Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
NTB08-055A07/21/200810025522Srs precautions during service;improper maintenance, including incorrect removal and installation of the srs, can lead to a serious injury or death caused by unintentional activation of the srs on all nissan models with the srs systems. *08/15/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
09/01/201163430
 Tl- the contact owns a 2006 nissan murano. the contact stated that the fuel gauge would provide inaccurate fuel level readings. the dealer replaced the fuel tank, steering level sensor and the air bag clock spring. the manufacturer was contacted and advised the contact that the vehicle was not included in nhtsa campaign id number: 06v401000 (steering:column locking:anti-theft device) or nhtsa campaign id number: 06v003000 (fuel system, gasoline:storage:tank assembly) did and denied any assistance with repairs to the vehicle. the vehicle was repaired. the failure mileage was 63,430 and the current mileage was 67,000. kmj
09/01/201163430
 Tl- the contact owns a 2006 nissan murano. the contact stated that the fuel gauge would read incorrectly. the dealer replaced the fuel tank, steering level sensor and the air bag clock spring. the manufacturer stated that the nhtsa campaign id number: 06v401000 (steering:column locking:anti-theft device) and the nhtsa campaign id number: 06v003000 (fuel system, gasoline:storage:tank assembly) did not associate the vin and therefore, denied any assistance with repair to the failure. the vehicle was repaired. the failure mileage was 63,430 and the current mileage was 67,000. nw
01/01/200812000
 Tl* the contact owns a 2006 nissan murano. the contact stated that the air bag warning light and the vehicle was taken to an authorized dealer. the contact was informed that a sensor within the front passenger seat needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and the contact was informed that the failure was common. the failure mileage was 12,000 and the current mileage was 49,000.
01/01/200812000
 Tl-the contact owns a 2006 nissan murano. the contact stated an air bag light illuminated on the dashboard. the vehicle was taken to an authorized dealer where the contact was informed a sensor within the front passenger seat needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and the contact was informed this was a known failure. the failure mileage was 12,000 and the current mileage was 49,000. sm.
12/08/201052900
 Upon starting the vehicle it was noticed the airbag light was flashing on the console. on 12/8/2010 contacted nissan dealership, wright automotive - wexford, pa, and service agent advised the earliest they could see the vehicle was12/13/2010 and that the airbag would not deploy while the airbag light was flashing. upon taking vehicle to dealership service agent advised he has not seen this issue in the 2 years he's been at the dealership and advised there is no recall or known tsb. service order indicated a code of b1054 which means 'drivers side air bag open'. thus, they recommended 'replace spiral cable' for a total cost of $371.88. i paid $69.95 diagnostic fee, $197 spiral cable, and $18.69 tax and pending payment of $104.93 labor cost to replace part. upon researching this issue on the web the following was uncovered: several murano owners, crossing model years, have experienced the same issue and two suggested solutions. the first solution states to perform a reset by turning the vehicle from 'off' to 'on' three times while counting to 5 during the 'off' time. this solution worked for several owners. the second solution identified by one owner said replacement of the 'seat belt pre tensioner', which was supposedly covered under a recall for a 2005 murano, solved the identified issue. we choose to perform a self 'reset' on 12/13/2010 which was subsequent to dealership analysis payment of $266.95 (diagnostic fee and special part order). upon discussing the 'reset' with nissan service agent, he suggested either return special order part and pay restocking fee or keep the part since he believes the light will begin flashing again. since performing the 'reset' the flashing airbag light has not returned. nissan needs to determine if this is a safety concern and issue a recall or if this is not a safety issue then nissan should document a tsb solution.
08/02/200690107/20/2006
 Dt*: the contact stated after the rearview mirror was checked at 50 mph, the vehicle collided with a dump truck and was dragged by the truck. the contact had no recollection of events after checking the mirror. the contact hit the steering wheel, although the seatbelt was worn. the airbags did not deploy and the contact's sternum fractured. the vehicle was towed to a dealership and a police report was taken. the dealership determined the airbag sensor was not struck and the airbags should not have deployed.