Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 10/12/2012 | 95000 | ||
| Tl- the contact owns a 2004 nissan murano. the contact stated that while attempting to accelerate from a traffic light, the vehicle failed to accelerate. the contact mentioned that once the accelerator engaged, the vehicle would lunge forward abnormally. the vehicle was taken to an independent mechanic who was unable to diagnose the failure. however, the mechanic replaced the throttle as a temporary remedy. the remedy failed to repair the problem. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 95,000. kmj | |||
| 10/12/2012 | 95000 | ||
| Tl- the contact owns a 2004 nissan murano. the contact stated that while attempting to pull off from a traffic light the vehicle failed to accelerate. the contact mentioned that once the accelerator engaged the vehicle would lunge forward. the vehicle was taken to independent mechanic who was unable to diagnose the failure. however, the mechanic decided to replaced the throttle as a temporary remedy. the remedy failed to repaired the problem. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 95,000. pm | |||
| 08/01/2006 | 40000 | ||
| 2004 nissan murano will not accelerate intermittently when depressing the gas pedal. it then leaps/races forward. i will be at stop signs/lights and will not be able to accelerate out of traffic. | |||
| 09/25/2008 | 36000 | 1 | |
| I own a nissan murano and in may 08 driving on the freeway and without any warning we had a sudden loss of power. we managed to pull over, stopped the engine and restarted it. check engine light came on but we were going out of town and car drove fine and check engine light went off. we had the same problem on 9/6/08 and took the car to nissan dealership. they claim it was a wiring problem to the throttle connection and repaired it and assured me they had fixed the problem. driving home on an extremely busy freeway in rush hour it happened again, today 9/25 and this time the car behind me had to swerve to avoid me but i was near my exit and cruised to a stop. i was quite shaken. i turned the car off and it started again and immediately drove it to the dealership. they still have it and are checking it. this is an extremely dangerous situation. i have called nissan and they apparently do not have any complaints and also the dealership has not heard of this which is quite surprising as literally hundreds of complaints regarding the murano for same problem on websites. my complaint is that the 2004 nissan murano (less than 37,000 miles) is extremely dangerous to drive and nissan knows there is a problem and they are ignoring it. we have been lucky that we were not rear-ended at high speeds where someone could have been killed. i am waiting to hear back from nissan but the fact that the dealership has not heard of this problem is amazing, just type in nissan murano sudden loss of acceleration and you will see. not sure if anything can be done, but i want my complaint documentation in case someone dies due to this problem. *tr | |||
| 11/09/2006 | 23066 | 4 | 11/27/2004 |
| Dt*: the contact stated while traveling 25 mph on dry normal road conditions, the vehicle stalled, and was able to be restarted. the vehicle stalled again, after traveling 10 yards. it was towed to the dealership, who performed a diagnostic, and determined that the alternator needed to be replaced. the check engine and battery light were illuminated prior to the incident. the stalling recurred a year later on 07/17/06 while traveling 30 mph. the check engine light was illuminated prior to the incident. the vehicle was restarted and driven to another dealership, who replaced the throttle meter. this corrected the problem. on 10/24/06, the problem recurred while traveling 30 mph, and was towed to another dealership, who could not service the vehicle due to lack of parts needed for the diagnostic. the vehicle was towed to another dealership, who determined the automatic transmission was defective, and was replaced. this remedied the problem. the contact wrote a complaint letter to the manufacturer and dealer on 10/29/06, but had yet to receive a response. *ak updated 12/28/2006 - *nm | |||
| 10/23/2006 | 25500 | 1 | 01/21/2004 |
| On oct. 23, 2006 i put my 2004 nissan murano into drive gear with my foot on the brake pedal. the car took off at a high speed without me changing my foot to the accelerator pedal. i pushed on the brake pedal but the car did not stop accelerating. as a result of not being able to stop or control the vehicle i went through a neighbors garage and hit the back cinderblock foundation wall which stopped the car. *jb | |||
| 10/31/2005 | 40000 | 1 | 05/30/2004 |
| While driving, brake warning lamp suddenly came on. accelerator stopped responding. then eventually, the engine died. *nm | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 10/08/2007 | 46890 | 1 | 09/10/2004 |
| Tl*the contact owns a 2004 nissan murano. while attempting to merge into traffic, the vehicle failed to accelerate. the contact coasted the vehicle to the side of the road and shut off the engine. she restarted the vehicle after 5 minutes and it began to accelerate. the vehicle was driven to the dealer and they cleared the throttle control actuator code. the speed was unknown. the current mileage was 46,904 and failure mileage was 46,890. | |||
| 04/01/2004 | 1000 | 12/23/2003 | |
| I don't know the exact date this problem started so i have estimated it below. the car, when thoroughly warmed up (1/2 hour of continuous highway driving) does not respond to the gas pedal when in dead stop and go traffic (like at a toll booth) depresssing the gas pedal a normal amount brings no response from the car, no reving, no motion. depressing the pedal further causes the car to surge ahead in a fast out of control manner. this does not happen in the winter, spring summer and fall only. the service department is unable to address this problem, they say, because their service computer is not generating any problem codes. | |||