Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | ||||||||||||||||
| 05V319000 | NISSAN NORTH AMERICA, INC. | from 08/08/2002 to 09/24/2004 | V (Vehicle) | 125466 | 08/01/2005 | ODI | NISSAN NORTH AMERICA, INC. | 07/14/2005 | 07/14/2005 | |||||||
| Defect Summary | On certain sport utility vehicles, there is a possibility that a wire breaking inside the alternator could stop the battery from charging. | |||||||||||||||
| Consequence Summary | If this happens, the charger warning and brake warning lamps will immediately come on and the battery will begin to discharge. after a short time, the engine will go into a fall safe condition which will limit vehicle speed. the engine will stop running which could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect and replace the alternator with a new version which has been modified to prevent movement of the coil. the recall began on august 1, 2005. owners may contact nissan at 1-800-647-7261. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| NTB-09-030 | 04/06/2009 | 10030165 | Nissan: the 12 volt battery is an important part of the vehicle electrical system and is required to stay connected when the engine is running. to prevent damage to vehicle electronic components follow the instructions/cautions. no mod | 08/12/2009 | |
| 04060 | 05/19/2004 | 10007563 | Malfunction indicator light on with diagnostic toruble code p0710 cvt fluid temperature sensor circuit. *mr | 07/01/2004 | |
| 04070 | 06/07/2004 | 10007556 | Malfunction indicator light on with diagnostic trouble code p1031, p1051, p1148, p1168 a/f sensor heater / closed loop.*mr | 07/01/2004 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| NTB-09-030 | 04/06/2009 | 10030165 | Nissan: the 12 volt battery is an important part of the vehicle electrical system and is required to stay connected when the engine is running. to prevent damage to vehicle electronic components follow the instructions/cautions. no mod | 08/12/2009 | |
| ELECTRICAL SYSTEM - BATTERY - CABLES | |||||
| NTB-09-030 | 04/06/2009 | 10030165 | Nissan: the 12 volt battery is an important part of the vehicle electrical system and is required to stay connected when the engine is running. to prevent damage to vehicle electronic components follow the instructions/cautions. no mod | 08/12/2009 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| EA05006 | NISSAN NORTH AMERICA, INC. | 03/25/2005 | 08/17/2005 | ALTERNATOR FAILURE / ENGINE STALLING | 05V319000 | |
| Odi received 14 reports of alleged engine stalling due to alternator failure on my 2003-2004 murano (subject) vehicles.all of the complaints reported that the vehicle could not be restarted after the stall occurred.based on these complaints, odi opened pe04-077 and later upgraded to ea05-006 for the subject vehicles.during ea05-006, additional failure data were identified as noted in the failure report summary above.on july 12, 2005, nissan notified nhtsa of a safety defect on my 2003-2005 murano vehicles produced from april 8, 2002 and september 24, 2004 (recall 05v-319).the notification stated that an open circuit in the alternator can occur due to wire fatigue caused by movement of the rotor coil during rapid changes in engine speed in vehicles equipped with a continuously variable transmission (cvt).higher engine compartment temperature in the murano compared to other nissan models may also be a contributing factor to the wire fatigue.nissan also reported that when this happens, the charge warning and brake warning lamps will illuminate and the battery will begin to discharge.after a short time, the engine will then enter a fail safe mode that limits vehicle speed.very shortly after reaching this condition, the engine will stop.nhtsa's testing, however, showed that although the warning lamps illuminate, the vehicle speed is limited to only 4-7 mph rather than what nhtsa considers a fail safe mode. nissan will instruct owners to return their vehicles to any nissan dealer for an alternator inspection and replacement, if required.note:some vehicles may have had the newly designed alternator previously installed under warranty.consequently, this investigation is closed.odi will monitor the effectiveness of the remedy and take further action if warranted. | ||||||
| PE04077 | NISSAN NORTH AMERICA, INC. | 11/19/2004 | 03/25/2005 | ALTERNATOR FAILURE/ ENGINE STALLING | ||
| Odi opened pe04-077 based on 14 reports of alleged engine stalling due to alternator failure.all of the complaints reported that the vehicle could not be restarted after the stall occurred.during pe04-077, additional failure data was identified as noted in the failure report summary above . during the investigation, nissan identified that there had been alternator warranty replacements due to an open circuit in the rotor coil caused by wire fatigue. odi | ||||||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | ||||||
| EA05006 | NISSAN NORTH AMERICA, INC. | 03/25/2005 | 08/17/2005 | ALTERNATOR FAILURE / ENGINE STALLING | 05V319000 | |
| Odi received 14 reports of alleged engine stalling due to alternator failure on my 2003-2004 murano (subject) vehicles.all of the complaints reported that the vehicle could not be restarted after the stall occurred.based on these complaints, odi opened pe04-077 and later upgraded to ea05-006 for the subject vehicles.during ea05-006, additional failure data were identified as noted in the failure report summary above.on july 12, 2005, nissan notified nhtsa of a safety defect on my 2003-2005 murano vehicles produced from april 8, 2002 and september 24, 2004 (recall 05v-319).the notification stated that an open circuit in the alternator can occur due to wire fatigue caused by movement of the rotor coil during rapid changes in engine speed in vehicles equipped with a continuously variable transmission (cvt).higher engine compartment temperature in the murano compared to other nissan models may also be a contributing factor to the wire fatigue.nissan also reported that when this happens, the charge warning and brake warning lamps will illuminate and the battery will begin to discharge.after a short time, the engine will then enter a fail safe mode that limits vehicle speed.very shortly after reaching this condition, the engine will stop.nhtsa's testing, however, showed that although the warning lamps illuminate, the vehicle speed is limited to only 4-7 mph rather than what nhtsa considers a fail safe mode. nissan will instruct owners to return their vehicles to any nissan dealer for an alternator inspection and replacement, if required.note:some vehicles may have had the newly designed alternator previously installed under warranty.consequently, this investigation is closed.odi will monitor the effectiveness of the remedy and take further action if warranted. | ||||||
| PE04077 | NISSAN NORTH AMERICA, INC. | 11/19/2004 | 03/25/2005 | ALTERNATOR FAILURE/ ENGINE STALLING | ||
