear the ignition, nothing. i tried to check the battery, i used a different key, i put the key in the slot and nothing worked. i was stranded. the car was working fine and had no previous indicators that something could go wrong. as i searched online for a fix i found many people who had the same problem and had to pay a huge amount of money to get it fixed. nissan promotes how safe, reliable and economical their cars are, but the anti-theft system of the steering wheel lock can disable the vehicle leaving a driver stranded with only one option, which is, to be towed to a dealer. this a serious safety flaw in the 2009 nissan altima. nissan was supposed to be a reputable company. however, with these types of malfunctions, and no support for their customers, i feel very unsatisfied and unsafe with my purchase. nissan needs to provide a recall and fix these sensor issues. *tr
12/11/201260913
 Steering lock that engages the engine malfunctioned when i tried to start the car. the car would not recognize the intelligent key, after watching a utube video i wiggled aroung the steering wheel not gently and the intelligent key was then recognized and i was able to start the car. now while driving the warning light for the intelligent key stays on. this seems to be an issue with nissan altimas 2007-2009 is there a recall on this?
12/10/201244491
 The steering lock assembly stop working, so because the car only start with the push button it was impossible to turn my car on. so i took my car to nissan and they said that i have to pay $1100 to change the steering lock assembly. and my car have only 48,449 miles. *tr
12/08/20121
 When i entered my car i noticed that the push brake light wasn't on like it normally is for the intelligent key start. i pushed down on the brake and it felt very stiff. a yellow key light kept flashing and everytime i would try and start the car it would stay in lock and wouldn't even try to start. i didn't hear the ignition, nothing. i tried to check the battery, i used a different key, i put the key in the slot and nothing worked. i was stranded. the car was working fine and had no previous indicators that something could go wrong. as i searched online for a fix i found many people who had the same problem and had to pay a huge amount of money to get it fixed. nissan promotes how safe, reliable and economical their cars are, but the anti-theft system of the steering wheel lock can disable the vehicle leaving a driver stranded with only one option, which is, to be towed to a dealer. this a serious safety flaw in the 2009 nissan altima. nissan was supposed to be a reputable company. however, with these types of malfunctions, and no support for their customers, i feel very unsatisfied and unsafe with my purchase. nissan needs to provide a recall and fix these sensor issues. *tr
11/21/2012695321
 Steering lock unit malfunctioned. car would not start. *tr
12/08/2012
 When i entered my car i noticed that the push brake light wasn't on like it normally is for the intelligent key start. i pushed down on the brake and it felt very stiff. a yellow key light kept flashing and everytime i would try and start the car it would stay in lock and wouldn't even try to start. i didn't hear the ignition, nothing. i tried to check the battery, i used a different key, i put the key in the slot and nothing worked. i was stranded. the car was working fine and had no previous indicators that something could go wrong. as i searched online for a fix i found many people who had the same problem and had to pay a huge amount of money to get it fixed.nissan promotes how safe, reliable and economical their cars are, but the anti-theft system of the steering wheel lock can disable the vehicle leaving a driver stranded with only one option, which is, to be towed to a dealer. this a serious safety flaw in the 2009 nissan altima.nissan was supposed to be a reputable company. however, with these types of malfunctions, and no support for their customers, i feel very unsatisfied and unsafe with my purchase. nissan needs to provide a recall and fix these sensor issues.
11/21/2012695321
 Steering lock unit malfunctioned. car would not start. *tr
11/28/2012905211
 Upon attempting to start the car, ignition would not change from lock to acc or on. intelligent key warning lamp was lit steady on dash. steering wheel column was not locked. all power and other functions worked (lights, door locks, etc). battery is fine. independent testing found steering lock control module part 48700-9n00b faulty. similar/same part on nissan gtrs was recalled, part number 48700-jf00a or 48700-jf00b, being replaced by 48700-jf00c same part number is failing for nissan 370zs as well, same years and same part number 48700-jf00a or 48700-jf00b, yet they are not being recalled. this problem is also occurring in nissan maximas and nissan muranos however i could not find the part number. in all models of nissan this part was removed in mid 2010 due to consistent failure. the part costs approximately $500 from nissan, is usually out of stock and back ordered, and also costs another $400-$500 to be installed at a dealer. there should be a make-wide recall for all models for this part, not just the gtr because it's the most expensive of them. *tr
12/08/2012
 When i entered my car i noticed that the push brake light wasn't on like it normally is for the intelligent key start. i pushed down on the brake and it felt very stiff. a yellow key light kept flashing and everytime i would try and start the car it would stay in lock and wouldn't even try to start. i didn't hear the ignition, nothing. i tried to check the battery, i used a different key, i put the key in the slot and nothing worked. i was stranded. the car was working fine and had no previous indicators that something could go wrong. as i searched online for a fix i found many people who had the same problem and had to pay a huge amount of money to get it fixed.nissan promotes how safe, reliable and economical their cars are, but the anti-theft system of the steering wheel lock can disable the vehicle leaving a driver stranded with only one option, which is, to be towed to a dealer. this a serious safety flaw in the 2009 nissan altima.nissan was supposed to be a reputable company. however, with these types of malfunctions, and no support for their customers, i feel very unsatisfied and unsafe with my purchase. nissan needs to provide a recall and fix these sensor issues.
