Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | ||||||||||||||||
| 06V003000 | NISSAN NORTH AMERICA, INC. | from 04/24/2002 to 11/24/2005 | V (Vehicle) | 205000 | 03/20/2006 | ODI | NISSAN NORTH AMERICA, INC. | 01/10/2006 | 01/10/2006 | |||||||
| Defect Summary | On certain sport utility vehicles, due to the location of the forward edge of the fuel tank, in the event that a vehicle front tire runs over a small, sharp object in the road, catches it and propels it towards the rear of the vehicle, it may strike and puncture the fuel tank. | |||||||||||||||
| Consequence Summary | A punctured tank could increase the risk of a fire. | |||||||||||||||
| Corrective Summary | Dealers will install protectors in front of the tank free of charge. the recall began on march 20, 2006. owners may contact nissan at 1-800-647-7261. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||||
| 02126 | 02/16/2004 | 02126A | 10000793 | Essential tool - fuel tank lock ring wrench. *tt *mj | 03/31/2003 |
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||||
| 06087 | 01/10/2008 | 06087A | 10024079 | 2003 - 2007 murano; fuel level sensor replacement. *nj | 03/05/2008 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | ||||||
| PE05050 | NISSAN NORTH AMERICA, INC. | 09/13/2005 | 01/31/2006 | FUEL TANK PUNCTURES FROM ROAD DEBRIS | 06V003000 | |
| Odi opened a preliminary evaluation based on four vehicle owner questionnaires (voq's) indicating that the fuel tanks werepunctured by road debris under normal, non off-road driving conditions.as of november 30, 2005, the complaint total increased to 12.nissan supplied odi with 31 complaints of fuel tank punctures, including 26 not previously known to odi from the voq records. in a letter dated january 9, 2006, nissan north america, inc. notified odi of its plan to recall approximately 209,000 model year 2003 - 2006 nissan murano vehicles built from april 24, 2002 (start of production of my 2003) through november 24, 2005 (including a portion of my 2006 vehicles) to correct a deficiency in fuel tank shielding from road debris.this recall has been designated nhtsa no. 06v-003.recalled vehicles will be fitted with protective shielding for the frontal portion of the fuel tank to reduce the possibility of puncture by projectiles from the front wheels.accordingly, this investigation has been closed. | ||||||
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY | ||||||
| PE05050 | NISSAN NORTH AMERICA, INC. | 09/13/2005 | 01/31/2006 | FUEL TANK PUNCTURES FROM ROAD DEBRIS | 06V003000 | |
| Odi opened a preliminary evaluation based on four vehicle owner questionnaires (voq's) indicating that the fuel tanks werepunctured by road debris under normal, non off-road driving conditions.as of november 30, 2005, the complaint total increased to 12.nissan supplied odi with 31 complaints of fuel tank punctures, including 26 not previously known to odi from the voq records. in a letter dated january 9, 2006, nissan north america, inc. notified odi of its plan to recall approximately 209,000 model year 2003 - 2006 nissan murano vehicles built from april 24, 2002 (start of production of my 2003) through november 24, 2005 (including a portion of my 2006 vehicles) to correct a deficiency in fuel tank shielding from road debris.this recall has been designated nhtsa no. 06v-003.recalled vehicles will be fitted with protective shielding for the frontal portion of the fuel tank to reduce the possibility of puncture by projectiles from the front wheels.accordingly, this investigation has been closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 04/01/2011 | 147900 | ||
| Have had a problem of the accelerator hesitating from a complete stop and then suddenly going forward. when pressing gas pedal nothing would happen when almost pressing all the way and then it would take off. this happened for several miles and then went back to normal. this happened again on wed. dec. 21, 2011. the gas pedal again was not responding when pressed and i could sense that the response of the gas pedal to the speed of vehicle was not working properly. i took to nissan dealer the first time and they could not detect any problem and gave me no reason why this might be happening. i feel this is dangerous to the occupants of this auto and others on the road should the speed of vehicle suddenly change and loss of control occur. | |||
| 11/01/2008 | 90000 | ||
