Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
08/30/201041000
 Tl-the contact owns a 2006 nissan murano sel. while driving at 20mph the driver seat metal track failed the seat became unstable he wasn't able restrain he was able to move over on the side of the road. the vehicle was taken to the dealer located the failure at the bottom seat track part number 87450ca09a. the manufacturer took a report 6917856. the vehicle was repaired. the failure and the current mileage were 41,000. li
11/26/2009195001
 Both screws holding tailgate latch to vehicle frame failed in >20k miles leaving tailgate secured by > 1/4 of plastic interior trim which is secured by 3 plastic snap connectors. failed screws were connected to threaded metal base in enclosed box frame member. only fix was to cut box, recover base and re-attach screws and weld cover over cut. *tr
11/10/2009420001
 The drivers side seat recently started to rocking toward the drivers side door which alerted me to having a problem. the sub rail that hold the seat in broken. this happens every time i get into the car the seat is leaning to the left door. i contacted the dealer in which i purchased the car, they said it is nothing they can do because the warranty is up. i should contact the manufacture nissan which i have also done . *tr
12/12/2006420001
 I have a 2006 nissan murano. approx. 6 months ago the driver's seat would start squeaking whenever i made any turns or drove over bumps. it sounds like plastic grinding. on 12/12/08, i sat in the seat and the frame broke. the driver's seat now rocks from side to side whenever you turn. this is a safety issue as your feet will come off the gas or break whenever you turn. i went on the web, and there are several public forums from murano owners complaining about the same issue. nissan is aware of the problem, but will not take any any action. the local nissan dealer will only replace the whole seat for $1,200.00 and not try to fix the root of the problem. if they want you to buy a whole new seat, what is to prevent this from occurring again? unacceptable. nissan needs to recall this seat, because it is a safety issue. *tr
STRUCTURE - BODY
09/01/201294000
 Tl- the contact owns a 2006 nissan murano. the contact stated while traveling 40 mph she heard a popping noise and felt the driver front seat shift down and to the left. the contact was able to drive the vehicle to the dealership which confirmed that the bracket connecting the seat to the frame had failed. the vehicle was not repaired. the manufacturer was not contacted. the failure and current mileages were 94,000. the vin was not available. kmj
06/01/2012115000
 Tl-the contact owns a 2006 nissan murano. the contact stated that the rail that allowed seat to be adjusted on the front driver's seat was fractured, causing the seat to abnormally tilt to the left. the vehicle was taken to the dealer who stated that it was a manufacturing defect which needed replacement and welding to repair the failure. the manufacturer was made aware of the defect however no further assistance was offered. the current mileage was 116,000. the failure mileage was 115,000. kmj
07/26/201248900
 Tl-the contact owns a 2006 nissan murano. the contact stated that the vehicle was taken to a repair shop for an inspection when she was informed that the bolts that held the muffler in place were rusted. the vehicle was then taken to a dealer for a diagnosis. the dealer stated that the bolt assembly needed to be replaced. the vehicle was not repaired. the manufacturer was notified and stated that there were no recalls addressing the failure. the failure mileage was 48,900 and the current mileage was 49,000. sm.
07/26/201248900
 Tl- the contact owns a 2006 nissan murano. the contact stated when she took her vehicle for a inspection the inspector informed her that the bolts holding her muffler up was rushed. the vehicle was taken dealer was for diagnosis. the dealer stated the bolt assembly needed to be replace. the vehicle was not repaired. the manufacturer was contacted and they stated there was no recall under that failure. the failure mileage was 48,900 and the current mileage was 49,000.jp
07/17/2012800001
 Driver door cannot be locked or unlocked with the remote key (fob) nor with the button in the handle. it works only manually with the key inserted in the door socket. *tr
07/17/201280000
 Driver door cannot be locked or unlocked with the remote key (fob) nor with the button in the handle. it works only manually with the key inserted in the door socket.
STRUCTURE - FRAME AND MEMBERS
10/26/201070000
 The drivers seat of my 2006 nissan murano cracked at the weld in the frame causing the seat to drop at a steep angle in the back. fortunately the incident occurred when i was getting in the vehicle rather than when i was driving as it surely would have caused a extremely dangerous and undriveable situation. the dealership service manager concurred that it was a manufacturing defect in my vehicle, however nissan would not cover the cost of the repair, nor the cost of replacement transportation while the appropriate parts were ordered and installed which spanned several days. i am extremely displeased with the experience of dealing with nissan consumer affairs department.
11/23/2009852001
 Driving along and back left of drivers seat suddenly dropped down about 3-inches causing me to pull the steering wheel to the left into on coming traffic. i suspect a bolt has come loose or more likely from the numerous posts i have found online a weld has broken. this is regarding a 06 nissan murano. *tr
09/15/20091050001
 I own a 2006 nissan murano with approximately 105,000 miles. i weigh 160 pounds and do 95% of my driving on a highway. while driving on a highway, the frame supporting the driver seat cracked causing the seat to become unstable and creating a hazardous situation. as a result, i have to keep the seat in the lowest possible position, otherwise it becomes highly unstable. the dealer estimated the repairs at $1,035. the result of my research of this defect disclosed that it is a fairly common occurrence for 2006 nissan muranos. however, when i contacted nissan and explained the situation, they responded that there is no recall for this defect and they will not be able to reimburse me for any portion of the repair. *tr