Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | ||||||||||||||||
| 06V003000 | NISSAN NORTH AMERICA, INC. | from 04/24/2002 to 11/24/2005 | V (Vehicle) | 205000 | 03/20/2006 | ODI | NISSAN NORTH AMERICA, INC. | 01/10/2006 | 01/10/2006 | |||||||
| Defect Summary | On certain sport utility vehicles, due to the location of the forward edge of the fuel tank, in the event that a vehicle front tire runs over a small, sharp object in the road, catches it and propels it towards the rear of the vehicle, it may strike and puncture the fuel tank. | |||||||||||||||
| Consequence Summary | A punctured tank could increase the risk of a fire. | |||||||||||||||
| Corrective Summary | Dealers will install protectors in front of the tank free of charge. the recall began on march 20, 2006. owners may contact nissan at 1-800-647-7261. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||||
| 02126 | 02/16/2004 | 02126A | 10000793 | Essential tool - fuel tank lock ring wrench. *tt *mj | 03/31/2003 |
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||||
| 06087 | 01/10/2008 | 06087A | 10024079 | 2003 - 2007 murano; fuel level sensor replacement. *nj | 03/05/2008 |
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY | |||||
| 02126 | 02/16/2004 | 02126A | 10000793 | Essential tool - fuel tank lock ring wrench. *tt *mj | 03/31/2003 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | ||||||
| PE05050 | NISSAN NORTH AMERICA, INC. | 09/13/2005 | 01/31/2006 | FUEL TANK PUNCTURES FROM ROAD DEBRIS | 06V003000 | |
| Odi opened a preliminary evaluation based on four vehicle owner questionnaires (voq's) indicating that the fuel tanks werepunctured by road debris under normal, non off-road driving conditions.as of november 30, 2005, the complaint total increased to 12.nissan supplied odi with 31 complaints of fuel tank punctures, including 26 not previously known to odi from the voq records. in a letter dated january 9, 2006, nissan north america, inc. notified odi of its plan to recall approximately 209,000 model year 2003 - 2006 nissan murano vehicles built from april 24, 2002 (start of production of my 2003) through november 24, 2005 (including a portion of my 2006 vehicles) to correct a deficiency in fuel tank shielding from road debris.this recall has been designated nhtsa no. 06v-003.recalled vehicles will be fitted with protective shielding for the frontal portion of the fuel tank to reduce the possibility of puncture by projectiles from the front wheels.accordingly, this investigation has been closed. | ||||||
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY | ||||||
| PE05050 | NISSAN NORTH AMERICA, INC. | 09/13/2005 | 01/31/2006 | FUEL TANK PUNCTURES FROM ROAD DEBRIS | 06V003000 | |
| Odi opened a preliminary evaluation based on four vehicle owner questionnaires (voq's) indicating that the fuel tanks werepunctured by road debris under normal, non off-road driving conditions.as of november 30, 2005, the complaint total increased to 12.nissan supplied odi with 31 complaints of fuel tank punctures, including 26 not previously known to odi from the voq records. in a letter dated january 9, 2006, nissan north america, inc. notified odi of its plan to recall approximately 209,000 model year 2003 - 2006 nissan murano vehicles built from april 24, 2002 (start of production of my 2003) through november 24, 2005 (including a portion of my 2006 vehicles) to correct a deficiency in fuel tank shielding from road debris.this recall has been designated nhtsa no. 06v-003.recalled vehicles will be fitted with protective shielding for the frontal portion of the fuel tank to reduce the possibility of puncture by projectiles from the front wheels.accordingly, this investigation has been closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 10/09/2006 | 90000 | ||
| My nissan murano 2003 has had this problem 3 months after i bought it. i was on a hill in san francisco and came to a stop sign. all of the sudden the car would not move forward when i stepped on the accelerator; instead it started rolling backward. it was very scary. i turned off the car and restarted and the car responded fine. i thought it was just a fluk. then 5 months later, i was in a stop and of traffic on i80 on my way to lake tahoe. the car refuse to move when i stepped on the accelerator again. i started pressing harder and it lurched forward. it did that over and over again in the stop and go traffic. i finally pulled over and cut off the engine and started back up; the car responded fine thereafter. however, it kept repeating the same problem; each time i will resolve it by restarting the car. luckily, it was under warranty so it was replaced at no cost to me. the car performed without further problem until 2006. the problem reared its ugly head. i took it back in and they said it was a bad battery. so we had that changed, but the problem came back. the mechanic reset the car computer and the problem went away. again, it didn't really cost me much other than the battery. then in 2009, the car again started doing the lurching thing in stop and go traffic. it's always in the same situation. i knew i was out of warranty by then and it would cost me an arm and a leg so i just dealt with it by restarting the car each time and pray the traffic will move faster soon. it's now 2011 and the problem remains. after reading all the complaints from past nissan murano owners, i really think nissan owes us some money. it should've been a recall since most of us paid $35k+ for this car. my car now has 145k miles. i am in the market for a new car. i like the cvt. maybe will try a subaru instead. | |||
