Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
NTB12-3003/22/201210043774Nissan: altima, maxima; power steering hose service part change. the hose now comes without the pressure sensor. do not damage pressure sensor upon removal or installation. if only the pressure sensor needs to be replaced, do not replace an04/26/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
03/09/201340400
 The steering lock module stopped working. i was unable to start the car, the steering wheel and brakes were locked. the keyfob battery was fine, as was the car battery. i hear that this is a known issue with 2009 nissans. i just bought the car 7 weeks ago. had to have it towed to a dealer. they diagnosed the problem. have to wait 3 days for the part. toal cost - approx $900.
02/21/201350000
 I had just stopped by another office in minneapolis to pick up a piece of equipment. it was my last order of business of the evening. i was about 30 minutes from home. i went back out to my car and it would not start. i spent about 2.5 very stressful hours trying to get it started. i had my 17 year-old bring me my other fob, i replaced batteries in the fob, i looked up problems in the manual. i had to have my car towed back to the nissan dealer. to my dismay, they told me it was a common issue and it costed $850 to fix. since that day, i have been researching the internet to read about similar problems and it turns out they are everywhere! nissan maxima, altima, 370z...all 2009 to 2010 model years. nissan needs to recall and give me my money back!
02/24/201355000
 Tl* the contact owns a 2009 nissan maxima. the contact stated that after shutting her vehicle off the steering column would not move up or down. the contact then restarted the vehicle and the steering column dropped lower than normal. the vehicle was later taken to the dealer. after diagnosis, they advised her that the steering column fractured and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted. the failure and current mileages were approximately 55,000.
02/24/201355000
 Tl-the contact owns a 2009 nissan maxima. the contact stated that after shutting her vehicle off the steering column would not move up or down anymore. the contact then restarted the vehicle and the steering column dropped lower than normal. the vehicle was later taken to the dealer. after diagnosis they advised her that the steering column fractured and needed to be replaced. the vehicle wa snot repaired. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 55,000. tb
02/15/2013501771
 In my travel to work i arrived at the local gas station to fuel up. afterwards, i got back in and tried to start my car and it would not start. the key indicator was the only light that was showing on the dash and the work lock was showing on the push to start button. i end up having to call a roll back to tow my car to the nearest nissan dealership which is out of state and caused me $200. once i arrived, the nissan employee told me that it was the car lock steering that was preventing the car to start and that it was going to cost $866 to repair. i had to option but to pay because i need my car to go to work. i have researched this problem and discovered this has happened to several other people that own nissan maxima's and other nissan makes. this part should be recalled because it's frequently happened to others resulting in all being stranded. i had no indication that this was going to happen. it happened sudden. *tr
02/15/201350177
 In my travel to work i arrived at the local gas station to fuel up. afterwards, i got back in and tried to start my car and it would not start. the key indicator was the only light that was showing on the dash and the work lock was showing on the push to start button. i end up having to call a roll back to tow my car to the nearest nissan dealership which is out of state and caused me $200. once i arrived, the nissan employee told me that it was the car lock steering that was preventing the car to start and that it was going to cost $866 to repair. i had to option but to pay because i need my car to go to work. i have researched this problem and discovered this has happened to several other people that own nissan maxima's and other nissan makes. this part should be recalled because it's frequently happend to others resulting in all being stranded. i had no indication that this was going to happen. it happened sudden.
01/22/201384000
 Went into the store, came out and my car would not start. the key symbol kept showing up, steering column was in the locked position & the brakes were locked as well. had to get the car towed to local nissan dealership where they informed me after some diagnostic tests that the problem was the steering lock mechanism. this is a part recalled on the 2009 370z & gtr nissan models but not for the maxima or altima. this is a huge safety concern & luckily i was somewhere close to home otherwise my son & i would have been stranded in freezing cold weather. nissan took this part out of their 2010 models so it obviously is a faulty part. kind of shady that they have not recalled it yet, especially with this being a huge safety concern.
02/04/201350532
 Upon attempting to start the car, ignition would not change from lock to acc or on. intelligent key warning lamp was lit steady on dash. steering wheel column was not locked. all power and other functions worked (lights, door locks, etc). battery is fine. dealer found steering lock control module part 48700-9n00a faulty and replaced with steering lock control module part 48700-9n00b. similar part on nissan gtrs was recalled, part number 48700-jf00a or 48700-jf00b, being replaced by 48700-jf00c same part number is failing for nissan 370zs as well, same years and same part number 48700-jf00a or 48700-jf00b, yet they are not being recalled. this problem is also occurring in nissan maximas and nissan muranos in all models of nissan this part was removed in mid 2010 due to consistent failure. the part costs approximately $500 from nissan, is usually out of stock and back ordered, and costs another $400-$500 to be installed at a dealer. there should be a make-wide recall for all models for this part. failure of this part strands the driver with no warning of impending failure. how can aelectronic part mounted inside the passengers compartment fail so often at less than three and a half years of service?
01/22/201384000
 Went into the store, came out and my car would not start. the key symbol kept showing up, steering column was in the locked position & the brakes were locked as well. had to get the car towed to local nissan dealership where they informed me after some diagnostic tests that the problem was the steering lock mechanism. this is a part recalled on the 2009 370z & gtr nissan models but not for the maxima or altima. this is a huge safety concern & luckily i was somewhere close to home otherwise my son & i would have been stranded in freezing cold weather. nissan took this part out of their 2010 models so it obviously is a faulty part. kind of shady that they have not recalled it yet, especially with this being a huge safety concern.
