Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
NTB08-055A07/21/200810025522Srs precautions during service;improper maintenance, including incorrect removal and installation of the srs, can lead to a serious injury or death caused by unintentional activation of the srs on all nissan models with the srs systems. *08/15/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
11/08/200631500209/01/2004
 Tl* - the contact owns a 2004 nissan morano. while driving she noticed that the air bag and seat belt warning lights were illuminating and thought they needed to be reset. the vehicle had been parked all day with the window accidentally cracked. it rained that day therefore the interior of the vehicle got wet. while driving home at 40 mph the passenger's side air bags deployed unexpectedly. the dealer stated that water could have gotten into the sensors and caused the failure. *ak updated 2/22/2007 - the consumer contacted the manufacturer requesting reimbursement but they denied the request. *nm
05/05/20067000107/01/2004
 Dt*: the contact stated while driving 40 to 45 mph on a gravel road down a steep decline, brakes were applied and control of the vehicle was lost causing the vehicle to roll several times. the vehicle landed on the passenger side and the air bags did not deploy. seat belts were in use however a thoracic disc fracture and a sever cut above the eye were sustained by the occupants. a police report was filed at the scene. the vehicle was towed to an the dealer where it was deemed totaled. updated 10/30/2006 - the vehicle was totaled. *nm
03/29/2004102/07/2004
 I bought a new nissan murano 2004 model in february 7th 2004 and met with an accident on 29th march 2004 ...the car was a total loss ...i want to complain about the not opening of airbags in my car at the time of accident...i called nissan they going to look into ..after follwing for more than two months they cam back with a reply ..they couldn't see my car bcoz of lapse of thier guys ..and now the car is alreday in yard and they cant find it..i tried to report this to police but since the cars involved in an accident were totalled although both of us guys were seemed to be ok at that time. so he didnt file the police report..none of the air bags came up.i was the only person who was injured .*ak
AIR BAGS - FRONTAL
07/22/2007330001
 I ran off the left side of a mountain road hitting a large tree with the driver's door, then continued down the hill another ~20 feet slamming into a boulder. when i hit the tree, the driver's door window broke as well as the driver's side rear door. the door was jammed shut. the nissan was equipped with front side impact airbags and both front and rear head protection airbags. none were deployed. when i hit the boulder, the front passenger airbag deployed, but the driver's front airbag failed to deploy. the pre-tensioner on the driver's seatbelt did not latch resulting in me hitting my upper chest and lower jaw on the steering wheel since the airbag did not deploy. the fuel cut-off device also failed to activate and shut off the engine. after almost a minute, i turned off the engine with the key. i had been knocked unconscious for several seconds. the 2004 nissan murano sustained over $25,000 in damage which resulted in it being totaled by my insurance company. the airbag light would illuminate briefly when starting the car prior to the accident. so there was no indication of an airbag malfunction. there was substantial damage to the driver's side of the vehicle as well as the front and undercarriage. my injuries were limited to bruises to my chest and lower jaw. the accident also greatly aggravated a prior injury to my upper back. when i went to go remove my personal belongings from the vehicle, i found that the jack, mounted in the rear floor had come completely out. *tr
AIR BAGS - SIDE/WINDOW
07/22/2007330001
 I ran off the left side of a mountain road hitting a large tree with the driver's door, then continued down the hill another ~20 feet slamming into a boulder. when i hit the tree, the driver's door window broke as well as the driver's side rear door. the door was jammed shut. the nissan was equipped with front side impact airbags and both front and rear head protection airbags. none were deployed. when i hit the boulder, the front passenger airbag deployed, but the driver's front airbag failed to deploy. the pre-tensioner on the driver's seatbelt did not latch resulting in me hitting my upper chest and lower jaw on the steering wheel since the airbag did not deploy. the fuel cut-off device also failed to activate and shut off the engine. after almost a minute, i turned off the engine with the key. i had been knocked unconscious for several seconds. the 2004 nissan murano sustained over $25,000 in damage which resulted in it being totaled by my insurance company. the airbag light would illuminate briefly when starting the car prior to the accident. so there was no indication of an airbag malfunction. there was substantial damage to the driver's side of the vehicle as well as the front and undercarriage. my injuries were limited to bruises to my chest and lower jaw. the accident also greatly aggravated a prior injury to my upper back. when i went to go remove my personal belongings from the vehicle, i found that the jack, mounted in the rear floor had come completely out. *tr