| Odi opened pe04-077 based on 14 reports of alleged engine stalling due to alternator failure.all of the complaints reported that the vehicle could not be restarted after the stall occurred.during pe04-077, additional failure data was identified as noted in the failure report summary above . during the investigation, nissan identified that there had been alternator warranty replacements due to an open circuit in the rotor coil caused by wire fatigue. odi | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 02/10/2012 | 1 | ||
| Door lock actuators fail to lock doors within short period of time. also affected gas fill door because it is connected with an electrical solenoid. *tr | |||
| 02/10/2012 | |||
| Door lock actuators fail to lock doors within short period of time. also affected gas fill door because it is connected with an electrical solenoid. | |||
| 12/17/2012 | 119800 | 1 | |
| I was stopped at traffic light, when light turned green i began to accelerate. i began to smell burning thru air vents and then at about 40 mph the car would not respond to my acceleration of gas pedal. i had lost all power and control of vehicle. the car behind me had to swerve suddenly to avoid me and it almost caused a serious wreck with my 4 children inside. i had battery checked and alternator checked and was told alternator was bad. well i replaced alternator and wouldn't you know it 2 weeks later, the same incident occurred, i was going about 35-40 mph and it just quit again. and again my 4 kids were inside as i was driving them to school! i've called to inquire about the recall for this issue and am told mine doesn't qualify. i've seen so many people with this issue. why isn't it being addressed. will it take having my 4 kids inside involved in an awful wreck? we need someone to help with this before something bad has to happen!! *tr | |||
| 12/17/2012 | 119800 | ||
| I was stopped at traffic light, when light turned green i began to accelerate. i began to smell burning thru air vents and then at about 40 mph the car would not respond to my acceleration of gas pedal. i had lost all power and control of vehicle. the car behind me had to swerve suddenly to avoid me and it almost caused a serious wreck with my 4 children inside. i had battery checked and alternator checked and was told alternator was bad. well i replaced alternator and wouldn't you know it 2 weeks later, the same incident occurred, i was going about 35-40 mph and it just quit again. and again my 4 kids were inside as i was driving them to school! i've called to inquire about the recall for this issue and am told mine doesn't qualify. i've seen so many people with this issue. why isn't it being addressed. will it take having my 4 kids inside involved in an awful wreck? we need someone to help with this before something bad has to happen!! | |||
| 10/28/2012 | 90000 | 1 | |
| About 2 weeks ago i changed the battery because it wasn't working anymore, it started with the car losing power just a little bit and then come back when one morning it turned on and then died, i took the battery and got it charged but didn't last long, ended buying a new one. now for the past few days again the car lost starting losing power and back up, till today it completely died. so at the end we figured it was the alternator, found out online about other drivers with same issue with same model and year car and of a recall being done. *tr | |||
| 09/13/2012 | 118000 | ||
| Tl- the contact owns a 2004 nissan murano. the contact stated when the vehicle was turned on the brake light and battery warning lights illuminated. on a separate occasion the vehicle also stalled. the vehicle was towed to the dealer. the dealer confirmed the alternator needed to be replaced. the manufacturer was made aware the failure and they confirmed the vin failed to qualify for repairs under nhtsa campaign id number:05v319000 (electrical system:alternator/generator/regulator). the vehicle was repaired. the failure mileage was 118,000 and the current mileage was 118,300. rvk | |||
| 09/13/2012 | 118000 | ||
| Tl- the contact owns a 2004 nissan murano. the contact stated at engine start up the brake light and battery warning lights illuminated. the contact also stated on a separate occasion the vehicle stalled. the vehicle was towed to the dealer. the dealer confirmed the alternator needed to be replaced. the manufacturer was made aware the failure and they confirmed the vin failed to qualify for repairs under nhtsa campaign id number:05v319000 (electrical system:alternator/generator/regulator). the vehicle was repaired. the failure mileage was 118,000 and the current mileage was 118,300. rds | |||
| 08/17/2012 | 87000 | 1 | |
| All four power door lock actuators are bad in the car. this is preventing the doors from properly locking and unlocking. this is a major safety issue for the car. i have looked online and there are hundreds of complaints about door lock actuators on 2004 muranos. *tr | |||
| 08/17/2012 | 87000 | ||
| All four power door lock actuators are bad in the car. this is preventing the doors from properly locking and unlocking. this is a major safety issue for the car. i have looked online and there are hundreds of complaints about door lock actuators on 2004 muranos | |||
| 11/30/2011 | 108000 | ||
| All of the door locks do not work. i have had my murano in the shop 3 times and they cannot figure out the problem. i have now spent close to $1000 and the problem is still not fixed! they first replaced a switch in the driver's side door. that did not fix the problem. they then replaced the bcm, the locks worked for about a week and now they are not functioning again. this is a safety hazard because i am a single woman and should be able to lock and unlock my doors as needed. how many people have to file a complaint for the same issue before nissan does something about it??? it is absolutely ridiculous that i should have to spend almost $1000 and still not have functioning door locks!!! i know for a fact the problem is not the solenoids in the doors that control the locks because my repair shop tested each one in each door and they are properly functioning, which is what led us to check the bcm. when it was determined the bcm was bad, i had that replaced but obviously that is not the only problem. please do something about this issue!!! | |||
| 01/05/2011 | 140000 | ||
| Tl* the contact owns a 2004 nissan murano. the contact stated while driving 30 mph the vehicle stalled without any warning. the vehicle was taken to the dealer who diagnosed that the battery and alternator belt needed to be replaced. the remedy failed to correct the failure, two weeks later the failure recurred. the manufacturer was made aware of the failure but did not offer any assistance and referred her to the dealer. the vehicle was not repaired. the failure and current mileage was 140,000. | |||
| 01/05/2011 | 140000 | ||