| Tl* the contact owns a 2004 nissan murano. the contact stated that the check engine light was illuminated and the vehicle was taken to the dealer where they replaced the fuel cap since the filler was rusted. the manufacturer was not notified of the failure. the current mileage was 138,000 and the failure mileage was 90,000. the vin was unavailable. | |||
| 11/01/2008 | 90000 | ||
| Tl-the contact owns a 2004 nissan murano. the contact noticed the check engine light had illuminated. the vehicle was taken to the dealer where they replaced the gas cap since the filler was rusted. the manufacturer had not been notified. the current mileage was 138,000 and the failure mileage was 90,000. the vin was unavailable. bw | |||
| 04/22/2011 | 82000 | ||
| In 2006 we received a recall letter about nissan having problems with the fuel tank. we had the protection guard installed by nissan as per nhtsa recall. in april 2011 we were driving on highway and hit something small in the road that punctured the fuel tank. the item was so small no one in the car saw it. the protective shielding, which was a thin piece of plastic, shattered and failed to protect the tank. | |||
| 02/04/2011 | 79000 | ||
| Service engine light illuminates with resulting failure as evaportive emmisions leak. dealing surface around fuel filler neck slightly corroded leading to evaporative leak and possible tank sealing issues. | |||
| 07/13/2009 | 106000 | 1 | |
| 2004 nissan murano gasoline filling tube and valve defective. failed state inspection emissions test. indicated defective valve. results in $416 filling tube and valve replacement. fuel leaks out of valve when filling. valve is all rusted. *tr | |||
| 10/31/2008 | 29000 | 1 | |
| Did a throttle body cleaning on a nissan murano and the check engine light came on. the dealer said it was a money maker and many shop that clean the throttle body have to come to them for the re-learning of the idle air control valve. this is crazy ,i have done this on my porsche and my fords and chevy and have never had this happen. nissan should have a warning sticker on the throttle body to see manual -the manual should state do not clean or you will need to go to dealer to re-learn the idle air control system. *tr | |||
| 11/22/2008 | 38000 | 1 | |
| Nissan murano 2004 fuel door would not open. the problem started as intermittent and now cannot open the door to refuel the car. troubleshooted it to a faulty relay. *tr | |||
| 07/22/2007 | 33000 | 1 | |
| I ran off the left side of a mountain road hitting a large tree with the driver's door, then continued down the hill another ~20 feet slamming into a boulder. when i hit the tree, the driver's door window broke as well as the driver's side rear door. the door was jammed shut. the nissan was equipped with front side impact airbags and both front and rear head protection airbags. none were deployed. when i hit the boulder, the front passenger airbag deployed, but the driver's front airbag failed to deploy. the pre-tensioner on the driver's seatbelt did not latch resulting in me hitting my upper chest and lower jaw on the steering wheel since the airbag did not deploy. the fuel cut-off device also failed to activate and shut off the engine. after almost a minute, i turned off the engine with the key. i had been knocked unconscious for several seconds. the 2004 nissan murano sustained over $25,000 in damage which resulted in it being totaled by my insurance company. the airbag light would illuminate briefly when starting the car prior to the accident. so there was no indication of an airbag malfunction. there was substantial damage to the driver's side of the vehicle as well as the front and undercarriage. my injuries were limited to bruises to my chest and lower jaw. the accident also greatly aggravated a prior injury to my upper back. when i went to go remove my personal belongings from the vehicle, i found that the jack, mounted in the rear floor had come completely out. *tr | |||
| 11/25/2007 | 36752 | 1 | 10/10/2004 |
| I put the back tailgate up in my 2004 nissan murano to put my granddaughters' belongings in to take them home. i walked to the back seat area to put something in the back seat, when i heard a huge whooshing sound and suddenly the entire door slammed down. luckily i wasn't near it or i could have been killed. the door is very heavy and it slammed down with quite a force. there was a strong smell of a vaporized nature in the car. now the door is very difficult to open and requires both hands to do so. evidently one of the hydraulic struts went out. this poses a significant danger to anyone nearby. i have called the dealer and am taking it in today. they were very non-committal about it being something they would repair without cost. they did say it was a very rare occurrence. i am very concerned about this incident and want to report it. if others are not aware, there could be a very serious accident. i am concerned about my own safety as well. *tr | |||
