Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
05/11/201141000
 The vehicle has steering issues that i have complained about to both the dealer and the corporate headquarters since i have owned it. both have essentially told me that i was imagining things. a call to their consumer complaints line came with the answer of i have to believe what my technicians tell me. recently i was contacted in a recall of the vehicle and had the 'supposedly' bad part replaced yesterday, but the vehicle is still in the same condition and still feels extremely unstable and unsafe on the road - particularly at highway speeds. i am afraid i am going to be killed and i cannot afford another vehicle at this time. a near miss just occured on 9a - at 65 miles per hour in which the vehicle was swept by wind which nearly sent me into the path of a semi truck (the man smoked his tires and blew his horn). the steering feels as though it is loose or rubbery and i have noticed that play in the steering wheel seems to be about 1-2 before the steering enguages. i am beginning to think the replacement part was no more than a legal cya since the steering is not fixed, and is indeed as bad as it ever was. i am begging for relief at this point, and i do not wish to die or be crippled over this company's cover-up of an engineering flaw that they are unwilling to correct. any assistance will be greatly appreciated.