Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| NTB-09-030 | 04/06/2009 | 10030165 | Nissan: the 12 volt battery is an important part of the vehicle electrical system and is required to stay connected when the engine is running. to prevent damage to vehicle electronic components follow the instructions/cautions. no mod | 08/12/2009 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| NTB-09-030 | 04/06/2009 | 10030165 | Nissan: the 12 volt battery is an important part of the vehicle electrical system and is required to stay connected when the engine is running. to prevent damage to vehicle electronic components follow the instructions/cautions. no mod | 08/12/2009 | |
| ELECTRICAL SYSTEM - BATTERY - CABLES | |||||
| NTB-09-030 | 04/06/2009 | 10030165 | Nissan: the 12 volt battery is an important part of the vehicle electrical system and is required to stay connected when the engine is running. to prevent damage to vehicle electronic components follow the instructions/cautions. no mod | 08/12/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 12/01/2004 | 25 | 11/02/2004 | |
| My nissan quest has had a number of problems since i have purchased in november 2004. -airbag and seat issue (corrected after several attempts to fix) however, airbag light on passenger side stills remains off occasionally when it should be on. i weigh 122 pounds. -passenger side door. sticks and difficulty opening. in the shop several times for this issue. last time in march 06 to be brought back again because it still does not open properly -gas tank: doesn't register gas after purchase. van is off at station but when i turn it on the digital reading says empty or wherever it was before i went to gas station.-gas tank replaced but still does it-back to shop again -radio- replaced but still hear static-back to shop for additional troubleshooting and part -digital readings on tire pressure(although now fixed) continually read flat tire. in shop a several times before it finally worked. *jb | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 09/24/2005 | 13800 | 1 | 06/26/2004 |
| I was driving my 2004 nissan murano and was stopped at a stop light when the car just stopped running and would not start. thankfully i was at an intersection where there was a garage with a tow truck. i called the dealer where i purchased my car and he told me to get the car jumped and drive it to the dealership. the tow truck driver was a mechanic and he told me it was the alternator. the dealer implied the mechanic didn't know what he was talking about but told me to have the car towed there and they would look at it on monday when there was someone in service. at that time he asked me if i had received a letter about a recall. i told him i had not. we towed my car to the dealer. i found out this morning it was my alternator. i went on to the nissan web site and found out there is in fact a recall on my car related to the alternator which stated the engine will go into a fail safe condition which will limit speed. very shortly after this, the engine will stop running. this could result in a crash. i never received a letter and had no idea there was a recall on my vehicle. i had just come off a major expressway outside chicago, not 5 minutes earlier, and had been driving at high speed with my son in the car. imagine how i felt imagine what knowing nissan knew about this problem and had not contacted me. what if this had happened 5 minutes earlier. my son and i would be dead! i called nissan and asked why i hadn't received a letter and i was told all of the letters hadn't gone out yet. i find this appalling. how many other people are at risk here. does any one monitor that people are informed of a recall? *nm | |||
| 10/24/2004 | 37800 | 1 | 10/13/2004 |
| 2003 murano alternator failed on i40 in eastern north carolina, made it safely to the side of the road. dealer said they have replaced many alternators on the muranos even though first model year is 2003. they seem to think its a cooling/electrical problem that causes the failures. *jb | |||
| 11/08/2004 | 13500 | 1 | 11/15/2003 |
| Failure of alternator on 2004 nissan murano 11 mo's, 13,500 miles. dealer was aware of multiple failures, why isn't there a recall? with what certainty am i not getting another alternator with a high probability of failure? car was driven on battery to nissan staten island, where they diagnosed failed alternator and a cracked transfer case. when i visited the repair shop and requested the mechanic show me the crack in the transfer case, he and his manager claimed they made a mistake, and only a failed alternator was diagnosed. as a result my car sat in nissan for 3 consective days. this problem, alternator and mismanaged nissan service was reported to nissan national cust svc. | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 11/02/2004 | 11600 | 2 | 11/27/2003 |
| Battery and parking brake light illuminated. car running but no power. parked, turned off, then attemped restart which failed. towed to dealership for evaluation. dealer reported alternator failure. replaced.*ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 03/04/2006 | 500 | 03/18/2005 | |
| Bought an '04 quest with 23 miles on od in march '05. have experienced starting problems daily for past 1 year. always starts fine after it's been sitting with engine off for a while. problem is when i turn engine off & try to re-start 5 minutes later. cranks for a good minute before it finally starts. took to dealer 2 times to get fixed; they replaced something but that didn't fix problem. they basically said they didn't know what the problem is. *jb | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 05/12/2007 | 74000 | 5 | 11/22/2003 |
| Electrical wiring harness engine failure ,all power was lost. harness replaced , wires grounded over. *ak | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 03/20/2005 | 20000 | 5 | 04/25/2004 |
| When driving this vehicle ,and the right foot is on the accelerator you feel as though you are going to rip a wiring harnes with your foot ,it is also distracting and some what concerning as it takes you longer to move your foot to the brake pedal,also the suspension on this vehicle is not sturdy , the front strut assembly rattles as if the vehicle is 10 years old i have spoken to nissan and they say that such is normal i have spoken to other front end experts and they say the suspension on this vehicle should be replaced , i have also noticed that at cold starts the vehicle gives of a blue smoke which is not normal i am a very meticulous person and take care of my vehicle ,faithfull oil changes etc. i believe nissan should reevalute this 2004 and make changes to keep customers happy. *ak | |||