Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT ADAPTIVE
12/16/201239000
 On sunday, 12/16/12 evening around 11:15pm, i was driving home from out of town and had to pull over for gas about 45 miles away from the house. i turned off the vehicle and filled up the gas and the car would not start once we were ready to leave. the abs and flip lights would blink and the battery would power up but the car on the push button ignition would not respond which would start the car, i called the towing company and i was charged $173 for towing to the dealer as the mechanic was not able to start the vehicle either. the following morning, i received a call from the dealer stating the brake pedal switch which when pressed with the key fob in the vehicle allows the car to be started when pressing the push button ignition switch; that switch attached to the brake harness had gone bad and i was given a cost of $232.64 to replace this switch. the dealer stated that he was showing in his system that this switch was redesigned recently and the new redesigned switch which would include replacing the brake pedal harness also would cost me a total of $531.17 and he stated that he recommends the new redesigned switch over the lesser expensive same type of switch that went bad which would be at risk of going bad again soon. i escalated the issue to nissan consumer affairs at 1-800-nissan-1, case #10255931. i requested them to cover the expense as i had exceeded the manufacturers warranty only by 3000 miles and had bought the car brand new in may, 2010. they researched the matter and declined to cover the expense due to a previous brake rotor issue i had escalated to them 3 months after purchasing the vehicle which was a separate issue. i hope no one else is stranded as we were with my wife, my twin 3 year old boys, and myself at 11:30pm at night far away due to a blown out switch which has now been redesigned, i am asking that a recall on this be opened up