Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY/WIPER | |||
| 03/10/2013 | 102000 | ||
| My wife was driving when the drivers side sun visor fell down imparing her vision. this caused her to scrape the passenger side rims on the curb. i believe it is now out of alignment. luckily no one was injured, but this could have caused a serious accident. i have read other complaints about this same issue. i believe the problem is not the visor it's self (although it is really heavy) but where it actually mounts to the ceiling. why nissan will not own up to this and correct the issue is beyond me? guess they don't really care cause the already got your money. | |||
| 07/06/2012 | 139000 | 1 | |
| The passengers and drivers sun visors suddenly began falling down as the vehicle is driving and goes over any dip or minor bump in the road. the visor drops and blocks the drivers view of the road. the same occurs on the passenger side. the visors will not stay up in the closed position. this is apparently a defect in the 2006 muranos and nissan should recall the murano for this issue. *tr | |||
| 07/06/2012 | 139000 | ||
| The passengers and drivers sun visors suddenly began falling down as the vehicle is driving and goes over any dip or minor bump in the road. the visor drops and blocks the drivers view of the road. the same occurs on the passenger side. the visors will not stay up in the closed position. this is apparantly a defect in the 2006 muranos and nissan should recall the murano for thsi issue. | |||
| 11/15/2012 | 74698 | 1 | |
| Visors on the driver and passenger side will not stay up. *tr | |||
| 11/15/2012 | 74698 | ||
| Visors on the driver and passenger side will not stay up. | |||
| 02/01/2008 | 36000 | 1 | |
| The drivers side sun visor won't stay up on its own and it is a driving hazard and the pass. side is starting to fall down too. *tr | |||
| 02/01/2008 | 36000 | ||
| The drivers side sun visor won't stay up on its own and it is a driving hazzard and the pass. side is starting to fall down too. | |||
| 09/28/2012 | 100000 | 1 | |
| The sun visor suddenly dropped blocking my view of the road. it then would not stay up. the mechanism inside the visor itself is faulty. *tr | |||
| 09/28/2012 | 100000 | ||
| The sun visor suddenly dropped blocking my view of the road. it then would not stay up. the mechanism inside the visor itself is faulty. | |||
| 10/06/2012 | 100000 | 1 | |
| Question first, how many complaints do you need to investigate a safety recall? i have a 2006 nissan murano with the driver side visor that won't stay up or when down won't say pushed against the window it just flops straight down. this causes a real safety hazard.. even when you push it to the side it causes vision problems. nissan needs to recall this or atleast not gouge people who need it replaced. it's not something you can ignore and fix later but at $500.00 it's robbery, i also had my window motor go out and it cost $500.00 which had to be fixed. i noticed multiple complaints about the visor would like an update on the investigation. *tr | |||
| 10/06/2012 | 100000 | ||
| Question first, how many complaints do you need to investigate a safety recall? i have a 2006 nissan murano with the driver side visor that won't stay up or when down won't say pushed against the window it just flops straight down. this causes a real safety hazzard.. even when you push it to the side it causes vision problems. nissan needs to recall this or atleast not gouge people who need it replaced. it's not something you can ignore and fix later but at $500.00 it's robbery, i also had my window motor go out and it cost $500.00 which had to be fixed. i noticed multiple complaints about the visor would like an update on the investigation | |||
| 11/01/2011 | 1 | ||
| Sun visor does not stay up. it will fall down obstructing view when unexpected, especially for taller drivers. seems to be very common issue on the internet with nissan vehicles. i've had other vehicles recalled due to safety related issues that seem to be far less of a likely problem than this one. they likely don't get replaced because of their expense. *tr | |||
| 11/01/2011 | |||
| Sun visor does not stay up. it will fall down obstructing view when unexpected, especially for taller drivers. seems to be very common issue on the internet with nissan vehicles. i've had other vehicles recalled due to safety related issues that seem to be far less of a likely problem than this one. they likely don't get replaced because of their expense. | |||
| 09/24/2012 | 111097 | 4 | |
| While operating the vehicle the sun visor drops down unexpectedly, completely obstructing the driver's view. this has occurred approximately four times since the first incident approximately four days ago. when this happens the driver's view of the road is completely obstructed and due to the sudden and unexpected nature of the sun visor dropping down this could easily cause an accident. it is very frightening when it happens. *tr | |||
| 11/01/2011 | |||
| Sun visor does not stay up. it will fall down obstructing view when unexpected, especially for taller drivers. seems to be very common issue on the internet with nissan vehicles. i've had other vehicles recalled due to safety related issues that seem to be far less of a likely problem than this one. they likely don't get replaced because of their expense. | |||
