Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
LATCHES/LOCKS/LINKAGES
NTB12-00902/03/201210043735Nissan: door lock/unlock inoperative with intelligent key. *kb04/24/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
03/30/2011
 When i lock my doors they go down all bythemselves. yesterday they went down the car got soaked inside .i dont feel safe because anybody can reach their hand in and open the doors. car is 4 years old.shouldnt be having these major repairproblems. so far stress cracked windshield, squealing brakes, now all four windows going down after i lock it. this is a major safety issue what if the doors lock and the windows decide not togo down anymore something is bad wrong with the locking mechanism. i want to know why there hasnt been a recall for this very disturbing failure .below it doesnt give you a choice to explain what is really wrong with the car thank you for letting me explain now.
12/18/201066075
 Doors can be unlocked and the car ignition can be started without a key, and there is no way to lock the ignition, and no way to stop anyone from opening the doors. this creates an extremenly dangerous condition for car jacking and harm to the occupants.
08/22/201050000
 The power door lock auctuator on my 2007 nissian murano with 50k have quit working. so why is it a safety issue? you can use this justification when filing: 1. having a secure environment is paramount in certain neighborhoods. when locking the doors it's imperative nobody can gain access at will by walking up to the car. if anyone can simply open the door to gain access, carjacking, injury, or even murder is easier. if the doors locked properly this provides a more secure environment for this type of scenario. 2. nissan knowing there is a security problem with their locking mechanism and not recalling them for safety concern is negligent. it's an open door to a lawsuit if someone were to be murdered due to a door that didn't lock, although the driver pushed the lock button and heard the locking noise. remember, in this case there's no obvious indication the door isn't locked unless someone walks up and opens it from the outside. the drive thinks the door is locked, when in reality it's an open door for carjacking or robbery. this failure is an intermitance of operation. sometimes the doors lock ok, other times they don't. in addition, sometimes the doors unlock ok, other times they don't. 3. in emergencies it's important to be able to unlock doors quickly. since 99% of the time we all use the button to lock and unlock doors, using the manual locking lever is unfamiliar. and the murano's design is such that it's not easy to comprehend if it's not your car, for instance a rental car. i can easily understand how some people would be confused how unlock a door using the manual level in an emergency when they virtually have no experience with it. in emergencies every second counts. the locking/unlocking solenoid malfunctioning is clearly a high risk in emergency scenarios. some people who cannot afford the $1600 to have all the solenoids replaced (as quoted by dealers) will forgo getting them fixed, putting their family members at risk. nissan recall
10/01/201032000
 After 32,000 miles my 2007 nissan murano door locks began opening a closing while driving. this began after replacement of battery by dealer. the door locks open and close with no with no specific timing. sometimes clicking occurs immediately other times after a half hour of driving. went to dealer and they could not duplicate. now passenger door and rear door locks do not unlock unless double click of the door switch on drivers door. dealer suggested i return to replace the actuator. i am concerned this may be very expensive. this should be a vehicle recall due to the low miles year and make of vehicle. so why is it a safety issue? 1. having a secure environment is paramount in certain neighborhoods. when locking the doors it's imperative nobody can gain access at will by walking up to the car. if anyone can simply open the door to gain access, carjacking, injury, or even murder is easier. if the doors locked properly this provides a more secure environment for this type of scenario. 2. nissan knowing there is a security problem with their locking mechanism and not recalling them for safety concern is negligent. it's an open door to a lawsuit if someone were to be murdered due to a door that didn't lock, although the driver pushed the lock button and heard the locking noise. remember, in this case there's no obvious indication the door isn't locked unless someone walks up and opens it from the outside. the drive thinks the door is locked, when in reality it's an open door for carjacking or robbery. this failure is an intermitance of operation. sometimes the doors lock ok, other times they don't. in addition, sometimes the doors unlock ok, other times they don't. in emergencies it's important to be able to unlock doors quickly. since 99% of the time we all use the button to lock and unlock doors, using the manual locking lever is unfamiliar.
07/27/201030000
 The battery has been replaced twice in the vehicle and it has less than 35,000 miles on it. the first replacement was done when the car was only about 6 months old and i just recently had to have the battery replaced again. the second battery was supposed to be an 84,000 mile battery and was under warranty. however, when i was driving it, the car died on me and would not start again. the battery had less than 26,000 miles on it. nissan fought us on the replacement even though it was under warranty, but we finally got another one put in. we are on our 3rd battery in less than 3 years. this same vehicle had an engine mount crack at 32,000 miles and has also had the radiator replaced at 34,000 miles. it has been in the shop 4 times now in the last 2 1/2 months. when the radiator went out, the gauges did not even say that the car was running hot. i discovered the issue when my car started smoking everywhere and coolant was all over my vehicle. nissan insists that it is not an electrical issue of any kind and that the gauge can still read cool if the radiator goes out and the car is smoking. all in all, i now have the 3rd new battery, a new radiator, and a new engine mount. the drive belts have also cracked, but nissan refused to do anything about that.
07/26/20081
 I opened the driver's door and the door latch snapped close on my index finger. i had to open the door latch to release my finger. seven stitches, xrays of the finger and a tetanus shot followed. not a pleasant experience, this occurred on a 2007 nissan murano. *tr