Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SUSPENSION
09V358000NISSAN NORTH AMERICA, INC.from 07/22/2009 to 07/30/2009V (Vehicle)2639810/08/2009MFRNISSAN NORTH AMERICA, INC.09/16/200909/16/2009
Defect SummaryNissan is recalling certain model year 2009 and 2010 altima and maxima passenger cars. the upper front strut insulators may have been manufactured out of specification resulting in a potential for the strut insulator to crack.
Consequence SummaryIf the strut insulator is cracked, there is a potential for the strut rod to come out of its mounting position, which could affect vehicle stability and increase the risk of a crash.
Corrective SummaryNissan will notify owners and dealers will replace both left and right side front strut insulators free of charge. the safety recall is expected to begin during october 2009. owners may contact nissan at 1-800-nissan1 (1-800-647-7261).
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION - MULTIPLE AXLE - TORQUE ARM
NTB-11-08008/24/201110040510Ready08/31/2011
NTB-11-08008/24/201110040510Nissan: axle bolt and torque information. *rm08/31/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
02/03/201339000
 Tl* the contact owns 2010 nissan altima. the contact stated that while driving 65 mph, the vehicle shook violently. after inspecting the vehicle, the contact realized that the driver rear wheel was bent. the vehicle was towed to the dealer. the technician diagnosed that the suspension rod fractured and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure and current mileage was 39,000.
02/03/201339000
 Tl - the contact owns 2010 nissan altima. the contact stated that while driving 65 mph, the vehicle shook violently. after inspecting the vehicle, the contact realized that the driver rear wheel was bent. the vehicle was towed to the dealer. the technician diagnosed that the suspension rod fractured and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure and current mileage was 39,000. mah
02/03/201339000
 Tl - the contact owns 2010 nissan altima. the contact stated that while driving 65 mph, the vehicle started to shake violently. after inspecting the vehicle he realized that the driver rear wheel was bent. the vehicle was towed to the dealer. the technician diagnosed that the suspension rod fractured and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure and current mileage was 39,000. pm
12/11/2010
 I was driving normal speed limit 60 mph on the fwy when we heard a noise like a big pop sound. right away when i tried to slow down to get over ( when i applied the brake) the steering wheel began shaking so bad that i was unable to control the wheel. it felt as if the brakes werent working. the car spun out of control and crashed in the carpool divider. this was a brand new nissan altima 2010 coupe with 60k miles on the car. we did not hit anything at the time or even before the accident occured, all parts on the car was brand new. i remembered that the more that i tried to apply the brakes the steering wheel shock harder and harder to where i was unable to even control it.
10/19/2010230
 Tl-the contact owns a 2010 nissan altima. the suspension on the vehicle has fail. while driving at 70 mph and above the vehicle body shakes and also at low speed. the vehicle was taken to the dealer who test drive the vehicle and stated it was working at the nissan standard and they cannot duplicate the problem. the manufacturer was called and informed her to take the vehicle to the dealer and they will inspect the failure again. the vehicle was taken but they could not find any problems. the failure mileage was 230 and the current mileage was 897...mw
01/01/19011
 2010 nissan altima making a loud clunk noise. consumer states the noise happens only when it's cold outside, the vehicle is cold, and at speeds 30 mph and less. *kb the consumer stated the noise was so bad, it felt as though the vehicle was going to stall. the consumer also stated it felt as though the transmission was slipping. the vehicle would drag/sputter. the slipping was sometimes accompanied by a rattling noise coming from the underbody which lasted for 3-4 seconds. the dealer was unable to duplicate the problems the consumer experienced. *jb
SUSPENSION - FRONT
10/01/2010250
 As car accelerates to 20 mph, there is a loud rattling noise coming from the passenger side engine compartment/undercarriage area. noise was noticed the first week of purchase. the car now has 7,500 miles on it. when it was taken in to the dealer, the lead tech had me ride with him to duplicate the noise--it happened. he then took me for a ride in a new model on the lot and it seemed to produce the same noise. he ended the ride and did not take the vehicle in for inspection. he told me i was the 4th person to come in with the same complaint. he stated it was the abs completing a self check cycle...which just happens to be very noisy. this is very hard to accept on a newly purchased vehicle. it's very embarrassing.
03/16/20102800
 Tl* the contact owns a 2010 nissan altima. while traveling at speeds of 60 mph, the vehicle began abruptly veering to the right without driver intent. the contact attempted to maintain control of the vehicle; however; the steering wheel became hard and resistant to driver input. the contact was unable to move the steering in either direction. the vehicle then spun out of control and proceeded to crash into a cement wall. the air bags did not deploy on impact. the police arrived and a report was filed at the scene accordingly. the driver suffered from minor injuries. the vehicle was towed to a local repair shop. she was advised that the front suspension and tires were damaged. there were no repairs made to the vehicle. the contact inquired about a recall campaign on the suspension but upon contacting the manufacturer, was informed that his vin was not included in the campaign (nhtsa campaign id number 09v358000: suspension). the approximate failure and current mileages were 2,800.