| 09/24/2012 | 111097 | 4 | |
| While operating the vehicle the sun visor drops down unexpectedly, completely obstructing the driver's view. this has occurred approximately four times since the first incident approximately four days ago. when this happens the driver's view of the road is completely obstructed and due to the sudden and unexpected nature of the sun visor dropping down this could easily cause an accident. it is very frightening when it happens. *tr | |||
| 11/01/2011 | |||
| Sun visor does not stay up. it will fall down obstructing view when unexpected, especially for taller drivers. seems to be very common issue on the internet with nissan vehicles. i've had other vehicles recalled due to safety related issues that seem to be far less of a likely problem than this one. they likely don't get replaced because of their expense. | |||
| 09/24/2012 | 111097 | ||
| While operating the vehicle the sun visor drops down unexpectedly, completely obstructing the driver's view. this has occurred approximately four times since the first incident approximately four days ago. when this happens the driver's view of the road is completely obstructed and due to the sudden and unexpected nature of the sun visor dropping down this could easily cause an accident. it is very frightening when it happens. | |||
| 08/01/2011 | 1 | ||
| The driver side sun visor will no longer stay up. while you are driving it drops down into your eyeline impairing your visibility. they same thing happened to my passenger side but the vehicle was still under warranty so they covered it. i believe this is a defect and can be a danger. i have spoken with numerous other murano owners who are experiencing the same problem. nissan has no intention of fixing this problem. i guess they are waiting for more accidents to happen. *tr | |||
| 08/01/2011 | |||
| The driver side sun visor will no longer stay up. while you are driving it drops down into your eyeline impairing your visibility. they same thing happened to my passenger side but the vehicle was still under warranty so they covered it. i believe this is a defect and can be a danger. i have spoken with numerous other murano owners who are experiencing the same problem. nissan has no intention of fixing this problem. i guess they are waiting for more accidents to happen. | |||
| 06/29/2012 | 79000 | ||
| Tl-the contact owns a 2006 nissan murano. the contact stated that the front driver side window would not close. the vehicle was taken to an authorized dealer and the contact was informed that the window's motor may have needed to be replaced. the contact was also informed that the part was not available to make the necessary repairs. the contact then took the vehicle to various other dealers and was informed that the part was not available. the manufacturer was notified and offered no assistance. the vehicle was not repaired. the failure mileage was 79,000. kmj | |||
| 06/29/2012 | 79000 | ||
| Tl-the contact owns a 2006 nissan murano. the contact stated that the front driver's window would not close. the vehicle was taken to an authorized dealer and the contact was informed that the window's motor may need to be replaced. the contact was also informed that the part was not available. the contact then took the vehicle to various other dealers and was informed that the part was not available. the manufacturer was notified and offered no assistance. the vehicle was not repaired. the failure mileage was 79,000. sm. | |||
| 06/15/2012 | |||
| I purchased a 2006 nisaan murano brand new. after doing a little research, i understand that my compliant has been documented numerous times, by many consumers and that an investigation by nhtsa has been completed and closed. with that said, a new investigation into the matters needs to occur and nissan needs to issue a recall. the visor on the driver's side continues to flop down, causing limited visability when driving. this impairs visibility when driving, which is a major safety concern and although it seems that the defect hasn't resulted in a casualty yet, it is only a matter of time before someone is seriously injured from this defect. next, the seat anchor bracket/frame on my driver's side seat is broken and has caused the seat to lean to the left considerably. the seat is unstable and rocks back and forth while driving, which again, is a safety concern. the investigation into this matter by nhtsa indicated that the problem results from metal fatigue. when in automobile history has this occurred? as i understand, it will cost over $1,000 to get this fixed. nissan needs to issue a recall and take responsiblity for its manufacturing defects. i hope they are not waiting until someone actually dies before they realize these defects are a major safety hazard. | |||
| 01/02/2012 | 54000 | ||
| The visor on the driver's side constantly falls down prohibiting the driver from seeing the road. it will not stay up for an extended period of time. multiple people with the same make and model vehicle have reported having this problem to me as well. | |||
| 01/10/2011 | 90000 | ||
| The passenger side sun visor falls down and obstructs the driver's view. nissan is refusing to address this issue. | |||
| 06/15/2012 | |||
