Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| NTB08-049 | 04/28/2008 | 10024689 | Nissan; special automatic transmission fluid requirement. 2004 to current nissan vehicles. *nj | 05/06/2008 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| NTB12-035 | 04/10/2012 | 10043950 | Nissan: ecm replacement procedures with consult iii plus. applies to all 2004 and later (does not apply to leaf/ev) vehicles. *js | 05/02/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 06/26/2012 | 86000 | 1 | |
| I noticed power steering fluid on the concrete under my vehicle. a mechanic told me my hose was leaking and i found out it cost about $500.00 to fix. i checked with nissan dealer to see if there was a recall. he told me no. there should be a recall on this problem because it is dangerous. the fluid is all underneath my vehicle. the fluid could ignite by hitting the exhaust pipe or anything hot. *tr | |||
| 06/26/2012 | 86000 | ||
| I noticed power steering fluid on the concrete under my vehicle. a mechanic told me my hose was leaking and i found out it cost about $500.00 to fix. i checked with nissan dealer to see if there was a recall. he told me no. there should be a recall on this problem because it is dangerous. the fluid is all underneath my vehicle. the fluid could ignite by hitting the exhaust pipe or anything hot. | |||
| 06/19/2012 | 66000 | ||
| Nissan dealer infomed me that the transfer case seal is broken and needs to be resealed. only nissan has serviced the transmission fluid. this seems to be a nissan continuously variable transmission (cvt)-related problem. the car has 66,000 miles on it, and the warranty on the cvt was previously doubled to 120,000 miles. the original warranty was for 60,000 miles. however, nissan alleges that the transfer case is unrelated to the cvt and therefore, not covered by the extended warranty. this seems to be disingenuous, at best. from polls and threads i've seen, it seems that this is a frequent problem in muranos and nissan is attempting to put up a wall instead of accepting responsibility. it seems that there is a widespread prpoblem that has been going on for the duration of the murano life cycle, across the years, and as is somewhat typical of powertrain problems, they don't manifest for a number of years and miles. the threads indicate that resealing the transfer case (for an exhorbitant $1250) only staves off the failure and that it occurs again. this recurring problem eventually manifests in failure of the cvt itself. in that case it costs in the range of $6500 to repair. there seems to be a design flaw here that should be addressed. if the cvt siezes up on the road it could certainly be a major safety issue. | |||
| 02/26/2012 | |||
| Loud thumping, could barely steer | |||
| 04/18/2011 | 62000 | ||
| I purchased my car labor day of 2010. in april 2011, my car was diagnosed with having a cracked transfer case. i spent $1800 to have it fixed and now december 27, 2011 my transfer case is cracked again. i have only had my car for a little over a year and i dont believe i should be going through this and putting our more money when i owe so much on it. i dont understand what is going on but i am convinced it is a manufactuer problem... | |||
| 10/27/2011 | 84493 | ||
| This vehicle is only four years old with only 84000 miles, while driving i heard a loud sound coming from under the vehicle. i took the vehicle in to five towns nissan they told me that i have a big problem, my transfer case is not good. the transfer case, seal-oil and seal- oil ring would be $2750.82. labor and tax would be bring it to $4074.33. now we all know owners of this very cute vehicle that it has a factory defect and we need more people like myself to come forth so the would have no choice but to recall these vehicles. | |||
| 08/09/2010 | 84000 | ||
| 2007 nissan murano awd w/ 84k miles. took vehicle into nissan dealer serviice dept. in july for noises in engine area. diagnosed as bad wheel bearings on 1 side of vehicle cost $600.00. returned to dealer approx. 1 month later, again hearing noises coming from engine area. was again diagnosed w/bad wheel bearings on other side & was told replacement from 1 month prior was defective & needed replacement again. questioned dealer service dept. diagnosis, indicating that i also smelled either oil burning or some kind of fluid burning when driving. without further examination of vehicle, service dept. recommended a fluid flush, i indicated that the fluids had just been flushed 1 month prior, was told no other problems were indicated when vehicle was inspected earlier that day. smell of oil or fluid was dismissed by service dept. received a call later that day from service dept. indicating repairs to defective wheel bearing & second wheel bearing completed, car ready for pick up $400 bill. picked up vehicle @ approx. 5:30 pm. as i drove home there was a good amount of traffic & vehicle speed did not exceed 30 mph for majority of trip. upon clearing of traffic & further acceleration to approx. 45 mph, there was an extremely loud bang that came from what sounded like the engine area of my vehicle, accompanied by a dragging & grinding sound coming from the bottom of my vehicle bringing my vehicle to a quick stop. it sounded like the bottom of my vehicle fell off. i managed to pull vehicle over to safety & next day had vehicle towed back to dealer. i was then informed by dealer that the transfer case on my vehicle had broken, that the vehicle was beyond the warranty & the repair cost is $3,400. this may be a problem in the awd model. there are many similar incidents posted on the internet. this part is defective & needs investigation, had i been on a highway when this happened the outcome could have been catastrohphic, please help! don't wait until a true tragedy occurs | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 07/22/2011 | 92000 | ||