| 06/11/2011 | 139374 | ||
| A road object which went under the car not over any tire struck the gas tank and punctured. the installed recalled added tank protector did not keep the tank from being struck and causing a leak. the car was repaired at the makers dealership without any recourse from the preveious recall campain. the recall added device did not perform as decribed in recall | |||
| 11/02/2010 | 110000 | ||
| While driving my 2003 nissan murano awd sl i suddenly loose acceleration, the engine will not rev and the rpm indicator is 0, the engine is still running, there are no warning light indicators. after several minutes the accelorator will re-engage and the car will accelorate again. this has happend 5 times in the last 2 weeks, took the car to the dealer and they could not find anything wrong, no codes issued. i have replaced in the past 3 years the transmission in the last 7 months the fuel pump, the catalytic converter, the o2 sensors have all been replaced. the dealer indicated that this not a problem they have been aware of and have no idea what it could be...sound like they are not being exactly forthcoming on this issue. | |||
| 02/15/2008 | 42000 | 1 | |
| Was running out of gas and went to a gas station. however, gas tank door won't open. called dealership but said car is out of warranty. had to break the lock to put in gas. heard a lot had the same problem. *tr | |||
| 02/22/2009 | 116000 | ||
| Tl*the contact owns a 2003 nissan murano. while driving 70 mph, the driver heard a loud thumping noise at the bottom of the vehicle. the driver pulled the vehicle over and noticed a large amount of fuel spilling from the gas tank. the gas tank shield was installed to prevent fuel from leaking out; however, the tow truck driver stated that it had been loose and caused the fuel to leak out of the vehicle. the vehicle was towed to the dealer and they referenced nhtsa campaign id number 06v003000 (fuel system, gasoline:storage:tank assembly). the manufacturer is still attempting to determine if the recall applies to her vehicle. currently, the vehicle is still at the repair shop and has not yet been repaired. the current and failure mileages were 116,000. | |||
| 07/08/2008 | 84186 | 1 | |
| Fuel tank filler door would not open. dealer replaced relay for $209.46 on 7/8/2008. fuel tank filler door became stuck closed again on 9/23/2008. dealer recommended additional parts/labor (opener mechanism) for several hundred more dollars. i had the mechanic adjust the latch. as of 2/14/2009 there has not been a recurrence. *tr | |||
| 08/07/2008 | 54000 | ||
| Tl*the contact owns a 2003 nissan murano. while driving approximately 45 mph, the engine warning light illuminated on the instrument panel until the vehicle was turned off. the vehicle was taken to an authorized dealer and they stated that there was a vapor leak and a crack in the fuel tank. the vehicle is currently being repaired for the malfunction. the vin was unknown. the failure and current mileages were 54,000. | |||
| 07/30/2008 | 80000 | 1 | |
| Failure involves loss of power when the gas pedal is depressed. this problem occurs after car is warmed up and then put in a stop and go driving environment (heavy city traffic). car will lurch forward, but only after pedal is depressed close to the half way point. this obviously is a dangerous situation and i have so far avoided accident by allowing distance between myself and the car in front. problem occurs 70-80% of time aforementioned circumstances are present. nissan dealer says problem would be very difficult to diagnose because no warning light appears on dashboard. *tr | |||
| 12/28/2006 | 35000 | 5 | 11/19/2004 |
| Fuel door will not release. *jb | |||
| 04/17/2003 | 1 | 03/28/2003 | |
| The estimated gas mileage was 20 mpg in the city and 24 mpg on the highway. we are averaging 13 mpg in the city, in central il, where the terrain is flat. squeaky windows/moldings. we have taken the vehicle in 4 times now to have the squeakes fixed. *jb | |||
| FUEL SYSTEM, GASOLINE - DELIVERY | |||
| 03/24/2003 | 500 | 0 | 01/03/2003 |
| Consistent gas mileage 25% below fuel economy numbers on manufacturers sticker; rocking front seat motion that causes seat belts to tighten and fail to properly release; thunking sounds from shock absorber sub-assembly on uneven or rough road surfaces; multiple squeaks and rattles. | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 07/01/2007 | 3 | ||