| I purchased a 2006 nisaan murano brand new. after doing a little research, i understand that my compliant has been documented numerous times, by many consumers and that an investigation by nhtsa has been completed and closed. with that said, a new investigation into the matters needs to occur and nissan needs to issue a recall. the visor on the driver's side continues to flop down, causing limited visability when driving. this impairs visibility when driving, which is a major safety concern and although it seems that the defect hasn't resulted in a casualty yet, it is only a matter of time before someone is seriously injured from this defect. next, the seat anchor bracket/frame on my driver's side seat is broken and has caused the seat to lean to the left considerably. the seat is unstable and rocks back and forth while driving, which again, is a safety concern. the investigation into this matter by nhtsa indicated that the problem results from metal fatigue. when in automobile history has this occurred? as i understand, it will cost over $1,000 to get this fixed. nissan needs to issue a recall and take responsiblity for its manufacturing defects. i hope they are not waiting until someone actually dies before they realize these defects are a major safety hazard. | |||
| 01/02/2012 | 54000 | ||
| The visor on the driver's side constantly falls down prohibiting the driver from seeing the road. it will not stay up for an extended period of time. multiple people with the same make and model vehicle have reported having this problem to me as well. | |||
| 01/10/2011 | 90000 | ||
| The passenger side sun visor falls down and obstructs the driver's view. nissan is refusing to address this issue. | |||
| 06/15/2012 | |||
| I purchased a 2006 nisaan murano brand new. after doing a little research, i understand that my compliant has been documented numerous times, by many consumers and that an investigation by nhtsa has been completed and closed. with that said, a new investigation into the matters needs to occur and nissan needs to issue a recall. the visor on the driver's side continues to flop down, causing limited visability when driving. this impairs visibility when driving, which is a major safety concern and although it seems that the defect hasn't resulted in a casualty yet, it is only a matter of time before someone is seriously injured from this defect. next, the seat anchor bracket/frame on my driver's side seat is broken and has caused the seat to lean to the left considerably. the seat is unstable and rocks back and forth while driving, which again, is a safety concern. the investigation into this matter by nhtsa indicated that the problem results from metal fatigue. when in automobile history has this occurred? as i understand, it will cost over $1,000 to get this fixed. nissan needs to issue a recall and take responsiblity for its manufacturing defects. i hope they are not waiting until someone actually dies before they realize these defects are a major safety hazard. | |||
| 01/02/2012 | 54000 | ||
| The visor on the driver's side constantly falls down prohibiting the driver from seeing the road. it will not stay up for an extended period of time. multiple people with the same make and model vehicle have reported having this problem to me as well. | |||
| 01/10/2011 | 90000 | ||
| The passenger side sun visor falls down and obstructs the driver's view. nissan is refusing to address this issue. | |||
| 06/15/2012 | |||
| I purchased a 2006 nisaan murano brand new. after doing a little research, i understand that my compliant has been documented numerous times, by many consumers and that an investigation by nhtsa has been completed and closed. with that said, a new investigation into the matters needs to occur and nissan needs to issue a recall. the visor on the driver's side continues to flop down, causing limited visability when driving. this impairs visibility when driving, which is a major safety concern and although it seems that the defect hasn't resulted in a casualty yet, it is only a matter of time before someone is seriously injured from this defect. next, the seat anchor bracket/frame on my driver's side seat is broken and has caused the seat to lean to the left considerably. the seat is unstable and rocks back and forth while driving, which again, is a safety concern. the investigation into this matter by nhtsa indicated that the problem results from metal fatigue. when in automobile history has this occurred? as i understand, it will cost over $1,000 to get this fixed. nissan needs to issue a recall and take responsiblity for its manufacturing defects. i hope they are not waiting until someone actually dies before they realize these defects are a major safety hazard. | |||
| 01/02/2012 | 54000 | ||
| The visor on the driver's side constantly falls down prohibiting the driver from seeing the road. it will not stay up for an extended period of time. multiple people with the same make and model vehicle have reported having this problem to me as well. | |||
| 01/10/2011 | 90000 | ||
| The passenger side sun visor falls down and obstructs the driver's view. nissan is refusing to address this issue. | |||
| 06/15/2012 | |||