02/04/201350532
 Upon attempting to start the car, ignition would not change from lock to acc or on. intelligent key warning lamp was lit steady on dash. steering wheel column was not locked. all power and other functions worked (lights, door locks, etc). battery is fine. dealer found steering lock control module part 48700-9n00a faulty and replaced with steering lock control module part 48700-9n00b. similar part on nissan gtrs was recalled, part number 48700-jf00a or 48700-jf00b, being replaced by 48700-jf00c same part number is failing for nissan 370zs as well, same years and same part number 48700-jf00a or 48700-jf00b, yet they are not being recalled. this problem is also occurring in nissan maximas and nissan muranos in all models of nissan this part was removed in mid 2010 due to consistent failure. the part costs approximately $500 from nissan, is usually out of stock and back ordered, and costs another $400-$500 to be installed at a dealer. there should be a make-wide recall for all models for this part. failure of this part strands the driver with no warning of impending failure. how can aelectronic part mounted inside the passengers compartment fail so often at less than three and a half years of service?
01/31/2013286001
 Car was turned off and parked in a parking lot for 3 min. while i went to the atm machine. when i returned to the car it would not start. warning light would come on, so i checked the owner's manual to look up the signal and it was the steering lock. had to call a tow truck to have car towed to dealers for repair. *tr
02/04/201350532
 Upon attempting to start the car, ignition would not change from lock to acc or on. intelligent key warning lamp was lit steady on dash. steering wheel column was not locked. all power and other functions worked (lights, door locks, etc). battery is fine. dealer found steering lock control module part 48700-9n00a faulty and replaced with steering lock control module part 48700-9n00b. similar part on nissan gtrs was recalled, part number 48700-jf00a or 48700-jf00b, being replaced by 48700-jf00c same part number is failing for nissan 370zs as well, same years and same part number 48700-jf00a or 48700-jf00b, yet they are not being recalled. this problem is also occurring in nissan maximas and nissan muranos in all models of nissan this part was removed in mid 2010 due to consistent failure. the part costs approximately $500 from nissan, is usually out of stock and back ordered, and costs another $400-$500 to be installed at a dealer. there should be a make-wide recall for all models for this part. failure of this part strands the driver with no warning of impending failure. how can aelectronic part mounted inside the passengers compartment fail so often at less than three and a half years of service?
01/31/2013286001
 Car was turned off and parked in a parking lot for 3 min. while i went to the atm machine. when i returned to the car it would not start. warning light would come on, so i checked the owner's manual to look up the signal and it was the steering lock. had to call a tow truck to have car towed to dealers for repair. *tr
02/07/2013710001
 Parked at grocery store. on return key not recognized by keyless push starter. after 2 hours of trying to start engine in minus 15 degree celsius, i called for a tow truck and waited for another hour. towed to nissan dealership. left on lot as it was after hours. next morning nissan technician advised steering lock module. $605.00 to replace. *tr
02/04/201350532
 Upon attempting to start the car, ignition would not change from lock to acc or on. intelligent key warning lamp was lit steady on dash. steering wheel column was not locked. all power and other functions worked (lights, door locks, etc). battery is fine. dealer found steering lock control module part 48700-9n00a faulty and replaced with steering lock control module part 48700-9n00b. similar part on nissan gtrs was recalled, part number 48700-jf00a or 48700-jf00b, being replaced by 48700-jf00c same part number is failing for nissan 370zs as well, same years and same part number 48700-jf00a or 48700-jf00b, yet they are not being recalled. this problem is also occurring in nissan maximas and nissan muranos in all models of nissan this part was removed in mid 2010 due to consistent failure. the part costs approximately $500 from nissan, is usually out of stock and back ordered, and costs another $400-$500 to be installed at a dealer. there should be a make-wide recall for all models for this part. failure of this part strands the driver with no warning of impending failure. how can aelectronic part mounted inside the passengers compartment fail so often at less than three and a half years of service?
01/31/201328600
 Car was turned off and parked in a parking lot for 3 min. while i went to the atm machine. when i returned to the car it would not start. warning light would come on, so i checked the owner's manual to look up the signal and it was the steering lock. had to call a tow truck to have car towed to dealers for repair.
02/07/201371000
 Parked at grocery store. on return key not recognized by keyless push starter. after 2 hours of trying to start engine in minus 15 degree celcius, i called for a tow truck and waited for another hour. towed to nissan dealership. left on lot as it was after hours. next morning nissan technican advised steering lock module. $605.00 to replace
01/31/201328600
 Car was turned off and parked in a parking lot for 3 min. while i went to the atm machine. when i returned to the car it would not start. warning light would come on, so i checked the owner's manual to look up the signal and it was the steering lock. had to call a tow truck to have car towed to dealers for repair.
02/07/201371000
 Parked at grocery store. on return key not recognized by keyless push starter. after 2 hours of trying to start engine in minus 15 degree celcius, i called for a tow truck and waited for another hour. towed to nissan dealership. left on lot as it was after hours. next morning nissan technican advised steering lock module. $605.00 to replace
01/18/2013590001
 Car is stranded because the steering wheel lock is faulty. looked it up and nissan has a faulty part that is in several cars and they are letting people get stranded and charging them $1200 dollars to fix the issue. should be a recall issue. *tr here is lots of background http://forums.maxima.org/7th-generation-maxima-2009/658823-steering-wheel-lock-issue.html
01/31/201328600
 Car was turned off and parked in a parking lot for 3 min. while i went to the atm machine. when i returned to the car it would not start. warning light would come on, so i checked the owner's manual to look up the signal and it was the steering lock. had to call a tow truck to have car towed to dealers for repair.