| Tl - the contact owns a 2004 nissan murano. the contact stated while driving 30 mph the vehicle stalled without any warning. the vehicle was taken to the dealer who diagnosed that the battery and alternator belt needed to be replaced. the remedy failed to correct the failure, two weeks later the failure recurred. the manufacturer was made aware of the failure but did not offer any assistance and referred her to the dealer. the vehicle was not repaired. the failure and current mileage was 140,000. rvk | |||
| 01/05/2011 | 140000 | ||
| Tl - the contact owns a 2004 nissan murano. the contact stated that while driving 30 mph the vehicle stalled without any warnings. the vehicle was taken to the dealer who diagnosed that the battery and alternator belt needed to be replaced. the remedy failed to repaired the failure, two weeks later the failure occurred again. the manufacturer was made aware of the failure who did not offered any assistance and referred her to the dealer. the vehicle was not repaired. the failure and current mileage was 140,000. pm | |||
| 05/19/2011 | 125625 | ||
| A recurring check engine light problem, hesitation on acceleration after sitting in traffic for a while, poor idling, and the even a complete shutoff while my girlfriend was driving and my two daughters as passengers. the cars has completed shutoff twice while driving. once while turning left at low speed and the other one while on the highway. | |||
| 01/01/2008 | 60000 | ||
| Electronic door lock failure, 2004 nissan murano se. whether activated from the driver's door button or by remote fob and whether for lock or unlock, electromechanical response at each affected door is too weak, requiring manual lock/unlock. problem is not consistent at each door although all 4 doors have not worked simultaneously in 2-3 yrs. driver's door is the only one which has not been affected so far. | |||
| 05/25/2010 | |||
| Doors lock malfunction. all the time | |||
| 01/02/2010 | 40000 | 1 | |
| Battery dies every 4 to 6 mo. have to keep buying new batteries because nissan says they can not find a problem. first time with original oem battery (2 years old) on vacation and the battery died in the hotel paring lot on a sunday out of town. would not jump start. no dealer open so bought a $150 battery from well known parts store. now every 4 to 6 mo battery dies the same way, will not jump start because deed cell in battery this is the 5th battery now in 2 years. nissan says they can not find any thing and the parts store says its not their batteries. i am left with a car i can not take on trips as it will die on us. nissan says they can not find any problems and a new battery is replaced but happens again. parts store runs test on battery and on car they show intermittent spikes but it does not show up on there elect. tool. help i am stuck and no i wants to help. *tr | |||
| 07/30/2009 | 76295 | 1 | |
| My murano suddenly would not accelerate and the abs and brake lights illuminated. the same exact description of the original recall for the alternator. i had to tow to dealer and luckily i still was under extended warranty so it was mostly covered. called nissan this morning and they informed me that the recall was already performed for my vehicle in september of 2006. obviously they didn't learn from their original mistake. they should be doing repair again for free and paying for the battery that got fried in the process. *tr | |||
| 09/25/2008 | 36000 | 1 | |
| I own a nissan murano and in may 08 driving on the freeway and without any warning we had a sudden loss of power. we managed to pull over, stopped the engine and restarted it. check engine light came on but we were going out of town and car drove fine and check engine light went off. we had the same problem on 9/6/08 and took the car to nissan dealership. they claim it was a wiring problem to the throttle connection and repaired it and assured me they had fixed the problem. driving home on an extremely busy freeway in rush hour it happened again, today 9/25 and this time the car behind me had to swerve to avoid me but i was near my exit and cruised to a stop. i was quite shaken. i turned the car off and it started again and immediately drove it to the dealership. they still have it and are checking it. this is an extremely dangerous situation. i have called nissan and they apparently do not have any complaints and also the dealership has not heard of this which is quite surprising as literally hundreds of complaints regarding the murano for same problem on websites. my complaint is that the 2004 nissan murano (less than 37,000 miles) is extremely dangerous to drive and nissan knows there is a problem and they are ignoring it. we have been lucky that we were not rear-ended at high speeds where someone could have been killed. i am waiting to hear back from nissan but the fact that the dealership has not heard of this problem is amazing, just type in nissan murano sudden loss of acceleration and you will see. not sure if anything can be done, but i want my complaint documentation in case someone dies due to this problem. *tr | |||
| 09/28/2006 | 27144 | 1 | |
| Vehicle had recall issued on july 14th, 2005. the recall was changing the alternator. our vehicle had the recall performed several months ago. the recall was to make sure the vehicle does not fail while driving (shut down). our vehicle shut down while driving on 9/28/06, after it had recall performed. it had the exact consequence as if the recall had not been performed. *nm | |||
| 10/31/2005 | 40000 | 1 | 05/30/2004 |
| While driving, brake warning lamp suddenly came on. accelerator stopped responding. then eventually, the engine died. *nm | |||
| 11/27/2004 | 12000 | 1 | 02/26/2004 |
| Dt: the engine stalled at highway speeds of 35 mph. no warning lights had come on, prior to the engine stalling. the heater motor blower stopped working and about 20 minutes later, the engine stalled. the steering was lost. as soon as the vehicle had come to a stop, the consumer shifted the gear into park and the engine restarted. *ak the problem could not be duplicated. *sc *jb | |||
| 05/03/2005 | 1901 | 1 | 01/29/2005 |
| 2004 nissan murano se awd with only 1901 miles had the alternator fail today. the car completely lost power leaving my unable to accelerate or use power steering or braking functions. occurred on local city streets---had this occurred on the highway travelling at highway speeds it could have easily led to an accident. this is a very unsafe condition and should be rectified immediately. dealer tech acknowledges that there have been numerous problems with the alternator. dealer has ordered a replacement part (albeit a remanufactured one and not a new one) and will be replacing it tomorrow. the | |||
| 12/28/2004 | 4026 | 1 | 09/03/2004 |
| Alternator failure on 2004 nissan murano with 4026 miles on it. 1. faulty start, brake light and battery light came on. 2. car completely lost acceleration then power. 3. towed to nearest nissan dealership- new alternator installed- repaired at no cost to customer. *nm | |||
| 01/09/2005 | 19860 | 1 | |