| 12/16/2005 | 5000 | 1 | 09/09/2004 |
| Gas mileage as stated on vehicle window sticker grossly exaggerated when compared to actual mileage. car also had 243 miles on odometer at delivery. when questioned about this the dealer stated that the car was a swapped vehicle that came from a dealer in massachusetts. i was never informed of the amount of mileage on the car until i looked at the odometer upon pick up. there are over 240 miles on this car that are most crucial in the break in of an engine. i do not know how this car was driven during those miles and suspect that it may have not been driven with the care that i would have. i have placed several complaints regarding fuel mileage with both nissan usa and biener nissan. to date i have not gotten any resolution to this problem. i also had to replace both rear tires of this vehicle at approximately 500 miles. both rear tires were progressively balding from the center line of the tire to the inside shoulder of each tire, to the point where the radial belt was exposed at points of the shoulder. the dealer explained that the dot numbers did not match with the front tires and that someone had switched them in. this also shows that the dealer didn't do a complete safety inspection on the vehicle before delivery. *jb | |||
| 03/01/2005 | 1 | ||
| 2004 nissan murano miles per gallon intake is different than what is advertised on the window sticker on the vehicle.***transferred to rulemaking***. *mr *jb | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 07/27/2005 | 39000 | 1 | 12/01/2003 |
| Dt: the contact stated while driving on a major highway could not get gas to the car. had power, but it would not take gas, and it started to jerk like it was going to stall. there was a half a tank of gas in the vehicle. when pressing the pedal it would do anything. after a couple of pressing the gas pedal it would go, but then it started again. consumer left the vehicle on the side of the road and had it towed to the dealership. they could not duplicate the problem, therefore could not fix it. the dealership had the vehicle for another day, and attempted to duplicate the problem. nissan told the dealership to check the electronic fuel injection system, and they checked it and it did code. *ak *nm | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 06/29/2006 | 2 | ||
| About one year ago i filed a complaint with both nissan and the nhtsa concerning a punctured fuel tank. nissan informed me that in the event nhtsa required a recall with respect to the fuel delivery system, nissan would contact me to refund the cost of my repair. on june 29, 2006, i learned that nhtsa had closed the matter on january 31, 2006, with a requirement that nissan correct the deficiency through a recall campaign. i confirmed with a nhtsa representative that such a campaign had been initiated by nissan. i never received a recall notice from nissan. nor did i receive a communication from nissan that they would live up to their promise of reimbursement. (they have now said they will do so with proof of repair which can only be confirmed by a nissan dealer.) i called nissan and they asked whether i had moved or changed the registration on the vehicle. i responded no, nothing had changed since i purchased the vehicle new at luther nissan in inver grove heights, minnesota. the nissan representative (grace) in hyderabad, india, who did an excellent job of taking my information, informed me that there were not one, but two recalls on the vehicle. the second one concerns the seat belts. i never received notice of this recall either. here we have not one but two safety-related nhtsa recalls that this nissan customer (this is my fourth nissan automobile) has failed to receive the recall notices on. interestingly, nissan has no problem with sending my monthly bill for nissan financing through approximately 25 months to get my bills to me. this is highly troubling and requires immediate correction on nissan's part. *jb | |||
| 05/30/2006 | 1 | ||