02/07/201371000
 Parked at grocery store. on return key not recognized by keyless push starter. after 2 hours of trying to start engine in minus 15 degree celcius, i called for a tow truck and waited for another hour. towed to nissan dealership. left on lot as it was after hours. next morning nissan technican advised steering lock module. $605.00 to replace
01/18/2013590001
 Car is stranded because the steering wheel lock is faulty. looked it up and nissan has a faulty part that is in several cars and they are letting people get stranded and charging them $1200 dollars to fix the issue. should be a recall issue. *tr here is lots of background http://forums.maxima.org/7th-generation-maxima-2009/658823-steering-wheel-lock-issue.html
01/18/201359000
 Car is stranded because the steering wheel lock is faulty. looked it up and nissan has a faulty part that is in several cars and they are letting people get stranded and charging them $1200 dollars to fix the issue. should be a recall issue. here is lots of background http://forums.maxima.org/7th-generation-maxima-2009/658823-steering-wheel-lock-issue.html
01/17/2013546711
 I was stranded in a parking lot with freeezing temperature. nissan had to replace the steering lock assembly to the tune of $800. it is a part that has been recalled on the gtr. it has been documented on the 370z. they have done nothing on the maxima or altima. owners of the 2009 are told to remove the fuse to take this part out of the equation and not get stranded. nissan has replaced this part on 2010 vehicles and newer. they should reimburse anyone who has to make this repair. it is a part that is not necessary in this vehicle. proven by nissan having their techncians remove the fuse in 2009 maximas, altimas, 370z and gtr. the faulty part has been proven to exist in the 2009 gtr, 370z and maximas. nissans changing of the part in 2010 and newer vehicles is a direct admssion of their guilt. *tr
01/18/201359000
 Car is stranded because the steering wheel lock is faulty. looked it up and nissan has a faulty part that is in several cars and they are letting people get stranded and charging them $1200 dollars to fix the issue. should be a recall issue. here is lots of background http://forums.maxima.org/7th-generation-maxima-2009/658823-steering-wheel-lock-issue.html
01/17/201354671
 I was stranded in a parking lot with freeezing temperature. nissan had to replace the steering lock assembly to the tune of $800. it is a part that has been recalled on the gtr. it has been documented on the 370z. they have done nothing on the maxima or altima. owners of the 2009 are told to remove the fuse to take this part out of the equation and not get stranded. nissan has replaced this part on 2010 vehicles and newer. they should reimburse anyone who has to make this repair. it is a part that is not necessary in this vehicle. proven by nissan having their techncians remove the fuse in 2009 maximas, altimas, 370z and gtr. the faulty part has been proven to exist in the 2009 gtr, 370z and maximas. nissans changing of the part in 2010 and newer vehicles is a direct admssion of their guilt.
12/23/201237600
 Tl-the contact owns a 2009 nissan maxima. the contact stated that the vehicle failed to start. the vehicle was towed to the dealer for a diagnostic test. the test results showed a faulty steering lock unit which caused the failure. the dealer replaced the steering lock unit. the failure mileage was 37,600. mah
12/23/201237600
 Tl-the contact owns a 2009 nissan maxima. the contact stated while attempting to start the vehicle the vehicle would not turn over. the contact towed the vehicle to the dealer for a diagnostic test. the test results shown a faulty steering lock unit which caused the vehicle not to start. the dealer order the steering lock unit but the part was on back order and the part did arrived at the dealer four weeks after the part was ordered. the dealer replaced the steering lock unit. the failure mileage was 37,600. jo
01/08/2013460001
 On the morning of 1/8/13 i drove my 2009 nissan maxima to my commuter parking lot, and realized that i didn't completely park in my space after turning the car off. i proceeded to start my car with the push stop/start but nothing happened. as soon as i realized my vehicle wouldn't start, i became very upset because i just purchased the vehicle last january and only had a powertrain warranty that was still active. i immediately contacted the service department of the nissan dealership i purchased the vehicle from and complained, while crying lemon law. the service technician attempted to help me start the vehicle while over the phone and after realizing what the issue may be, he explained that there is a common issue with the 2009 nissan maxima's that he believes the computer module in the steering column had gone bad. i asked if nissan had recalled that part since it was a common issue, his answer was no and informed me it's going to cost around $750 just to purchase the part, and with labor around $900-$1000 to repair. i said if this is a common issue with my model, then why didn't nissan recall that part. the service technician had no explanation other than mentioning, it hasn't happened to enough people yet which i feel is completely absurd! this is a huge safety issue as my vehicle wouldn't start without any indication, or warning beforehand. please help! *tr
01/08/201346000
 On the morning of 1/8/13 i drove my 2009 nissan maxima to my commuter parking lot, and realized that i didn't completely park in my space after turning the car off. i proceeded to start my car with the push stop/start but nothing happened. as soon as i realized my vehicle wouldn't start, i became very upset because i just purchased the vehicle last january and only had a powertrain warranty that was still active. i immediately contacted the service department of the nissan dealership i purchased the vehicle from and complained, while crying lemon law. the service technician attempted to help me start the vehicle while over the phone and after realizing what the issue may be, he explained that there is a common issue with the 2009 nissan maxima's that he believes the computer module in the steering column had gone bad. i asked if nissan had recalled that part since it was a common issue, his answer was no and informed me it's going to cost around $750 just to purchase the part, and with labor around $900-$1000 to repair. i said if this is a common issue with with my model, then why didn't nissan recall that part. the service technician had no explanation other than mentioning, it hasn't happened to enough people yet which i feel is completely absurd! this is a huge safety issue as my vehicle wouldn't start without any indication, or warning beforehand. please help!
01/06/2013572501
 The steering column locked up and would not start the car. the electric lock failed to unlock sending error message to the bcm. the car completely locked up and would not start. there was no warning this would happen. it is my understanding that nissan knows this component is a problem and even recalled it on other models, but not on the maxima. its an exteremely expensive fix and should be recalled if they know it is a problem. i got stranded in bitter cold temperatures with a 2 month old baby. this part needs to be recalled. *tr
01/08/201346000
 On the morning of 1/8/13 i drove my 2009 nissan maxima to my commuter parking lot, and realized that i didn't completely park in my space after turning the car off. i proceeded to start my car with the push stop/start but nothing happened. as soon as i realized my vehicle wouldn't start, i became very upset because i just purchased the vehicle last january and only had a powertrain warranty that was still active. i immediately contacted the service department of the nissan dealership i purchased the vehicle from and complained, while crying lemon law. the service technician attempted to help me start the vehicle while over the phone and after realizing what the issue may be, he explained that there is a common issue with the 2009 nissan maxima's that he believes the computer module in the steering column had gone bad. i asked if nissan had recalled that part since it was a common issue, his answer was no and informed me it's going to cost around $750 just to purchase the part, and with labor around $900-$1000 to repair. i said if this is a common issue with with my model, then why didn't nissan recall that part. the service technician had no explanation other than mentioning, it hasn't happened to enough people yet which i feel is completely absurd! this is a huge safety issue as my vehicle wouldn't start without any indication, or warning beforehand. please help!