| 1) loss of acceleration and blinking dash lights (vdc on/off, abs, battery) and strange noise through stereo 2) smell of electrical components at high heat 3) smoke in cabin, smoke from under hood. *jb | |||
| 09/10/2004 | 9007 | 1 | 11/25/2003 |
| Alternator failed. *ak pe04077_cat | |||
| 06/28/2004 | 2 | ||
| While driving 45 mph consumer noticed that the battery and brake light appeared on the dashboard and remained on. consumer applied the accelerator pedal and the vehicle failed to accelerate. vehicle was taken to the dealer for inspection, and mechanic determined that the alternator and battery needed to be replaced, and replaced them. however, the problem recurred. *ak pe04077_cat | |||
| 10/12/2004 | 13000 | 1 | 12/10/2003 |
| Alternator failed while driving on the highway. luckily i was in bumper to bumper traffic so the speed was only about 10 mph but i think that had i been going 65 that the potential for an accident etc. would be very likely. you lose all ability to accelerate, imagine pulling off onto a street with a failure like this and a car coming in the other direction? steering is slighly compromised as well. again, i was lucky and coasted to the side of the road, someone else may not be as lucky.*ak pe04077_cat | |||
| 10/10/2004 | 8500 | 1 | 03/15/2004 |
| Alternator failed and car stopped in the middle of the freeway during night time while i am driving a car. thankfully i pulled my car to the side of the freeway and called 911, because i had no lights at all because my car totally died and i had a baby and a wife in the back seat. *ak pe04077_cat | |||
| 10/09/2004 | 1698 | 0 | 11/22/2003 |
| I own a nissan murano 2004 automobile. since oct. 6 2004 i have had a battery & brake light come on & off. on oct. 9 within the morning time frame the battery, brake, abs and airbag light came on right before i stopped at a stop sign. once i came to a complete stop i pressed on the gas pedal and the car engine revved up but the murano went no where. i shut off the car and turned it back on and the car did not want to start at all. i tried boosting it and the murano did turn on but the car did not go anywhere. i did send it the nearest dealership and nissan of jersey city, n.j. did fix my problem in a very quick manner. it seemed to be a alternator problem. they have replaced my alternator with an updated version. *nm pe04077_cat | |||
| 10/08/2004 | 12100 | 1 | |
| I recently had my 2004 murano at 12,000 miles towed to the dealership. the brake light and battery light went on, on the way to work in the morning and continued to be on all day. being that there was no sign of trouble except for the warning light and no nissan dealership in the area of where i work i proceeded through my day. i headed home and came to a stop sign and went to go accelerate and went no where as if i was in neutral. i idled to the side of the road so i could turn the truck on and off and still i could not accelerate. i idled to my house fortunately was around the corner and called the dealership. the service person asked if i could go in reverse so i tried and i could. i put it in drive and surprisingly was able to go forward so i was told to bring it in immediately. on my way to the dealership on the highway doing 65 to 70 in the evening traffic went to accelerate and went no where!!! i was in the middle of traffic doing 5 mph with no way getting to the shoulder which was so dangerous. finally a kind person let me go idle to the side to where i could call a tow truck. as i was sitting waiting for a tow truck, i tried to turn the truck on but it would not turn over. it seems to me that this problem is not being remedied as it should be before a person losses a life. this is a serious problem that is continuing through the models. it is being over looked at the expense of the consumer. i am paying for a car that has a great reputation as i were to think. *nm pe04077_cat | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 05/03/2010 | 61000 | ||
| Tl* the contact owns a 2004 nissan murano. the contact was driving approximately 2 mph in reverse. when pressure was applied to the accelerator pedal there was a loud noise on the front passenger side of vehicle. the engine was turned off and restarted. the battery and brake warning light indicators were illuminated on the instrument panel. the warning light remained illuminated until the engine was turned off. an authorized dealer stated that there was a recall repair performed on the vehicle per nhtsa campaign id number 05v319000 (electrical system: alternator/ generator/ regulator). the failure occurred after the recall repair was performed. the failure mileage was 61,000. | |||
| 06/22/2009 | 78000 | ||
| Tl*the contact owns a 2004 nissan murano. the contact noticed that the vehicle was losing power while driving at an unknown speed. a few seconds later, the vehicle regained power. he took the vehicle to the dealer and they replaced the battery and alternator; however, the vehicle still did not have power. the dealer stated that the transmission also needed to be replaced at the estimated cost of $5,000. a report was filed with the manufacturer (number 6529588) and they stated that they would call the contact back. the current and failure mileages were 78,000. | |||
| 08/20/2008 | 97465 | 1 | |
| I never received a recall notice on my vehicle from nissan, as i was driving home on wednesday, 8/20/08 my vehicle just stopped operation as i was going through an intersection, luckily there was no traffic. i coasted to the side of the road and turned off the car. after having it towed i found out it was the alternator which cost me $456.73. i found out from the garage that this vehicle had a recall, i again was never informed and would like to received reimbursement for this expense. *tr | |||
| 05/19/2008 | 46095 | 1 | 06/09/2005 |
| Tl*the contact owns a 2004 nissan murano. while driving approximately 60 mph, the alternator and brake light indicators illuminated on the instrument panel. the vehicle came to a complete stop and was towed to the dealer. the dealer stated that the alternator was the cause of the failure. the dealer replaced the alternator at the cost of $874. the manufacturer stated that the dealer in vermont replaced the alternator under nhtsa campaign id number 05v319000 (electrical system:alternator/generator/regulator). the dealer in connecticut stated that the recall repair was never performed. the manufacturer stated that the campaign expired in 2006; therefore, they were not responsible for reimbursement and would not provide documentation with the recalled information. the failure mileage was 46,095 and current mileage was 46,095 updated 06/16/08 *bf | |||
| 01/20/2008 | 67535 | 2 | 08/20/2006 |
| Re: nhtsa recall # p5215/05v-319, nissan motors recall of defective alternator. alternator was replaced in jul 06 as per recall, replacement alternator failed 20 jan 08 as per same symptoms that initiated recall. vehicle belongs to daughter and nissan would not replace for free, submitted arbitration to nissan hq and was denied. *tr updated. | |||