11/28/2012905211
 Upon attempting to start the car, ignition would not change from lock to acc or on. intelligent key warning lamp was lit steady on dash. steering wheel column was not locked. all power and other functions worked (lights, door locks, etc). battery is fine. independent testing found steering lock control module part 48700-9n00b faulty. similar/same part on nissan gtrs was recalled, part number 48700-jf00a or 48700-jf00b, being replaced by 48700-jf00c same part number is failing for nissan 370zs as well, same years and same part number 48700-jf00a or 48700-jf00b, yet they are not being recalled. this problem is also occurring in nissan maximas and nissan muranos however i could not find the part number. in all models of nissan this part was removed in mid 2010 due to consistent failure. the part costs approximately $500 from nissan, is usually out of stock and back ordered, and also costs another $400-$500 to be installed at a dealer. there should be a make-wide recall for all models for this part, not just the gtr because it's the most expensive of them. *tr
11/21/2012695321
 Steering lock unit malfunctioned. car would not start. *tr
11/28/2012905211
 Upon attempting to start the car, ignition would not change from lock to acc or on. intelligent key warning lamp was lit steady on dash. steering wheel column was not locked. all power and other functions worked (lights, door locks, etc). battery is fine. independent testing found steering lock control module part 48700-9n00b faulty. similar/same part on nissan gtrs was recalled, part number 48700-jf00a or 48700-jf00b, being replaced by 48700-jf00c same part number is failing for nissan 370zs as well, same years and same part number 48700-jf00a or 48700-jf00b, yet they are not being recalled. this problem is also occurring in nissan maximas and nissan muranos however i could not find the part number. in all models of nissan this part was removed in mid 2010 due to consistent failure. the part costs approximately $500 from nissan, is usually out of stock and back ordered, and also costs another $400-$500 to be installed at a dealer. there should be a make-wide recall for all models for this part, not just the gtr because it's the most expensive of them. *tr
12/03/2012680001
 Without any warning my 2009 nissan altima would not start. i could not depress the brake in order to start the car. the car recognized the intelligent key was inside the car, i could lock/unlock the doors and trunk, dome lights worked. basically i was stranded. i contacted the dealer i purchased car from (whom are not familiar with nissan vehicles) and an extended warranty, they had me troubleshoot. i called lock & key company, not familiar working with this nissan problem. called nissan dealer while waiting, they advised me a typical problem with this yr/make and i was at the mercy of nissan to repair, he forgot to tell me that it wasn't covered under any warranty program and no recall. vehicle towed to dealership/service dept i purchased car from, they towed to local nissan dealer. now they want $750 for repairs on something that even nissan is aware of (i called nissan no. america) and they will investigate if perhaps something else triggered the sensor to not work properly. my car will stay at dealer until i get an answer and the $750. it could have happened at any time, no warning lights, car didn't act up in any way. this poses huge risks, people could be stranded at night or on the side of a road. *tr
11/26/2012520001
 Vehicle was parked and engine was turned off, upon return to vehicle to start engine with the intelligent key, steering wheel was locked and the car would not recognize the smart key even while inside the car or when it was inserted on the smart key port. attempted to jump vehicle but it was not the battery, car was towed to nearest nissan dealership, not selling dealership. part was back ordered so no vehicle or rental offer by warranty as the part itself is not covered by warranty, so this part and service totals approximates 1000.00, this does not include car rental of approximately 300.00 for a week, as i wait for the vehicle to be fixed. car insurance would not cover any part of either repairs or car rental as it was not in a car accident. i may add the vehicle shut off in an unsafe area; luckily, towing came right as it was getting dark. please consider recalling this part. *tr
11/21/201269532
 Steering lock unit malfunctioned. car would not start.
11/28/201290521
 Upon attempting to start the car, ignition would not change from lock to acc or on. intelligent key warning lamp was lit steady on dash. steering wheel column was not locked. all power and other functions worked (lights, door locks, etc). battery is fine. independent testing found steering lock control module part 48700-9n00b faulty. similar/same part on nissan gtrs was recalled, part number 48700-jf00a or 48700-jf00b, being replaced by 48700-jf00c same part number is failing for nissan 370zs as well, same years and same part number 48700-jf00a or 48700-jf00b, yet they are not being recalled. this problem is also occurring in nissan maximas and nissan muranos however i could not find the part number. in all models of nissan this part was removed in mid 2010 due to consistent failure. the part costs approximately $500 from nissan, is usually out of stock and back ordered, and also costs another $400-$500 to be installed at a dealer. there should be a make-wide recall for all models for this part, not just the gtr because it's the most expensive of them.
12/03/2012680001
 Without any warning my 2009 nissan altima would not start. i could not depress the brake in order to start the car. the car recognized the intelligent key was inside the car, i could lock/unlock the doors and trunk, dome lights worked. basically i was stranded. i contacted the dealer i purchased car from (whom are not familiar with nissan vehicles) and an extended warranty, they had me troubleshoot. i called lock & key company, not familiar working with this nissan problem. called nissan dealer while waiting, they advised me a typical problem with this yr/make and i was at the mercy of nissan to repair, he forgot to tell me that it wasn't covered under any warranty program and no recall. vehicle towed to dealership/service dept i purchased car from, they towed to local nissan dealer. now they want $750 for repairs on something that even nissan is aware of (i called nissan no. america) and they will investigate if perhaps something else triggered the sensor to not work properly. my car will stay at dealer until i get an answer and the $750. it could have happened at any time, no warning lights, car didn't act up in any way. this poses huge risks, people could be stranded at night or on the side of a road. *tr
11/26/2012520001
 Vehicle was parked and engine was turned off, upon return to vehicle to start engine with the intelligent key, steering wheel was locked and the car would not recognize the smart key even while inside the car or when it was inserted on the smart key port. attempted to jump vehicle but it was not the battery, car was towed to nearest nissan dealership, not selling dealership. part was back ordered so no vehicle or rental offer by warranty as the part itself is not covered by warranty, so this part and service totals approximates 1000.00, this does not include car rental of approximately 300.00 for a week, as i wait for the vehicle to be fixed. car insurance would not cover any part of either repairs or car rental as it was not in a car accident. i may add the vehicle shut off in an unsafe area; luckily, towing came right as it was getting dark. please consider recalling this part. *tr
11/28/201290521
 Upon attempting to start the car, ignition would not change from lock to acc or on. intelligent key warning lamp was lit steady on dash. steering wheel column was not locked. all power and other functions worked (lights, door locks, etc). battery is fine. independent testing found steering lock control module part 48700-9n00b faulty. similar/same part on nissan gtrs was recalled, part number 48700-jf00a or 48700-jf00b, being replaced by 48700-jf00c same part number is failing for nissan 370zs as well, same years and same part number 48700-jf00a or 48700-jf00b, yet they are not being recalled. this problem is also occurring in nissan maximas and nissan muranos however i could not find the part number. in all models of nissan this part was removed in mid 2010 due to consistent failure. the part costs approximately $500 from nissan, is usually out of stock and back ordered, and also costs another $400-$500 to be installed at a dealer. there should be a make-wide recall for all models for this part, not just the gtr because it's the most expensive of them.