01/06/201357250
 The steering column locked up and would not start the car. the electric lock failed to unlock sending error message to the bcm. the car completely locked up and would not start. there was no warning this would happen. it is my understanding that nissan knows this component is a problem and even recalled it on other models, but not on the maxima. its an exteremely expensive fix and should be recalled if they know it is a problem. i got stranded in bitter cold temperatures with a 2 month old baby. this part needs to be recalled.
12/19/2012207681
 I parked my car, to pick up something from the store, and when i came back to start my car, it would not start. i checked on forums.maxima.org and saw that this is a common problem, because of the steering wheel lock. i had to get my car towed, because i was stranded, and now waiting for the diagnosis for the issue, from nissan repair shop. *tr
01/08/201346000
 On the morning of 1/8/13 i drove my 2009 nissan maxima to my commuter parking lot, and realized that i didn't completely park in my space after turning the car off. i proceeded to start my car with the push stop/start but nothing happened. as soon as i realized my vehicle wouldn't start, i became very upset because i just purchased the vehicle last january and only had a powertrain warranty that was still active. i immediately contacted the service department of the nissan dealership i purchased the vehicle from and complained, while crying lemon law. the service technician attempted to help me start the vehicle while over the phone and after realizing what the issue may be, he explained that there is a common issue with the 2009 nissan maxima's that he believes the computer module in the steering column had gone bad. i asked if nissan had recalled that part since it was a common issue, his answer was no and informed me it's going to cost around $750 just to purchase the part, and with labor around $900-$1000 to repair. i said if this is a common issue with with my model, then why didn't nissan recall that part. the service technician had no explanation other than mentioning, it hasn't happened to enough people yet which i feel is completely absurd! this is a huge safety issue as my vehicle wouldn't start without any indication, or warning beforehand. please help!
01/06/201357250
 The steering column locked up and would not start the car. the electric lock failed to unlock sending error message to the bcm. the car completely locked up and would not start. there was no warning this would happen. it is my understanding that nissan knows this component is a problem and even recalled it on other models, but not on the maxima. its an exteremely expensive fix and should be recalled if they know it is a problem. i got stranded in bitter cold temperatures with a 2 month old baby. this part needs to be recalled.
12/19/201220768
 I parked my car, to pick up something from the store, and when i came back to start my car, it would not start. i checked on forums.maxima.org and saw that this is a common problem, because of the steering wheel lock. i had to get my car towed, because i was stranded, and now waiting for the diagnosis for the issue, from nissan repair shop.
01/06/201357250
 The steering column locked up and would not start the car. the electric lock failed to unlock sending error message to the bcm. the car completely locked up and would not start. there was no warning this would happen. it is my understanding that nissan knows this component is a problem and even recalled it on other models, but not on the maxima. its an exteremely expensive fix and should be recalled if they know it is a problem. i got stranded in bitter cold temperatures with a 2 month old baby. this part needs to be recalled.
12/19/201220768
 I parked my car, to pick up something from the store, and when i came back to start my car, it would not start. i checked on forums.maxima.org and saw that this is a common problem, because of the steering wheel lock. i had to get my car towed, because i was stranded, and now waiting for the diagnosis for the issue, from nissan repair shop.
12/20/2012330221
 Steering/brake lock failed to disengage with attempted engine start up. key indicator light and security lights flashing on dash. steering lock required replacement after car was towed to nearest nissan dealership. this repair was not covered under warranty which had expired 7 month earlier. on line research would suggest this is a fairly common occurrence; a nissan service bulletin has apparently be published for this issue as it was referenced by the service department providing the repair. *tr
12/20/201233022
 Steering/brake lock failed to disengage with attempted engine start up. key indicator light and security lights flashing on dash. steering lock required replacement after car was towed to nearest nissan dealership. this repair was not covered under warranty which had expired 7 month earlier. on line research would suggest this is a fairly common occurrence; a nissan service bulletin has apparently be published for this issue as it was referenced by the service department providing the repair.
03/01/201245000
 Steering component - telescope and tilt function: 1. the steering column telescoping function stopped working and can no longer be adjusted leaving the steering wheel in a locked position. potential for injury if the steering wheel cannot be moved far enough away from the driver if the air bag deploys during a frontal crash. 2. steering wheel tilt function stopped working and can no longer be adjusted leaving the steering wheel in a locked position. this also poses a potential for injury if the steering wheel cannot be adjusted up or down to properly accommodate the driver if the air bag deploys during a frontal crash.
12/20/201233022
 Steering/brake lock failed to disengage with attempted engine start up. key indicator light and security lights flashing on dash. steering lock required replacement after car was towed to nearest nissan dealership. this repair was not covered under warranty which had expired 7 month earlier. on line research would suggest this is a fairly common occurrence; a nissan service bulletin has apparently be published for this issue as it was referenced by the service department providing the repair.
03/01/201245000
 Steering component - telescope and tilt function: 1. the steering column telescoping function stopped working and can no longer be adjusted leaving the steering wheel in a locked position. potential for injury if the steering wheel cannot be moved far enough away from the driver if the air bag deploys during a frontal crash. 2. steering wheel tilt function stopped working and can no longer be adjusted leaving the steering wheel in a locked position. this also poses a potential for injury if the steering wheel cannot be adjusted up or down to properly accommodate the driver if the air bag deploys during a frontal crash.
