Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 05/28/2011 | 95422 | ||
| Tl. the contact owns a 2005 nissan murano. the contact stated while parking the vehicle the contact heard a popping sound and notice the front driver seat broke. the contact stated it's the shaft bar that holds the seats in place. the contact stated the vehicle is unsafe to drive because the seat moves and is not stable. the contact called the manufacturer and they've stated their is no recall so their is nothing they can do. the contact stated there are numerous complaints on the internet regarding the driving the front driver seat breaking. the failure mileage was 82,000. jo | |||
| 12/01/2010 | 70000 | ||
| Tl- the contact owns 2005 nissan murano. while driving approximately 70 mph the sun visor came down on its own causing the driver to be unable to see the road. the contact contacted the manufacturer and was informed he would have to purchase a new sun visor to replace it. the vin was unavailable. the approximate failure mileage 70,000. ds | |||
| 09/07/2010 | 52000 | ||
| Tl-the contact owns a 2005 nissan murano. while the vehicle was parked as he set in the driver's seat the back left side of the seat collapsed. he had notice before the seat collapse that the seat was wobbly. he also said that no one that drivers the vehicle was over weight. the vehicle was taken to the dealer and he was advised that the frame of the seat was broken. the contact stated the dealer has ordered the part and he was waiting to hear back from them. he called the manufacture and was waiting to hear back from them also. the failure and current mileage were 52,000. vwb | |||
| 07/15/2009 | 74000 | 1 | |
| The spring fails in the sun visor of the 2005 nissan murano, causing it to fall suddenly downward, suddenly obscuring the driver's view. nissan refuses to acknowledge that there is a problem, and this should definitely be a recall. nissan forums indicate that this has been a problem for some time. *tr | |||
| 08/17/2009 | 60000 | 1 | |
| 2005 nissan murano driver's seat bracket broke. *tr | |||
| 03/10/2008 | 45000 | 1 | |
| 2005 nissan murano sun visors drop and do not stay in place. this seems to be a common problem according to various online forums. this poses a safety hazard and will block site of vission if they cant stay in place and blocks vision. *tr | |||
| 05/12/2008 | 37000 | 1 | |
| I am not sure of the events leading up to the failure; other than normal usage. the failure is the driver side visor will not stay up. it occurs all of the time. my wife is the primary driver and is able to deal with it easier than i because she is shorter. however when i drive the vehicle i have to move the visor to the side. the consequences are the visor blocks my visual view and my head comes close to hitting it when i drive. if i remove the visor then bright sun prohibits my view. this is a serious concern of mine. i wish to replace it but i am unable to find one online. in searching online i found the following thread. http://www.nissanforums.com/truck-suv/113557-murano-sun-visor-failure.html what worries me here is that it seems to be common problem. in fact one poster than posts as a nissan technician even claims that it is a common problem. i find that disturbing. nothing was done to correct the failure as i am unable to find the part. i could go to the dealer but then i find $200 for a defect replacement to be a bit much. *tr | |||
| 01/01/1901 | 1 | ||
| 2005 nissan murano failing mounting brackets. consumer would like to know if while crash testing the nissan murano if they encountered failure a failure with the driver side mounting brackets. *kb while navigating a left turn, the drivers side seat suddenly titled to the left causing the consumer to lean against the door and bump her head on the drivers side window. the sudden shift also caused an injury to the consumers lower back. the bracket sheared due to what the consumer believed was a manufacturing defect. *jb | |||
| 01/10/2008 | 64500 | 1 | 02/13/2006 |
| While driving down the highway i could hear what could best be described as a combination click and snap. at the same time i felt the lower left side of the drivers seat move. after further investigation (pictures available), i found that a supporting bracket has sheared in two places. this causes the seat to be very loose. one of the power seat functions will cause the seat to raise up only on the right side. *tr | |||
| STRUCTURE - BODY | |||
| 09/06/2012 | 69000 | ||
| Tl* the contact owns a 2005 nissan murano. the contact stated that the front passenger door and the trunk doors could not be opened when engaged. the vehicle was not taken to the dealer for diagnosis or repairs. the failure and current mileages were 69,000. | |||
| 09/06/2012 | 69000 | ||
| Tl- the contact owns a 2005 nissan murano. the contact stated that the front passenger door and the trunk doors could not be opened when engaged. the vehicle was not taken to the dealer for diagnosis or repairs. the failure and current mileages were 69,000. kmj | |||