| 11/16/2007 | 36240 | 1 | |
| Alternator tensioner bracket failed (snapped) prematurely due to metal fatigue in the part causing loud rattle to come from vehicle. tensioner assembly (bracket and belt) had to be replaced at a cost of $352. vehicle was barely out of warranty. *tr | |||
| 03/23/2007 | 25928 | 1 | 10/15/2004 |
| Fan / alternator belt shredded on 04' murano with less than 26,000 miles. caught and taken to dealer before complete failure. same thing happened on 02 maxima with approx. same mileage. maxima belt failed completely, needed jumper box to charge alternator enough to get home. dealer has no explanation for belt failures, but both vehicles have the same engine, and seems like a design flaw. *jb | |||
| 01/29/2007 | 51108 | 1 | 06/18/2004 |
| Alternator adjusting bracket - jan 29, 2007 today, i had to have my 2004 nissan murano serviced due to a coolant leak that i noticed. when looking at the vehicle, entire underbody was filled with coolant and no coolant remained in the resevoir. the dealer serviced the vehicle and documented the issue as the alternator adjusting bracket having broken and rupturing the hose, fan pulley and the power steering belt being negatively impacted. after speaking with the service tech., there have been multiple times that he has seen this issue. with an obvious repeating issue in the vehicles, the severity of damage to the vehicle (bracket breaks, alternator loosens in hood and damages surrounding mechanisms, or occupants (operation of vehicle not ideal with bracket broken, impacting surrounding mechanisms (power steering belt, fan, alternator, coolant system) that could result, and the customer dissatisfaction of having this issue and incurring the costs to repair. *jb | |||
| 11/09/2006 | 23066 | 4 | 11/27/2004 |
| Dt*: the contact stated while traveling 25 mph on dry normal road conditions, the vehicle stalled, and was able to be restarted. the vehicle stalled again, after traveling 10 yards. it was towed to the dealership, who performed a diagnostic, and determined that the alternator needed to be replaced. the check engine and battery light were illuminated prior to the incident. the stalling recurred a year later on 07/17/06 while traveling 30 mph. the check engine light was illuminated prior to the incident. the vehicle was restarted and driven to another dealership, who replaced the throttle meter. this corrected the problem. on 10/24/06, the problem recurred while traveling 30 mph, and was towed to another dealership, who could not service the vehicle due to lack of parts needed for the diagnostic. the vehicle was towed to another dealership, who determined the automatic transmission was defective, and was replaced. this remedied the problem. the contact wrote a complaint letter to the manufacturer and dealer on 10/29/06, but had yet to receive a response. *ak updated 12/28/2006 - *nm | |||
| 10/06/2005 | 53000 | 1 | 09/01/2003 |
| 2004 murano was recalled for bad alternators - i never received recall notice; however, while driving in 6 lanes of traffic, warnings lights came on. the alternator was replaced by a nissan dealership, whether from the campaign recall or my extended warranty, unsure. now, i had to replace the battery, which no allowance has been applied to the above recall for the roll out affect. there has been 3 recalls for this vehicle, so far.*jb | |||
| 07/23/2006 | 32420 | 1 | 03/21/2005 |
| Dt*: the contact stated, while traveling at 50 mph., the brake and battery warning lights illuminated just before the vehicle lost power and the engine stalled. the vehicle was towed to a service dealer, where an inspection found a defective alternator was the cause. | |||
| 06/23/2006 | 7390 | 1 | |
| 2004 nissan murano broke down, upon inspection mechanic determined it was the alternator. the alternator was replaced. consumer was not notified about a recall on the alternator. *kb ***nar*** the consumer requested reimbursement. *jb | |||
| 07/05/2006 | 45000 | 1 | 03/27/2004 |
| Dt*: the contact stated the vehicle stalled intermittently. a nhtsa recall, #05v319000 was performed on the vehicle on march 28, 2005 concerning the electrical system; alternator/ generator/ regulator however, the recall did not remedy the problem. the dealership would not offer a second repair without charge under the recall. | |||
| 02/06/2006 | 3 | 07/05/2004 | |
| Had the alternator replaced on a recall - subsequent the vehicle stopped 3 times without warning in traffic - transmission not engaged and no power - rolled to stop on highway and battery is dead so cannot restart - returned to dealer twice and first said they had forgot to reflash the engine after the recall installation of the alternator - after that it stopped again in traffic without warning for the third time - returned to dealer and they said this time the alternator cable was loose - since i felt the vehicle unsafe to drive, i asked they contact nissan at least for a new alternator and was willing to try one last time - nissan service refused to help and then i considered the vehicle unsafe to drive - unfortunately i am able via our lease company to dispose of this vehicle and get another - please check your records because in my case, the problems started after the alternator change and it is very dangerous to stall unexpectedly in freeway traffic - all happened in first quarter 2006 - service details available if requested. *jb | |||
| 11/22/2005 | 31000 | 1 | 02/01/2004 |
| Dt: the contact stated the charger warning and brake warning lights illuminated. he immediately took the vehicle to the dealership. he spoke with half a dozen people in the dealership, who stated they were unaware of any problem with the vehicle in regard to the lights. the next morning he called the dealership to make an appointment for service. upon looking up the vin,they found there was recall 05v319000 concerning the alternator. the vehicle was taken to the dealer and the work was performed. approximately 24 days later he received the recall letter concerning the alternator. the contact was concerned that he did not receive the letter in a timely manner, and they only sent it because of the failure. the manufacturer has not been contacted . *ak updated 3/17/2006 - the recall letter was received four month after the failure occurred. when the alternator failed the vehicle went into safe mode and could not be drive forward, only in reverse. *nm | |||
| 07/27/2005 | 10000 | 2 | 08/09/2004 |
| Dt: the contact had nhtsa recall campaign 05v319000 repairs performed concerning the electrical system: alternator/generator/regulator. afterwards, there was a loss of power and the engine died without warning. the vehicle was towed to the dealer. the dealer was unable to determine the source of the problem. *ak | |||
| 10/04/2005 | 19500 | 2 | 03/01/2004 |