| My 2007 nissan murano's differential just failed on a highway without any warning. i was with three kids on a high way and it was pitch dark. the only thing i did that day was to change my rear tyres and i have no idea if this might have contributed to it. upon research for a new part, i realised that quite a lot of people have had the same complaints about their murano and i am not sure if they should be forced to recall the vehicle. | |||
| 05/27/2011 | 103500 | ||
| I was driving in traffic and i felt a weird vibration and the vehicle felt as if it was surging forward. felt like a misfire so i drove it home and replaced the spark plugs. i then test drove it with new spark plugs and the problem was the same. i take it to my mechanic is he advises that the cvt and or transfer case assembly is the problem. i then go online to research it and find tons of stories of all the same problem. the vehicle is now stuck in my garage because i am scared to drive it and get into an accident. when i turn the wheel the vehicle doesn't want to move forward , almost like a slipping clutch , and then it will make a loud pop and jerk forward. i am having it towed to nissan dealership after holiday and after researching i already know they are not going to cover it and try to stick me with a 5-6k dollar bill. its not the consumer's fault nissan has a defective cvt system and doesn't want to recall it due to the expensive repair bill. i guess once this failure causes someone to die from an accident like the incident with toyota and their accelerator maybe then they will have to recall their murano's cvt system. | |||
| 05/27/2011 | 30000 | ||
| Unfortunately i did no advanced research on the nissan murano and now we are resting among the group of other upset murano owners. a month ago we purchased a used 2007 murano sl awd with 29,000 miles. after a week of driving it we made a moderately slow stop as we appraoched a red-lighted intersection. the vehicle surged forward as the brakes were being applied. we could feel the anti-lock brakes begin to pulse at the pedal. the usual quite transmission began to make shifting noises as it argued with an engine that was rising in rpm. with a loud and pronouced clunk and my head was thrust into the headrest restraint pad. the vehicle stopped just before impacting the rear of a car before us. this has happened twice, with repeat visits to the dealer for repairs. they say they find nothing wrong, codes are all fine etc. they even serviced the abs brake sensors at no charge, but i know that is not the problem here. so in a nut shell nissan has done nothing to fix the problem, and is unable to help us. | |||
| 05/27/2011 | 103500 | ||
| I was driving in traffic and i felt a weird vibration and the vehicle felt as if it was surging forward. felt like a misfire so i drove it home and replaced the spark plugs. i then test drove it with new spark plugs and the problem was the same. i take it to my mechanic is he advises that the cvt and or transfer case assembly is the problem. i then go online to research it and find tons of stories of all the same problem. the vehicle is now stuck in my garage because i am scared to drive it and get into an accident. when i turn the wheel the vehicle doesn't want to move forward , almost like a slipping clutch , and then it will make a loud pop and jerk forward. i am having it towed to nissan dealership after holiday and after researching i already know they are not going to cover it and try to stick me with a 5-6k dollar bill. its not the consumer's fault nissan has a defective cvt system and doesn't want to recall it due to the expensive repair bill. i guess once this failure causes someone to die from an accident like the incident with toyota and their accelerator maybe then they will have to recall their murano's cvt system. | |||
| 05/27/2011 | 30000 | ||
| Unfortunately i did no advanced research on the nissan murano and now we are resting among the group of other upset murano owners. a month ago we purchased a used 2007 murano sl awd with 29,000 miles. after a week of driving it we made a moderately slow stop as we appraoched a red-lighted intersection. the vehicle surged forward as the brakes were being applied. we could feel the anti-lock brakes begin to pulse at the pedal. the usual quite transmission began to make shifting noises as it argued with an engine that was rising in rpm. with a loud and pronouced clunk and my head was thrust into the headrest restraint pad. the vehicle stopped just before impacting the rear of a car before us. this has happened twice, with repeat visits to the dealer for repairs. they say they find nothing wrong, codes are all fine etc. they even serviced the abs brake sensors at no charge, but i know that is not the problem here. so in a nut shell nissan has done nothing to fix the problem, and is unable to help us. | |||
