Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | ||||||||||||||||
| 08V521000 | NISSAN NORTH AMERICA, INC. | from 03/12/2007 to 05/27/2008 | V (Vehicle) | 204361 | 11/04/2008 | MFR | NISSAN NORTH AMERICA, INC. | 10/07/2008 | 10/07/2008 | |||||||
| Defect Summary | Nissan is recalling 204,361 my 2007-2008 altima, altima hybrid, 350z, 350z roadster, my 2008 altima coupe, rogue, my 2009 murano, and infiniti my 2007-2008 g35 sedan, my 2008 g37 coupe and ex35 passenger vehicles equipped with continental automotive systems' occupant classification system (ocs) control units. a varistor in the ocs control unit located in the passenger seat cushion may have been manufactured out of specification. under certain conditions, this could cause an interruption of signal between the ocs and the air bag control unit (acu). | |||||||||||||||
| Consequence Summary | This could result in the passenger air bag being suppressed which could fail to provide adequate protection in the event of a crash. | |||||||||||||||
| Corrective Summary | Dealers will test the signal between the ocs and acu systems using a special tool to check that it is functioning as designed. if necessary, the seat cushion (containing ocs hardware) will be replaced with a new one manufactured to specification. the recall began on november 4, 2008. owners may contact nissan at 1-800-647-7261 or infiniti at 1-800-662-6200. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| NTB-09-030 | 04/06/2009 | 10030165 | Nissan: the 12 volt battery is an important part of the vehicle electrical system and is required to stay connected when the engine is running. to prevent damage to vehicle electronic components follow the instructions/cautions. no mod | 08/12/2009 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| NTB-09-030 | 04/06/2009 | 10030165 | Nissan: the 12 volt battery is an important part of the vehicle electrical system and is required to stay connected when the engine is running. to prevent damage to vehicle electronic components follow the instructions/cautions. no mod | 08/12/2009 | |
| NTB08-044 | 06/09/2008 | 10024942 | 2007-2008 altima hybrid 12v battery for service. *nj | 06/10/2008 | |
| ELECTRICAL SYSTEM - BATTERY - CABLES | |||||
| NTB-09-030 | 04/06/2009 | 10030165 | Nissan: the 12 volt battery is an important part of the vehicle electrical system and is required to stay connected when the engine is running. to prevent damage to vehicle electronic components follow the instructions/cautions. no mod | 08/12/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 11/13/2012 | 100520 | ||
| My hybrid warning light came on and the car started to lose power on the highway. the dealer told me that the hybrid water pump had failed. nissan did not have their own hybrid technology in 2007 so the hybrid system is from toyota. toyota has recalled the hybrid water pumps for that model year because of failures. when i told the dealer nissan of bourne in massachusetts about the issue and faxed him the information on the recall i asked him to contact nissan about the issue. he stated there where no currents recalls on the part and refused to inform nissan. i asked twice if he read the information i faxed he said they received it and he had not, he told me to call 1-800-nissan1. when i picked up the car i asked for the parts and was told that because i did not ask for the part in advance that they were thrown away. i called on nissan corp on november 15 and was told i would receive a call back by the end of business on november 16. i called two more times as of 1:25 pm 11/20/2012 no one has called me back. i believe that this may represent a significant safety issue in regards to the nissan altima hybrids since no one from nissan called me back i feel i have to filed this complaint. | |||
| 02/21/2010 | 30000 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) dear sir/ms., i would like to inform you that my car (2007 nissan altima hybrid) accelerated suddenly and abruptly (first forward and then backwards), full throttle, on february 21, 2010, when i was trying to park it in the garage. the brakes failed and the air bags did not deploy during this incident. as a result, there was a major damage to the car, our home and personal property. the costs for repair of our home and car, and replacement of personal property are enormous (>$30k). i believe that this incident was caused by defective electronics/computer/ electrical systems installed in the car. nissan has inspected the car, but has not taken any responsibility or accountability. i do not consider this vehicle safe, and accordingly, i do not intend to get it repaired. at the same time, i do not have another vehicle for use, and as a result i am immobile and going through great difficulties. nissan has refused to cooperate and resolve this matter. i would like nissan to take responsibility/accountability, pay for the damages to my home and personal property, take this car back, pay for an alternate vehicle, and waive all future payments to nissan motor acceptance corporation (nmac), or refund all monies paid so far to nmac by me. i would appreciate if you could investigate this matter and resolve it to my satisfaction. thank you for your help and support. [xxx] *tr | |||
| ELECTRICAL SYSTEM - SOFTWARE | |||
| 06/02/2008 | 12500 | 1 | |
| On 6/2/2008, i reported to the nissan dealer that the passenger side airbag alert light was illuminated on several intermittent occasions when an adult was fully seated in the front passenger seat. the dealer checked the vehicle and reported: inspected everything working as designed. on 10/2/2008, nhtsa campaign id number: 08v521000 reported a recall for the same problem. i returned to the dealer on 12/4/2008 and the dealer performed nissan's test for the problem under the recall. the dealer reported that no problem was found. on the next day and twice more in the following several days, the passenger side airbag alert light was again illuminated when an adult was fully seated in the front passenger seat. i returned to the dealer on 1/7/2009 and the dealer again checked the vehicle according to nissan's procedures and stated that no problem was found. it seems clear that nissan's procedure employed in compliance with the recall is not fully reliable in diagnosing the condition that causes the air bag failure. this leaves front seat passengers in potential danger. *tr | |||