| I lost engine power while in motion and hit a pole. related to nhtsa recall id number: 05v319000. same issue happened 5-27-05. recall date july 14, was not notified of recall. car was in nissan dealership on 3 occasions since original repair, and had just left the shop 3 days prior to engine failure and collision. *jb | |||
| 09/28/2005 | 22250 | 3 | 03/24/2004 |
| My vehicle is at 22,000 miles. i am on my way to work, when the check engine light suddenly comes on. no sooner than the light came on, my car suddenly looses power, and coasts to a stop. i called giles nissan of lafayette, la, and had the vehicle towed in. i had an appointment set up from 2 weeks before this for the alternator recall and because my cd player kept saying check disc, and would not play a cd. this happened the wednesday before my scheduled appointment. so my car is at nissan overnight before i get a call saying they are just getting to my car, and that they do not have a loaner for me. i was told that it was the throttle position sensor that was bad, and that they had overnighted the part, but that the alternator and cd player would take longer. which really blew my mind, since i had an appointment to have those two things fixed. after almost 5 days without a vehicle, we bugged the dealership enough, that they finally got me a loaner car. on the monday. on wednesday, they called and said my car was ready. i picked the car up, and on my way home, the check engine light came on again. i was so afraid that the car would stop on me again, and now i'm in the middle of 5:00 traffic. the car is sputtering. kind of jumping. idling really high, and then when i go to stop, the car's rpms jump up above 1, and then back down before stopping. this causes the car to jump forward or jerk forward a bit. i dropped the car off this morning, and they said now one of the cylinders is misfiring. i don't know why my car was given back to me if it was not fixed. the problems i am having a serious. these could be potentially deadly problems. *jb | |||
| 08/06/2005 | 14000 | 1 | 05/01/2004 |
| Dt: contact owns a 2004 nissan mirano. he received recall 05v319000 about one-two months ago concerning the alternator. he contacted a dealer about 2 weeks after receiving the letter. they told him they had no parts ,and did not know when they would get the parts. they refused to take the contact's phone number because they did not have a clue when they would get the parts. the contact called the nissan hot line number, and they gave him a file number/ also, they told him they would call him. they have not called him back. the contact called them back three times since then , and each time they said they will call him back, but they have not. this dealer was the closest dealer to him, therefore, he has not notified another dealer. he did not know of a another dealer close to him at this time.*ak | |||
| 09/16/2005 | 9800 | 1 | 02/13/2004 |
| Dt: the caller said she has a recall on her vehicle and cannot get the work done. she said her charge light is coming on, and the brake light is coming on, but she is not experiencing any other problems. received manufacturing recall p5215 concerning alternator. dealer said they do not have the parts. manufacturer was called a week ago, and they said they will call her back, but have not called her yet.*ak | |||
| 08/01/2005 | 1 | 11/01/2004 | |
| Dt: the consumer owns a 2004 nissan murano. the consumer received a recall letter one month ago and since then has been unable to get the recall repairs done. the dealerships could not get the parts to do the recall repairs. the consumer contacted the nissan manufacturer. since then, the consumer's wife had gotten stuck in the vehicle as well as almost being involved in an accident. nissan told the consumer that they were not responsible for the vehicles actions. the consumer was unsure of when they would perform the recall repairs on the vehicle. nissan was not willing to provide the consumer with a rental car. the recall was for the defective alternator. *ak *mr (12/05/05) *sc | |||
| 07/11/2005 | 31000 | 2 | 03/01/2004 |
| The emergency brake light and the battery light came on. after about 30 miles the car died when i was going 65 mph | |||
| 07/02/2005 | 24500 | 1 | 02/18/2004 |
| On july 2, 2005 warning lights come on (brake and alternator). since it was before a long weekend (july 4) we couldn't do too much until july 5. it was impossible to deliver vehicle to any dealer, so we were forced to put it in a local garage. alternator failed and battery was dead after 24,000 miles and 17 months of driving the vehicle. the problem was fixed by a local mechanic, reimbursment for our expenses are under dispute with nissan. | |||
| 06/28/2005 | 7100 | 1 | 12/24/2004 |
| While driving down my street, my 2004 murano (only 7,000 miles) lost acceleration and i could not get down the street. thankfully i was not on the highway or i would have been stranded. i actually made it to my driveway where it stalled for good. i called the dealer and they had it towed to the dealership, and they replaced a defective alternator. it was all covered under warranty of course, but i think this type of failure could be potentially dangerous to other drivers of murano's. | |||
| 06/26/2005 | 21200 | 1 | 08/03/2004 |
| (1) i drove from chapel hill, nc to washington, dc the morning/afternoon of the alternator failure. i was sitting idle (with car and a/c on) in front of the vienna, va metro station waiting for a friend. i was driving myself and 3 other people to a concert being held that night (sunday june 26 2005) at nissan pavilion in bristown, va. (2) as i placed my car in park to drive away with my 3 friends inside i noticed that the car would not go over 1 or 2 mph. i stepped on the gas pedal, but the enginer would not rev. i placed the car in reverse...same thing. i placed the car in neutral and the car revved. the battery and parking light were on. after a few more attempts to get the car moving i decided to shut it off for a few minutes and try again. this time around the engine would not start. (3) i had the car towed by aaa to the nearest nissan dealer. they fixed (replaced?) the alternator and i was able to pick it up again that evening. | |||
| 06/25/2005 | 15700 | 07/13/2004 | |
| During nominal operations, the break and battery warning lights illuminated which was a signal that the alternator has failed. this model vehicle has had numerous alternator failures. | |||
| 06/25/2005 | 18000 | 1 | 05/07/2005 |
| 2004 nissan murano alternator failure at 18,000 miles on odometer. | |||
| 06/19/2005 | 6500 | 1 | 03/19/2005 |
| The brake and battery warning lights came on while driving about 35 mph. i was able to drive about 15 more miles before the car appeared to stall. after pulling to the side of the road, i determined that i was still able to drive the car, albeit at a maximum of 5 mph. luckily, i was only five blocks from home at the time and was able to safely drive the car and park it in front of my house. i called a tow truck and had the car towed to the dealership. the technicians determined that the alternator needed to be replaced. the alternator was replaced free of charge as the car was still under warranty with only 6500 miles. | |||
