Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TRAILER HITCHES | |||
| 08/20/2009 | 22750 | 1 | |
| I am submitting this to have written documentation about a safety issue with my 2006 nissan frontier crew cab 4x4 i purchased on 08/04/2009 from ken harvey's dublin nissan in dublin, ca. the truck is also a certified pre-owned nissan. i was towing my boat down i-880 on 8/20/2009 at 55mph when all of a sudden the ball that holds the tongue of the boat trailer to the tow hitch snapped causing the boat to come up on one wheel, swerve, and cause damage to the back of the truck. it was being towed at the speed limit under normal driving conditions. luckily this incident did not cause a major accident or major damage to my boat or truck. this statement is two fold. 1) i have gotten zero response from ken harvey's dublin nissan. i called within and hour of the incident to inquire as to what could be done. the truck is under a bumper to bumper warranty until 9/4/2009. the tow hitch and ball are both nissan products and installed by a dealership. the sales and service representatives have been unhelpful at best. they have failed to give me any answers or return any of my phone calls until 8/31/09 when after i left the truck at the dealership they told me they would do nothing to replace the broken part or repair the damage since i didn't go running up and down a freeway to find the part of the bolt that broke. i was told that since i didn't have the part that broke off i couldn't prove that it broke although i still have the top part of the ball since it was still in the tongue of the boat. i would like nissan to be aware of this safety issue - as the incident could have been tragic. *tr | |||