| I received notice of the fuel tank recall for my 2004 nissan murano,however, new city nissan is not providing the recall service satisfactorily. *nm | |||
| 12/15/2005 | 24000 | 1 | 10/01/2004 |
| Something on the road punctured gas tank. noticed gas smell in driveway & saw the damage. replaced gas tank at nissan dealership looking for compensation due to recall also still needs shield put in. *nm | |||
| 05/15/2005 | 1 | 09/15/2004 | |
| Punctured gas tank from debris on highway. no warning lights, etc.. drove 45 miles leaking gas. didn't realize it until we stopped the car and smelled gasoline very strongly. had car towed to dealership for replacement of gas tank (which took 3 efforts to get it right) very concerned as to how easy it was to have gas tank punctured, either from material it's made of or location. probably both! *nm | |||
| 08/05/2004 | 500 | 1 | 04/16/2004 |
| Dt: the consumer's vehicle swerved to hit debris in the roadway. the debris struck the gas tank, resulting in a gas leak. 18 gallons of gas spilled from the tank. no fires or injuries reported. the vehicle was towed to a dealer and the gas tank was replaced. no problems with the gas tank since replacement of gas tank. the consumer paid out of pocket for the repairs.*ak *nm | |||
| 07/01/2005 | 15000 | 1 | 04/23/2004 |
| Dt: the consumer stated while driving at 55 mph he hit road debris and it punctured the gas tank on his 2004 nissan murano. the consumer saw an article in the wall street journal about a similar situation. the vehicle was fixed by a repairman. the consumer contacted nissan and they said that if there was a recall they would contact him. the dealer has not been contacted at this time. *ak *jb | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||
| 09/01/2008 | 90000 | 1 | |
| Failure of drivers side door lock actuator and gas cap door lock actuator on a 2004 nissan murano. the failure of my gas cap door actuator made it impossible to refuel the vehicle which could have left me stranded. the failure of my driver door lock actuator caused me to believe my door was locked when in fact it was unlocked...this failure exposed me to a personal safety breach. *tr | |||
| FUEL SYSTEM, OTHER | |||
| 10/13/2010 | |||
| I have a 2004 nissan murano and the gas cap door gets stuck all the time... this is a safty issue. if my wife were low on gas and it was night time this could be a personal safty issue. | |||
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY - PRESSURE RELIEF DEVICES | |||
| 04/07/2004 | 500 | 1 | 04/02/2004 |
| Gas tank placement and design is poorly engineered, promoting the opportunity for catastrophic incidents when the driver is not at fault. death to innocent victims can occur with no collision in near ideal conditions. *ak specifically, the design of the gas tank and exposure to road hazards is a major safety flaw. the gas tank is plastic (not unusual today) and open to objects that can fly off the front right wheel. the front of the gas tank is openly exposed, with no protection to prevent the puncture of the gas tank, unknowing to the driver, leading to potential death. my particular incident occurred while turning left through an intersection. i heard a sudden noise, like something large was rolling around in the cargo area and banged against the side, but we had no cargo. i stopped and surveyed the car to find a piece of rebar about 2' long hanging down under the car, just in front of the right rear tire. upon closer inspection the rebar was sticking out of the side of the gas tank, leaking gas. after evaluating what looked to be a freak incident, only 5 days after i bought this brand new car, it became apparent how poor the design was, simply from the placement of the gas tank, and it's exposure. i concluded this wasn't such a freak incident, given the open target the gas tank is to road debris. somebody's going to die someday because of the poor design unless the manufacturer fixes this. it's simply a bad design that could easily be fixed with a piece of sheet metal to cover the open cavity under the car that makes the front side of the gas tank a perfect target for rocks, metal, parking berms, etc. i guarantee this will not be the only complaint about the open exposure to this gas tank in the nissan murano. i'm a pretty safe driver, and i've never had such a thing happen. the fact it happened on the 5th day of ownership tells me something. it's not just bad luck, it's a bad design from a safety point of view. | |||