| 06/20/2005 | 4660 | 2 | 12/17/2004 |
| Battery & brake light came on, few hours later car started stalling, car then cut off and was just idle, could not accelerate, dash board turned off, car sputterred then turned off. taking car to dealership tomorrow | |||
| 06/10/2005 | 10052 | 1 | 05/15/2004 |
| 2004 nissan murano failed to run on the highway. the engine was still running but the car would not move. wife on way home from work and the car just quit on a busy fast exit ramp off i-95. after being towed to dealer the alternator was replaced. to completely stop on the highway to me is a very risky type of failure. | |||
| 06/05/2005 | 1 | ||
| My alternator for my nissan murano 04' series failed at 13k miles. known to be a defect on all murano's. | |||
| 04/22/2005 | 14000 | 1 | 01/27/2004 |
| Engine stalled while driving on highway. could not restart. took vehicle to dealer (still under warranty), who stated that the alternator failed causing the battery to fail. dealer replaced alternator and battery. | |||
| 10/12/2004 | 12961 | 1 | 11/14/2003 |
| Alternator failure | |||
| 05/03/2005 | 1901 | 1 | 01/29/2005 |
| 2004 nissan murano se awd with only 1901 miles had the alternator fail today. the car completely lost power leaving my unable to accelerate or use power steering or braking functions. occurred on local city streets---had this occurred on the highway travelling at highway speeds it could have easily led to an accident. this is a very unsafe condition and should be rectified immediately. dealer tech acknowledges that there have been numerous problems with the alternator. dealer has ordered a replacement part (albeit a remanufactured one and not a new one) and will be replacing it tomorrow. the | |||
| 10/10/2004 | 8100 | 1 | 05/23/2004 |
| The alternator stopped working. the car was stranded in the middle of the road. *ak | |||
| 10/03/2004 | 11000 | 1 | |
| At 11,000 miles and 10 months the alternator failed draining the battery. consumer had the vehicle towed to the dealer, who replaced the alternator free of charge. *ak | |||
| 09/10/2004 | 9007 | 1 | 11/25/2003 |
| Alternator failed. *ak pe04077_cat | |||
| 06/28/2004 | 2 | ||
| While driving 45 mph consumer noticed that the battery and brake light appeared on the dashboard and remained on. consumer applied the accelerator pedal and the vehicle failed to accelerate. vehicle was taken to the dealer for inspection, and mechanic determined that the alternator and battery needed to be replaced, and replaced them. however, the problem recurred. *ak pe04077_cat | |||
| 10/28/2004 | 4600 | 1 | 07/24/2004 |
| On oct 26 warning lights came on (brake and alternator). on oct 28, 2004 alternator failed and had to be replaced at 4600 miles on 2004 nissan murano bought in july 04. *ak | |||
| 10/12/2004 | 13000 | 1 | 12/10/2003 |
| Alternator failed while driving on the highway. luckily i was in bumper to bumper traffic so the speed was only about 10 mph but i think that had i been going 65 that the potential for an accident etc. would be very likely. you lose all ability to accelerate, imagine pulling off onto a street with a failure like this and a car coming in the other direction? steering is slighly compromised as well. again, i was lucky and coasted to the side of the road, someone else may not be as lucky.*ak pe04077_cat | |||
| 10/10/2004 | 8500 | 1 | 03/15/2004 |
| Alternator failed and car stopped in the middle of the freeway during night time while i am driving a car. thankfully i pulled my car to the side of the freeway and called 911, because i had no lights at all because my car totally died and i had a baby and a wife in the back seat. *ak pe04077_cat | |||
| 10/09/2004 | 1698 | 0 | 11/22/2003 |
| I own a nissan murano 2004 automobile. since oct. 6 2004 i have had a battery & brake light come on & off. on oct. 9 within the morning time frame the battery, brake, abs and airbag light came on right before i stopped at a stop sign. once i came to a complete stop i pressed on the gas pedal and the car engine revved up but the murano went no where. i shut off the car and turned it back on and the car did not want to start at all. i tried boosting it and the murano did turn on but the car did not go anywhere. i did send it the nearest dealership and nissan of jersey city, n.j. did fix my problem in a very quick manner. it seemed to be a alternator problem. they have replaced my alternator with an updated version. *nm pe04077_cat | |||
| 10/08/2004 | 12100 | 1 | |
| I recently had my 2004 murano at 12,000 miles towed to the dealership. the brake light and battery light went on, on the way to work in the morning and continued to be on all day. being that there was no sign of trouble except for the warning light and no nissan dealership in the area of where i work i proceeded through my day. i headed home and came to a stop sign and went to go accelerate and went no where as if i was in neutral. i idled to the side of the road so i could turn the truck on and off and still i could not accelerate. i idled to my house fortunately was around the corner and called the dealership. the service person asked if i could go in reverse so i tried and i could. i put it in drive and surprisingly was able to go forward so i was told to bring it in immediately. on my way to the dealership on the highway doing 65 to 70 in the evening traffic went to accelerate and went no where!!! i was in the middle of traffic doing 5 mph with no way getting to the shoulder which was so dangerous. finally a kind person let me go idle to the side to where i could call a tow truck. as i was sitting waiting for a tow truck, i tried to turn the truck on but it would not turn over. it seems to me that this problem is not being remedied as it should be before a person losses a life. this is a serious problem that is continuing through the models. it is being over looked at the expense of the consumer. i am paying for a car that has a great reputation as i were to think. *nm pe04077_cat | |||
| 05/31/2004 | 4000 | 1 | 02/07/2004 |
| Alternator failure at 4000 miles on 2004 nissan murano. *ak | |||
| 08/09/2004 | 1 | ||
| While driving battery light appeared on the dashboard, vehicle was taken to the dealership,and technician determined alternator needed to be replaced. *ak | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 06/22/2009 | 78000 | ||
| Tl*the contact owns a 2004 nissan murano. the contact noticed that the vehicle was losing power while driving at an unknown speed. a few seconds later, the vehicle regained power. he took the vehicle to the dealer and they replaced the battery and alternator; however, the vehicle still did not have power. the dealer stated that the transmission also needed to be replaced at the estimated cost of $5,000. a report was filed with the manufacturer (number 6529588) and they stated that they would call the contact back. the current and failure mileages were 78,000. | |||