| 05/27/2011 | 103500 | ||
| I was driving in traffic and i felt a weird vibration and the vehicle felt as if it was surging forward. felt like a misfire so i drove it home and replaced the spark plugs. i then test drove it with new spark plugs and the problem was the same. i take it to my mechanic is he advises that the cvt and or transfer case assembly is the problem. i then go online to research it and find tons of stories of all the same problem. the vehicle is now stuck in my garage because i am scared to drive it and get into an accident. when i turn the wheel the vehicle doesn't want to move forward , almost like a slipping clutch , and then it will make a loud pop and jerk forward. i am having it towed to nissan dealership after holiday and after researching i already know they are not going to cover it and try to stick me with a 5-6k dollar bill. its not the consumer's fault nissan has a defective cvt system and doesn't want to recall it due to the expensive repair bill. i guess once this failure causes someone to die from an accident like the incident with toyota and their accelerator maybe then they will have to recall their murano's cvt system. | |||
| 05/27/2011 | 30000 | ||
| Unfortunately i did no advanced research on the nissan murano and now we are resting among the group of other upset murano owners. a month ago we purchased a used 2007 murano sl awd with 29,000 miles. after a week of driving it we made a moderately slow stop as we appraoched a red-lighted intersection. the vehicle surged forward as the brakes were being applied. we could feel the anti-lock brakes begin to pulse at the pedal. the usual quite transmission began to make shifting noises as it argued with an engine that was rising in rpm. with a loud and pronouced clunk and my head was thrust into the headrest restraint pad. the vehicle stopped just before impacting the rear of a car before us. this has happened twice, with repeat visits to the dealer for repairs. they say they find nothing wrong, codes are all fine etc. they even serviced the abs brake sensors at no charge, but i know that is not the problem here. so in a nut shell nissan has done nothing to fix the problem, and is unable to help us. | |||
| 05/27/2011 | 103500 | ||
| I was driving in traffic and i felt a weird vibration and the vehicle felt as if it was surging forward. felt like a misfire so i drove it home and replaced the spark plugs. i then test drove it with new spark plugs and the problem was the same. i take it to my mechanic is he advises that the cvt and or transfer case assembly is the problem. i then go online to research it and find tons of stories of all the same problem. the vehicle is now stuck in my garage because i am scared to drive it and get into an accident. when i turn the wheel the vehicle doesn't want to move forward , almost like a slipping clutch , and then it will make a loud pop and jerk forward. i am having it towed to nissan dealership after holiday and after researching i already know they are not going to cover it and try to stick me with a 5-6k dollar bill. its not the consumer's fault nissan has a defective cvt system and doesn't want to recall it due to the expensive repair bill. i guess once this failure causes someone to die from an accident like the incident with toyota and their accelerator maybe then they will have to recall their murano's cvt system. | |||
| 05/27/2011 | 30000 | ||
| Unfortunately i did no advanced research on the nissan murano and now we are resting among the group of other upset murano owners. a month ago we purchased a used 2007 murano sl awd with 29,000 miles. after a week of driving it we made a moderately slow stop as we appraoched a red-lighted intersection. the vehicle surged forward as the brakes were being applied. we could feel the anti-lock brakes begin to pulse at the pedal. the usual quite transmission began to make shifting noises as it argued with an engine that was rising in rpm. with a loud and pronouced clunk and my head was thrust into the headrest restraint pad. the vehicle stopped just before impacting the rear of a car before us. this has happened twice, with repeat visits to the dealer for repairs. they say they find nothing wrong, codes are all fine etc. they even serviced the abs brake sensors at no charge, but i know that is not the problem here. so in a nut shell nissan has done nothing to fix the problem, and is unable to help us. | |||
| 02/14/2011 | 62048 | ||
| I felt a vibration coming from my 2007 nissan murano and i took it to the dealer and they said they didn't feel it. took it back a second time and they said that they had overserviced the cvt(transmission) at a prior service interval. they said they reset the fluid level. took the car and it still vibrated... a week later i was pondering how to file a comlaint. today i was heading to the airport when the car completely lost all power to the cvt. i was entering the highway and i felt the engine just rev up and the car wasn't moving forward with my foot on the gas pedal. a car almost slammed me in the rear end and i pulled over to the side of the road and called a tow truck and towed the car to the dealer. the dealership failed to recognize that the cvt should have been replaced and that there is also a recall on the cvt. this put me and anyone who was in my car in a dangerous situation where it could have ended up tragically if someone had hit me on the driver side if i was making a left turn and my car lost power. | |||