| I purchased a 2006 nisaan murano brand new. after doing a little research, i understand that my compliant has been documented numerous times, by many consumers and that an investigation by nhtsa has been completed and closed. with that said, a new investigation into the matters needs to occur and nissan needs to issue a recall. the visor on the driver's side continues to flop down, causing limited visability when driving. this impairs visibility when driving, which is a major safety concern and although it seems that the defect hasn't resulted in a casualty yet, it is only a matter of time before someone is seriously injured from this defect. next, the seat anchor bracket/frame on my driver's side seat is broken and has caused the seat to lean to the left considerably. the seat is unstable and rocks back and forth while driving, which again, is a safety concern. the investigation into this matter by nhtsa indicated that the problem results from metal fatigue. when in automobile history has this occurred? as i understand, it will cost over $1,000 to get this fixed. nissan needs to issue a recall and take responsiblity for its manufacturing defects. i hope they are not waiting until someone actually dies before they realize these defects are a major safety hazard. | |||
| 01/02/2012 | 54000 | ||
| The visor on the driver's side constantly falls down prohibiting the driver from seeing the road. it will not stay up for an extended period of time. multiple people with the same make and model vehicle have reported having this problem to me as well. | |||
| 01/10/2011 | 90000 | ||
| The passenger side sun visor falls down and obstructs the driver's view. nissan is refusing to address this issue. | |||
| 04/02/2012 | 77000 | ||
| I am having problems with the drivers side sun visor in my nissan murano. it will just drop down suddenly. at first i was able to pull the visor down and move it foward to help protect my eyes from the sun. but that didn't last long since it will just fall straight down and block my view. when it falls i can not see the cars in front of me. i am not a tall person but i would have to be extremely small to see under the visor when it falls in straight down position. the other day, i was driving on the freeway and my sun visor suddenly dropped straight down .it really startled me cause i lost visability. i screamed cause i could not see the cars in front of me like i mentioned earlier. as quickly as i could i lifted the visor and held it in place and continued by journey. it was pretty nerve wracking. i could have gotten into an accident and injured my passengers, myself and other drivers. and with traveling at high speed it's was an extremely dangerous situation. my dealer said the cost to repair would be around $500. i feel nissan should take responsibility for this and issue a recall but i haven't seen any yet. this sun visor issue is very dangerous to all of us out there on the road drivers and passengers.i hope something can be done about this. thank you for listening. | |||
| 01/02/2012 | 54000 | ||
| The visor on the driver's side constantly falls down prohibiting the driver from seeing the road. it will not stay up for an extended period of time. multiple people with the same make and model vehicle have reported having this problem to me as well. | |||
| 01/10/2011 | 90000 | ||
| The passenger side sun visor falls down and obstructs the driver's view. nissan is refusing to address this issue. | |||
| 04/02/2012 | 77000 | ||
| I am having problems with the drivers side sun visor in my nissan murano. it will just drop down suddenly. at first i was able to pull the visor down and move it foward to help protect my eyes from the sun. but that didn't last long since it will just fall straight down and block my view. when it falls i can not see the cars in front of me. i am not a tall person but i would have to be extremely small to see under the visor when it falls in straight down position. the other day, i was driving on the freeway and my sun visor suddenly dropped straight down .it really startled me cause i lost visability. i screamed cause i could not see the cars in front of me like i mentioned earlier. as quickly as i could i lifted the visor and held it in place and continued by journey. it was pretty nerve wracking. i could have gotten into an accident and injured my passengers, myself and other drivers. and with traveling at high speed it's was an extremely dangerous situation. my dealer said the cost to repair would be around $500. i feel nissan should take responsibility for this and issue a recall but i haven't seen any yet. this sun visor issue is very dangerous to all of us out there on the road drivers and passengers.i hope something can be done about this. thank you for listening. | |||
| 05/02/2011 | 74900 | ||
| Driver's side visor dropped by itself from storage up position to almost completely block my view of the road while traveling in traffic. could not see where i was going for a few seconds until i ducked down to see the road. visor would not stay up or stay in any reasonable position such that it could be used for driving. since that original incident, has happened many times - checking with nissan yielded no satisfactory response. this is a serious safety issue, and based on reviewing online forums, is a pervasive problem for many, many nissan murano owners. as far as i can tell there has been no recall. additionally, other owners report that replacing the part is only a temporary fix. the problem has also now been occurring wit the passenger side visor. | |||
