Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES
10V072000NISSAN NORTH AMERICA, INC.from 02/07/2007 to 12/14/2009V (Vehicle)17938303/22/2010MFRNISSAN NORTH AMERICA, INC.03/02/201003/02/2010
Defect SummaryNissan is recalling certain model year 2008-2010 titan, armada, and infiniti qx56, and model year 2008-2009 nissan quest vehicles. the brake pedal pivot pin end was not spin-formed to specification during the manufacturing process of the brake pedal assembly. the pivot pin could slide and cause the brake pedal to partially disengage from the brake pedal bracket.
Consequence SummaryThe driver will experience unusual and noticeable looseness in the pedal and a reduction in braking force increasing the risk of a crash.
Corrective SummaryDealers will inspect to see if the pivot pin had been formed properly and will replace the brake pedal assembly if necessary free of charge. the safety recall began on march 22, 2010. owners may contact nissan at 1-800-647-7261.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SERVICE BRAKES, AIR - ANTILOCK - WHEEL SPEED SENSOR
NTB-10-102-A09/25/201210046601Nissan: bulletin regarding diagnosis of abs/vdc wheel speed sensor. model 2007-2013 nissan. *pe10/17/2012
SERVICE BRAKES, HYDRAULIC - ANTILOCK - WHEEL SPEED SENSOR
NTB-10-102-A09/25/201210046601Nissan: bulletin regarding diagnosis of abs/vdc wheel speed sensor. model 2007-2013 nissan. *pe10/17/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
08/22/2012880001
 8/22/12 while driving in daytime normal conditions was stopped at a red-light, turned right onto a very busy 4 lane divided road, brake light on dash came on and brakes made a grinding/spring popping kind of sound and grabbed or stopped jerkily when i pushed on the brake pedal again to slow to a stop at the next red-light. took extra distance to stop due to decreased brake power/strength, luckily i was the first car in line at the red-light. turned off the road and into a parking lot with brakes continuing as noted above, sat in parking lot until my father in law arrived. i turned engine off to take my car key off my keyring so my f-i-l could drive my car home or to the shop, the brake light was off then and the brakes worked normally. had vehicle checked with code-reader which didn't read any errors, husband changed brake pads and ensured fluids were at appropriate levels, brakes continued to function normally. 9/10/12 driving in normal daytime conditions, stopped at red-light on extremely busy 6 lane road, turned left onto another street, experienced same problem described above, videoed issue with iphone as drove around empty parking lot. parked and turned engine off, husband came and drove car to dealership, brakes functioned normally. online research revealed hundreds of owners with this complaint, some with complete brake failure, is said to be abs system engaging for no reason d/t brake booster problem. dealership charged my husband $100 to diagnose problem, determined to be brake booster issue, stated nissan not responsible for cost of repair which could be $500-$1000. nissan notified of issue by my husband, rec'd case #, waiting on response from nissan as to what they are going to do. very dangerous situation, could've easily resulted in severe accident and catastrophic injuries to myself, my child, and my husband. *tr
08/22/201288000
 8/22/12 while driving in daytime normal conditions was stopped at a red-light, turned right onto a very busy 4 lane divided road, brake light on dash came on and brakes made a grinding/spring popping kind of sound and grabbed or stopped jerkily when i pushed on the brake pedal again to slow to a stop at the next red-light. took extra distance to stop due to decreased brake power/strength, luckily i was the first car in line at the red-light. turned off the road and into a parking lot with brakes continuing as noted above, sat in parking lot until my father in law arrived. i turned engine off to take my car key off my keyring so my f-i-l could drive my car home or to the shop, the brake light was off then and the brakes worked normally. had vehicle checked with code-reader which didn't read any errors, husband changed brake pads and ensured fluids were at appropriate levels, brakes continued to function normally. 9/10/12 driving in normal daytime conditions, stopped at red-light on extremely busy 6 lane road, turned left onto another street, experienced same problem described above, videoed issue with iphone as drove around empty parking lot. parked and turned engine off, husband came and drove car to dealership, brakes functioned normally. online research revealed hundreds of owners with this complaint, some with complete brake failure, is said to be abs system engaging for no reason d/t brake booster problem. dealership charged my husband $100 to diagnose problem, determined to be brake booster issue, stated nissan not responsible for cost of repair which could be $500-$1000. nissan notified of issue by my husband, rec'd case #, waiting on response from nissan as to what they are going to do. very dangerous situation, could've easily resulted in severe accident and catastrophic injuries to myself, my child, and my husband.