12/03/201268000
 Without any warning my 2009 nissan altima would not start. i could not depress the brake in order to start the car. the car recognized the intelligent key was inside the car, i could lock/unlock the doors and trunk, dome lights worked. basically i was stranded. i contacted the dealer i purchased car from (whom are not familiar with nissan vehicles) and an extended warranty, they had me troubleshoot. i called lock & key company, not familiar working with this nissan problem. called nissan dealer while waiting, they advised me a typcial problem with this yr/make and i was at the mercy of nissan to repair, he forgot to tell me that it wasn't covered under any warranty program and no recall. vehicle towed to dealership/service dept i purchased car from, they towed to local nissan dealer. now they want $750 for repairs on something that even nissan is aware of (i called nissan no. america) and they will investigate if perhaps something else triggered the sensor to not work properly. my car will stay at dealer until i get an answer and the $750. it could have happened at any time, no warning lights, car didn't act up in any way. this poses huge risks, people could be stranded at night or on the side of a road.
11/26/201252000
 Vehicle was parked and engine was turned off, upon return to vehicle to start engine with the intelligent key, steering wheel was locked and the car would not recognize the smart key even while inside the car or when it was inserted on the smart key port. attempted to jump vehicle but it was not the battery, car was towed to nearest nissan dealership, not selling dealership. part was back ordered so no vehicle or rental offer by warranty as the part itself is not covered by warranty, so this part and service totals approximates 1000.00, this does not include car rental of approximately 300.00 for a week, as i wait for the vehicle to be fixed. car insurance would not cover any part of either repairs or car rental as it was not in a car accident. i may add the vehicle shut off in an unsafe area; luckily, towing came right as it was getting dark. please consider recalling this part.
11/26/2012570001
 Went out to start car in the am to leave for work and car wouldnt start. all electrics however still did,. steering wheel was locked i couldnt get it out of park. tried to jump it. that didnt work eitther. so we replaced the battery. that didnt work. still wouldnt start. dealer came and towed it to the dealership today. said its the steering lock assembly going bad. i need it replaced. its not covered under warrenty. 723.00 it will cost me. dealership stated they have had this issue with many many 2009 altimas.. why is this not a recalled part? *tr
11/25/2012280001
 2009 nissan altima coupe was in parking lot and would not start. the intelligent key warning light was on dash. had car towed to dealer. they advised steering lock control unit (part #48700-9n00b) was bad. this is a common problem on '09 altimas as well as 370z. dealer offered 10% discount and advised $600 total. i called nissan customer care and escalated to regional office. this is a real safety issue because who knows where and when you can be stranded. nissan has recalled this part on other models and discontinued this feature on subsequent models. this is a safety issue and something needs to be done! *tr
11/26/201257000
 Went out to start car in the am to leave for work and car wouldnt start. all electrics however still did,. steering wheel was locked i couldnt get it out of park. tried to jump it. that didnt work eitther. so we replaced the battery. that didnt work. still wouldnt start. dealer came and towed it to the dealership today. said its the steering lock assembly going bad. i need it replaced. its not covered under warrenty. 723.00 it will cost me. dealership stated they have had this issue with many many 2009 altimas.. why is this not a recalled part?
11/25/201228000
 2009 nissan altima coupe was in parking lot and would not start. the intelligent key warning light was on dash. had car towed to dealer. they advised steering lock control unit (part #48700-9n00b) was bad. this is a common problem on '09 altimas as well as 370z. dealer offered 10% discount and advised $600 total. i called nissan customer care and escalated to regional office. this is a real safety issue because who knows where and when you can be stranded. nissan has recalled this part on other models and discontinued this feature on subsequent models. this is a safety issue and something needs to be done!
11/26/2012510001
 I turn off my car to get gas and when i got back in my car it would not turn on i try to have a jump and that didn't work so i had my car tow to the dealership, i only had the car for 1 year. the dealer said i would need a new steering unit that will cost me 1300.00. this is not the first time for these nissan to have this issue and i feel a recall is needed. i feel like i been rip off by nissan and my dealership. *tr
11/26/201257000
 Went out to start car in the am to leave for work and car wouldnt start. all electrics however still did,. steering wheel was locked i couldnt get it out of park. tried to jump it. that didnt work eitther. so we replaced the battery. that didnt work. still wouldnt start. dealer came and towed it to the dealership today. said its the steering lock assembly going bad. i need it replaced. its not covered under warrenty. 723.00 it will cost me. dealership stated they have had this issue with many many 2009 altimas.. why is this not a recalled part?
11/25/201228000
 2009 nissan altima coupe was in parking lot and would not start. the intelligent key warning light was on dash. had car towed to dealer. they advised steering lock control unit (part #48700-9n00b) was bad. this is a common problem on '09 altimas as well as 370z. dealer offered 10% discount and advised $600 total. i called nissan customer care and escalated to regional office. this is a real safety issue because who knows where and when you can be stranded. nissan has recalled this part on other models and discontinued this feature on subsequent models. this is a safety issue and something needs to be done!
11/26/201251000
 I turn off my car to get gas and when i got back in my car it would not turn on i try to have a jump and that didn't work so i had my car tow to the dealership, i only had the car for 1 year. the dealer said i would need a new steering unit that will cost me 1300.00. this is not the first time for these nissan to have this issue and i feel a recall is needed. i feel like i been rip off by nissan and my dealership.