| 2003 nissan murano. consumer states engine abruptly shut off and the vehicle lost all power. *tgw the consumer was able to gradually steer the vehicle to the emergency lane. after numerous attempts, he was unable to restart the vehicle. the vehicle was towed to the dealer and a diagnostic test revealed fuel pump failure. the consumer stated this was not the first time the engine abruptly shut off. the first incident happened in july 2007. but, the vehicle was restarted and was taken to the dealer, but they were unable to find a problem. prior to the first two incidents, the engine stalled on may 10, 2010. after numerous attempts, the consumer was able to restart the vehicle. the vehicle was taken to the dealer where they determined the crank sensor was faulty. the consumer stated there have been other repairs such as: alternator failure, the passenger door locks routinely malfunctioned during extreme heat, the driver's power seat malfunctioned, the motor mounts were cracked, the axles were loose, and the intake hose failed. *jb | |||
| FUEL SYSTEM, GASOLINE - STORAGE | |||
| 03/16/2007 | 56000 | 1 | 06/05/2003 |
| 2003 nissan murano. damage to gas tank shield installed by mfg recall. ran over small piece of rubber on the highway & it torn the shield loose from the frame of the car. new cars come with metal molded shields mounted to the gas tank. the plastic shields which nissan is installing are not sturdy enough to provide the proper protection to the gas tank. cars which have had these plastic shields installed should be recalled to have the molded metal shields installed | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 12/26/2008 | 1 | ||
| I own a 2003 nissan murano sl awd. the fuel tank shroud was installed in compliance with recall campaign 06v003000. the shroud is of such a bad design that it has broken in normal winter driving. the materials used are too weak and the design does not provide sufficient protection for the tank. overall, this design is terrible, and does not solve the requirement of protecting the fuel tank. nissan need to come up with a better design that better conforms to the profile of the fuel tank--the current design protrudes down too far and is too easily damaged. *tr | |||
| 11/10/2007 | 1 | 08/27/2003 | |
| I ran over an object in the road. the objet hit my front tire then the nissan murano under carriage. i drove about 3 miles, smelling gas, to a filling station. i pumped gas before noticing gas was gushing out the bottom of the car (rear on driver side). five gallons of gas spilled, the fire department responded, cleaned up the hazmat & pushed my car aside. nissan waldorf md deal is replacing the gas tank (3 inch slit in gas tank) & the bracket that cracked. the bracket was installed iaw recall campaign number: 06v003000 *tr | |||
| 06/22/2006 | 52000 | 1 | 02/01/2003 |
| Dt*: the contact stated while driving 40 mph the fuel began leaking from a hole in the fuel tank. the vehicle was taken to a dealer where the fuel tank was replaced. this repair occurred in june of 2003. in 2006, a recall letter #06v003000 was received for the fuel system, gasoline:storage:tank assembly. in june of 2006, a letter for reimbursement was sent to the manufacturer. a case #5357874 was provided but no reimbursement check was received. | |||
| 10/04/2005 | 43800 | 1 | 05/07/2003 |
| While driving on i-15 south toward st. george, my 2003 nissan murano was struck on the underside by some object resulting in a severe gash in the gas tank. we were towed 70 miles back to orem, utah where a replacement tank was installed by a nissan dealership on an overnight delivery. *jb | |||
| 05/22/2006 | 49918 | ||
| Recall 2003 murano, repairs were made, two months later repairs had to be done at owners expense. *kb the fuel tank protector was replaced on 3/22/06, per recall 06v003000. it was replaced again on 5/22/06 at the consumer's expense. the air bag light illuminated. the vehicle had been in water up to the wheels. the tech determined that water got in the floor board area and caused corrosion of in the air bag harness. *nm | |||
| 10/16/2005 | 1 | ||
| 2003 murano hit road debris puncturing the gas tank causing it to leak. *kb the consumer stated a recall had been issued for the location of the fuel tank. the consumer believes he is eligible for reimbursement. *jb | |||
| 01/03/2006 | 42000 | 1 | 07/26/2003 |
| Apparently a small piece of metal in the freeway was picked up by the front tires and punctured the fuel tank on the nissan murano. unknown by the driver, all of the fuel leaked out of the vehicle while being driven. although the recall notice has been extended, nissan refuses to cover the replacement of the tank. nissan's stand is that the shield that is the fix to the puncture problem would not have prevented the tank in our car from being punctured because it protects the front half of the tank and our puncture was on the back half of the tank. nhtsa should take note as it appears that the shield is not acceptable as the answer to the problem if items picked up by the front tires can still allow a puncture to rear of the tank. *jb | |||
