Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
12/06/201210700
 Tl* the contact owns a 2008 nissan altima hybrid. the contact stated that the brakes failed when applied, causing the contact to crash into a wall and another vehicle. the police were not contacted and there were no injuries. the vehicle was taken to the dealer where they advised her that the floor mat could have caused the failure. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was approximately 10,700. the current mileage was approximately 10,800. the vin was unavailable.
12/06/201210700
 Tl-the contact owns a 2008 nissan altima hybrid. the contact stated that the brakes failed when applied, causing the contact to crash into a wall and another vehicle. the police were not contacted and there were no injuries. the vehicle was taken to the dealer where they advised her that the floor mat could have caused the failure. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was approximately 10,700. the current mileage was approximately 10,800. the vin was unavailable. kmj
12/06/201210700
 Tl-the contact owns a 2008 nissan altima hybrid. the contact stated that while driving at low speeds and depressing the brakes, they failed and she crashed into a wall and another vehicle. the police were not contacted and there were no injuries. the vehicle was taken to a dealer. after diagnosis they advised her that the carpet may have been in the way, which caused the failure. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was approximately 10,700. the current mileage was approximately 10,800. the vin was unavailable. tb
SERVICE BRAKES, ELECTRIC
11/22/2009135001
 2008 nissan altima hybrid sedan : while driving the warning indicator for abs illuminated. while slowing vehicle to leave roadway a loud metallic impact noise was heard, followed by vibration. upon pulling off of roadway onto soft shoulder the vehicle slid and was barely controllable. was advised by service department at dealership that right front anti-lock brake sensor was damaged by possible rock/debris impact. wire leading to sensor was sheared. had dealership return old part. wire to harness would indicated sheared by impact since ends are frayed. dealer was unable to replicate the loud metal to metal noise coming from rt front. not a warranty item since part damaged from road debris. it is my concern that this wire harness is a critical safety component and appears to be unprotected from typical driving, such as rocks and other road debris. upon failure of the abs, the vehicle is hard to control while braking, especially if this failure occurs on wet or otherwise slippery surfaces. the wire leads to each wheel abs sensor should be insulated and sheathed, and located in a less vulnerable area within the strut/wheelhouse area. *tr
SERVICE BRAKES, HYDRAULIC
09/17/20098000
 Tl*the contact owns a 2008 nissan altima hybrid. while the contact was driving approximately 40 mph, the brake pedal was depressed and continued to accelerate. immediately, the brakes were engaged with excessive force and the pedal traveled to the floor. there was no power response which resulted in a crash. the vehicle began to smoke. the fire department and police were not called to the scene. there were no injuries. the vehicle was taken to an auto body shop for damages sustained in the crash. the authorized dealer inspected the vehicle and was unable to locate the problem. the manufacturer was notified of the failure and stated that a specialist would inspect the vehicle. the contact was waiting on a response from the manufacturer. the failure mileage was 8,000. the current mileage was 12,000.