| 09/06/2012 | 69000 | ||
| Tl- the contact owns a 2005 nissan murano. the contact stated that the front passenger door and trunk doors did not work when she tried to open them. the vehicle had not been diagnosed at that time. the vehicle had not been repaired. the failure and current mileages were 69,000. dt | |||
| 06/22/2011 | 80000 | ||
| Tl-the contact owns a 2005 nissan murano. the contact stated that all four door locks could not be locked or unlocked from the interior or exterior of the vehicle. the remote control key lock was also inoperable. the vehicle was taken to the dealer who advised that there were no recalls for the failure. the manufacturer was notified who also advised the contact that there were no recalls for the vehicle and offered no further assistance. the vehicle was not repaired. the failure mileage was 80,000 and the current mileage was 106,000. kmj | |||
| 06/22/2011 | 80000 | ||
| Tl-the contact owns a 2005 nissan murano. the contact stated all four door locks would not lock or unlock from the inside or outside. the remote control key lock was inoperable. the vehicle was taken to the dealer who stated there are no recalls or warranty and to repair all lock it would be an expense of $1,800 to the contact. the manufacturer was notified who also stated there are no recalls or warranty. they offered no other assistance. the vehicle was not repaired. the failure mileage was 80,000 and the curren t mileage was 106,000. lg | |||
| 04/28/2012 | 67000 | ||
| Tl* the contact owns a 2005 nissan murano. the contact stated that while parked, the driver attempted to open the front passenger door using the electronic door lock but the door would not open. the door would only open manually. the contact replaced the battery on the key fob, but the failure continued. the vehicle was not taken to the dealer for a diagnostic test. the dealer was made aware of the failure. the contact believed that the actuator would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 67,000. | |||
| 06/22/2011 | 80000 | ||
| Tl-the contact owns a 2005 nissan murano. the contact stated all four door locks would not lock or unlock from the inside or outside. the remote control key lock was inoperable. the vehicle was taken to the dealer who stated there are no recalls or warranty and to repair all lock it would be an expense of $1,800 to the contact. the manufacturer was notified who also stated there are no recalls or warranty. they offered no other assistance. the vehicle was not repaired. the failure mileage was 80,000 and the curren t mileage was 106,000. lg | |||
| 04/28/2012 | 67000 | ||
| Tl-the contact owns a 2005 nissan murano. the contact stated that while parked, the driver attempted to open the front passenger door using the electronic door lock but the door would not open. the door would only open manually. the contact replaced the battery on the key fob, but the failure continued. the vehicle was not taken to the dealer for a diagnostic test. the dealer was made aware of the failure. the contact believed that the actuator would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 67,000. sm. | |||
| 04/28/2012 | 67000 | ||
| Tl- the contact owns a 2005 nissan murano. while parked the driver attempted to open the front passenger side door using the electronic door lock but the door would not open. the door would only open manually. the contact replaced the battery on the key fob but the failure continued. the vehicle was not taken to the dealer for diagnostic. the dealer was made aware of the failure. the contact believes the actuator would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 67,000. da | |||
| 05/18/2011 | 105000 | ||
| Door locks not functioning properly. will not lock/unlock from fob or interior switch on the interior of the vehicle. this is a safety concern because in the event of a crash you may not be able to unlock the doors to exit the vehicle or it may prevent emergency medical personnel to easily gain access to the vehicle. it is also a concern because it can potentially leave the vehicle vulnerable to potential theft of items in the interior of the vehicle since they don't reliably lock. | |||
| 11/23/2010 | 65000 | ||
| Tl-the contact owns a 2005 nissan murano. the contact stated that the front driver and passenger sun visors would not remain in the upward position. the contact also stated that the sun visors fall down and create a distraction while driving. the contact took the vehicle to the dealer and the dealer stated both sun visors needed to be replaced. the contact did not replace the sun visors. the failure mileage was 65,000. sm. | |||
| 11/23/2010 | 65000 | ||
| Tl-the contact owns a 2005 nissan murano. the contact stated the front driver and passenger side sun visor does not stay in the up position. the contact stated the sun visors falls down a distraction the contacts view. the contact took the vehicle to the dealer and the dealer stated both sun visors needed to be replaced. the contact did not replace the sun visor. the failure mileage was 65,000. jo | |||