| 08/17/2005 | 55000 | 1 | 07/21/2003 |
| On august 17, 2005 at approximately 1:30 p.m. i was driving my 2003 nissan murano suv on i-88 in suburban chicago at about 35-40 mph. when i ran over a piece of metal debris. this resulted in my vehicle's gas tank being punctured. (the tank has subsequently been replaced) no other damage was incurred. no one was injured. no other vehicles were involved. i do not know if the nissan dealer kept the old gas tank. i saw the damaged tank after it was removed. there was a hole in it the size of a quarter. i did not realize the gas tank was made of plastic. *jb | |||
| 09/21/2005 | 38000 | 1 | 06/01/2003 |
| Dt: the lid on the outside of the fuel tank will not open. usually when the consumer hit the unlock button on the remote key it worked. the consumer was unable to get it to unlock. the problem first occurred on september 21, 2005. the consumer was unable to fill the fuel tank because of this. when she contacted the dealership, they told her that there was no recall, but they were aware that there was a problem. they said the problem was due to a relay sensor. *ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||
| 07/26/2007 | 1 | 11/10/2003 | |
| The relay that unlocks the gas door fails and you can not open the gas door to refill the car with gas. this is a known defect for '03 and '04 and still nissan will not cover the cost for repair. *jb | |||
| 02/12/2006 | 50000 | 10 | 03/29/2005 |
| The gas cover sticks and will not release to open so gas can be refilled. *nm | |||
| FUEL SYSTEM, OTHER | |||
| 09/04/2010 | 83794 | ||
| This statement is in addition of numuras safety recals. july 2008 on interstate 22 myrtle beach my 2003 murano stalled out with son and daughter. july 2009 it stalled out in whiteville nc. it stalled again. on both occassions nissan replaced a blown a blown fuse. nothing else. august 2010 traffic the murano stalled at 65 mph in heavy traffic nearly causing a ten car pile up. we were lucky. towed murano,to nissan of myrtle beach, fuel pump was replaced. on all the recalls mailed to us refer:these safety recalls could cause fire or crashes. my wife is afraid of our death trap of our 2003 murano. the fuel pump is not a recall,but if you look up compaints on fuel pumps and blown fuses you see i am not the only one my car is a death trap. i want a investagation done. | |||
| 04/22/2010 | |||
| Since i bought this car from nissan dealership its been one thing after the other first the catalytic converter was already broke when the sold it to us they turned the engine lite off prior to going for test drive the day we bought n rode home the lite came right back on & has been on since still is dealier sadi 1500$$ an they would fix it nice... the front seat broke, gas tank lid wouldnt open had to fix it, an now steering has went 640$$ to fix it ?? | |||
| 09/19/2008 | 49000 | 1 | |
| Fuel door locks and does not open,actuators defective 2003 nissan murano. *tr | |||
| 08/15/2008 | 83227 | 1 | |
| 2003 nissan murano-stalling out and barely going-took to local mec. and he replaced mass air flow sensor @ approximate 83,227miles. this problem started after the murano was in the gray daniels nissan shop here in jackson,ms for air filter and brake work. no help from them ; just my problem. well i will voice my thoughts to everyone on not buying a nissan. edmonds has many complaints about this problem . just another take your money with no service. wkp *tr | |||
| 11/16/2007 | 49000 | 1 | |
| Nissan murano sl. while driving this car in heavy traffic at about 65mph the service engine soon light came on and the car slowed down to a stop. i was unable to get the car going again. this incident happened on a 250 mile drive i could not use my cell because it happened in a dead zone. i had just had the car serviced with a oil change the day before this incident. *tr | |||
| FUEL SYSTEM, OTHER - STORAGE | |||
| 02/18/2005 | 30000 | 3 | 06/11/2003 |
| In february 2005 the alternator failed to charge the battery and the car slowed to a complete stop and the battery died in the middle of a busy intersection. i had to tow the car to the nearest dealership and the car was repaired 48 hours later. in march 2005 the gas tank lid wouldn't open and the car was running out of gas. i drove the car to the dealership and it took 48 hours to repair. however, the repair was done by prying the lid open and i still have not recieved the new part. in may 2005 the transmission failed in the middle of a busy intersection and i had to tow the car to the dealership. they still have the car and expect to have it for two weeks at least. they cannot guarentee that they will pay for the rental car costs which will amount to at least $350 at $25 a day. this car only has 35,000 miles on it. | |||