Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 03/25/2011 | 58000 | ||
| I have a 2007 nissan murano with about 58,000 miles and about 6 months ago when it had about 50,000 miles, i had to replace the left outer tie rod. just recently, i had to replace the left and right front lower control arms because the ball joints were badly worn. i didn't notice any handling, steering, ratteling or any other unusual issues before the problem was noticed. i don't drive the car over rough roads or abuse it in any way. these defects were detected when the tires were rotated. it makes me wonder what else will cause problems in the suspension if these things went wrong with relatively low mileage. there are no reacalls that i can detect and this is not covered under the basic warrenty so i plan to call the dealer and do a lot of complaining. | |||
| SUSPENSION - FRONT | |||
| 08/09/2010 | 84000 | ||
| 2007 nissan murano awd w/ 84k miles. took vehicle into nissan dealer serviice dept. in july for noises in engine area. diagnosed as bad wheel bearings on 1 side of vehicle cost $600.00. returned to dealer approx. 1 month later, again hearing noises coming from engine area. was again diagnosed w/bad wheel bearings on other side & was told replacement from 1 month prior was defective & needed replacement again. questioned dealer service dept. diagnosis, indicating that i also smelled either oil burning or some kind of fluid burning when driving. without further examination of vehicle, service dept. recommended a fluid flush, i indicated that the fluids had just been flushed 1 month prior, was told no other problems were indicated when vehicle was inspected earlier that day. smell of oil or fluid was dismissed by service dept. received a call later that day from service dept. indicating repairs to defective wheel bearing & second wheel bearing completed, car ready for pick up $400 bill. picked up vehicle @ approx. 5:30 pm. as i drove home there was a good amount of traffic & vehicle speed did not exceed 30 mph for majority of trip. upon clearing of traffic & further acceleration to approx. 45 mph, there was an extremely loud bang that came from what sounded like the engine area of my vehicle, accompanied by a dragging & grinding sound coming from the bottom of my vehicle bringing my vehicle to a quick stop. it sounded like the bottom of my vehicle fell off. i managed to pull vehicle over to safety & next day had vehicle towed back to dealer. i was then informed by dealer that the transfer case on my vehicle had broken, that the vehicle was beyond the warranty & the repair cost is $3,400. this may be a problem in the awd model. there are many similar incidents posted on the internet. this part is defective & needs investigation, had i been on a highway when this happened the outcome could have been catastrohphic, please help! don't wait until a true tragedy occurs | |||