Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
05/07/2008390001
 Previous complaint 10226919. on thursday, may 8, i left my frontier at the quality dealership in temecula as directed by the company. according to the service manager, a company inspector viewed the windshield damage and denied responsibility for defective materials. they could not replace it and referred a glass company. this is an ultimate insult to consumers who are duped into paying thousands of dollars for inferior quality materials and workmanship in america. no wonder the turnover in sales and service at this dealership is excessive. in two years and many trips with minor vehicle problems, that have never been resolved we are still charged. i have not spoken to the same person twice. repeat customers are treated like suckers. *tr
01/08/2008350001
 My front windshield has a tiny ding in the uppermost corner passenger side that has developed a diagonal crack extending more than half way across toward the driver's side. my nephew has the same problem with his vehicle also. the company referred me to the dealership who of course, tells me that this is normal for 21st century safety glass that cannot localize pebble strikes which requires replacement of the windshield assembly. *tr
VISIBILITY/WIPER
11/17/201265000
 I took my vehicle in for wiper repair and the technician attached a computer to the vehicle and the computer told him the wipers were functioning properly. the technician said he could not duplicate the problem, the technician did not turn the wipers on to visually see the problem and depended on the computer for a resolution. the switch was replaced ($500.00) but the problem remained. a body control module (bcm <$700.00 part>) was orderd prior to 25 nov 2012 and to date 9 mar 2013 has not been received. i have driven for 4 months of rain/snow season without proper wiper functioning. this has been unsafe for myself as well as my passengers as well as others on the road. john @ nissan consumer affairs has no eta for the part, no answer as to why the part is not available and does not know what will be done to compensate for the delay.