11/26/201257000
 Went out to start car in the am to leave for work and car wouldnt start. all electrics however still did,. steering wheel was locked i couldnt get it out of park. tried to jump it. that didnt work eitther. so we replaced the battery. that didnt work. still wouldnt start. dealer came and towed it to the dealership today. said its the steering lock assembly going bad. i need it replaced. its not covered under warrenty. 723.00 it will cost me. dealership stated they have had this issue with many many 2009 altimas.. why is this not a recalled part?
11/25/201228000
 2009 nissan altima coupe was in parking lot and would not start. the intelligent key warning light was on dash. had car towed to dealer. they advised steering lock control unit (part #48700-9n00b) was bad. this is a common problem on '09 altimas as well as 370z. dealer offered 10% discount and advised $600 total. i called nissan customer care and escalated to regional office. this is a real safety issue because who knows where and when you can be stranded. nissan has recalled this part on other models and discontinued this feature on subsequent models. this is a safety issue and something needs to be done!
11/26/201251000
 I turn off my car to get gas and when i got back in my car it would not turn on i try to have a jump and that didn't work so i had my car tow to the dealership, i only had the car for 1 year. the dealer said i would need a new steering unit that will cost me 1300.00. this is not the first time for these nissan to have this issue and i feel a recall is needed. i feel like i been rip off by nissan and my dealership.
11/12/201251300
 Tl - the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start and no warning lamps illuminated. the vehicle was towed to the dealer who diagnosed that the steering lock module was defective and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was repaired. the failure mileage was 51,300 and the current mileage was 51,800. kmj
11/11/201268880
 Steering lock that engages the engine malfunctioned when i tried to start the car. this could be very dangerous if the malfunction occured while driving because the entire electrical system was non responsive and the car would shut down, including brakes. this is a three year old car with one owner. all mantainance has been done and the vehicle has not been involved in any accidents.
11/12/201251300
 Tl - the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start and no warning lamps illuminated. the vehicle was towed to the dealer who diagnosed that the steering lock module was defective and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was repaired. the failure mileage was 51,300 and the current mileage was 51,800. kmj
11/11/201268880
 Steering lock that engages the engine malfunctioned when i tried to start the car. this could be very dangerous if the malfunction occured while driving because the entire electrical system was non responsive and the car would shut down, including brakes. this is a three year old car with one owner. all mantainance has been done and the vehicle has not been involved in any accidents.
11/15/2012650001
 I stopped at a store and when i came back to my car it would not start. the steering column was locked and the car was no longer reading the intelligent key. there was no way at all to start car or even move wheel. i had to have car towed on flatbed to nissan dealer where i was told the steering column was locked and there was a malfunction. it cost $850 to fix. i think nissan needs to be ordered to recall this part. nissan knows about this issue as the newer nissan models no longer have this feature and continues to do nothing about it for altima owners. to make things more ridiculous, nissan actually recalled this part for other nissan models but continues to ignore the altima customers. this is also a known malfunction in the nissan 370z and again nissan ignores these owners. how can a company continue to force owners to fix an issue that is a malfunction and caused by nissan own improper installation at the manufacturing sight. complete lack of concern for their customers. i could have been stranded in the middle of nowhere even though nissan knows this is a common issue with this specific part in question. this is criminal to me. *tr
11/12/201251300
 Tl - the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start and no warning lamps illuminated. the vehicle was towed to the dealer who diagnosed that the steering lock module was defective and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was repaired. the failure mileage was 51,300 and the current mileage was 51,800. kmj
11/11/201268880
 Steering lock that engages the engine malfunctioned when i tried to start the car. this could be very dangerous if the malfunction occured while driving because the entire electrical system was non responsive and the car would shut down, including brakes. this is a three year old car with one owner. all mantainance has been done and the vehicle has not been involved in any accidents.
11/15/201265000
 I stopped at a store and when i came back to my car it would not start. the steering column was locked and the car was no longer reading the intelligent key. there was no way at all to start car or even move wheel. i had to have car towed on flatbed to nissan dealer where i was told the steering column was locked and there was a malfunction. it cost $850 to fix. i think nissan needs to be ordered to recall this part. nissan knows about this issue as the newer nissan models no longer have this feature and continues to do nothing about it for altima owners. to make things more ridiculus, nissan actually recalled this part for other nissan models but continues to ignore the altima customers. this is also a known malfunction in the nissan 370z and again nissan ignores these owners. how can a company continue to force owners to fix an issue that is a malfunction and caused by nissan own improper installation at the manufacturing sight. complete lack of concern for their customers. i could have been stranded in the middle of nowhere even though nissan knows this is a common issue with this specific part in question. this is criminal to me.
11/12/201251300
 Tl - the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start and no warning lamps illuminated. the vehicle was towed to the dealer, who diagnosed that the steering lock module was defective and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was repaired. the failure mileage was 51,300 and the current mileage was 51,800. pm
11/11/201268880
 Steering lock that engages the engine malfunctioned when i tried to start the car. this could be very dangerous if the malfunction occured while driving because the entire electrical system was non responsive and the car would shut down, including brakes. this is a three year old car with one owner. all mantainance has been done and the vehicle has not been involved in any accidents.
11/15/201265000
 I stopped at a store and when i came back to my car it would not start. the steering column was locked and the car was no longer reading the intelligent key. there was no way at all to start car or even move wheel. i had to have car towed on flatbed to nissan dealer where i was told the steering column was locked and there was a malfunction. it cost $850 to fix. i think nissan needs to be ordered to recall this part. nissan knows about this issue as the newer nissan models no longer have this feature and continues to do nothing about it for altima owners. to make things more ridiculus, nissan actually recalled this part for other nissan models but continues to ignore the altima customers. this is also a known malfunction in the nissan 370z and again nissan ignores these owners. how can a company continue to force owners to fix an issue that is a malfunction and caused by nissan own improper installation at the manufacturing sight. complete lack of concern for their customers. i could have been stranded in the middle of nowhere even though nissan knows this is a common issue with this specific part in question. this is criminal to me.