05/01/201156000
 Tl-the contact owns a 2008 nissan armada. the contact stated that the abs system failed. the vehicle was taken to the dealer numerous times for the failure. the dealer replaced the brake sensor and the brake actuator however, the failure was not corrected. the brake warning light illuminated whenever the brakes were depressed. the vehicle was taken to the dealer where a diagnostic was performed and located the failure at the brake booster. the vehicle was not further repaired. the vin was not available. the manufacturer was made aware of the failure. the failure mileage was 56,000 and the current mileage was 76,000. kmj
05/01/201156000
 Tl-the contact owns a 2008 nissan armada. the contact stated that the vehicle abs system failed. the vehicle was taken to the dealer numerous times for the abs failure. the dealer replaced the brake sensor, and the brake actuator was replaced, however the failure was not corrected the brake light illuminated when the brake was depressed. the vehicle was taken to the dealer a diagnostic was performed which located the failure at the brake booster. the vehicle was not repaired. the vin was not available. the manufacturer was made aware of the failure. the failure mileage was 56,000 and the current mileage was 76,000. li
08/02/2012530001
 I was driving my 2008 armada and when i went to stop at a red light and i lost brake power. there was a horrible grinding sound and the dashboard brake light lit up. after coasting into a parking lot i shut my car off. my husband came and checked the car and drove around the parking lot and everything seemed fine. the warning lights went out and the brakes worked again. we still have a warranty and the dealer can't seem to find a problem. uh...when me and my kids are in the car and we lose brake power...that's kind of a huge problem. this has been occurring in armada's since 2004. please someone fix this because i no longer feel safe in my car and the it the entire reason i bought the armada. *tr
08/02/201253000
 I was driving my 2008 armada and when i went to stop at a red light and i lost brake power. there was a horrible grinding sound and the dashboard brake light lit up. after coasting into a parking lot i shut my car off. my husband came and checked the car and drove around the parking lot and everything seemed fine. the warning lights went out and the brakes worked again. we still have a warranty and the dealer can't seem to find a problem. uh...when me and my kids are in the car and we lose brake power...that's kind of a huge problem. this has been occurring in armada's since 2004. please someone fix this because i no longer feel safe in my car and the it the entire reason i bought the armada.
SERVICE BRAKES, ELECTRIC
06/11/201029000
 When coming off the interstate at rates of speed varying from 20 mph - 45 mph the abs and vdc lights come on and you hear a crunching and grinding noise in the front end of the car. the brakes seems to shudder and you feel it difficult to brake. this has always been on dry roads. nissan has been working on my vehicle for more than 6 months and still no resolution.
SERVICE BRAKES, HYDRAULIC
11/01/201171000
 The brake light comes on when brakes are used, there is a decreased breaking power. the brakes make a crunching, springy noise with the pedal being extremily soft until it gets closer to the floor and begins to give braking power. when ignition os turned off, the problem resolves at least temporarily. when the engine has turned off, i have had the problem reoccur as soon as 5 minutes and as long as 3 months.
04/22/201250000
 Tl-the contact owns a 2008 nissan armada. the contact stated that while driving 60 mph, she applied the brakes and heard a grinding noise. the brakes did not stop the vehicle, but the contact was able to successfully coast to a stop. the vehicle was safely driven to an authorized dealer and was in the process of having the failure diagnosed. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 50,000. the vin was unavailable. sm.
11/24/2011
 I own a 2008 nissan armada. i am having a issue with the brake booster. the brakes lock and there is a screaching noise. i took the vechile to the nissan store and they said this was the problem. it cost $120.00 for them to tell me it would take $900 to fix it. i know there is a recall on the 2008 nissan armada but when i called nissan they told me my vin number was not included in the recall. this a major safety issue for my family. we were driving down the interstate. this has happen twice prior. once during thanksgiving holidays 2011 and another time in january. if i kill the car and re-start it, it seems to be ok. those two times weren't major but this last time we were traveling down the interstate. when i talk to the nissan rep, she told me my vin number was not included in the recall and the case was closed. i am furious with nissan and their lack of concern for our safety. this is the third nissan i have owned and it will be the last. i had heard that their customer service was terrible and now i understand why. there is a lawsuit in the works for this reason which i am about to join if something isn't done. i just want my break booster fixed and for nissan to take the responsiblity that it is a manufacure defect and they are responsible. that is all i am asking. i want my armarda to be part of the recall. please, please help me if you can.
03/30/2010179834
 2008 nissan armada. consumer writes in regards to brake problem *tgw the consumer stated the suv failed to stop properly. within five minutes of leaving the dealership, after an oil change service and a warranty related brake inspection, the vehicle began to shake and vibrate excessively when the brake pedal was depressed and it was very difficult to stop. the brakes grabbed and grind and there was a very loud continual noise as the brakes were applied. the noise was coming from the brakes. the consumer immediately exited off the highway and pulled over to the shoulder. the consumer phoned the dealership and was told to return the vehicle. the service technician drove the vehicle, but was unable to detect a problem. the consumer was informed to make another appointment if he experienced the problem again, and abs software would be reprogrammed. the second time the incident happened, the brakes started to grab and grind when the brake pedal was applied to slow the vehicle down. the brake light illuminated and the consumer pulled over and turned the ignition off. he waited a couple of minutes before restarting the vehicle. the brake light went off and the brakes returned to proper working condition. another appointment was made where the dealer reprogrammed the ecm. the consumer experienced the failure for the fourth time and was informed the vehicle may need a brake booster and front rotors, because they were starting to warp. *jb
11/02/201147000
 Brake light came on at 35mph, seems abs engaged. grinding, shuttering, decreased brake power. turned vehicle off/on and brakes were good. happened again while vehicle was stopped and again at 50 mph. brake booster bad.
