Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 01/15/2004 | 2000 | 7 | 12/12/2003 |
| I would be driving and all of a sudden, the truck would shake while applying the brakes. the first time i went in to have them check out the problem at nissan of elk grove i was chewed out on how bad of a driver i am. he got so loud he was considered yelling by other customers of nissan. he told me how i must have been power braking the truck to generate the kind of heat necessary to warp the rotors like that. the problem was that i bought the truck on december 12, 2003 and this was happening approximately on january 15, 2004. it happened about a month after i bought the truck. i bought a truck that cost me $42,000 i have no reason to run it into the ground right off the bat. i want this truck to last me as long as last truck over 300,000 miles. i even use full synthetic oil to help protect the engine. this truck has had three completely new brake systems in it and has had brakes and rotors resurfaced four times. this lead to the tires being worn out by 11,000 miles. it was funny when there was three nissan titans to be repaired for the same problem. they denied that there is a problem and told all of us we were very hard on our vehicles. the tires all had the same wear patterns also. i sent $800 dollars to get new tires after they thought they had the problem fixed and they only had to do one more brake job since and the tires are less than 50% worn and the truck has 31,118 miles on it currently. i am willing to do whatever it takes to get this problem resolved. *jb | |||
| 12/13/2005 | 1 | 04/15/2004 | |
| I received letter from nissan corp about recall about brake judder'. i went to the dealership for regular maintenance and to complete recall servicing but for three months the parts were unavailable. i continued to get my vehicle serviced at the nissan dealership. in addition to the judder recall my brake system was replaced at a later date but the parts for the recall were still unavailable. i had my tire rotated and balanced at regular service intervals. after three months, the brakes were squeaking again, when i took the vehicle in for regular servicing the technician said that i needed new tire after only 40,000 miles of regular travel. they found that the vehicle was in poor alignment, something that should have been noted from my many service visits to the dealership. i called the corporate office of nissan to check the information about the brake judder, to see if it could cause alignment problems that would lead to this kind of abnormal wear. there is no proof available from nissan that the alignment issue is related to the brake judder problem. i request a thorough investigation into what the effects of the brake judder issue would have on alignment of my vehicle. the fact that problem remained unfixed on my vehicle for several months because of unavailable parts is a problem that should be addressed without delay. *jb | |||
| 03/20/2005 | 20000 | 5 | 04/25/2004 |
| When driving this vehicle ,and the right foot is on the accelerator you feel as though you are going to rip a wiring harnes with your foot ,it is also distracting and some what concerning as it takes you longer to move your foot to the brake pedal,also the suspension on this vehicle is not sturdy , the front strut assembly rattles as if the vehicle is 10 years old i have spoken to nissan and they say that such is normal i have spoken to other front end experts and they say the suspension on this vehicle should be replaced , i have also noticed that at cold starts the vehicle gives of a blue smoke which is not normal i am a very meticulous person and take care of my vehicle ,faithfull oil changes etc. i believe nissan should reevalute this 2004 and make changes to keep customers happy. *ak | |||
| SUSPENSION - FRONT | |||
| 01/11/2005 | 2 | 11/04/2004 | |
| 1-still pending - steering, brakes, and shaky noise in new nissan armada. -taken to dealer, and they attempted to fix brakes - but the consequences are the same - same problems. 3 -parts repaired - but clunking sound still sounds when braking - and steering is off. *ak | |||
| 09/22/2004 | 600 | 08/26/2004 | |
| 2004 nissan maxima sl in shop six times since purchased brand new for steering wheel vibration.tires balanced numerous times, tsb on steering rack force done. vibration still there. this vehicle has continental tires. in shop for one week now waiting replacement of four tires. | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 10/04/2006 | 25000 | 6 | 09/03/2003 |
| I have a 2004 nissan quest which has given me problems since i bought the car. the numerous recalls and the constant changing of brakes. we have had to change the brakes more than six times. the back brakes are constantly going out. they have a burning smell and i have taken it to the dealership on several occasions with no assistance. since i could not get an answer as to why my brakes were getting hot. i then took the car to aaa for a motor vehicle diagnostic inspection. they stated that the motor vehicle had two cracked motor mounts, both of lower control arms were defective, which wore out two sets of tires,and i had other repairs that were necessary to make. aaa also stated that there was something going on with the brake calipers, which could be the reason that i was having to change my brakes every six months. i told the dealership where i purchased the vehicle and they did not try to remedy the situation. i also contacted nissan who have not responded to my request for them to replace the tires on my vehicle. i'm still trying to reach them. *nm | |||
| SUSPENSION - FRONT - SHOCK ABSORBER | |||
| 09/10/2005 | 5000 | 2 | 05/29/2004 |
| The front struts on my 2004 maxima have now been replaced for the second time. the car is only 16 months old with 6700 miles. this is a well known problem that any nissan service dept will acknowledge. *nm | |||
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | |||
| 09/01/2004 | 1300 | 08/18/2004 | |
| My suv was not even 30 days old when i had serious vibration when braking.have taken the suv in for service a min of 10times to fx the brakes alone. dealer tells me that they need to change rotors brake pad but even after they did that a month later i was back in the shop for the same thing. i heard a noise of metal on metal when going over bumps again go back to dealer i needed niew front shocks. back doos was catching had to take take it to the deal 4 times for them to finally fix problem. rt front passager seat control came out . it was at teh dealer again 3 times for them to fix the controlls. roof rattles | |||
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY - SHACKLE | |||
| 08/24/2006 | 31919 | 1 | 03/01/2005 |
| While driving to store, noticed a bang in rear of truck, did not think much of it since i haul my tools in bed of truck. until i got to the job site and realized that the passenger rear leaf spring was protruding through the bed of the truck. the shackle had stretched off its mounting bolt, and the driver side was about to. immediately i took the truck to the dealer and they stated that they would contact the manufacturer of vehicle and call me back. after several days and lost pay, the manufacturer said they would not honor the warranty because of the recently purchased air bags(2-3 weeks previous) i had added. i added because with my tool boxes loaded, my headlights would shine in other drivers eyes and truck would roll in corners. after several days of no pay i had to order a new set of rear shackles. upon my surprise you can see a difference in the new shackles and the originals with additional welds. they blame the air bags. i thank god i had them on. i had unloaded all tools/boxes from truck and had all weighed with me and my helper 920 lbs. with cap 1070 lbs for a truck whose payload is 1400 lbs. i also have photos/video of all items removed including the removal and installation of new parts. took new and old shackles to dealership service manager and he stated that he could see a difference. out of 7 areas to weld on the o4 and o5 time-stamped shackles only 3 are done. and on the o6 time-stamped shackle 6 of the 7 are done. i am currently driving vehicle with one o5 and one o6 shackle. waiting to here from some one that could help me with potentially fatal quality control issue. *nm | |||