Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - IGNITION - SWITCH
EL12-01504/27/201210043942Nissan: ignition switch (push button) will not respond. check the 12v battery state of charge (soc) and recharge if necessary and reprogram the bcm. also included model altima coupe/hybrid model years 2011-2012; model 370z coupe model years05/02/2012
ELECTRICAL SYSTEM - SOFTWARE
NTB-12-05106/19/201210044780Nissan: with regards to certain model vehicles, no drivability concerns when mil is on for mass air flow sensor (maf) stored in ecm. *pe07/27/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
12/05/201229000
 Tl- the contact owns a 2011 nissan altima the contact stated that while driving 20 mph, the vehicle began to lose power. the vehicle was taken to the dealer for inspection and they stated that independent power drive module needed to be repaired. the vehicle was repaired but the failure recurred. the manufacturer was not notified. the failure mileage was 29,000. the vin was unavailable. ap
06/08/2012104401
 When driver attempted to start vehicle, all warning lights came on, all interior lights and headlamps & running lights came on, and vehicle became totally unresponsive, stranding driver & running down battery due to inability to turn any lights off or turn vehicle off. no controls related to electrical system were controllable. some examples include: 1. power door lock switches did not function (no effect from pressing). 2. power window switches did not function (no effect from pressing). 3. pressing the vehicle power / ignition button (modern equivalent of starting key switch) did not have any effect, whether short or long duration presses were used, and regardless of delay between key presses. 4. headlights & running lights were on regardless of the switch position of the headlight control switch. this resulted in the driver being stranded. because the vehicle's lighting would not turn off, the battery ran down, disabling the vehicle further. vehicle was towed to a nissan dealer. nissan serviceman initially refused to write the customer problem description as per the customer description of the problem. later, customer called back to the dealership to request the customer description include specific and correct information already provided by the customer such as vehicle was completely unresponsive while all the warning light came [remained turned] on the vehicle. doors would not lock or unlock., the dealer reported that the service technician found tsb ntb12-041. dealer record reads: reprogrammed [sic] bcm update as per tsb. vehicle is now operating as designed [sic] after update. vehicle has functioned normally since. *tr
06/08/201210440
 When driver attempted to start vehicle, all warning lights came on, all interior lights and headlamps & running lights came on, and vehicle became totally unresponsive, stranding driver & running down battery due to inability to turn any lights off or turn vehicle off. no controls related to electrical system were controllable. some examples include: 1. power door lock switches did not function (no effect from pressing). 2. power window switches did not function (no effect from pressing). 3. pressing the vehicle power / ignition button (modern equivalent of starting key switch) did not have any effect, whether short or long duration presses were used, and regardless of delay between key presses. 4. headlights & running lights were on regardless of the switch position of the headlight control switch. this resulted in the driver being stranded. because the vehicle's lighting would not turn off, the battery ran down, disabling the vehicle further. vehicle was towed to a nissan dealer. nissan serviceman initially refused to write the customer problem description as per the customer description of the problem. later, customer called back to the dealership to request the customer description include specific and correct information already provided by the customer such as vehicle was completely unresponsive while all the warning light came [remained turned] on the vehicle. doors would not lock or unlock., the dealer reported that the service technician found tsb ntb12-041. dealer record reads: reprogramed [sic] bcm update as per tsb. vechicle is now operating as deisgned [sic] after update. vehicle has functioned normally since.
12/01/2011105/02/2011
 2011 nissan altima. consumer states problem with starting vehicle *tgw the consumer stated he was unable to unlock any of the doors, a message indicated the door was open, but it was tightly closed. the consumer had the vehicle towed. the tow truck driver noticed the fan was running. a diagnosis at the dealer revealed a computer glitch.
01/01/20125000
 Tl* the contact owns a 2011 nissan altima. the contact stated that when he attempted to start the vehicle, the start button failed. the start button was very loose and had to be continually pressed for two to fifteen minutes to get the vehicle to start. the vehicle was taken to the dealer for a diagnosis; however they were unable to replicate the failure. the failure continued to get progressively worse. the failure occurred again and the vehicle had to be towed to the dealer; however once again the failure could not be replicated. the dealer stated that they would replace the push button assembly. the failure and current mileages were 5,000.
03/01/2011500
 Tl - the contact owns a 2011 nissan altima. the contact stated that the vehicle was equipped with a keyless ignition. the contact was concerned because when exiting the vehicle and forgetting to engage the push to start button, there was no warning to indicate that the engine was still running. the contact believed that the design posed a safety hazard. the vehicle was taken to the dealer who advised that they were aware of the problem but they were unable to alter the vehicle's design. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 500 and the current mileage was 15,000. kmj
03/01/2011500
 Tl - the contact owns a 2011 nissan altima. the contact stated that the vehicle was equipped with a key less ignition, he mentioned that if he exit the vehicle and forget to push the ignition start button, it fails to notified you that the ignition still running, which he consider to be a potential hazard. the vehicle was taken to the dealer who stated that they were aware of the problem but they are unable to alter the vehicle design. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 500 and the current mileage was 15,000. pm
03/01/201229000
 Car would not cut off kept running til all the gas was out of the tank,on-off button did not work ,the car could not be cur off,it took almost 6 hours before the tank was empty
04/01/2011438
 I set the climate control timer for my nissan leaf to turn on via the computer through nissan's carwings application. this is to pre-cool the car before driving. when i went to the car, the car was not cool but more importantly the car was disabled and unable to be started and had to be towed to the dealer. depending on the situation of when and where this can occur, it can result in a dangerous situation. more info can also be found here: http://www.mynissanleaf.com/viewtopic.php?f=30&t=3139