03/30/2010179834
 2008 nissan armada. consumer writes in regards to brake problem *tgw the consumer stated the suv failed to stop properly. within five minutes of leaving the dealership, after an oil change service and a warranty related brake inspection, the vehicle began to shake and vibrate excessively when the brake pedal was depressed and it was very difficult to stop. the brakes grabbed and grind and there was a very loud continual noise as the brakes were applied. the noise was coming from the brakes. the consumer immediately exited off the highway and pulled over to the shoulder. the consumer phoned the dealership and was told to return the vehicle. the service technician drove the vehicle, but was unable to detect a problem. the consumer was informed to make another appointment if he experienced the problem again, and abs software would be reprogrammed. the second time the incident happened, the brakes started to grab and grind when the brake pedal was applied to slow the vehicle down. the brake light illuminated and the consumer pulled over and turned the ignition off. he waited a couple of minutes before restarting the vehicle. the brake light went off and the brakes returned to proper working condition. another appointment was made where the dealer reprogrammed the ecm. the consumer experienced the failure for the fourth time and was informed the vehicle may need a brake booster and front rotors, because they were starting to warp. *jb
11/02/201147000
 Brake light came on at 35mph, seems abs engaged. grinding, shuttering, decreased brake power. turned vehicle off/on and brakes were good. happened again while vehicle was stopped and again at 50 mph. brake booster bad.
06/25/201040000
 Tl-the contact owns a 2008 nissan armada. the contact stated that while driving approximately 15 mph, the brake light illuminated on the instrument panel and a grinding noise was heard coming from the brakes. the brake pedal was then depressed as the contact attempted to make a left turn, but the vehicle would not stop and the pedal depressed to the floor. the contact applied the emergency brake in order to stop the vehicle. after turning the engine off and restarting, the brakes functioned as normal. the failure occurred on two different occasions. the vehicle was taken to an authorized dealer for diagnostics, where the technician stated that the anti-lock brake sensor needed to be replaced. the vehicle was repaired. the approximate failure mileage was 40,000. sm.
06/25/201040000
 Tl- the contact owns a 2008 nissan armada. while driving at approximately 15 mph the brake light illuminated on the instrument panel and there was a grinding noise coming from the brakes. while depressing the brake pedal the contact attempted to make a left turn but the vehicle would not stop and the brake pedal fell to the floor board. the contact applied the emergency brake in order to stop the vehicle. after turning the engine off and restarting the vehicle the brakes responded. the failure occurred two different times. the vehicle was taken to the dealer for diagnostics. the technician stated the abs sensor needed to be replaced. the vehicle was repaired. the approximate failure mileage was 40,000. ds
05/19/201050000
 Tl* the contact owns a 2008 nissan armada. while traveling at speeds of 15 mph, the brakes did not engage while applying the brake pedal. the vehicle was not diagnosed and there were no prior warnings. the current and failure mileages were 50,000.
12/27/2009230002
 1. the events leading up to the failure: - i was on a highway overpass bridge, braking as i approached the red stoplight & preparing to enter the highway on-ramp. as i was braking, i felt a lost of brake control, slipping momentarily for 1 second. at first i brushed off the sensation as due to bridge vibration, possibly due to minor earthquake or vehicles/trucks passing through the bridge. - about 3 weeks after the 1st event, i was approaching an intersection and the traffic light was red and applying light & constant pressure, i lost control of the brake again for like 1s before regaining control. my car was within inches of hitting the car in front of me. - about 3 days after the 2nd event, i was approaching a red intersection, but this time my car is ahead of everyone. as i was applying the brake, i again lost control of the brake for about a second before regaining control. my car ended up in the middle of the intersection & other angry drivers ended up honking at me. 2.the failure, how often it occurs, its consequences: a momentary sensation of losing brake control, as if i am driving & slipping on ice. all 3 events happened under 30-40 mph, with light but constant braking applied. it is like there is something triggering/not triggering the abs. the road condition in all 3 events is paved smoothly, dry, not raining. it happened about 3 obvious times in the past 2 months. as a result, i have to give myself more distance when braking at low speed. in all 3 events, there were 2 other adults in the car as witness. i still feel it other times, but i gave myself more distance to anticipate the sensation. 3.what was done to correct the failure. after event 2 & 3, i brought the car to the dealership for inspection but they said they couldn't find anything wrong, nothing was replaced and asked me to bring it back next time it happened. i told them that next time someone might get killed or i might be dead and not coming back. 2008 nissan armada se 4x4. *tr