Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE
NTB-10-13911/23/201010039845Ready08/11/2011
NTB-10-13911/23/201010039845Nissan: the engine will not crank when pressing the push-button ignition switch and applying the brake pedal. *rm08/11/2011
NTB-10-05604/20/201010033711Nissan: vehicle has more than 15000 miles on the odometer, and dtc p0300, p0301, p0302, p0303, and/or p0304 is stored. this incident may also include engine running rough and/or vehicle vibration on deceleration. *pe09/13/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE
11/13/2012100520
 My hybrid warning light came on and the car started to lose power on the highway. the dealer told me that the hybrid water pump had failed. nissan did not have their own hybrid technology in 2007 so the hybrid system is from toyota. toyota has recalled the hybrid water pumps for that model year because of failures. when i told the dealer nissan of bourne in massachusetts about the issue and faxed him the information on the recall i asked him to contact nissan about the issue. he stated there where no currents recalls on the part and refused to inform nissan. i asked twice if he read the information i faxed he said they received it and he had not, he told me to call 1-800-nissan1. when i picked up the car i asked for the parts and was told that because i did not ask for the part in advance that they were thrown away. i called on nissan corp on november 15 and was told i would receive a call back by the end of business on november 16. i called two more times as of 1:25 pm 11/20/2012 no one has called me back. i believe that this may represent a significant safety issue in regards to the nissan altima hybrids since no one from nissan called me back i feel i have to filed this complaint.
ENGINE AND ENGINE COOLING
03/01/201056600
 In march 2010 while in florida the engine in my 2007 hybird altima developed a knock or rap when cold. i took the vehicle to the nissan dealership in venice, fl and after keeping it overnight the dealer stated that the vehicle indeed has a problem that sounded like valves, but the dealership refused to work on hybrid vehicles. i contacted the selling dealer in maine and through the nissan rep for ne found a dealer in ft myers florida who would look at the vehicle. after having the vehicle overnight the service manager said that they had examined the vehicle and talked with nissan and believed the noise was a buildup of carbon on the exaust valves. nissan was aware of this problem and was comming up with a soluation and we should continue to drive the vehicle. when we returned to maine in may the dealership in bangor maine said they could find no problem other than normal noise in the engine. they could find no nissan record of simmular problems. after contacting nissan i was told to wait for the florida nissan factory rep to contact me.
04/24/201045000
 2007 nissan altima hybrid- while driving at highway speeds (approx. 65 mph) the car shuddered and vibrated. the shuddering affected my ability to control the vehicle. i pulled over and had the vehicle towed to a nissan dealership. the problem was diagnosed as carbon buildup in the engine. part of the engine (including the entire cylinder head) needed to be replaced. apparently nissan is aware of this problem- since they gave the dealership instructions on how to replace the damaged engine parts- but has no permanent solution to the problem. the dealership expects the carbon buildup to reoccur in the future causing shuddering/vibrating while driving and possibly requiring the engine parts to be replaced again. the vehicle is currently 3 years old and has less than 45000 miles on it.