11/11/2012580001
 Car would not start. intelligent key warning light was lit up, brake very stiff, and steering wheel not locked. had to have the vehicle towed home. thought it was the battery so purchased and replaced the battery. that did not work. after reading multiple complaints on the internet i self diagnosed it as a malfunction of the steering lock. had to have the car towed to the dealer and as soon as the mechanic came out to the car he immediately diagnosed it as a bad steering wheel lock mechanism. part is not in inventory so car will be at the dealer for several days and it will cost me $800 to fix. this mechanic must see this often if he knew without doing anything to the car what the problem was. not too happy that i have a car i am still making payments on and have to pay $800 to fix a part that looks like should probably be recalled. probably no more nissans in my future. going to stick to the reliable toyotas! *tr
11/11/201256000
 Tl -the contact owns a 2009 nissan altima. the contact stated that he could not start the vehicle. the vehicle was towed to a mechanic for inspection where they stated that the steering lock module failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified and stated that they would repair the vehicle but it would be at the contact's expense. the failure mileage was 56,000. the vin was unavailable. kmj
11/12/2012600701
 Car would not start and had to have it towed to dealer. the problem was steering lock faulty. for a car only 3 years old and well-maintained, i was not expecting a costly repair just out of warranty. i wondered if others had this problem and how to go about reporting and trying to get a recall for this problem. *tr
11/11/201268880
 Steering lock that engages the engine malfunctioned when i tried to start the car. this could be very dangerous if the malfunction occured while driving because the entire electrical system was non responsive and the car would shut down, including brakes. this is a three year old car with one owner. all mantainance has been done and the vehicle has not been involved in any accidents.
11/15/201265000
 I stopped at a store and when i came back to my car it would not start. the steering column was locked and the car was no longer reading the intelligent key. there was no way at all to start car or even move wheel. i had to have car towed on flatbed to nissan dealer where i was told the steering column was locked and there was a malfunction. it cost $850 to fix. i think nissan needs to be ordered to recall this part. nissan knows about this issue as the newer nissan models no longer have this feature and continues to do nothing about it for altima owners. to make things more ridiculus, nissan actually recalled this part for other nissan models but continues to ignore the altima customers. this is also a known malfunction in the nissan 370z and again nissan ignores these owners. how can a company continue to force owners to fix an issue that is a malfunction and caused by nissan own improper installation at the manufacturing sight. complete lack of concern for their customers. i could have been stranded in the middle of nowhere even though nissan knows this is a common issue with this specific part in question. this is criminal to me.
11/11/201258000
 Car would not start. intelligent key warning light was lit up, brake very stiff, and steering wheel not locked. had to have the vehicle towed home. thought it was the battery so purchased and replaced the battery. that did not work. after reading multiple complaints on the internet i self diagnosed it as a malfunction of the steering lock. had to have the car towed to the dealer and as soon as the mechanic came out to the car he immediately diagnosed it as a bad steering wheel lock mechanism. part is not in inventory so car will be at the dealer for several days and it will cost me $800 to fix. this mechanic must see this often if he knew without doing anything to the car what the problem was. not too happy that i have a car i am still making payments on and have to pay $800 to fix a part that looks like should probably be recalled. probably no more nissans in my future. going to stick to the reliable toyotas!
11/11/201256000
 Tl -the contact owns a 2009 nissan altima. the contact stated that he could not start the vehicle. the vehicle was towed to a mechanic for inspection where they stated that the steering lock module failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified and stated that they would repair the vehicle but it would be at the contact's expense. the failure mileage was 56,000. the vin was unavailable. kmj
11/12/201260070
 Car would not start and had to have it towed to dealer. the problem was steering lock faulty. for a car only 3 years old and well-maintained, i was not expecting a costly repair just out of warranty. i wondered if others had this problem and how to go about reporting and trying to get a recall for this problem.
11/11/201268000
 I bought my 2009 nissan altima new and have done all the required maintenance. then i went out to the car to start it up and nothing. it was towed to the nissan dealership and i was told the electrical portion of the steering column was fried. it will cost me usd 800.00 to have fixed. the car is three years old! unfortunately this is a common problem with this year make and model yet nissan has not issued a recall or offered to fix the malfunction without cost.
11/11/201258000
 Car would not start. intelligent key warning light was lit up, brake very stiff, and steering wheel not locked. had to have the vehicle towed home. thought it was the battery so purchased and replaced the battery. that did not work. after reading multiple complaints on the internet i self diagnosed it as a malfunction of the steering lock. had to have the car towed to the dealer and as soon as the mechanic came out to the car he immediately diagnosed it as a bad steering wheel lock mechanism. part is not in inventory so car will be at the dealer for several days and it will cost me $800 to fix. this mechanic must see this often if he knew without doing anything to the car what the problem was. not too happy that i have a car i am still making payments on and have to pay $800 to fix a part that looks like should probably be recalled. probably no more nissans in my future. going to stick to the reliable toyotas!
11/11/201256000
 Tl -the contact owns a 2009 nissan altima. the contact stated that he could not start the vehicle. the vehicle was towed to a mechanic for inspection where they stated that the steering lock module failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified and stated that they would repair the vehicle but it would be at the contact's expense. the failure mileage was 56,000. the vin was unavailable. kmj
11/12/201260070
 Car would not start and had to have it towed to dealer. the problem was steering lock faulty. for a car only 3 years old and well-maintained, i was not expecting a costly repair just out of warranty. i wondered if others had this problem and how to go about reporting and trying to get a recall for this problem.
11/11/201268000
 I bought my 2009 nissan altima new and have done all the required maintenance. then i went out to the car to start it up and nothing. it was towed to the nissan dealership and i was told the electrical portion of the steering column was fried. it will cost me usd 800.00 to have fixed. the car is three years old! unfortunately this is a common problem with this year make and model yet nissan has not issued a recall or offered to fix the malfunction without cost.