| 04/02/2012 | 77000 | ||
| I am having problems with the drivers side sun visor in my nissan murano. it will just drop down suddenly. at first i was able to pull the visor down and move it foward to help protect my eyes from the sun. but that didn't last long since it will just fall straight down and block my view. when it falls i can not see the cars in front of me. i am not a tall person but i would have to be extremely small to see under the visor when it falls in straight down position. the other day, i was driving on the freeway and my sun visor suddenly dropped straight down .it really startled me cause i lost visability. i screamed cause i could not see the cars in front of me like i mentioned earlier. as quickly as i could i lifted the visor and held it in place and continued by journey. it was pretty nerve wracking. i could have gotten into an accident and injured my passengers, myself and other drivers. and with traveling at high speed it's was an extremely dangerous situation. my dealer said the cost to repair would be around $500. i feel nissan should take responsibility for this and issue a recall but i haven't seen any yet. this sun visor issue is very dangerous to all of us out there on the road drivers and passengers.i hope something can be done about this. thank you for listening. | |||
| 05/02/2011 | 74900 | ||
| Driver's side visor dropped by itself from storage up position to almost completely block my view of the road while traveling in traffic. could not see where i was going for a few seconds until i ducked down to see the road. visor would not stay up or stay in any reasonable position such that it could be used for driving. since that original incident, has happened many times - checking with nissan yielded no satisfactory response. this is a serious safety issue, and based on reviewing online forums, is a pervasive problem for many, many nissan murano owners. as far as i can tell there has been no recall. additionally, other owners report that replacing the part is only a temporary fix. the problem has also now been occurring wit the passenger side visor. | |||
| 04/02/2012 | 77000 | ||
| I am having problems with the drivers side sun visor in my nissan murano. it will just drop down suddenly. at first i was able to pull the visor down and move it foward to help protect my eyes from the sun. but that didn't last long since it will just fall straight down and block my view. when it falls i can not see the cars in front of me. i am not a tall person but i would have to be extremely small to see under the visor when it falls in straight down position. the other day, i was driving on the freeway and my sun visor suddenly dropped straight down .it really startled me cause i lost visability. i screamed cause i could not see the cars in front of me like i mentioned earlier. as quickly as i could i lifted the visor and held it in place and continued by journey. it was pretty nerve wracking. i could have gotten into an accident and injured my passengers, myself and other drivers. and with traveling at high speed it's was an extremely dangerous situation. my dealer said the cost to repair would be around $500. i feel nissan should take responsibility for this and issue a recall but i haven't seen any yet. this sun visor issue is very dangerous to all of us out there on the road drivers and passengers.i hope something can be done about this. thank you for listening. | |||
| 05/02/2011 | 74900 | ||
| Driver's side visor dropped by itself from storage up position to almost completely block my view of the road while traveling in traffic. could not see where i was going for a few seconds until i ducked down to see the road. visor would not stay up or stay in any reasonable position such that it could be used for driving. since that original incident, has happened many times - checking with nissan yielded no satisfactory response. this is a serious safety issue, and based on reviewing online forums, is a pervasive problem for many, many nissan murano owners. as far as i can tell there has been no recall. additionally, other owners report that replacing the part is only a temporary fix. the problem has also now been occurring wit the passenger side visor. | |||
| 04/02/2012 | 77000 | ||
| I am having problems with the drivers side sun visor in my nissan murano. it will just drop down suddenly. at first i was able to pull the visor down and move it foward to help protect my eyes from the sun. but that didn't last long since it will just fall straight down and block my view. when it falls i can not see the cars in front of me. i am not a tall person but i would have to be extremely small to see under the visor when it falls in straight down position. the other day, i was driving on the freeway and my sun visor suddenly dropped straight down .it really startled me cause i lost visability. i screamed cause i could not see the cars in front of me like i mentioned earlier. as quickly as i could i lifted the visor and held it in place and continued by journey. it was pretty nerve wracking. i could have gotten into an accident and injured my passengers, myself and other drivers. and with traveling at high speed it's was an extremely dangerous situation. my dealer said the cost to repair would be around $500. i feel nissan should take responsibility for this and issue a recall but i haven't seen any yet. this sun visor issue is very dangerous to all of us out there on the road drivers and passengers.i hope something can be done about this. thank you for listening. | |||
