Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 12/27/2012 | 40000 | 1 | |
| The passenger seat airbag deactivates when an adult is seated properly in the seat. it will work sometimes and not work others. there is no reasoning between the ability for the airbag to stay active or not. after researching this issue, it seems that there are numerous nissan models that this affects. *tr | |||
| 12/27/2012 | 40000 | ||
| The passenger seat airbag deactivates when an adult is seated properly in the seat. it will work sometimes and not work others. there is no reasoning between the ability for the airbag to stay active or not. after researching this issue, it seems that there are numerous nissan models that this affects. | |||
| 07/03/2011 | 52000 | ||
| Tilt steering wheel locked in the extreme up position when drivers door was opened at approx 2 years/52,000 miles. tilt steering wheel could not be lowered until disassembled by the dealer. driver visibility was seriously obstructed, especially for shorter drivers. potential air bag effectiveness was also seriously degraded. nissan identified the problem is with the steering column adjustment motors (tilt or telescope) in service bulletin ntb09094. however, nissan has not issued a recall and refused to reimburse this first-time nissan owner for this safety defect. there is no certainty of whether replacement nissan steering column adjustment motors do not have the same underlying design defect and will not fail shortly after installation. the telescope adjustment motor failed at approx 1 year/38,000 miles. total replacement cost for parts and labor for both adjustment motors was approximately $400+. i request nissan and nhtsa issue a recall for this serious safety defect. | |||
| 08/01/2009 | 7500 | ||
| 2009 nissan maxima passenger side air bag issues. everytime i sit in the passenger side seat the air bag light comes on saying that is not on. i weigh 145lbs and have never had this problem in any of our other cars. have taken it to the dealership, they replaced the seat once, it is still doing the same thing. if i can't sit in the passenger side of my car that i'm paying $500 a month to drive, then they need to take it back. | |||
| 11/16/2009 | 1451 | ||
| Passenger airbag light came on saying it would not work. wife of 140 pounds was sitting in seat. it was turned on all the time. she got in and out a few times, the light still came on. the next day it went off and has stayed off since. took car to nissan dealer they checked it,said they could not replicate the problem. they told me to bring car back if it occured again. | |||
| 09/26/2009 | |||
| We own a 2009 nissan maxima that was purchased new on september 25, 2009. when driving the vehicle with my wife in the passenger seat the air bag system turns of the airbag. my wife is 5'5 and 125lbs, well within normal adult size. upon discovering the problem we have taken the vehicle into the dealerships mechanic 4 times over the last 11 months with every time other than the initial visit lasting almost a week each time. the last time we took it in i called the dealership manager and was told that they had no record of our vehicle being in there shop ever. upon the completion of the final trip to the shop we discussed the issues at length with the service manager of the dealership and we replicated the issue in both the 2010 and 2011 model maxima's. we have since called nissan looking to have our car purchased back or have the problem repaired so that the airbag will work with her in the car. at that time we were told that nissan's airbag system was designed to take into account all factors and make a decission at that time. as of august 20th 2010 we have been told that there is nothing wrong with our car and that the airbag is functioning normally. let it be noted that there are several instances of this problem documented across the web. | |||
| 11/16/2009 | 1451 | ||
| Passenger airbag light came on saying it would not work. wife of 140 pounds was sitting in seat. it was turned on all the time. she got in and out a few times, the light still came on. the next day it went off and has stayed off since. took car to nissan dealer they checked it,said they could not replicate the problem. they told me to bring car back if it occured again. | |||
| 09/26/2009 | |||
| We own a 2009 nissan maxima that was purchased new on september 25, 2009. when driving the vehicle with my wife in the passenger seat the air bag system turns of the airbag. my wife is 5'5 and 125lbs, well within normal adult size. upon discovering the problem we have taken the vehicle into the dealerships mechanic 4 times over the last 11 months with every time other than the initial visit lasting almost a week each time. the last time we took it in i called the dealership manager and was told that they had no record of our vehicle being in there shop ever. upon the completion of the final trip to the shop we discussed the issues at length with the service manager of the dealership and we replicated the issue in both the 2010 and 2011 model maxima's. we have since called nissan looking to have our car purchased back or have the problem repaired so that the airbag will work with her in the car. at that time we were told that nissan's airbag system was designed to take into account all factors and make a decission at that time. as of august 20th 2010 we have been told that there is nothing wrong with our car and that the airbag is functioning normally. let it be noted that there are several instances of this problem documented across the web. | |||