12/20/201233022
 Steering/brake lock failed to disengage with attempted engine start up. key indicator light and security lights flashing on dash. steering lock required replacement after car was towed to nearest nissan dealership. this repair was not covered under warranty which had expired 7 month earlier. on line research would suggest this is a fairly common occurrence; a nissan service bulletin has apparently be published for this issue as it was referenced by the service department providing the repair.
03/01/201245000
 Steering component - telescope and tilt function: 1. the steering column telescoping function stopped working and can no longer be adjusted leaving the steering wheel in a locked position. potential for injury if the steering wheel cannot be moved far enough away from the driver if the air bag deploys during a frontal crash. 2. steering wheel tilt function stopped working and can no longer be adjusted leaving the steering wheel in a locked position. this also poses a potential for injury if the steering wheel cannot be adjusted up or down to properly accommodate the driver if the air bag deploys during a frontal crash.
12/17/2012465001
 On december 17, 2012 i had driven from my house to the gym. there was no issue with my car and when i went to leave my car would not start. my nissan maxima has a push start ignition and when i pushed the button nothing happened. in the display it kept indicating the yellow key light and the red key security light. i had the car towed to the local nissan dealer who told me the steering lock assembly had failed. if i wanted this fixed it was going to cost me $800.00. i asked the service department if this was a common failure at the mileage the car was at and i was told it was not common. researching the problem it seems that this issue occurs regularly for a 2009 nissan maxima around this mileage range. i was told the warranty does to cover this and it had expired a year earlier. i believe if this is a common problem then it should be a recall item. *tr
12/17/201246500
 On december 17, 2012 i had driven from my house to the gym. there was no issue with my car and when i went to leave my car would not start. my nissan maxima has a push start ignition and when i pushed the button nothing happened. in the display it kept indicating the yellow key light and the red key security light. i had the car towed to the local nissan dealer who told me the steering lock assembly had failed. if i wanted this fixed it was going to cost me $800.00. i asked the service department if this was a common failure at the mileage the car was at and i was told it was not common. researching the problem it seems that this issue occurrs regularly for a 2009 nissan maxima around this mileage range. i was told the warranty does to cover this and it had expired a year earlier. i believe if this is a common problem then it should be a recall item.
12/11/2012480001
 Steering wheel lock/ignition part failed just out of warranty. part# 48700-9n00b. *tr
12/12/2012390001
 The steering wheel lock issue is leaving maximas stranded unable to start the car with these symptoms. what happens is when you try to start the car, without warning, the electric lock fails to unlock sending error message to the bcm. the car will not start in this case and will flash the intelligent key warning in the cluster. this is a known common problem with this model and a $1000.00 repair. it is obviously a design flaw. this should be a recall. *tr
12/12/201239000
 The steering wheel lock issue is leaving maximas stranded unable to start the car with these symptoms. what happens is when you try to start the car, without warning, the electric lock fails to unlock sending error message to the bcm. the car will not start in this case and will flash the intelligent key warning in the cluster. this is a known common problem with this model and a $1000.00 repair. it is obviously a design flaw. this should be a recall.
11/25/2012300001
 I bought a 2009 brand new nissan maxima so i wouldn't have car issues for at least 4 or 5 yrs. 3 1/2 years later my stupid car left me stranded. i was dropping off movies (in & out) middle of the day with all my windows down when all of a sudden it wouldn't start. i noticed a yellow key light /symbol was on (left side) at first didn't worry called aaa they tried everything the manual said to do. with no luck called nissan they said it sounds like its not recognizing the key and i had to tow it over. now dealer says it has a internal failure in the steering lock assembly needs to be replaced. (fault code b2612) totaling $800.00 w/ labor. i declined service and to top it off my windows are stuck. (down) i'm mad/pist/frustrated don't think its fair that i have to pay $800 to start my car 3 1/2 year old car. came home to get other quotes and complaints hoping someone else can help me. i found out i'm not the only one with this problem there's alot of maxima owners with the exact same issue. my mileage was getting close to 30,000 and that's when this problem seems to happen. nissan is eliminating steering lock 2010 models. im very disappointed with nissan thinking of trading in car don't want to deal with these kind of issues again. someone please help!! not fair!! *tr
11/25/201230000
 I bought a 2009 brand new nissan maxima so i wouldn't have car issues for at least 4 or 5 yrs. 3 1/2 years later my stupid car left me stranded. i was dropping off movies (in & out) middle of the day with all my windows down when all of a sudden it wouldn't start. i noticed a yellow key light /symbol was on (left side) at first didn't worry called aaa they tried everything the manual said to do. with no luck called nissan they said it sounds like its not recoginizing the key and i had to tow it over. now dealer says it has a internal failure in the steering lock assembly needs to be replaced. (fault code b2612) totalling $800.00 w/ labor. i declined service and to top it off my windows are stuck. (down) i'm mad/pist/frustrated dont think its fair that i have to pay $800 to start my car 3 1/2 year old car. came home to get other quotes and complaints hoping someone else can help me. i found out i'm not the only one with this problem there's alot of maxima owners with the exact same issue. my mileage was getting close to 30,000 and thats when this problem seems to happen. nissan is eliminating steering lock 2010 models. im very dissappointed with nissan thinking of trading in car dont want to deal with these kind of issues again. someone please help!! not fair!!