| 05/02/2011 | 74900 | ||
| Driver's side visor dropped by itself from storage up position to almost completely block my view of the road while traveling in traffic. could not see where i was going for a few seconds until i ducked down to see the road. visor would not stay up or stay in any reasonable position such that it could be used for driving. since that original incident, has happened many times - checking with nissan yielded no satisfactory response. this is a serious safety issue, and based on reviewing online forums, is a pervasive problem for many, many nissan murano owners. as far as i can tell there has been no recall. additionally, other owners report that replacing the part is only a temporary fix. the problem has also now been occurring wit the passenger side visor. | |||
| 04/02/2012 | 77000 | ||
| I am having problems with the drivers side sun visor in my nissan murano. it will just drop down suddenly. at first i was able to pull the visor down and move it foward to help protect my eyes from the sun. but that didn't last long since it will just fall straight down and block my view. when it falls i can not see the cars in front of me. i am not a tall person but i would have to be extremely small to see under the visor when it falls in straight down position. the other day, i was driving on the freeway and my sun visor suddenly dropped straight down .it really startled me cause i lost visability. i screamed cause i could not see the cars in front of me like i mentioned earlier. as quickly as i could i lifted the visor and held it in place and continued by journey. it was pretty nerve wracking. i could have gotten into an accident and injured my passengers, myself and other drivers. and with traveling at high speed it's was an extremely dangerous situation. my dealer said the cost to repair would be around $500. i feel nissan should take responsibility for this and issue a recall but i haven't seen any yet. this sun visor issue is very dangerous to all of us out there on the road drivers and passengers.i hope something can be done about this. thank you for listening. | |||
| 05/02/2011 | 74900 | ||
| Driver's side visor dropped by itself from storage up position to almost completely block my view of the road while traveling in traffic. could not see where i was going for a few seconds until i ducked down to see the road. visor would not stay up or stay in any reasonable position such that it could be used for driving. since that original incident, has happened many times - checking with nissan yielded no satisfactory response. this is a serious safety issue, and based on reviewing online forums, is a pervasive problem for many, many nissan murano owners. as far as i can tell there has been no recall. additionally, other owners report that replacing the part is only a temporary fix. the problem has also now been occurring wit the passenger side visor. | |||
| 04/02/2012 | 77000 | ||
| I am having problems with the drivers side sun visor in my nissan murano. it will just drop down suddenly. at first i was able to pull the visor down and move it foward to help protect my eyes from the sun. but that didn't last long since it will just fall straight down and block my view. when it falls i can not see the cars in front of me. i am not a tall person but i would have to be extremely small to see under the visor when it falls in straight down position. the other day, i was driving on the freeway and my sun visor suddenly dropped straight down .it really startled me cause i lost visability. i screamed cause i could not see the cars in front of me like i mentioned earlier. as quickly as i could i lifted the visor and held it in place and continued by journey. it was pretty nerve wracking. i could have gotten into an accident and injured my passengers, myself and other drivers. and with traveling at high speed it's was an extremely dangerous situation. my dealer said the cost to repair would be around $500. i feel nissan should take responsibility for this and issue a recall but i haven't seen any yet. this sun visor issue is very dangerous to all of us out there on the road drivers and passengers.i hope something can be done about this. thank you for listening. | |||
| 05/02/2011 | 74900 | ||
| Driver's side visor dropped by itself from storage up position to almost completely block my view of the road while traveling in traffic. could not see where i was going for a few seconds until i ducked down to see the road. visor would not stay up or stay in any reasonable position such that it could be used for driving. since that original incident, has happened many times - checking with nissan yielded no satisfactory response. this is a serious safety issue, and based on reviewing online forums, is a pervasive problem for many, many nissan murano owners. as far as i can tell there has been no recall. additionally, other owners report that replacing the part is only a temporary fix. the problem has also now been occurring wit the passenger side visor. | |||