Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
UNKNOWN OR OTHER
NTB12-00902/03/201210043735Nissan: door lock/unlock inoperative with intelligent key. *kb04/24/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
02/15/201350177
 In my travel to work i arrived at the local gas station to fuel up. afterwards, i got back in and tried to start my car and it would not start. the key indicator was the only light that was showing on the dash and the work lock was showing on the push to start button. i end up having to call a roll back to tow my car to the nearest nissan dealership which is out of state and caused me $200. once i arrived, the nissan employee told me that it was the car lock steering that was preventing the car to start and that it was going to cost $866 to repair. i had to option but to pay because i need my car to go to work. i have researched this problem and discovered this has happened to several other people that own nissan maxima's and other nissan makes. this part should be recalled because it's frequently happend to others resulting in all being stranded. i had no indication that this was going to happen. it happened sudden.
01/17/201354671
 I was stranded in a parking lot with freeezing temperature. nissan had to replace the steering lock assembly to the tune of $800. it is a part that has been recalled on the gtr. it has been documented on the 370z. they have done nothing on the maxima or altima. owners of the 2009 are told to remove the fuse to take this part out of the equation and not get stranded. nissan has replaced this part on 2010 vehicles and newer. they should reimburse anyone who has to make this repair. it is a part that is not necessary in this vehicle. proven by nissan having their techncians remove the fuse in 2009 maximas, altimas, 370z and gtr. the faulty part has been proven to exist in the 2009 gtr, 370z and maximas. nissans changing of the part in 2010 and newer vehicles is a direct admssion of their guilt.
01/24/201342000
 The steering wheel lock malfunctioned stranding my in a parking lot without any warning. the automatic lock mechanism locked the wheel and did not allow even allow me to start the car. when looking this up this is a very well known problem for several different nissan models. in fact the exact same part as already been recalled on two different models. apparently there has not been enough complaints on the maxima for them to find this an issue forcing them to address it like there were with the others. i called nissan and they agree that the exact same part was recalled due to saftey concerns but not on the 2009 maxima because the governement has not made to recall it yet. so i just got stuck with a 1000 bill by the dealer to fix an unnessesary steering wheel lock column which is known to be falty and has been recalled but not yet in this exact model. this is outragious. this needs to be addressed soon.
01/08/2013460001
 On the morning of 1/8/13 i drove my 2009 nissan maxima to my commuter parking lot, and realized that i didn't completely park in my space after turning the car off. i proceeded to start my car with the push stop/start but nothing happened. as soon as i realized my vehicle wouldn't start, i became very upset because i just purchased the vehicle last january and only had a powertrain warranty that was still active. i immediately contacted the service department of the nissan dealership i purchased the vehicle from and complained, while crying lemon law. the service technician attempted to help me start the vehicle while over the phone and after realizing what the issue may be, he explained that there is a common issue with the 2009 nissan maxima's that he believes the computer module in the steering column had gone bad. i asked if nissan had recalled that part since it was a common issue, his answer was no and informed me it's going to cost around $750 just to purchase the part, and with labor around $900-$1000 to repair. i said if this is a common issue with my model, then why didn't nissan recall that part. the service technician had no explanation other than mentioning, it hasn't happened to enough people yet which i feel is completely absurd! this is a huge safety issue as my vehicle wouldn't start without any indication, or warning beforehand. please help! *tr
01/08/201346000
 On the morning of 1/8/13 i drove my 2009 nissan maxima to my commuter parking lot, and realized that i didn't completely park in my space after turning the car off. i proceeded to start my car with the push stop/start but nothing happened. as soon as i realized my vehicle wouldn't start, i became very upset because i just purchased the vehicle last january and only had a powertrain warranty that was still active. i immediately contacted the service department of the nissan dealership i purchased the vehicle from and complained, while crying lemon law. the service technician attempted to help me start the vehicle while over the phone and after realizing what the issue may be, he explained that there is a common issue with the 2009 nissan maxima's that he believes the computer module in the steering column had gone bad. i asked if nissan had recalled that part since it was a common issue, his answer was no and informed me it's going to cost around $750 just to purchase the part, and with labor around $900-$1000 to repair. i said if this is a common issue with with my model, then why didn't nissan recall that part. the service technician had no explanation other than mentioning, it hasn't happened to enough people yet which i feel is completely absurd! this is a huge safety issue as my vehicle wouldn't start without any indication, or warning beforehand. please help!
04/26/201259400
 Car was sitting parked; had not been driven for several days, went to get in car and rear view mirror was dangling. rear view mirror had broken away from windshield, chunk of windshield broken where mirror had been attached
12/23/201019000
 My wife is a high school teacher. she has an assigned spot which is right up to the curb near an entrance to the school, approximately 150 feet between curb and building. as she entered her spot and prepared to come to a complete stop, with her foot on the brake, the engine made a loud noise, she saw an exclamation point flash twice on the dashboard, and with her foot still on the brake, the car raced uncontrollably forward jumping the curb and did not stop until she pushed the stop/start button on the dashboard of the keyless system. as there were many students and several teachers in the vicinity, it is extremely fortunate that the car stopped for my wife and every one else in the area.