| 08/09/2010 | 84000 | ||
| 2007 nissan murano awd w/ 84k miles. took vehicle into nissan dealer serviice dept. in july for noises in engine area. diagnosed as bad wheel bearings on 1 side of vehicle cost $600.00. returned to dealer approx. 1 month later, again hearing noises coming from engine area. was again diagnosed w/bad wheel bearings on other side & was told replacement from 1 month prior was defective & needed replacement again. questioned dealer service dept. diagnosis, indicating that i also smelled either oil burning or some kind of fluid burning when driving. without further examination of vehicle, service dept. recommended a fluid flush, i indicated that the fluids had just been flushed 1 month prior, was told no other problems were indicated when vehicle was inspected earlier that day. smell of oil or fluid was dismissed by service dept. received a call later that day from service dept. indicating repairs to defective wheel bearing & second wheel bearing completed, car ready for pick up $400 bill. picked up vehicle @ approx. 5:30 pm. as i drove home there was a good amount of traffic & vehicle speed did not exceed 30 mph for majority of trip. upon clearing of traffic & further acceleration to approx. 45 mph, there was an extremely loud bang that came from what sounded like the engine area of my vehicle, accompanied by a dragging & grinding sound coming from the bottom of my vehicle bringing my vehicle to a quick stop. it sounded like the bottom of my vehicle fell off. i managed to pull vehicle over to safety & next day had vehicle towed back to dealer. i was then informed by dealer that the transfer case on my vehicle had broken, that the vehicle was beyond the warranty & the repair cost is $3,400. this may be a problem in the awd model. there are many similar incidents posted on the internet. this part is defective & needs investigation, had i been on a highway when this happened the outcome could have been catastrohphic, please help! don't wait until a true tragedy occurs | |||
| 12/10/2009 | 38888 | 1 | |
| My 2007 murano has begun stalling and lurching forward in traffic. it just started doing this within the last couple of days, but it was very scary as i was almost hit because i could not control how the car was reacting in the middle of an intersection after coming to a stop, i began to accelerate and the car stopped quickly, as though i had stepped on the brake - then it accelerated quickly, as though i had stepped hard on the gas pedal. luckily, i was able to control the car. however, it has done the same thing 3 other times within 24 hours. all of them occur when the car is stopped or moving very slowly. i was almost hit in the intersection because i could not control the car. *tr | |||
| 02/05/2008 | 11303 | 1 | |
| In february 2008 during an oil change, fluid leak was discovered between cvt (transmission) and transfer case. on 2/5/08 dealer made first attempt to repair. they stated that some cvt bolts were loose and were tightened. vehicle was return to me as fixed (mileage 11303). on 5/12/08, vehicle went back to dealer for scheduled 15k maintenance where they found it still leaking. new transfer case was ordered and vehicle went back in for installation on 5/15/08. on 6/10/08, during a 3 week vacation in british columbia, canada, vehicle suddenly lost power on the highway during busy commute traffic and made clunking noises. pulled off highway and called nissan n.a. and towed to nissan dealer in victoria. dealer determined that due to human error, propeller (drive) shaft was not properly tightened down during transfer case install and had fallen off the car. vehicle repaired and expenses reimbursed by dealer in california. in march 2009, oil change again revealed transfer case leaking. dealer attempted to replace tc seal but found tc damaged due to missing vent tube. dealer replaced with another transfer case on 3/9/09. this is a known issue common with awd muranos. i have persistently checked for signs of leaks. other owners have not been as diligent and have experience numerous failures during operation on the road. this is a danger as vehicle will stall and fail on the road. *tr | |||
| 02/26/2008 | 7800 | 1 | 09/21/2007 |
| There was a distinct clicking coming from the front area of the car as i accelerated. went to the dealer and was told there was debris in the transmission and the entire transmission would have to be replaced. *tr | |||
| 12/07/2007 | 5200 | 4 | 08/22/2007 |
