Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING
NTB-11-015A09/06/201110041392Nissan: oil is leaking from the upper end of the engine oil cooler. *rm09/28/2011
NTB-11-015A09/06/201110041392Ready09/28/2011
ENGINE AND ENGINE COOLING - ENGINE
NTB-11-04905/12/201110039865Ready08/11/2011
NTB-11-04905/12/201110039865Nissan: 2011 altima. the idle speed fluctuates when the engine is cold. *rm08/11/2011
TSB-09904/01/201110038954Ready06/28/2011
TSB-09904/01/201110038954Nissan: engine light may come on with a trouble code stored. there may be a problem with the electronic waste gate actuator. 2011 optima. *rm06/28/2011
NTB-10-12105/27/201110038662Nissan: there is a surge when driving when all of the following are present: slow acceleration, between 10-45mph, with engine clutch engaged, and the rpms between 1200-2000. 2007-2011 altima. *rm06/24/2011
NTB-10-12105/27/201110038662Ready06/24/2011
SB-11-03103/24/201110038484Ready06/15/2011
SB-11-03103/24/201110038484Nissan: service engine soon light is on with a stored trouble code. 2007-2011 altima hybrid. *rm06/15/2011
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
NTB-10-11910/28/201010034711Nissan: voluntary emissions recall campaign. some vehicles were manufactured with an incorrect under hood vehicle emission control information (veci) label. the veci label is a part of the emissions system certification, and an incorrect01/05/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE
06/08/2012104401
 When driver attempted to start vehicle, all warning lights came on, all interior lights and headlamps & running lights came on, and vehicle became totally unresponsive, stranding driver & running down battery due to inability to turn any lights off or turn vehicle off. no controls related to electrical system were controllable. some examples include: 1. power door lock switches did not function (no effect from pressing). 2. power window switches did not function (no effect from pressing). 3. pressing the vehicle power / ignition button (modern equivalent of starting key switch) did not have any effect, whether short or long duration presses were used, and regardless of delay between key presses. 4. headlights & running lights were on regardless of the switch position of the headlight control switch. this resulted in the driver being stranded. because the vehicle's lighting would not turn off, the battery ran down, disabling the vehicle further. vehicle was towed to a nissan dealer. nissan serviceman initially refused to write the customer problem description as per the customer description of the problem. later, customer called back to the dealership to request the customer description include specific and correct information already provided by the customer such as vehicle was completely unresponsive while all the warning light came [remained turned] on the vehicle. doors would not lock or unlock., the dealer reported that the service technician found tsb ntb12-041. dealer record reads: reprogrammed [sic] bcm update as per tsb. vehicle is now operating as designed [sic] after update. vehicle has functioned normally since. *tr
06/08/201210440
 When driver attempted to start vehicle, all warning lights came on, all interior lights and headlamps & running lights came on, and vehicle became totally unresponsive, stranding driver & running down battery due to inability to turn any lights off or turn vehicle off. no controls related to electrical system were controllable. some examples include: 1. power door lock switches did not function (no effect from pressing). 2. power window switches did not function (no effect from pressing). 3. pressing the vehicle power / ignition button (modern equivalent of starting key switch) did not have any effect, whether short or long duration presses were used, and regardless of delay between key presses. 4. headlights & running lights were on regardless of the switch position of the headlight control switch. this resulted in the driver being stranded. because the vehicle's lighting would not turn off, the battery ran down, disabling the vehicle further. vehicle was towed to a nissan dealer. nissan serviceman initially refused to write the customer problem description as per the customer description of the problem. later, customer called back to the dealership to request the customer description include specific and correct information already provided by the customer such as vehicle was completely unresponsive while all the warning light came [remained turned] on the vehicle. doors would not lock or unlock., the dealer reported that the service technician found tsb ntb12-041. dealer record reads: reprogramed [sic] bcm update as per tsb. vechicle is now operating as deisgned [sic] after update. vehicle has functioned normally since.
01/01/20125000
 Tl-the contact owns a 2011 nissan altima. the contact stated that when he attempted to start the vehicle, the start button failed. the start button was very loose and had to be continually pressed for two to fifteen minutes to get the vehicle to start. the vehicle was taken to the dealer for a diagnosis; however they were unable to replicate the failure. the failure continued to get progressively worse. the failure occurred again and the vehicle had to be towed to the dealer; however once again the failure could not be replicated. the dealer stated that they would replace the push button assembly. the failure and current mileages were 5,000. sm.
01/01/20125000
 Tl- the contact owns a 2011 nissan altima. the contact stated that when he attempted to start the vehicle the start button failed. the start button was very loose and had to be continually pressed from 2 to 15 minutes to get the vehicle to start. the vehicle was taken to the dealer for diagnosis however they were unable to replicate the failure. the failure continued to get progressively worse. the failure occurred again and the vehicle had to be towed to the dealer however once again the failure could not be replicated. the dealer stated they would replace the push button assembly. the failure and current mileages were 5,000. dt
ENGINE AND ENGINE COOLING
12/01/2011105/02/2011
 2011 nissan altima. consumer states problem with starting vehicle *tgw the consumer stated he was unable to unlock any of the doors, a message indicated the door was open, but it was tightly closed. the consumer had the vehicle towed. the tow truck driver noticed the fan was running. a diagnosis at the dealer revealed a computer glitch.
05/09/201119000
 Tl-the contact owns a 2011 nissan altima. the contact stated the vehicle engine would not start. the vehicle was taken to the dealer who advised that the software needed an update. the vehicle was taken to the dealer for the failure at least three times. the contact stated that the vehicle was in the dealer's possession where he was awaiting further repairs. the failure mileage was 19,000. kmj
05/09/201119000
 Tl-the contact owns a 2011 nissan altima. the contact stated the vehicle engine would not start. the vehicle was taken to the dealer who stated they needed to update the software. the vehicle was taken to the dealer for this failure at least three times. the vehicle was now been repaired at the dealer. the failure mileage was 19,000. mw