| 11/16/2009 | 1451 | ||
| Passenger airbag light came on saying it would not work. wife of 140 pounds was sitting in seat. it was turned on all the time. she got in and out a few times, the light still came on. the next day it went off and has stayed off since. took car to nissan dealer they checked it,said they could not replicate the problem. they told me to bring car back if it occured again. | |||
| 09/26/2009 | |||
| We own a 2009 nissan maxima that was purchased new on september 25, 2009. when driving the vehicle with my wife in the passenger seat the air bag system turns of the airbag. my wife is 5'5 and 125lbs, well within normal adult size. upon discovering the problem we have taken the vehicle into the dealerships mechanic 4 times over the last 11 months with every time other than the initial visit lasting almost a week each time. the last time we took it in i called the dealership manager and was told that they had no record of our vehicle being in there shop ever. upon the completion of the final trip to the shop we discussed the issues at length with the service manager of the dealership and we replicated the issue in both the 2010 and 2011 model maxima's. we have since called nissan looking to have our car purchased back or have the problem repaired so that the airbag will work with her in the car. at that time we were told that nissan's airbag system was designed to take into account all factors and make a decission at that time. as of august 20th 2010 we have been told that there is nothing wrong with our car and that the airbag is functioning normally. let it be noted that there are several instances of this problem documented across the web. | |||
| 11/16/2009 | 1451 | ||
| Passenger airbag light came on saying it would not work. wife of 140 pounds was sitting in seat. it was turned on all the time. she got in and out a few times, the light still came on. the next day it went off and has stayed off since. took car to nissan dealer they checked it,said they could not replicate the problem. they told me to bring car back if it occured again. | |||
| 09/26/2009 | |||
| We own a 2009 nissan maxima that was purchased new on september 25, 2009. when driving the vehicle with my wife in the passenger seat the air bag system turns of the airbag. my wife is 5'5 and 125lbs, well within normal adult size. upon discovering the problem we have taken the vehicle into the dealerships mechanic 4 times over the last 11 months with every time other than the initial visit lasting almost a week each time. the last time we took it in i called the dealership manager and was told that they had no record of our vehicle being in there shop ever. upon the completion of the final trip to the shop we discussed the issues at length with the service manager of the dealership and we replicated the issue in both the 2010 and 2011 model maxima's. we have since called nissan looking to have our car purchased back or have the problem repaired so that the airbag will work with her in the car. at that time we were told that nissan's airbag system was designed to take into account all factors and make a decission at that time. as of august 20th 2010 we have been told that there is nothing wrong with our car and that the airbag is functioning normally. let it be noted that there are several instances of this problem documented across the web. | |||
| AIR BAGS - FRONTAL | |||
| 09/26/2009 | |||
| We own a 2009 nissan maxima that was purchased new on september 25, 2009. when driving the vehicle with my wife in the passenger seat the air bag system turns of the airbag. my wife is 5'5 and 125lbs, well within normal adult size. upon discovering the problem we have taken the vehicle into the dealerships mechanic 4 times over the last 11 months with every time other than the initial visit lasting almost a week each time. the last time we took it in i called the dealership manager and was told that they had no record of our vehicle being in there shop ever. upon the completion of the final trip to the shop we discussed the issues at length with the service manager of the dealership and we replicated the issue in both the 2010 and 2011 model maxima's. we have since called nissan looking to have our car purchased back or have the problem repaired so that the airbag will work with her in the car. at that time we were told that nissan's airbag system was designed to take into account all factors and make a decission at that time. as of august 20th 2010 we have been told that there is nothing wrong with our car and that the airbag is functioning normally. let it be noted that there are several instances of this problem documented across the web. | |||
| 12/23/2008 | 150 | 1 | 12/18/2008 |
| Tl*the contact owns a 2009 nissan maxima. immediately after purchasing the vehicle in december of 2008, the contact noticed that the air bag light would remain illuminated when the front passenger seat was occupied. in addition, the air bag sensor would not work whenever a passenger utilized the back rest. the dealer stated that the sensor was the cause of the failure. the manufacturer stated that the sensor was not designed to work with a back rest and they were not liable for the repairs. the current mileage was 750 and failure mileage was 150. updated 03/12/09. *lj updated 03/13/09. *jb | |||