11/06/2012530001
 This morning was very cold. i warmed my car up, went to vote. when i left the poll, i get to my car and it won't start, says that there is no fob in the car. the red security light is flashing. so i put the fob in the doghouse that is supposed to work as a back up method.. nothing.. still won't start.. disconnected the battery, reconnected and tried again.. nothing. did all my research to find many many page so complains about it.. it's the steering lock mechanism. seems they did away with that feature in late 2010 models.. guess they know why.. so now i'm stuck with a $700 bill for an issue hundreds of people are having. as a matter of fact, my car was the second 09 of the day with the same exact issue. coincidence?? i think not. *tr
11/04/2012
 Tl* the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start. the vehicle was towed to the dealer where it was determined that the steering lock failed. the vehicle was not repaired. the manufacturer was contacted about the issue. the failure and current mileages were unavailable. the vin was not available.
11/06/2012530001
 This morning was very cold. i warmed my car up, went to vote. when i left the poll, i get to my car and it won't start, says that there is no fob in the car. the red security light is flashing. so i put the fob in the doghouse that is supposed to work as a back up method.. nothing.. still won't start.. disconnected the battery, reconnected and tried again.. nothing. did all my research to find many many page so complains about it.. it's the steering lock mechanism. seems they did away with that feature in late 2010 models.. guess they know why.. so now i'm stuck with a $700 bill for an issue hundreds of people are having. as a matter of fact, my car was the second 09 of the day with the same exact issue. coincidence?? i think not. *tr
11/04/20121
 I went to the store on sunday afternoon. i got back into my car and it wouldn't start. i read the owners manual and realized there was nothing i could do except have it towed to the dealership. my car is 3 years old and i take great care of it. because it was sunday, there was nobody at the dealership that could look at my car until the next day. the mechanic called me the next day and said i need a new steering lock. he said it was an electrical issue, but it is treated as a mechanical issue. that's funny because the mechanical warranty ran out 3 months prior, but the electrical warranty is a 5 year warranty. he said it isn't covered, they could not provide me with a courtesy vehicle, and that it would be $812+ to fix. this is faulty equipment from nissan and this issue could not have been prevented by anything i could have done or not done. not only am i out $812+ for the part and labor, i was stranded alone, i have missed work because i don't have another mode of transportation, my insurance covers nothing except $75 for the tow (i paid $115), and i have spent countless hours on my phone with nissan. i'm out time, money, data (on my phone plan), a paycheck, and a car!!! i will never ever purchase another nissan! i really don't want the one i have now anymore! this faulty part should be recalled!!! there should be a way to override this if/when it happens so you are not just stranded. intelligent key??? yea right! *tr
10/31/2012902001
 Drove car 35 miles with no problems. when ready to leave location, car wouldn't start. intelligent key would open doors & trunk but the ignition would not recognize the key nor the spare. the brakes were stiff, only light displayed on dash was intelligent key light. had to be towed to dealer. it took 2 days for them to figure out the problem. the lock steering had to be replaced. $600+ for the repair. *tr
11/04/2012
 Tl* the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start. the vehicle was towed to the dealer where it was determined that the steering lock failed. the vehicle was not repaired. the manufacturer was contacted about the issue. the failure and current mileages were unavailable. the vin was not available.
11/06/2012530001
 This morning was very cold. i warmed my car up, went to vote. when i left the poll, i get to my car and it won't start, says that there is no fob in the car. the red security light is flashing. so i put the fob in the doghouse that is supposed to work as a back up method.. nothing.. still won't start.. disconnected the battery, reconnected and tried again.. nothing. did all my research to find many many page so complains about it.. it's the steering lock mechanism. seems they did away with that feature in late 2010 models.. guess they know why.. so now i'm stuck with a $700 bill for an issue hundreds of people are having. as a matter of fact, my car was the second 09 of the day with the same exact issue. coincidence?? i think not. *tr
11/04/20121
 I went to the store on sunday afternoon. i got back into my car and it wouldn't start. i read the owners manual and realized there was nothing i could do except have it towed to the dealership. my car is 3 years old and i take great care of it. because it was sunday, there was nobody at the dealership that could look at my car until the next day. the mechanic called me the next day and said i need a new steering lock. he said it was an electrical issue, but it is treated as a mechanical issue. that's funny because the mechanical warranty ran out 3 months prior, but the electrical warranty is a 5 year warranty. he said it isn't covered, they could not provide me with a courtesy vehicle, and that it would be $812+ to fix. this is faulty equipment from nissan and this issue could not have been prevented by anything i could have done or not done. not only am i out $812+ for the part and labor, i was stranded alone, i have missed work because i don't have another mode of transportation, my insurance covers nothing except $75 for the tow (i paid $115), and i have spent countless hours on my phone with nissan. i'm out time, money, data (on my phone plan), a paycheck, and a car!!! i will never ever purchase another nissan! i really don't want the one i have now anymore! this faulty part should be recalled!!! there should be a way to override this if/when it happens so you are not just stranded. intelligent key??? yea right! *tr
10/31/2012902001
 Drove car 35 miles with no problems. when ready to leave location, car wouldn't start. intelligent key would open doors & trunk but the ignition would not recognize the key nor the spare. the brakes were stiff, only light displayed on dash was intelligent key light. had to be towed to dealer. it took 2 days for them to figure out the problem. the lock steering had to be replaced. $600+ for the repair. *tr
11/06/2012530001
 This morning was very cold. i warmed my car up, went to vote. when i left the poll, i get to my car and it won't start, says that there is no fob in the car. the red security light is flashing. so i put the fob in the doghouse that is supposed to work as a back up method.. nothing.. still won't start.. disconnected the battery, reconnected and tried again.. nothing. did all my research to find many many page so complains about it.. it's the steering lock mechanism. seems they did away with that feature in late 2010 models.. guess they know why.. so now i'm stuck with a $700 bill for an issue hundreds of people are having. as a matter of fact, my car was the second 09 of the day with the same exact issue. coincidence?? i think not. *tr
11/04/20121