09/20/201261000
 Tl-the contact owns a 2009 nissan maxima. the contact started the ignition, and noticed the tilt steering wheel locked only in the downward position. the vehicle was not diagnosed or repaired. the manufacturer was notified of the defective tilt steering wheel motor. the approximate failure mileage was 61,000. js
10/08/2012482001
 Power tilt started moving and grinding on it own and stopped when the gears stripped out in the down position. the tilt motor has failed. *tr
10/08/201248200
 Power tilt started moving and grinding on it own and stopped when the gears stripped out in the down position. the tilt motor has failed
06/18/2012245771
 We bought our maxima brandnew in july of 2009. loved everything about until this past june of 2012. our first problem was some clitching electrical wiring. the outside mirrors wouldn't move up and down when we put the car in reverse. this would happen off and on while we took our trip out of town in june. after we came back my husband made a appointment to get it checked out, but because the outside mirrors were working again we just let it be and didn't follow up with the nissan service department. in july of 2012 i was sitting in my parked car when i was ready to leave, i started my car only to hear this awful sort of grinding noise. i had a tow company come to tell that my battery was dead. which i was surprised, because my car is just 3 years old and i only had 24577 miles on it. the towing company charged my battery for me to make it across the street to autozone, where i got a new battery. i remember the last time when i brought in the car for service, the lady was telling me that i needed to drive my car more often due to the battery being low. which i thought was strange, i mean how inconvenient is that to have to drive you're car every day, because if you don't the battery just dies on you?! my last incident with my car happened this past monday 09/17/2012 when i turn my car off, suddenly i hear again this awful grinding noise coming from the panel. come to find out after i called the nissan dealer that it was the steering column and that the motor need to be replaced and this is happening 2 months after my warranty ran out! i called nissan dealer, they told me to bring it in. seeing my car is 3 years old..to me it should be a recall factory issue! and i shouldn't have to pay for it! they say this is a common problem? i don't think so! nissan need to make this steering column a recall issue! because it is a dangerous defect. *tr
09/14/2012443501
 The vehicle wouldn't start. 3 days later we found out that the vehicle is not starting because of the steering lock control unit. dealer continues to argue that this part is not covered under the warranty. based upon information found on the internet this is a frequent issue with the nissan murano, altima, and maxima. *tr
06/18/2012245771
 We bought our maxima brandnew in july of 2009. loved everything about until this past june of 2012. our first problem was some clitching electrical wiring. the outside mirrors wouldn't move up and down when we put the car in reverse. this would happen off and on while we took our trip out of town in june. after we came back my husband made a appointment to get it checked out, but because the outside mirrors were working again we just let it be and didn't follow up with the nissan service department. in july of 2012 i was sitting in my parked car when i was ready to leave, i started my car only to hear this awful sort of grinding noise. i had a tow company come to tell that my battery was dead. which i was surprised, because my car is just 3 years old and i only had 24577 miles on it. the towing company charged my battery for me to make it across the street to autozone, where i got a new battery. i remember the last time when i brought in the car for service, the lady was telling me that i needed to drive my car more often due to the battery being low. which i thought was strange, i mean how inconvenient is that to have to drive you're car every day, because if you don't the battery just dies on you?! my last incident with my car happened this past monday 09/17/2012 when i turn my car off, suddenly i hear again this awful grinding noise coming from the panel. come to find out after i called the nissan dealer that it was the steering column and that the motor need to be replaced and this is happening 2 months after my warranty ran out! i called nissan dealer, they told me to bring it in. seeing my car is 3 years old..to me it should be a recall factory issue! and i shouldn't have to pay for it! they say this is a common problem? i don't think so! nissan need to make this steering column a recall issue! because it is a dangerous defect. *tr
09/14/2012443501
 The vehicle wouldn't start. 3 days later we found out that the vehicle is not starting because of the steering lock control unit. dealer continues to argue that this part is not covered under the warranty. based upon information found on the internet this is a frequent issue with the nissan murano, altima, and maxima. *tr
06/18/201224577
 We bought our maxima brandnew in july of 2009. loved everything about untill this past june of 2012. our first problem was some clitching electrical wiring. the outside mirrors wouldn't move up and down when we put the car in reverse. this would happen off and on while we took our trip out of town in june. after we came back my husband made a appointment to get it checked out, but because the outside mirrors were working again we just let it be and didn't follow up with the nissan service department. in july of 2012 i was sitting in my parked car when i was ready to leave, i started my car only to hear this awful sort of grinding noise. i had a tow company come to tell that my battery was dead. which i was suprised, because my car is just 3 years old and i only had 24577 miles on it. the towing company charged my battery for me to make it across the street to autozone, where i got a new battery. i remember the last time when i brought in the car for service, the lady was telling me that i needed to drive my car more often due to the battery being low. which i thought was strange, i mean how inconvient is that to have to drive you're car every day, because if you don't the battery just dies on you?! my last incident with my car happened this past monday 09/17/2012 when i turn my car off, suddenly i hear again this awful grinding noise coming from the panel. come to find out after i called the nissan dealer that it was the steering column and that the motor need to be replaced and this is happening 2 months after my warranty ran out! i called nissan dealer, they told me to bring it in. seeing my car is 3 years old..to me it should be a recall factory issue! and i shouldn't have to pay for it! they say this is a common problem? i don't think so! nissan need to make this steering column a recall issue! because it is a dangerous deffect.
09/14/2012443501
 The vehicle wouldn't start. 3 days later we found out that the vehicle is not starting because of the steering lock control unit. dealer continues to argue that this part is not covered under the warranty. based upon information found on the internet this is a frequent issue with the nissan murano, altima, and maxima. *tr
09/14/201244350
 The vehicle wouldn't start. 3 days later we found out that the vehicle is not starting because of the steering lock control unit. dealer continues to argue that this part is not covered under the warranty. based upon information found on the internet this is a frequent issue with the nissan murano, altima, and maxima.