| 10/03/2011 | 72000 | ||
| Tl- the contact owns a 2005 nissan murano. the contact stated that the weld on the driver side seat was broken. the contact could sit in the seat but the seat would rock back and fourth. the contact was concerned that if involved in a crash, the seat could possibly be used as a projectile. the contact called the manufacturer regarding the front driver seat and they stated that there was nothing they could do to assist. the failure mileage was 72,000. kmj | |||
| 10/03/2011 | 72000 | ||
| Tl-the contact owns 2005 nissan murano. the contact stated weld on the driver seat had broken. the contact can sit in the driver seat but the seat rocks back and fourth and also, if involved in a crash the seat can be use as a projectile. the contact called the manufacturer regarding the front driver seat and they stated their was nothing can do. the failure mileage was 72,000. jo | |||
| 11/09/2010 | 55498 | ||
| My vehicle driver side seat frame broke on 11/9/2010 approximately around 6:00 pm. as i was driving my murano nissan on the expressway to go home after work, i heard a hard snap and felt a little jerk towards my left side. unsure of what it was, i continued to drive my vehicle down the road. as i was driving my vehicle, i felt a rough thumping underneath my seat. i thought for a minute that my front driver side tire was going flat or had some kind of problem. as i drove further, i felt my front seat sway back and forth, as i accelerated and as i was braking. i accelerated again to make sure that the swaying motion was actually happening. again, the swaying motion (back and forth) of the front seat occurred. when i got home, i checked the seat to see what had happened. the left side of the seat is broken completely loose from the track and moves freely. i took it to the nissan dealership in tulsa to have it checked today, and was informed that i need a new frame for the driver's seat, and that it would cost me approximately $1275.00 installed. i have done enough research online to discover that this is a defect for the nissan murano for the years that include the 2005. i do not feel safe driving my car down the rode with the seat able to move so freely. i am also concerned that the right side of the seat is going to break loose at well, and then i'll end up laying on my back in the back seat while i'm trying to drive down the road. | |||
| 12/16/2008 | 46000 | 1 | |
| Driver side exterior door handle came completely out of the door when i tried to open it one day. nissan dealerships want up to $400 to fix this problem but they can't tell me how its actually broken without taking the door panel off. i don't know if a bolt or fastener came loose or if there is an actual break...nonetheless i have to stick my fingers inside where the handle used to be and pull a tiny lever to open the door. *tr | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 01/01/2010 | 60000 | ||
| Tl*the contact owns a 2005 nissan murano. the contact stated that the driver side seat was not welded to the frame. the dealer stated that the frame around the driver side seat was broken. the dealer informed the contact that the estimated repair was $1200. the manufacturer has not issued a recall; although, the contact has viewed several complaints. the contact is concerned about the safety risk since the driver side seat could separate from the frame if a crash occurred. the failure mileage was 60,000. | |||
| 10/14/2009 | 96236 | 1 | |
| Front seat broken on driver | |||
| 10/30/2008 | 83263 | 1 | |
| Seat frame seperation in the left rearcorner of driver seat. seat frame is not connected welded joints have broken. unsafe to drive in this condition i bought this car new in 2005 it has 80,000 miles on it and has never been in an accident. fed government should make this a recall now before someone gets killed! *tr | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 10/14/2007 | 25 | 1 | 01/11/2005 |
| While driving the car, my front seat suddenly broke pitting me towards the driver side window. seat was leaning toward the driver side window. on wednesday, october 17, 2007 brought my 2005 nissan murano to the nissan dealer located in morristown, nj (open road nissan service department). i was told that the driver side seat frame broke. in order to fix the driver side seat frame of the vehicle, the cost to would be $900 plus dollars. what if i were in an accident - this seat may have been a factor to serious injury. why is a seat frame breaking on a vehicle with 48,500 miles - not yet three years old. i keep my cars for more than 10 years and no vehicle i ever owned did a seat just break. seems to me this is a dangerous situation that needs to be reviewed on nissan muranos. i am very concerned for safety of this vehicle. *tr | |||