 I went to the store on sunday afternoon. i got back into my car and it wouldn't start. i read the owners manual and realized there was nothing i could do except have it towed to the dealership. my car is 3 years old and i take great care of it. because it was sunday, there was nobody at the dealership that could look at my car until the next day. the mechanic called me the next day and said i need a new steering lock. he said it was an electrical issue, but it is treated as a mechanical issue. that's funny because the mechanical warranty ran out 3 months prior, but the electrical warranty is a 5 year warranty. he said it isn't covered, they could not provide me with a courtesy vehicle, and that it would be $812+ to fix. this is faulty equipment from nissan and this issue could not have been prevented by anything i could have done or not done. not only am i out $812+ for the part and labor, i was stranded alone, i have missed work because i don't have another mode of transportation, my insurance covers nothing except $75 for the tow (i paid $115), and i have spent countless hours on my phone with nissan. i'm out time, money, data (on my phone plan), a paycheck, and a car!!! i will never ever purchase another nissan! i really don't want the one i have now anymore! this faulty part should be recalled!!! there should be a way to override this if/when it happens so you are not just stranded. intelligent key??? yea right! *tr
10/31/2012902001
 Drove car 35 miles with no problems. when ready to leave location, car wouldn't start. intelligent key would open doors & trunk but the ignition would not recognize the key nor the spare. the brakes were stiff, only light displayed on dash was intelligent key light. had to be towed to dealer. it took 2 days for them to figure out the problem. the lock steering had to be replaced. $600+ for the repair. *tr
11/06/201253000
 This mornig was very cold. i warmed my car up, went to vote. when i left the poll, i get to my car and it won't start, says that there is no fob in the car. the red security light is flashing. so i put the fob in the doghouse that is supposed to work as a back up method.. nothing.. still won't start.. disconnected the battery, reconnected and tried again.. nothing. did all my research to find many many page so complains about it.. it's the steering lock mechanism. seems they did away with that feature in late 2010 models.. guess they know why.. so now i'm stuck with a $700 bill for an issue hundreds of people are having. as a matter of fact, my car was the second 09 of the day with the same exact issue. coincidence?? i think not.
11/04/2012
 I went to the store on sunday afternoon. i got back into my car and it wouldn't start. i read the owners manual and realized there was nothing i could do except have it towed to the dealership. my car is 3 years old and i take great care of it. because it was sunday, there was nobody at the dealership that could look at my car until the next day. the mechanic called me the next day and said i need a new steering lock. he said it was an electrical issue, but it is treated as a mechanical issue. that's funny because the mechanical warranty ran out 3 months prior, but the electrical warranty is a 5 year warranty. he said it isn't covered, they could not provide me with a courtsey vehicle, and that it would be $812+ to fix. this is faulty equipment from nissan and this issue could not have been prevented by anything i could have done or not done. not only am i out $812+ for the part and labor, i was stranded alone, i have missed work because i don't have another mode of transportation, my insurance covers nothing except $75 for the tow (i paid $115), and i have spent countless hours on my phone with nissan. i'm out time, money, data (on my phone plan), a paycheck, and a car!!! i will never ever purchase another nissan! i really don't want the one i have now anymore! this faulty part should be recalled!!! there should be a way to override this if/when it happens so you are not just stranded. intelligent key??? yea right!
10/31/201290200
 Drove car 35 miles with no problems. when ready to leave location, car wouldn't start. intelligent key would open doors & trunk but the ignition would not recognize the key nor the spare. the brakes were stiff, only light displayed on dash was intelligent key light. had to be towed to dealer. it took 2 days for them to figure out the problem. the lock steering had to be replaced. $600+ for the repair.
10/30/2012510001
 My car it would not start. there was absolutely no activation of the ignition system. after following all trouble shooting advice in the car's manual, i towed the car to dealer where they stated an open circuit in steering control unit is not telling the control unit that the steering wheel is unlocked and ready to start. the steering lock control unit (part# 487009n00b) needed to be replaced. this is all part of the vehicle anti-theft immobilizer system. the cost to replace this unit was $1,062.90. i feel this is a serious safety flaw in the 2009 nissan altima. 1. this was a fully functioning car (except for anti-theft glitch) that left me and my daughter stranded in a very remote area. 2. nissan promotes how safe, reliable and economical their cars are, but the anti-theft system can disable the vehicle leaving driver stranded with only one option, which is, to be towed to a dealer because of ant-theft system glitches. 3. the car, being economical, should not require an over $1,000 repair because of an anti-theft device circuit malfunction. 4. there are several conditions that can occur that will result in the nissan altima becoming immobilized stranding drivers. i am stating only one. this is particularly dangerous especially to female drivers. 5. i feel that nissan should come up with an override code or device that will allow a driver to escape from potentially dangerous situations that were created by nissan's vehicle immobilizer system. especially when the car is fully functional except for an anti-theft immobilizing circuit falsely telling that the vehicle is not ready to start. i believe this is a serious safety flaw in their vehicle security system. *tr
10/30/201251000
 My car it would not start. there was absolutely no activation of the ignition system. after following all trouble shooting advice in the car's manual, i towed the car to dealer where they stated an open circuit in steering control unit is not telling the control unit that the steering wheel is unlocked and ready to start. the steering lock control unit (part# 487009n00b) needed to be replaced. this is all part of the vehicle anti-theft immobilizer system. the cost to replace this unit was $1,062.90. i feel this is a serious safety flaw in the 2009 nissan altima. 1. this was a fully functioning car (except for anti-theft glitch) that left me and my daughter stranded in a very remote area. 2. nissan promotes how safe, reliable and economical their cars are, but the anti-theft system can disable the vehicle leaving driver stranded with only one option, which is, to be towed to a dealer because of ant-theft system glitches. 3. the car, being economical, should not require an over $1,000 repair because of an anti-theft device circuit malfunction. 4. there are several conditions that can occur that will result in the nissan altima becoming immobilized stranding drivers. i am stating only one. this is particularly dangerous especially to female drivers. 5. i feel that nissan should come up with an override code or device that will allow a driver to escape from potentially dangerous situations that were created by nissan's vehicle immobilizer system. especially when the car is fully functional except for an anti-theft immobilizing circuit falsely telling that the vehicle is not ready to start. i believe this is a serious safety flaw in their vehicle security system.