| 02/26/2008 | 44000 | 1 | 12/29/2004 |
| My family and i were driving our vehicle and were at a light. our vehicle shook very hard when i applied the gas. car would not go more than 5 miles and hour. we were on our way to the highway when it happened. took the car home. had it towed to dealership. they discovered that the transmission fluid had leaked out of the car. we were given three reasons for the problem. reason 1: o ring on hose broke (covered under warranty) reason 2: dealer called back with a second reason. they said acid leaked from the bottom of the battery onto the transmission. (not under warranty) reason 3: when we picked up the car we were told that the battery was leaking from the top because the battery was overcharging itself. we were told that another murano had experienced the exact same problem (battery leaking acid to transmission). since it happened to our car and another we questioned the safety not to mention how does a battery overcharge itself. sounds like something is causing the car to do this. talked to dealers consumer people. basically told us that it can't be disputed if car was fixed. even though dealer confirmed happen to our vehicle and another (one has to wonder if it happened to another). family and i thought it was important to report if nothing else to help track if this truly is a design issue. *tr | |||
| 01/31/2007 | 1 | 09/14/2004 | |
| After 64 days at dealership to replace faulty air bags i retrieved my car today. i drove approx 1/8 mile to the gas station on the opposite side of the street from nissan, pulled into the gas station, turned off the ignition, gas attendant filled gas tank....then i turned the key and the car would not start. check svc engine, airbag, seat belt lights all illuminated, but engine would not turn over. i called back to the dealership. annoyed because i have been without my vehicle for 60 some odd days, and the very day i get it back this happened. the finale was when the service manager said he would send a tow truck, and hung up on me, after i asked how was i suppose to travel from point a to point b. i called back, another manager came over in a car with a mechanical gave me a jump start which allowed me to follow them back to the dealership where they said my battery was no good and they replaced it. a no good battery after 2 years and 31,548 miles, umm, seems strange. *nm | |||
| 07/02/2005 | 24500 | 1 | 02/18/2004 |
| On july 2, 2005 warning lights come on (brake and alternator). since it was before a long weekend (july 4) we couldn't do too much until july 5. it was impossible to deliver vehicle to any dealer, so we were forced to put it in a local garage. alternator failed and battery was dead after 24,000 miles and 17 months of driving the vehicle. the problem was fixed by a local mechanic, reimbursment for our expenses are under dispute with nissan. | |||
| 06/28/2004 | 2 | ||
| While driving 45 mph consumer noticed that the battery and brake light appeared on the dashboard and remained on. consumer applied the accelerator pedal and the vehicle failed to accelerate. vehicle was taken to the dealer for inspection, and mechanic determined that the alternator and battery needed to be replaced, and replaced them. however, the problem recurred. *ak pe04077_cat | |||
| 08/05/2004 | 6500 | 1 | 03/25/2004 |
| On the evening of aug 4, 2004, i was driving home, noticed that the battery and brake light were illuminated on my new (6500 miles) nissan murano. i planned to take it to the local dealer the next day, as soon as i completed two unchangeable appointments. as i started to leave the parking lot on the second appointment, the vehicle would not accelerate. i called the dealer and my husband, who came to get me. the vehicle had to be towed. diagnosis: failed alternator. needless to say, i was not happy. they had to order the part, and the repair was finished on the following tuesday, aug 10. the service manager said he had previously had 4 or so failed alternators, and didn't understand why nissan had not recalled the vehicles. the repair has been fine, the dealership loaned me a vehicle, even though i bought it out of town. then i started to check the internet, and found that there are a lot of alternator failures. i am thankful that mine happed in a local parking lot instead of on the road. *ak | |||
| ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER | |||
| 06/10/2005 | 17600 | 7 | 05/14/2004 |
| The nissan murano 2004 sl doesn't start the engine periodically. it doesn't happen all the time but when it happens the engine would not start. i've bee left stranded in the middle of nowhere several times already between june 2005 and august 2005. i brought the car for repairs four time already. the following jobs has been performed: 1) electric system checked - nothing found 2) alternator replaced as a part of the re-call 3) keys re-programmed several times 4) today i've been told that they(koeppel nissan at nyc) will try to replace the transponder (if i understand correctly, this is part of the security immobilizer system).- will see if this one works. i personally do think that there is something wrong with the immobilizer system - but nissan refuses to perform the detailed diagnostics...telling me that it could be hundred different reasons why the engine would not start. at this point i am getting sick and tired of this entire process - will file for bbb arbitration and then for the law suit against nissan to recovery my money and compensation for not being able to use the car. *nm | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 07/10/2004 | 14500 | 1 | |
| The vehicle shifts out of park without the keys in the ignition. the cause has yet to be determined. please provide additional information. | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 09/13/2005 | 1 | 03/11/2004 | |
| There is currently a national recall on the nissan murano. i own a 2004 murano and was instructed by nissan corp. to take it to a dealer and have the work done because the problem could cause an accident. i attempted to take the vehicle to victory nissan dealership on battlefield blvd in chesapeake, virginia and was informed that there is a national back order on the recalled part in question. i was also informed that it would take three to four months before they could get to my vehicle. this seems unacceptable for a recall with potential life-threatening problems. hope you can help. *nm | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 06/22/2004 | 7300 | 1 | |
| The dashboard started smoking where the air conditioning unit/ the navigation device/ stereo system, and other electrical components were mounted. dealership indicated that the smoke occurred because of an electrical short. the dealership replaced all electrical components located behind the dashboard panel. the cause of the electrical short was undetermined. *ak | |||