| Tl*the contact owns a 2007 nissan murano. the contact stated that the fuel sending unit failed on december 7, 2007. on december 22, 2007, while driving approximately 20 mph in cold weather, the vehicle stalled in traffic. prior to the failure, the vehicle jerked. the vehicle restarted, but then stalled again. the contact was able to restart the vehicle, but it would not accelerate above 20 mph. the vehicle was towed to the dealer and they stated that the transmission failed. on january 9, 2008, while driving approximately 70 mph in dry conditions, the vehicle would not accelerate when the accelerator pedal was depressed. as a result, the vehicle jerked forward and threw the contact into the steering wheel. the contact bruised her chest. the interior lights dimmed and the radio shut off temporarily. the vehicle continually lost power and would only shift into low gears. the vehicle was towed to the dealer and they replaced the fuel pump on january 11, 2008. a few days later, the check engine light illuminated and she smelled a strange odor. the fuel gauge went from three quarters of a tank to a full tank. the speedometer began to display inaccurate readings and the vehicle began to lose power. the vehicle was towed back to the dealer on january 20, 2008 and they stated that the fuel sending unit failed again. the current mileage was 6,900 and failure mileage was 5,200. | |||
| 10/12/2007 | 800 | 20 | 04/30/2007 |
| While gently applying brakes, the vehicle sometime lunges forward and the brake pedal must be pressed harder to continue slowing at the same rate. a nissan area technical representative drove the vehicle with me. i told him he was stopping too quickly to notice the problem. i never could get him to try it while stopping gently. it may be a situation related to the cvt transmission disengaging from engine braking and only happen on while downhill braking. *tr | |||
| 07/13/2007 | 450 | 1 | 07/02/2007 |
| When i stopped completely (i.e., stop sign, stop light, etc.) i could mash the accelerator to the floor and the car would only go about 2 mph. *tr | |||
| POWER TRAIN - DRIVELINE | |||
| 05/17/2011 | 82000 | ||
| 1. oil on ground. 2. leaking seal on transfer case. can cause drive-train failure. not safe. 3. repair in progress | |||
| 08/09/2010 | 84000 | ||
| 2007 nissan murano awd w/ 84k miles. took vehicle into nissan dealer serviice dept. in july for noises in engine area. diagnosed as bad wheel bearings on 1 side of vehicle cost $600.00. returned to dealer approx. 1 month later, again hearing noises coming from engine area. was again diagnosed w/bad wheel bearings on other side & was told replacement from 1 month prior was defective & needed replacement again. questioned dealer service dept. diagnosis, indicating that i also smelled either oil burning or some kind of fluid burning when driving. without further examination of vehicle, service dept. recommended a fluid flush, i indicated that the fluids had just been flushed 1 month prior, was told no other problems were indicated when vehicle was inspected earlier that day. smell of oil or fluid was dismissed by service dept. received a call later that day from service dept. indicating repairs to defective wheel bearing & second wheel bearing completed, car ready for pick up $400 bill. picked up vehicle @ approx. 5:30 pm. as i drove home there was a good amount of traffic & vehicle speed did not exceed 30 mph for majority of trip. upon clearing of traffic & further acceleration to approx. 45 mph, there was an extremely loud bang that came from what sounded like the engine area of my vehicle, accompanied by a dragging & grinding sound coming from the bottom of my vehicle bringing my vehicle to a quick stop. it sounded like the bottom of my vehicle fell off. i managed to pull vehicle over to safety & next day had vehicle towed back to dealer. i was then informed by dealer that the transfer case on my vehicle had broken, that the vehicle was beyond the warranty & the repair cost is $3,400. this may be a problem in the awd model. there are many similar incidents posted on the internet. this part is defective & needs investigation, had i been on a highway when this happened the outcome could have been catastrohphic, please help! don't wait until a true tragedy occurs | |||
| 02/05/2008 | 11303 | 1 | |
| In february 2008 during an oil change, fluid leak was discovered between cvt (transmission) and transfer case. on 2/5/08 dealer made first attempt to repair. they stated that some cvt bolts were loose and were tightened. vehicle was return to me as fixed (mileage 11303). on 5/12/08, vehicle went back to dealer for scheduled 15k maintenance where they found it still leaking. new transfer case was ordered and vehicle went back in for installation on 5/15/08. on 6/10/08, during a 3 week vacation in british columbia, canada, vehicle suddenly lost power on the highway during busy commute traffic and made clunking noises. pulled off highway and called nissan n.a. and towed to nissan dealer in victoria. dealer determined that due to human error, propeller (drive) shaft was not properly tightened down during transfer case install and had fallen off the car. vehicle repaired and expenses reimbursed by dealer in california. in march 2009, oil change again revealed transfer case leaking. dealer attempted to replace tc seal but found tc damaged due to missing vent tube. dealer replaced with another transfer case on 3/9/09. this is a known issue common with awd muranos. i have persistently checked for signs of leaks. other owners have not been as diligent and have experience numerous failures during operation on the road. this is a danger as vehicle will stall and fail on the road. *tr | |||