10/19/201268000
 Tl-the contact owns a 2009 nissan altima. the contact stated the engine failed to start and the battery warning light started to illuminate. the contact mentioned that the vehicle was equipped with a push to start ignition. the vehicle was towed to the dealer who stated the steering lock mechanisms failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 68,000. pmb
10/22/2012330001
 Car only 3 years old. steering lock malfunction. was stranded. car won't even start. had to have towed. part is super expensive. how is this possible on relatively new car? *tr
10/19/201268000
 Tl-the contact owns a 2009 nissan altima. the contact stated the engine failed to start and the battery warning light started to illuminate. the contact mentioned that the vehicle was equipped with a push to start ignition. the vehicle was towed to the dealer who stated the steering lock mechanisms failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 68,000. pmb
10/22/201233000
 Car only 3 years old. steering lock malfunction. was stranded. car won't even start. had to have towed. part is super expensive. how is this possible on relatively new car?
10/17/2012265001
 I'm a female who was left stranded in a dark parking lot because car would not start. had to be towed. problem was steering wheel locking mechanism. $811.00 for repair and 75.00 towing. please recall. particularly scary because when i was playing around with remote trying anything to get the car to start, i rolled the windows all the way down with the remote and could not get them back up. so i was alone in a dark parking lot with the front windows completely rolled down waiting an hour for the tow truck. *tr
10/17/201226500
 I'm a female who was left stranded in a dark parking lot because car would not start. had to be towed. problem was steering wheel locking mechanism. $811.00 for repair and 75.00 towing. please recall. particularly scary because when i was playing around with remote trying anything to get the car to start, i rolled the windows all the way down with the remote and could not get them back up. so i was alone in a dark parking lot with the front windows completely rolled down waiting an hour for the tow truck.
08/30/2010695001
 Car will not start. the intelligent key warning light is on and preventing me from starting the car. *tr
08/30/201069500
 Car will not start. the intelligent key warning light is on and preventing me from starting the car.
10/08/2012441501
 09 nissan altima just over 44k miles the steering wheel lock malfunctioned. no lights on dashboard, brake pedal very stiff, the vehicle will recognize that the key is inside and outside and is inserted at the location on the left side on driver and is able to lock and unlock but it will not start at all. towed to dealer and as i am over my 36k warranty but not over the 3 year warranty i had to pay over $800 to fix for a vehicle that is not even over 3 years old. i will not buy another nissan again. *tr
10/08/201244150
 09 nissan altima just over 44k miles the steering wheel lock malfunctioned. no lights on dashboard, brake pedal very stiff, the vehicle will recognize that the key is inside and outside and is inserted at the location on the left side on driver and is able to lock and unlock but it will not start at all. towed to dealer and as i am over my 36k warranty but not over the 3 year warranty i had to pay over $800 to fix for a vehicle that is not even over 3 years old. i will not buy another nissan again.
07/07/201248000
 Tl* the contact owns a 2009 nissan altima. the contact stated that the electrical steering lock was not operating. as a result, the engine would not start. the vehicle was taken to the dealer, who diagnosed that the failure was due to electrical problems. the dealer offered no assistance and informed the contact that they would not assist with the repair costs. the manufacturer was not notified. the vin was not available. the failure mileage was 48,000 and the current mileage was 48,300.
07/07/201248000
 Tl-the contact owns a 2009 nissan altima. the contact stated that the electrical steering lock was not operating. as a result, the engine would not start. the vehicle was taken to the dealer, who diagnosed that the failure was due to electrical problems. the dealer offered no assistance and informed the contact that they would not assist with the repair costs. the manufacturer was not notified. the vin was not available. the failure mileage was 48,000 and the current mileage was 48,300. sm.
07/07/201248000
 Tl- the contact owns a 2009 nissan altima 2.5. the contact stated that the electrical steering lock was not operating at all. the steering unable the vehicle to star the engine to operate. the vehicle was taken to the dealer who diagnosed the failure was electrical problems. and to do any repair on the vehicle was at the contact cost of $800.00 and was under no warranty and offered no assistance. the manufacture was not notified. the vin was not available.the failure mileage was 48,000. and the current mileage was 48,300. lg
07/07/2012400001
 My 2009 nissan altima would not start. vehicle is equipped with factory intelligent key starting system ,and the intelligent key warning light would blink on the dash.i looked up the code in the owners manual. it stated steering lock malfunctioning. i had vehicle towed to nearest nissan dealer. a faulty steering lock control unit (part #48700-9n00b) needed to be replaced. with parts ($470.00) and labor ($300.00) plus taxes the total cost for this repair is $730.00. this is becoming a common costly issue with 2008-2009 nissan altima's and other nissan vehicles produced in those years. a recall should be started! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
07/07/201240000
 My 2009 nissan altima would not start. vehicle is equipped with factory intelligent key starting system ,and the intelligent key warning light would blink on the dash.i looked up the code in the owners manual. it stated steering lock malfunctioning. i had vehicle towed to nearest nissan dealer. a faulty steering lock control unit (part #48700-9n00b) needed to be replaced. with parts ($470.00) and labor ($300.00) plus taxes the total cost for this repair is $730.00. this is becoming a common costly issue with 2008-2009 nissan altima's and other nissan vehicles produced in those years. a recall should be started! *em
05/04/201262203
 I drove my 09 altima to the mall parked it, an hour later i tried turning it on and it wouldn't start. no crank, and it wouldn't even go to acc. i tried jump starting it and even change out the battery but no luck.
04/25/2012120000
 I was driving the vehicle and i hit a curb and the steering wheel locked up the entire security system causing my car to shut down.
02/21/201244193
 My 2009 nissan altima would not start. vehicle is equipped with factory intelligent key starting system ,and the intelligent key waring light would blink on the dash.had vehicle towed to nearest nissan dealer. a faulty steering lock control unit (part #48700-9n00b) needed to be replaced. this is becoming a common issue with 2008-2009 nissan altima's and other nissan vehicles produced in those years. a recall should be started!