08/10/201246000
 Tl- the contact owns a 2009 nissan maxima. while parked, the contact attempted to adjust the steering wheel and was unable to because the steering column remained locked. the vehicle was taken to the dealer for diagnostic testing where the technician advised that the motors in the steering column would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 46,000. kmj
08/10/201246000
 Tl- the contact owns a 2009 nissan maxima. while parked the contact attempted to adjust the steering wheel and was unable to because the steering column was locked. the vehicle was taken to the dealer for diagnostic testing. the technician stated the motors in the steering column would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 46,000. da
08/17/2012490001
 We noticed a strange noise when we started our 2009 nissan maxima and realized it was the steering column making the noise and that it was having trouble going up and down. it would just keep trying to move until you hit the button on the side of the steering column. (the button where you adjust how you want your steering wheel.) within that day, the steering column tilt quit working. when we brought it in to the dealership we were told that the steering wheel tilt motor needed to be replaced. i was told that there are no recalls issued on this and we are out of warranty. the dealership said the only thing we can do is call nissan and see if they will pay or split the cost of this repair as i pointed out that there seems to be numerous occurrences of this type of steering column failure. at this point i have called nissan and have been issued a case number. we have paid for the repairs but are hopeful that nissan accept at least partial responsibility and refund us some of the repairs... *tr
08/17/201249000
 We noticed a strange noise when we started our 2009 nissan maxima and realized it was the steering column making the noise and that it was having trouble going up and down. it would just keep trying to move until you hit the button on the side of the steering column. (the button where you adjust how you want your steering wheel.) within that day, the steering column tilt quit working. when we brought it in to the dealership we were told that the steering wheel tilt motor needed to be replaced. i was told that there are no recalls issued on this and we are out of warranty. the dealership said the only thing we can do is call nissan and see if they will pay or split the cost of this repair as i pointed out that there seems to be numerous occurances of this type of steering column failure. at this point i have called nissan and have been issued a case number. we have paid for the repairs but are hopeful that nissan accept at least partial responsiblity and refund us some of the repairs...
08/05/201233000
 Tl* the contact owns a 2009 nissan maxima. the contact stated that while driving 45 mph the steering column failed, causing the contact to lose control of the vehicle. the vehicle was taken to a dealer for diagnosis. the contact was informed that the telescopic motor would need to be replaced. the manufacturer was notified, but offered little assistance. the vehicle had not been repaired. the failure and current mileages were 33,000.
08/05/201233000
 Tl-the contact owns a 2009 nissan maxima. the contact stated that while driving 45 mph the steering column failed, causing the contact to lose control of the vehicle. the vehicle was taken to a dealer for diagnosis. the contact was informed that the telescopic motor would need to be replaced. the manufacturer was notified, but offered little assistance. the vehicle had not been repaired. the failure and current mileages were 33,000. sm.
08/05/201233000
 Tl- the contact owns a 2009 nissan maxima. the contact stated while driving 45 mph the steering column failed causing the contact to lose control of the vehicle. the vehicle was taken to a dealer for diagnosis. the contact was informed that the telescopic motor would need to be replaced. the manufacturer was notified but offered little assistance. the vehicle had not been repaired. the failure and current mileages were 33,000. dt
07/14/2012335001
 After starting my car i heard a loud grinding/whining noise coming from the steering wheel. the automatic tilt/telescopic steering wheel was stuck in the up position and failed to lower to the memory set position. the loud and distracting noise would happen every time i started the car and only stopped after manually trying to adjust the steering wheel, which did not work. the steering wheel is stuck in a position that so that i cannot see the gauges or speedometer properly which is dangerous when driving. after doing some research i have found this to be a common problem and nissan should issue a recall to fix this dangerous defect. *tr
07/14/201233500
 After starting my car i heard a loud grinding/whining noise coming from the steering wheel. the automatic tilt/telescopic steering wheel was stuck in the up position and failed to lower to the memory set position. the loud and distracting noise would happen every time i started the car and only stopped after manually trying to adjust the steering wheel, which did not work. the steering wheel is stuck in a position that so that i cannot see the gauges or speedometer properly which is dangerous when driving. after doing some research i have found this to be a common problem and nissan should issue a recall to fix this dangerous defect.
07/07/201236000
 Tl* the contact owns a 2009 nissan maxima. the contact stated that upon entering the vehicle, the steering wheel was in a locked position and would not unlock. the vehicle was taken to the dealer for a diagnosis. the dealer stated that they needed to replace the gear box motor. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 36,000 and the current mileage was 47,000.
07/14/201233500
 After starting my car i heard a loud grinding/whining noise coming from the steering wheel. the automatic tilt/telescopic steering wheel was stuck in the up position and failed to lower to the memory set position. the loud and distracting noise would happen every time i started the car and only stopped after manually trying to adjust the steering wheel, which did not work. the steering wheel is stuck in a position that so that i cannot see the gauges or speedometer properly which is dangerous when driving. after doing some research i have found this to be a common problem and nissan should issue a recall to fix this dangerous defect.
07/07/201236000
 Tl-the contact owns a 2009 nissan maxima. the contact stated that upon entering the vehicle, the steering wheel was in a locked position and would not unlock. the vehicle was taken to the dealer for a diagnosis. the dealer stated that they needed to replace the gear box motor. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 36,000 and the current mileage was 47,000. sm.
07/07/201236000
 Tl- the contact owns a 2009 nissan maxima. the contact stated when he had enter his vehicle he notice that the steering wheel was in a lock position and would not unlocked. the vehicle was taken to the dealer for diagnosis. the dealer stated they needed to replace the gear box motor. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 36,000 and the current mileage was 47,000.jp
06/22/2012450001
 The automatic tilt steering wheel motor made a grinding noise then failed to move the wheel. this model has an automatic entry/exit system that moves the wheel up and down every time you enter/exit the vehicle. the tilt mechanism attempts to lower the wheel whenever i start the car. this has put the steering wheel in a position that is extremely low and will not raise. this has made steering difficult and blocks the view of the instrument panel. *tr
06/22/201245000
 The automatic tilt steering wheel motor made a grinding noise then failed to move the wheel. this model has an automatic entry/exit system that moves the wheel up and down every time you enter/exit the vehicle. the tilt mechanism attempts to lower the wheel whenever i start the car. this has put the steering wheel in a position that is extremely low and will not raise. this has made steering difficult and blocks the view of the instrument panel.
06/18/201257000
 Steering wheel tilt motor grinds and remains in the down position. understand special bulletin ntb09-094 is posted. the car is precariously challenging to drive with the steering wheel in this position which also makes it dangerous to see the dashboard with the wheel in the way. too many complains on this problem. nissan should issue a recall on the telescopic motors in this car asap.
