Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ELECTRICAL SYSTEM - SOFTWARE
08V521000NISSAN NORTH AMERICA, INC.from 04/24/2009 V (Vehicle)20436111/04/2008MFRNISSAN NORTH AMERICA, INC.10/07/200810/07/2008
Defect SummaryNissan is recalling 204,361 my 2007-2008 altima, altima hybrid, 350z, 350z roadster, my 2008 altima coupe, rogue, my 2009 murano, and infiniti my 2007-2008 g35 sedan, my 2008 g37 coupe and ex35 passenger vehicles equipped with continental automotive systems' occupant classification system (ocs) control units. a varistor in the ocs control unit located in the passenger seat cushion may have been manufactured out of specification. under certain conditions, this could cause an interruption of signal between the ocs and the air bag control unit (acu).
Consequence SummaryThis could result in the passenger air bag being suppressed which could fail to provide adequate protection in the event of a crash.
Corrective SummaryDealers will test the signal between the ocs and acu systems using a special tool to check that it is functioning as designed. if necessary, the seat cushion (containing ocs hardware) will be replaced with a new one manufactured to specification. the recall began on november 4, 2008. owners may contact nissan at 1-800-647-7261 or infiniti at 1-800-662-6200.
NotesCustomers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
NTB-09-03004/06/200910030165Nissan: the 12 volt battery is an important part of the vehicle electrical system and is required to stay connected when the engine is running. to prevent damage to vehicle electronic components follow the instructions/cautions. no mod08/12/2009
ELECTRICAL SYSTEM - BATTERY
NTB-09-03004/06/200910030165Nissan: the 12 volt battery is an important part of the vehicle electrical system and is required to stay connected when the engine is running. to prevent damage to vehicle electronic components follow the instructions/cautions. no mod08/12/2009
ELECTRICAL SYSTEM - BATTERY - CABLES
NTB-09-03004/06/200910030165Nissan: the 12 volt battery is an important part of the vehicle electrical system and is required to stay connected when the engine is running. to prevent damage to vehicle electronic components follow the instructions/cautions. no mod08/12/2009

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
12/12/20121
 Pedals on my 2007 nissan murano are moving on their on accord. appears to be defective wiring. dealer wants me to pay $315 to fix. they had agreed two years ago to fix the problem when i purchased the vehicle and they never did. this is a serious safety issue. *tr
12/18/201066075
 Doors can be unlocked and the car ignition can be started without a key, and there is no way to lock the ignition, and no way to stop anyone from opening the doors. this creates an extremenly dangerous condition for car jacking and harm to the occupants.
07/27/201030000
 The battery has been replaced twice in the vehicle and it has less than 35,000 miles on it. the first replacement was done when the car was only about 6 months old and i just recently had to have the battery replaced again. the second battery was supposed to be an 84,000 mile battery and was under warranty. however, when i was driving it, the car died on me and would not start again. the battery had less than 26,000 miles on it. nissan fought us on the replacement even though it was under warranty, but we finally got another one put in. we are on our 3rd battery in less than 3 years. this same vehicle had an engine mount crack at 32,000 miles and has also had the radiator replaced at 34,000 miles. it has been in the shop 4 times now in the last 2 1/2 months. when the radiator went out, the gauges did not even say that the car was running hot. i discovered the issue when my car started smoking everywhere and coolant was all over my vehicle. nissan insists that it is not an electrical issue of any kind and that the gauge can still read cool if the radiator goes out and the car is smoking. all in all, i now have the 3rd new battery, a new radiator, and a new engine mount. the drive belts have also cracked, but nissan refused to do anything about that.
01/23/2010190001
 The car engine shut down all of sudden while driving at about 60mph on an interstate highway and didn't respond to action on accelerator. the car stopped in the middle of the highway and 2 police cars came and pushed the car out of the highway. the car was then towed to a service center. according to a diagnosis, we were informed that the cause is the failure of the fuse box. power comes in the fuse box but does not come out. and also we were informed that this failure is uncommon. the part was replaced. however, we are now very concerned about the safety and reliability of our car because the above critical engine failure occurred to our fairly new car while driving. we purchased a new car and the car is a little over 2 years old and its mileage is only about 19k. *cn
ELECTRICAL SYSTEM - BATTERY
08/21/2009170001
 The battery used in nissan murano 2007 is defective and goes down within 12 - 36 months for most vehicles. when most of the batteries in the us provide at least 36 months of warranty, nissan made its own policy to cover 100% only for 1st 12 months, and then start prorated charges. they conceal the defect during a sale/lease, but it's very common. i had to pay $75 in order to replace the battery that is only 24 months old. they replaced with another defective nissan battery, and refused to replace with a reputable battery such as interstate. i stayed at the dealership for about an hour and saw four similar suvs came in, all with the same complain. i spoke to some nissan owners and they all agreed that their batteries went down just after 12 months. nissan used to offer 36 months warranty till 2005, and then started to reduce the warranty, and now it is only for 12 months. they should refund my payment as well as to other owners who were forced to replace the battery within 36 months as the company claims bumper to bumper coverage for this period. then they should replace with a reputable battery such as interstate until they fix the problem of their battery. *tr
ELECTRICAL SYSTEM - SOFTWARE
05/01/201160000
 Tl* the contact owns a 2007 nissan murano. the contact stated that while parked, she noticed that the passenger side air bag warning light was illuminated on the instrument panel. the vehicle was taken to the dealer for a diagnostic test. the technicians stated that the front passenger side seat belt would have to be replaced. the air bag warning light continued to illuminate after the repair. there was a recall under nhtsa campaign id number 08v521000 (electrical system: software), that may be related to the failure. the manufacturer was made aware of the failure and stated that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 60,000.