04/25/201235000
 Tl-the contact owns a 2009 nissan maxima. the contact stated that the steering seized without warning. the failure occurred while driving 35 mph. the steering wheel was difficult to turn. the vehicle was towed to the dealer and the contact was informed that the rack and pinion failred. the rack and pinion was replaced. the vin was not available. the failure mileage was 35,000 and the current mileage was not available. sm.
04/25/201235000
 Tl-the contact owns a 2009 nissan maxima. the contact stated the steering failed without warning, while driving at approximately 35mph. the steering was hard to turn. the vehicle was towed to the dealer. the failure was located at the rack pinion assembly. the vehicle was repaired. the rack pinion assembly was replaced. the vin information was not available. the failure mileage was 35,000 and the current mileage was not available. li
04/10/201232200
 Please investigate the occurrence rate of my complaint!!! the automatic tilt steering motor became inoperable and locked in the lowest down position upon starting the ignition. the car is uncomfortable to drive when the steering wheel is in the lowest position even when the automatic seat adjustments are set to the lowest position. i do not have full view of the dashboard instruments. nissan has a tsb (technical service bulletin) on the issue and the dealer tells me it is something they are seeing more and more in the maxima and murano models. my maxima is just 29 days past the warranty expiration date. nissan must recall vehicle model year 2009 (nissan maxima) to repair the tilt steering motor at their cost. the repair costs to the consumer is over $600. i believe it is a safety issue and could result in improper steering by the driver resulting in an accident/injury/death. thank you
03/25/201216123
 My family and i were driving south bound on the new jersey turnpike at 75 mph and the car shutdown, it would not accelerate and lost power. luckily we were in the right lane and i acted quickly to turn on the hazards and get off the highway on to the shoulder to avoid a serious accident. this car only has ~16000 miles as well as all of its scheduled maintenance is up to date. after getting it towed to the nissan dealership they informed us that it was a problem with the mass air flow sensor and that even though the car was within the warranty period the warranty would not cover it as they found a leaf in the sensor. we have no way to verify that there was a leaf in the sensor and the car is kept in a garage and/or driveway nowhere near a tree. we wanted to report this incident so that if more incidents like this occur maybe a recall is warranted as nissan's engineering of the vehicles could be at fault. how could a leaf in get in there? if a leaf does get in why would that corrode the part?
12/21/201140000
 Tl* the contact owns a 2009 nissan maxima. the contact stated that after refueling, the vehicle would not start. the vehicle was towed to an authorized dealer and the contact was informed that the steering lock unit needed to be replaced. the vehicle was not repaired because the necessary parts were on back order. the manufacturer was made aware of the failure and stated that the parts would become available in a few weeks. the failure and the current mileages were 40,000.
07/03/201152000
 Tilt steering wheel locked in the extreme up position when drivers door was opened at approx 2 years/52,000 miles. tilt steering wheel could not be lowered until disassembled by the dealer. driver visibility was seriously obstructed, especially for shorter drivers. potential air bag effectiveness was also seriously degraded. nissan identified the problem is with the steering column adjustment motors (tilt or telescope) in service bulletin ntb09094. however, nissan has not issued a recall and refused to reimburse this first-time nissan owner for this safety defect. there is no certainty of whether replacement nissan steering column adjustment motors do not have the same underlying design defect and will not fail shortly after installation. the telescope adjustment motor failed at approx 1 year/38,000 miles. total replacement cost for parts and labor for both adjustment motors was approximately $400+. i request nissan and nhtsa issue a recall for this serious safety defect.
08/15/201122500
 The steering wheel tilt and telescope motor stop working. i took it to the nissan dealership to have repaired under warranty. only to be told that i was one month out of factory warranty 3 years or 36,000 miles. the service advisor showed me that it was a bulletin dated in 2009, at the dealership service department showing there was an issue with the tilt and telescope motor. i'm out of warranty so i have to pay out almost 1,500 dollars to get it repaired. its not fair to consumers when paying almost 40,000 dollars for a vehicle that has issues. it's not fair when the dealerships are aware of problems and not informing the owners until it's discovered after the warranty has expired. there should have been a recall on this vehicle or at least notified the owner to have done at their leisure.
08/15/201082000
 The collar will move up and down slow ... report the motor is bad
11/22/20092585
 In nov. 2009, approx 3 months after purchasing new car, it started intermittantly having heavier vibration in the steering wheel. since then, there is a constant minor pulsing/vibration, with intermittant vibration that has more intensity. when i have more instances of the heavier vibration during my commute it causes my hands to tingle. i have been to the dealer 4 times with this complaint - the last time with a regional rep present. to date, the dealer and nissan corporate consumer assistance has not identified any solution nor any other compensation. i feel there is a defect or design flaw that is producing the vibration, which i can only assume will get worse over time. i am afraid it will eventually put my hands to sleep on a longer trip.
04/14/200965001
 In january 2009 i purchased a brand new 2009 nissan maxima. in april my interior lights, steering wheel and seat and the heat on my drivers side seat stopped working. i took my car in to the nissan dealer for repairs, i was told that there was and electrical problem and that they had repaired it. two weeks later the same thing happened to me when i went to georgia, when i got back to maryland i took my car into the nissan dealer for repairs again and was told that they could not find anything wrong with my car. on may 19th my steering wheel stuck in the highest upward position again and also my seat was not working, and the locks on the doors kept locking and unlocking while my car was turned on but not being driven, on may 20th i took my car in for repairs again, the service writer at the nissan dealer looked at it and also noticed the problem ( my steering wheel was still stuck in the upward position and the seat was not working), after he played around with several buttons he told me that everything seemed to be doing fine and he didn't know if they could do anything for me. i told him that i would leave my car for repairs because i knew something was wrong still with my car. i received a phone call from the dealer and was told that they could not find anything wrong. i know something is wrong, so where do i go from here. this has been three times that they have tried to fix my car and i am getting nowhere. *tr